Good service. Good arrangements. No worry and no stress of minute details. They arrange stuff properly.
This Review is for Jibin, we had booked flights from Mumbai to Toronto via Cairo and Jibin was the co-ordinator. Lot of things didnt went our way and in such times communication from Jibin was prompt and precise. Not only he was available at odd hours but his instructions were clear and to the point.
Its the worse travel agent and they are scam and scammers dont trust them once you have given them the money they they Ill treat you fight back scammers jholer and illiterate gunday
I had experienced worst service from this travel group, booked a flight through riya travel from India to UK on feb 8th, but unfortunately the flight was cancelled due to covid restrictions, want to rebook the flight for the next available date, but they are asking extra money to rebook, called British Airways customer care regarding this issues, they told you can rebook the flight for next available date for the same price which was booked previously. Discussed with riya travel about this but they are not ready to rebook the flight. I have never seen such a cheating travel agency like this. Worst travel agency. I wouldnt recommend this agency.
Very nice experience with Riya travel. Always gets better deals and quick services. Staff are very cordial. I would like to suggest to many of my business friends.I am thankful to the staff Ms.Sarada and team.
I strongly recommend Riya Travel for holiday bookings. I found the service & response of this travel agency to be excellent. I have already used their services twice and they’re very polite while attending the customers. My emails were promptly responded. Thanks to staff who guided me for having a memorable trip.
The service of the travels was very cooperative and quick service. would like to make all future travel plans thru Riya Travels.Riya Travels staff Sandip Soni was specially very attentive and co-operative from the beginning to the last of the procedure and very patiently attended to to my satisfaction. A very smiling person I must say.
Mr. Bharat Kumar were extremely good to coordinate with us and to help us for booking our recommended flight tickets.Thank You So Much!!Keep up the Good Work!!
Riya Travels are the best due to their aggregation of all major TMC, they have great volumes to offer aggressive pricing. The teams are great very helpful under the able leadership of Thampi, Sunil Dhingra, Vishal Garg. Service levels, pricing for personal travel to large corporates is amazing. Highly recommended
Most of the travel agents can do your visa work ONLY if you buy your ticket or are on a group tour. For a solo traveller like me, I like to custom design my own itinerary. Thus people who wish to meet family friends and travel are stuck with time consuming visa process well, you can get just the visa done through them in case if no other travel agent around can manage it. They can manage to handle passports with care through post and you will be assigned some staff member to communicate all your issues over the phone.
I applied for couple of countries visa through Riya travel.. And got a very good service with proper response and guidance...staff are really supportive.. Especially the riya staff helping around in visa office
Very good experience from Nitin and team from Mumbai office
Great pre and post sales services. Timely co-ordination with their customers. With Expertise staff at the desk helps their clients to assist as per their requirements from start to end of the trip.
Good
Totally unprofessional! Regret having gone for the holy land tour with them. They do not give you what is promised. Once you pay up, its bullying tactics that they use as you are not able to do anything even if you want to or else you end up losing all your money.To have a much peaceful and hazzle free tour go with some other company.
After reverting back to your email, still no reply. Do you not understand the concept of customer service? Doubt your travel expertise is worth the money.
Efficient staff. Assisted me in getting a Visa which seemed very difficult to get.
Good travel company...had good experience with bali bangkok tour
Very professional team and provided all the needed support and guidance
Overall an enjoyable travel. Few inconveniences or shortcomings experienced by some could have been avoided or minimised with better planning & coordination. The delayed meals on a couple of occasions and the lack of water at one of the hotels was discomforting. Riya Travels need to upgrade their professionalism.
Excellent assistance for VISA formalities by Ms Heena and subsequent follow up. I am impressed, ThanksThank you so much
I want start travel business with you please help me. [email protected]
Nicely intertained by Priscilla Joseph .now four star. Its five star when ticket is booked
Excellent sevices. By Priscilla Joseph &very experienced staff
All telephone nos changed .... not updated...
I was a group of 75 members who went on a Holy Land trip in the first week of November. Heard a lot of Riya Travels and was looking forward to the trip but at the end of the day totally disappointed due to unprofessional and dont care attitude of the organisers of the tour. Though some of the arrangements were good but certain experiences left a bad taste.The group was treated like cattles herded together in hotels that cared very little for the customers need. No bath towels, no kettles and very strange no water in the middle of the night and that too in supposedly a Five Star Hotel. Worse you are herded into restaurants like refugees given left over food as lunch and that too at 4 pm not once but twice, or woken up and asked to start your day at 6.30 am not for sight seeing but to spend time in a perfume shop for almost two hours so that the tour agents can get hefty commission from the shop. Imagine the condition when you are treated with pancakes for lunch on your flight just because Riya Travels changes the dietary preferences of all travellers in the group to vegetarian food on an international flight.If you travelling with Riya Travels please see that you get good hotels to rest, ( Dont be misled by the stars) where you are treated like a guest and not herds, convenient travelling iternery where you get time to refresh in midst of hectic travel rather than being taken to shops where the tour agents get hefty commission.Normally every travel agents give one ticket free with every 20 to 30 travellers on Holy Land tour. Which means in our group three members could travel free or the total amount of three members could be deducted from the total expenses incurred. I believe this was also not done and hence our tour cost was exhorbitant. I hope Riya Travels tighten up their socks and make travel with them a pleasure for life and not a pain to be nursed for ever.
