user
TravelOcar Car Rental
Near, Shivai Plaza , 504, 5th Floor, Marol Cooperative Industrial Estate Rd, opposite K Raheja, Marol, Andheri East, Mumbai, Maharashtra 400059, India
Appearance
Comments
Bh
Review №1

I have no idea how you guys have received my number but inspite of Multiple complaints to your agents I keep getting sms every day about someones booking and their contact detailsI also explained that is also a data leak at your end as your customer mobile number , where they are travelling and in which car etc all comes to me and If i were your customer I would never want my number going to some random persons mobile like this . I complained asking for your company directors number but your team said that this data cannot be disclosed . The irony of it .I hope your owner is seeing this and will look into this urgently.Bhakti Naik

Ha
Review №2

Very Good service. Driver are also good. He knows about of city area and way so excellent.

Ra
Review №3

Right from the booking process, to the whole journey & its conclusion, it was a smooth ride (pun intended!). I appreciate the transparent & proactive way in which the customer support handled my queries, addressed my doubts, & gave me the flexibility on the mode of payment.Most importantly, the chauffeur was an absolute delight - professional, courteous, safe (mannerism & driving skills), flexible & very earnest.I am definitely recommending this rental service to my acquaintances, and will be looking at Travelocity for my future road travels. I just hope the quality never goes down, as is the case with most product/service providers once they become more popular & big.

Sh
Review №4

Great experience! it was very good and satisfactory. its far more better than other car Rental....Really a nice experience.Thanks.

De
Review №5

The chauffer assigned was very very decent and had a very useful knowledge of the local diners.. Very very humble guy and made life much easier in the foreign city, which could have been really overwhelming if not for him..

Ar
Review №6

Very third class service drivers are not professional and also the staffs are not co operative

Ma
Review №7

Very comfortable ride to the International airport from New Mumbai.Following are the positives1. Easy booking & payment mode well assisted by Travel Agent.2. Car & driver details provided well in advance3.Car interior was perfect4.Driver was polite & followed Traffic .Improvement:1.Toll was collected for two way although travel was one way2

Ro
Review №8

Terrible experience. Booked crysta, innova which has the highest price 5000 INR for 250 kms...however, the car seating was so low quality and uncomfortable for 6 passengers. 5 of us ended up having back and neck pain at the end of mumbai lonavala one day trip (which is only 200 kms travel in total)Plus the driver and the customer service guy got into manipulating us to get more money at the end of the ride. First they claimed we have exceeded the 250 kilometer travel limit without showing us the evidence in the app. They claimed app is not working so they cant show us!!. when we didnt agree to that, they said we should pay GST in cash!! The driver and the customer care was together trying to manipulate us in getting more money ..they started asking for 900 rupees, then came down to 600 rupees...it felt like they were just trying to get some money out of us in whatever possible way.. totally fraud service and no comfort in travel..Ps: Driver is Sandeep Singh.

Sw
Review №9

Amazing shauffer mohammed hanif..... very good character he was....... doing a great work .......

As
Review №10

Thanks to them I was able to escape out from Mumbai before lockdown started.

Po
Review №11

It was my first time with Travelocar and I can definitely say that its far more better than other car rental.... If looking for Chauffeur car rental than go for it for sure.....

So
Review №12

Best car rental company across India...Best service of all time

Kr
Review №13

Timeliness is good... Car condition is good... But very worse that the driver collects 100 rupees from you for every place you get down by saying it as parking fee... Irrespective of the time you spend at the location... Be it 10 minutes, be it 1 hour, be it 2 hours everytime parking fee is 100 rupees... Looted literally 1000 rupees in 10 hours saying it as parking fee... And these will not be informed while you book the cab... Airport parking fee of 300+130 ( T permit challan) is extra again... And the very sad part the driver never shows you the parking receipt... Looting money like anything... Never recommend this to any one... Nor will I take your service again

s
Review №14

Great experience! I can totally recommend travelocar if you need to rent a car in Mumbai with the driver. Affordable prices and good service for local pickup & drop.No Strike Drama,No complaints!

Vi
Review №15

My gust are very happy . Thanks to all of you I.e. operation manager , driver , payment collection person. 👍🙏

Ar
Review №16

Driver was humble generous and Excellent driving skills. Cab condition was also good. Seat upholstery was in good condition. Cab was also comfortable.

A
Review №17

Really a nice experience, travelling with travelocar. I have booked car in mumbai great expertise in chauffeur driven car services. Keep it on........

