Medilife did not deliver the order and yet not refunded the amount in the excuse of technical issues. Poor logistics. I will stop buying from medilife.
Useless app. You dont get option to delete the address and if you place order over phone, it gets delivered to old address for sure. Pharmacist will never ask you about address where you want your medicine to be delivered. Its not part of SOP they follow. You forget that its only app where your old address is also ragistered. All the leading online app has option to delete address except this. Product get delivered to old address and your order is automatically cancelled and again you have to place new order. Moreover that take more than 5 days to deliver so in short you have to wait for medicine forever
I never come across such a worst costumer friendly online shopping. My experience is worst than anything else. Several time I have contacted to refund my amount, but nothing has been done.The returned item already reached them. But simply they delaying to refund. If you are not interested to pay my refund, you can inform me. Very worst Service from Medlife. I never expected such a worst service.I am going post this review in all social media.
Good service. Amazing discounts. Good behaviour. Way of talking is very polite. We get medicine timelyThank you.
They are the most disgusting, unprofessional and insensitive of all. First of all they were all booked till tuesday when I called to book on Saturday. Somehow they gave Wednesday appointment for 7 am. Now on Wednesday there is nobody who turns till 7.30am for collecting the sample. The patient here is starving/ fasting because he has to give the sample. When the technician was finally called, he answers telling that his bike is broken down and needs some more time, he will reach in 30 minutes. He had no responsibility to inform this first. But then Patiently, we waited because there was a doctor appointment that was scheduled basis this report.We waited till 8.15 to 8.30 am, the technician didnt show up, Infact he just didnt come to take the sample. The patient had to finally have the breakfast by 8.30 because the starving had caused him headache. This guy didnt even call and inform that he was not going come. We called call center to complain, they just took the complain and nothing else. The experience was just pathetic the doctor appointment had to cancelled obviously and we wasted 4 days!,
Dont use this service guys , collected my blood samples and told me that report will be sent via email within 3 days , calling them 3rd day they said report is ready we will send it within 1 hr, this call was made @1 in afternoon , again I called them around 7-8 they said we will send it to u today itself before 12, this type of replies continued for 3 consecutive days , this is the 7th day still I didnt get my report by email. Dont opt their full body checkup just for Discount. They are fraud. Customer service takes 5 mins to attend call. Too much pathetic.
Delivery is quite quickThe payment page has some bugs, for example I cant use mobiwik on the payment page I can only use paytmBesides that everything is great
Till ñow i have ordered medicines on Medilife for total three time. Every time I have received all ordered material in stipulated time. Order processing process is speedy. Thanks Medilife. Excellent app.
Medlife people are a pathetic and idiotic bunch of jokers who deserve the worst minus ratings. God knows how are they allowed to operate? These guys dont know the basics of medical field and have hired stupid people to run their business. They should be banned immediately. They dont send medicines according to prescription but send as per their stock. Their stupid pharmacy guys dont know how to read a prescription. I ordered 21 sachets of a powder relating to knee pain on 28th May, 2018, order no:-OR3457TN-001A, uploaded the prescription and made payment via PAYTM. These idiots sent me another powder. When I called customer care and informed them, they said they will replace it next day. They again took a new replacement order no:-OR345TN-002A on the same day. First, they told me that I will get refund of my payment made for the first order in my PAYTM wallet in 7 working days and I will have to pay again for this new replacement order. Then again they informed me that since the amount of the replacement order was more than my first order, I am supposed to pay only the difference amount and take delivery of the replacement order and return the old order product to the delivery person.Again next day on 29th May, 2018, they informed that they dont have the replacement order powder in stock and hence they cancelled the order and said that on 30th May, a delivery person will come and pick up the wrongly delivered product from my place and thereafter, I will get credit of the payment made by me in my PAYTM wallet in 7 working days. Today morning I called Medlife customer care where I was told that the delivery person is out for pickup of the product from my place. Suddenly at 3:51 P.M today, I receive a SMS from these idiots saying that our delivery agent attempted to deliver your order but could not reach you. This was totally false and misleading as no one from medlife came at my place throughout the day and I was available at my place for the whole day.I again called them and said that how come you guys are sending such wrong messages and the delivery person was supposed to pick up the old product and not deliver an order to which he said that it is a common system generated message and wordings cannot be changed. I said nobody has come to pick up the product then why are you sending wrong messages? The guy said that within 5 to 7 days, the product will be picked up. I got livid and said to him that how does your company operate in such a pathetic way? You guys deliver wrong medicine. You guys confirm replacement and then say it is out of stock. You guys tell that the wrong product will be picked up in 5 to 7 days and then again it will take another 7 working days to receive refund, why? You idiots deliver wrong medicine and then dont pick up the wrongly delivered product and still you have the audacity to say that it will be picked up in 7 days and another 7 days to receive refund, why? Am I a fool to wait for 15 days for the whole process? When I sent you money through PAYTM wallet, you guys immediately received it then why should I wait for 15 days? You idiots dont know how to run your business then why dont you down your shutters, you untrained nincompoops. I want my money back within 48 hours or be prepared to get a legal notice from my advocate. I will complain about your third class, unfair and unethical practice to the concerned higher authorities. Creeps like you need to be banned immediately. Shame on you people!!!
Most pathetic service i have ever come axross. These cheaters have taken away the prescription and neither they are deo9verode the medicines nor returning back the prescription. Person who was taking that medicines is admitted back to hospital as she could not take the medicines. Prescription contains heart disease medicines which cannot be sold by any pjarmaph without prescription.Never ever think of these idiots as they are one of the worst people around.I have already approach my lawyer for fillofi the case on them
Very prompt service. Good discount
Poor service. They say medicine will be delivered in 3-5 days but they don’t deliver till our 5-7 follow up. They collect prescriptions don’t keep a track of where it is going.
Very good service. Even small amount order is delivered in time
Excellent services and original products with great discounts.
Third class service ..they take the money and after that no call and no report ..
Good service ,i got medicine in 48 hrs
Super happy with online delivery
Excellent and prompt service
Good service...
Medlife in a awesome app