Excellent service by Varada Menon from RIYA travels , Andhery..She is quite amenable to passengers requests which made our Europe trip memorable.
If one ever wants to go with an unprofessional and crooked agency for a Holy Land Tour, then it has to be Riya Travels and Holidays, based in Mumbai. They are so unprofessional that one would wonder how they survived all these years!!!Our group booked the Holy Land Tour with Riya Travels about 8 months before the travel date. The meeting was attended by the owner of Riya Travels - Mr. GMJ Thampy ( the father) and Nitin John ( the son) and they promised the moon to us and took premium pricing for the same. We agreed to the price assuming that they will do the best as the same was promised by owners themselves. However we were cheated as we were put up in inferior hotels and the itinerary changed to fleece money.In case you want to have people with really unprofessional attitude and pathetic work ethics you should go to Riya Travels, else look for someone else. There are many good ones in the market.Detailed review is on Trip advisor. Read many more there
Titus..We were part of a group to Holy Land nov.3. 2018. Our experience ... hotel Kinar at galilee and holiday Inn Cairo were good...but hotel Grand park Ramallah bad location .. far from tourist sites,Daily time wasted in travel.. lunch on 2 days was at 4 pm.Riya tour guides...in Cairo ...took us to a useless perfume shop, 2 hrs wasted..then 2.5 hrs at papyrus painting n Tee shirt shop.During this time we could have gone to famous, National museum Cairo...( we were told old museum being shifted to new so not worth visiting.. but we came to know from other groups that they visted the museum and were impressed. )
They have riped us off our money.. went for a group travel. Made us pay extra for the travel even when it is understood by airfare that if there is a group of more than 20 travellers we get a seat free. We were a group of 74+1 and they riped us off our money with below average services. Cheated us of our tour. Stating they would only provide 4/5 star rooms. And plus changing the itenary as per their convenievce so as to loot us at souvenier shops where they were getting their vommission.SAD AFFAIR.Dont make a mistake of going through them for a group trip. U will surely be looted by these crooks.
An all in one for your travel and holidays abroad. Excellent services.Thanks to Varada for making my trip hassle free
The website says 24/7 service which is not true. I have been calling them since past 2 days for Visa service but apparently they dont work on Sat and Sunday.
I always get the best possible prices for my Flight bookings from Riya Travels.Never had to consider other options for my flight tickets its just Riya for me.Keep it up!!!
Great Service, friendly staff !!
Excellent place to buy Air tickets n all travel related queries
Thank you amazing discount and saving a lot of money on my flight bookings. Very happy :) cheers
A good place to go for all your visa and travel related requirements
They wontb even ask for a glass of water when you go for an interview.
Goof
Please update your address. I have travel back towards your company.
Very good and fast service :)
Poor service. Not a good experience for me
Excellent that what I can say about Riya Travels.They are really the travel expert.
One of the best Travel Group in Marol, Airport Road
Perfect, liked the accessibility from metro and road
Best place to get pass to travel world.
Not convenient. And does not co-operate.
It best travel agency because i work there
One of the best travel company in India
Rude people. Should never approach
Best for Travel and Study Abroad Guidance
Its a good one
Best place for all travel solutions . . .
Excellent Service...outstanding.
Best travel agency
A well organised travel agent
One of the best travel agencies in India!
Good
Hopeless service
One place solution for all your travel needs, from ticketing, visa assistance, hotel and tour booking.
Hotel department is the worst of all very disappointed.
Best travel agency
One Stop Shop for all your Travel need.
Satisfactory services
Better service
Superb service
Great experience for travel solutions
Great service
Nice place
Good team
It was good
Noce office
Too impoliete group.
Awesome
Best place to work
Great and efficient service
One stop destination for all your travel needs
Working here, good experience
Best travel agent for domestic need
Ok
Helpful staff
Its a one stop place for travel
Cool space
Good service
All travel solutions under one roof
The best travel expert
Nice...
Must visit
Superb service
Excellent service
Superbbbbbbbbbb
Roya the expert in travel
Amazing
Good
Travel
Good