Using their Services today. So far so good but the movers seem to be Grumbling about the amount of stuff to pack and move.They seem to have brought a small tempo and hence need to do multiple rounds to move: A Washing Machine, A Divan, A writing Table, a few chairs and other small items that need to go in boxes.Will UPDATE this space shortly with more information and a more appropriate rating right after they complete the job... Stay Tuned.
When we act as partner .We found some bad experience, out them first is.. when we pick order and customers cancel the order on same time or after running vehicle by 1 or 2 km there is No monetary returns given by Porter,..On other hand if partner {Driver} cancelled that order because of some genuine reasons like vehicle breakdown or RTO Checking, partner can face Suspension for 3 or more days which is Ethically unfair.So its my kind request to whole Porter team just find solution on this problem, as your company performing well but you should think about partners satisfaction as you are thinking about customer satisfaction.
I have used porter service (packers and movers) on 18/09/2021, It was really good experience. People who came for the service was before time and really well behaved. There was also prompt response from the customer service team for sending the quotation and aligning the services and they have done it in very short time.I really liked the service and i would definitely recommend others that they can go for it with no other thoughts.
REMINDER 14FRAUDREMINDER 13FRAUDREMINDER 12FRAUDREMINDER 11FRAUDREMINDER 10FRAUDREMINDER 9FRAUDREMINDER 8FRAUDREMINDER 7FRAUDREMINDER 6FRAUDREMINDER 5FRAUDREMINDER 4REMINDER 3REMINDER 2REMINDER 1These guys have damaged the TV , photo attached. And when it comes to repair, they are not responding. Simply registering the complaint and resolving themselves without even doing anything. They are FRAUD.AWAITING..Replying to you here:I have sent you an email with complaint with my phone number. But you close the complaint on your own without action. And send a sms closing the complaint. The complaint numbers you closed without any action are 08857213, 08855794, 08856281. readers please never take services fro them , they are fraud people.Replying to you here:why are you not repairing my TV even after confirmed by your team. Please message here if you have courage.Sent the workers with forged RT PCR reports, broke my TV and refused to take ownership. They pick up daily laborers who doesnt know ABC of packing. Plz go through the negative reviews, they are genuine. For forgery I have filed a police complaint under Pandemic Act. Attached the forged RT PCR report and the real one. Also attached the picture of damaged TV.
1. They lack transparency in final cost. They gave me a quote and I was supposed to pay Rs. 14700. After shifting the third party transportation team tells me I have to pay 1850 more as deposit for the 35 boxes used and it will be returned once I return the boxes. Then they say they are going to deduct Rs 200 for their travel to come collect the boxes. This could have been managed a bit more professionally. I should have been informed in advance about this deposit and any other cost I will incur because they want the boxes back.2. Porters policy is to use second hand cartons. They officially denied me new cartons via email. When I insisted on it the third party transporter obliged and hence the involvement of deposits may be. New cartons must have been the protocol because we are still in covid times.3. Poor communication by Porter. Most of my emails went unanswered. They dont even respond to genuine feedback as a courtesy. Hell I wasnt even insisting on a refund.4. Unprepared with the required packing materials.In the end makes this a poor experience for a few extra bucks and lack of transparency when you could have got a well satisfied customer.
Hi people, I had a worst experience with porter, please dont sent any valuable thing via porter, you cannot trust this company.I have sent my laptop to office via porter because I was unwell but porter delivery boy lost the laptop and now porter delivery guy is saying I can pay half amount as he doesnt earn that much and porter people are saying to co-operate with delivery guy.and my company is asking me to pay full amount as it was new laptop.Insurance also got rejected because of negligence from delivery guyNow company is gonna deduct from my salary as porter people wont take responsibility.Guys please be careful before you send some valuable asset via porter
The same review what some people have given here. They LACK THE TRANSPARENCY IN FINAL COST. They dont have authentic truck drivers who legally charge the amount. Secondly, Porter is the front face, yet it never takes the responsibility of truck drivers faults. Its useless. You are cheated here. Better to approach local truck drivers.
This was my first experience of engaging porter for shifting my household items as I was shifting from Palava in Dombivali to Vashi.My entire groceries was robbed by the shifters worth 3000-3500 rupees. I spoke to the transport superbiaor but he refused to do anything. It was a horrible experience and isuggest not uusin porter unless you want to lose money or your belongings.