Fa
Review №18

Very third class services dont trust this company the drivers are very rude and they dont know how to talk to customer never take their services

Ra
Review №19

Good co-ordination from travel o car. Good car and Driver.

Sh
Review №20

Great fares and Quality services. Extremely satisfied. Best car rental company around.

Ra
Review №21

Came across all the digital platform like Google, Bing and Yahoo have been using Travelocar Car Rental Services for the last 5 years, customer services, cars, drivers, all have been best. Travelocar Services of intercity, Airport Transfer across India is also very good, easy to booking process and most affordable. Good customer service and not forcing customers to pay advance while booking. My First Choice Travelocar for Outstation because of Travelocar provide neat, Clean cars and well-trained drivers.Overall an excellent service, Nice and Keep it Up Travelocar.

De
Review №22

It was one of the good experience I had during this trip as I have travelled before on number of occasions to Shirdi and Triyamkeshwar.

Ra
Review №23

Really bad experience. dont know if there is any coordination between the driver and the car office. had booked a package for 80km/8 hrs for my guests to bhayander and the long route via jogeshwari was taken instead of Thane.also the additional km of garage was calculated.There should be some tracking system for these cars.The funny thing was the total km was marked as 170 km from vashi to bhayander,which came down to 118 km + 6 km (garage) after discussion. I had thought of contacting travelocar for future rentals . however this broke my trust on travelocar rental ,since it would be terrible for long distance travels and if the person is not aware about the route. RRN 20181252.

Be
Review №24

Brand new car Toyota Innova Crysra, very friendly and efficient staff on time. The garages was located at near airport so we got the service very quickly on urgent basis, pick-up and drop service was excellent. Thanks Faiz for your support!

An
Review №25

Good Service, comfortable ride,car conditions was good,easy booking all details was provide in advance.Like to book next time also.

Vi
Review №26

Booking Number: #97339683Booked By Vipul SonavaneBooking Date: 15/10/2018Drver Name: Manoj Kumar YadavVehicle: Toyota Innova - White MH-43-BA-0485I had booked this car for Mumbai Darshan for my inlaws with the package of 12hr/120 Kms. They have mentioned on their website to show 26 places and committed the same. We have asked for 9am but driver arrived at 9:30am. Their policy says full refund if driver does not report on time. After asking there was no response. They said he will come from Vashi but he was actually coming from Andheri. While booking they mentioned that they have 7 years experience of the same travel. I booked this for Monday and found out later that some places like Nehru Planetarium and Aquarium are closed on Monday. I asked them why you never mentioned about it. They said even they are not aware of this; in 7 years they did not find this out. So the journey started at 9:30 am from Airoli. My wife already told him that excluding closed places and some not interested to see these 20 places we want to see so manage the tour accordingly. Driver was converset with the locality and agreed to do so. Driver was literally sleeping while driving. My wife suggested to pull over and take a nap or drive slowly. He did neither and kept on driving. We have had already lost some time so she thought he will take the rest we will go to Sidhivinayak and avoided to call travel company to save on time. His drowsiness was all the day of the travel. He skipped some places saying we will need to go back and miss some points. He was travelling through the places but not at all telling that Worli sea link is at your right or Mantralaya building was at you left, nothing like that. After asking he used to say it just passed by (Abhi to peechhe gaya). Now my family did not know where it is the reason we booked the car and he did not take any efforts to mention them. Overall it was just the travel with 13 places (including these abhi peechhe gaya places) out of 20 places and my family was traumatized by his driving. After reaching home I asked him why he was sleeping, he rudely said that he was feeling lazy (Susti aa rahi thi sir). And also asked why he did not show the places then he said I needed to go tru and fro and also I thought these people already know where is what again very rudely. I talked with travel company then they said they are vendors and will be penalized for this behavior. But what about us we just spent a day in the car without seeing anything and paid in full. Also there was risk as driver was sleepy. I had to again book a self drive car and have to show the places again to my in-laws.I did not get any notification about the reply. And there is no option to reply to your comment. The commitment was to provide from Vashi if it was not available then that is not my fault. I checked there was no accident. Also he reached in Airoli at 8:55 as per the phone discussion but he was touring inside for 30 min. I called up even in the evening when the driver reached back home but there was no such information provided that I need to speak to customer care. Even the person on the other side mentioned that you guys will be penalising the vendor and will let me know what happens.

