Very very very poor response at branch employees. I am struggling to get resolved issue since March. I called customer care, dropped email, called branch manager but I failed. At branch I explained to Pradeep Gupta, Sachin, Jigar, Pradeep Mishra and Pavan. More ever to this there is no proper person take care of NRI account services or Personal Relationship manager. The lady name Mira Trivedi doesnt want to listen the matter and pass it to someone who is not responsible for bank related issues.All are interested in booking FDs and issues of policy for commissions only.

Please read the papers carefully before signing. The staff will go to any heights for promotion. Twisting and turning the words and presenting in such a way as if they care so much for the customers. But all the promises are only for their own promotions.

Good Experience

Never a good experience in this branch.

Third Grade Bank and worst service Takes more than 15 days for opening savings huf account and sales persons providing total wrong informationation Had to close account in 4 days

One of the worst banks and branch to deal with. I am an NRI customer with a long term association with ICICI. Major goofups that the bank has done with their absolute careless behavior:1. Updated my USA residential address 4 years back and still confidential documents, statements and my debit card continue being sent to my old address2. Takes forever to get any kind of customer support on their NRI helpline number. First liners will just put the call on hold forever telling they are connecting to supervisor and eventually call gets disconnected3. Sameer Jalan, branch manager at Kandivli west..would not care to respond to messages or calls. Would comfortably false promises for a simple thing like locker facility but eventually would never get back or care to respond.This is all coming from a customer who has pretty decent amount of assets with the bank and dealing with such lousy pathetic customer service. Wondering what it must be for other folks. Made up my mind to move out from ICICI.Stay away from this bank!!

WORST ICICI BANK BRANCH EVER!!!!I GAVE 3 IMPORTANT CHEQUES FOR TRANSFER TO ANOTHER ICICI BANK AT 12 NOON. IT TAKES 5 MINS FOR THE TRANSACTION TO HAPPEN. I PROMISED MY SUPPLIER ACCORDINGLY. TILL NOW NO UPDATE AND WORST PART IS I CALLED UP ICICI BANK THEY ARE NOT READY TO GIVE BRANCH PHONE NUMBER AND ASKING TO PHYSICALLY VISIT THE BRANCH!!!!

All time cash deposit machine issues

Full Time Pass. No Customer Care Person to Attend. Waste of time for 1 Hour atleast. Better not to keep such number. Just speaking stipulated Menu.

Poor staff management. They have only one counter for cash related transactions, for statements and other queries also one counter. icici bank on mtnl way only infrastructure left.

Worst branch of ICICI, the representatives are least bothered and dont know who handles which departmentEvery visit to the branch includes 1hour of waiting no matter you have privilege account or wealth account

Worst response.. nd for statement its take more dan half hr...

Service is good

Its a late Latin Bank

Very bad service for small KYC work this people waiting me for 1 hours after that counter no 1 person tell me KYC not done here

No service they keep waiting

Nobody entertain u properly.everytime u need to spend half an hour for smallest thing to do.

Mahalaxmi fancy sandwich centre

Needs crowd management. Its very chaotic inside

Always had worst experience in this branch..employees here have no manners and etiquette

Poor service. Worst customer service.

Helpful staff.

Very good

Active staff

There is no parking