GA
Review №27

Good Service....Good Approach For All....Good Vehicle...Good Driver.... Everything Is Perfect🙂👍

pr
Review №28

Impressive aervice be it the condition of car or profeaaionalism of the driver, ratea were competent to market rate but then its a 100% professional team running the company with latest technology apps to calculate the km run of your trip rather than relying on the meter of the car. Thankyou guys your driver was fantastic and another best feature was not driving above 80km/hr.

Ar
Review №29

Best car rental company across india.......

So
Review №30

This was my second time renting with travelocar. we are again very happy with there quality service.

Ri
Review №31

Visited Lolavana. Very nice well behaved drivers. Corporation staff...

Da
Review №32

First time experience with Travelocar, amazing experience with full of comfort feeling. Thanks Travelocar for your service.

Sa
Review №33

Best car rental company across India.....

Mo
Review №34

Best car rental company in india..

am
Review №35

Great experience....Thank you so much....

La
Review №36

Good service. The driver was half an hour before the time.

Sa
Review №37

Thanks for your great service for Mumbai Darshan

ro
Review №38

Terrible services...I booked a Innova for Goa...pre booked and paid through credit card in advance....tvery rude and inconsiderate driver who was on the phone constantly while driving despite being told not to...took off with vehicle for personal reasons in between... strangely despite being prepaid for 80 kms had no diesel in the vehicle...on completing journey claimed that he had to go 45 kms to his garage ( from panjim)...appalling

ru
Review №39

Very good service...

Ra
Review №40

Very poor customer service on the phone by Mr. Thompson, no point going ahead to book then.

sh
Review №41

Thanks travelocar for provide great car service.

On
Review №42

Nice

Am
Review №43

Awesome , bus coming 1 hr before superb service

Ni
Review №44

Ok

Ri
Review №45

Happy with their Service..!!!

Ab
Review №46

Nice and great experience

Ci
Review №47

Fake people they always overcharge

Av
Review №48

Excellent service

Jo
Review №49

Nice services

ma
Review №50

Paise luti hai company or driver logo ko driving karne bhi ati nhi hai or 3 Baar accident Kar waya or advance booking Lene ke baad gadi late pochate hai fir cancel Karne ke baad paise return bhi nhi dete bohat

Information
80 Photos
50 Comments
4.1 Rating
  • Address:Near, Shivai Plaza , 504, 5th Floor, Marol Cooperative Industrial Estate Rd, opposite K Raheja, Marol, Andheri East, Mumbai, Maharashtra 400059, India
  • Site:https://travelocar.com/
  • Phone:+91 93203 64555
Categories
  • Car leasing service
  • Airport shuttle service
  • Bus charter
  • Car rental agency
  • Minibus taxi service
  • Sightseeing tour agency
  • Taxi service
  • Travel agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as women-led:Yes
Similar organizations
  • PNG Jewellers - KalyanB.K.Arcade, Shop No. 3, S.No. 2447 A & B, 2448, 2449 Agra Road, Next to Suchak Petrol Pump, Kalyan West, Mumbai, Maharashtra 421301, India
  • Holy Cross Church, KurlaFr. Peter Pereira Road, Opp. Kohinoor City, Kurla West, Mumbai, Maharashtra 400070, India
  • Adlabs Imagica Ticket Booking & Enquiry Center30/31, SH92, Sangadewadi Mumbai Pune Expressway Khopoli Pali Road, Mumbai, Maharashtra 400079, India
  • शिव स्मारकLower Parel, Friends Colony, Kurla West, Kurla, Mumbai, Maharashtra 400070, India
  • Bhakti Dham MandirBhaktidham Mandir Rd, Samarth Nagar, Chunabhatti, Sion, Mumbai, Maharashtra 400022, India
  • SO
    SOTC For HolidaysShop no 14, Odeon Apartments, Complex, Vallabh Baug Ln, Ghatkopar, MHADA Colony, Pant Nagar, Ghatkopar East, Mumbai, Maharashtra 400077, India
  • Ogilvy and MatherInternational Business Park, 11-14 Floor, Commerz Oberoi Garden City, Off, Western Express Hwy, Goregaon, Mumbai, Maharashtra 400063, India
  • JuhuMumbai, Maharashtra 400049, India
  • ParveenGovandi(W), Govandi West, Shivaji Nagar, Mumbai, Maharashtra 400043, India
  • Sukhdaa The Wellness Clinic & Cultural Spa106, 1st floor, Ram nimi building, above Sbi bank, Mandlik Rd, behind The Tajmahal Palace hotel, Apollo Bandar, Colaba, Mumbai, Maharashtra 400001, India