Please do not use this app specially temp number imran Shaikh when the parcel was booked the consiner said that he will pay 50 % of the charges and I have to pay 50% but while booking the container had to pay 100 % & I was not informed so I up Frontline paid this imran 300 rs also while taking goods I asked him to have snacks at my friends vacation paw corner after giving respect to a driver he denied that I have not paid him 300 rs because the consiner asked for the 50 % money back CRN 4966233 they dont deserve any ratings
Poor and 3rd grade services from Porter, have been charged 4800 Rs for my household shifting work for which I was commited 3 professionally trained labors on email but I was only provided with 1 adult and 1 child labor of 18 years.My entire shifting process was messed up causing too much discomfort and inconvenience for me and my family.Damages were done while shifting and offloading my household stuffs to my other residence.My metal bed hydraulics and foldable cabinet was damaged during transit and offloading by the vendor MAHAVEER CATERERS non trained and non skilled labors who has been associated with PORTER as a transport staff.Spoke with support and management of porter is literally supporting 3rd grade level of vendors they have been tied up with. Eg Mahaveer Caterers.I sent an email to PORTER with the bills of my damages however no action taken from them instead favouring vendor for such an act.Porter is committing that no damages would be done while shifting the packages, giving false commitments on email confirming that the 3 trained labors shall be provided but the worse part is no body from PORTER is even bothered to monitor and track the service given to the customer and service given by the vendor.Very poor services from PORTER, 1ST AND THE LAST ONE.No direct no was provided to me while taking this booking so that I can reach out to the customer support in case of any concerns.
Manoj,As you explained to me about your shifting team of the portal, that they are fully trained and very professional.For your kind information from a total number of 4 guys non of them were trained and professional. In the entire day, 2 guys were without masks, and where without masks no one is allowed in both societies.The very unprofessional team, you have said me that u will send big tempo and when ur team arrived in the morning with a small pickup and they said sir dont worry we will arrange on more pick up or I will do 2 rounds to complete ur logistics, as they have called for one more Tata Ace pickup and again it was not gonna get the complete stuff.I have carried maximum stuff in my car which was delicate and glass items, such as Oven, TV, Foto frames, etc bags.Then also they have left my 15 flower pots, a small bicycle, and one table behind..... And instead of getting my stuff they are saying give more 1000/- I will bring it now or else I will bring it when I will get time.As you also told me that you will be getting 15 boxes free for packing and extra box will be charged 50/-, but didnt informed me that after shifting to my final destination, they will throw my luggage and spread in the entire house and will take their 15 boxes to return.I have asked them to do the bubble wrap for sofa set, pillows and TV unit table but they didnt do it and have made my sofa dirty and have broken my new TV unit table on 3 points.As our team entered, have instructed them to work properly so that no other society members should get into trouble or disturbance., but they did every possible thing that society chairman came and shouted.For your information, I have to bear very hard to get my left stuff at my previous society.Thanks for your valuable service and support & for sure will never suggest anyone for your services, Very unprofessional.The people you have sent look like as they are tapories and were staring at females. No mask, no decency, no manners, and no responsibility.Pathetic and worst .
Its good to attach vehicle like goos vehicle Tata ace and 2wheeler
Good service.But it should be customisable as per distance,and number of material for shifting.Taking package is not useful for less number of materials and short or long distances.
Very disappointed call from porter but no one listened and told only silent , in the app they provide customer care number but not call not connect very bad service 😡😡
For all those concerned from customer service to pick/delivery a disaster. Never opt for their discourtous service, very bad stressful n uncorporative. You never get a proper reply, they cut you off and there is no senior contact person. Never trust PORTOR. C. FERNANDES
Please add my valuable viewafter booking send a photo also either view a photo of tempoit is good for me because many your tempo are open or short in many time i am facing a problemsee below i am attach a photo of tata ace i am booking after coming at my place this tata ace is very short and you are charging me cancellation fess why?
The reviews were good...but my experience yesterday with porter was pathetic. Only thing that was left was to call police but i refrained from doing that.thinhs started from they coming 2hrs late than decided time.. on top of it I paid extra for 2 mens for loading and unloading... And they asked for help from me instead..I gave them extra men from my end for loading and myself helped them to unload...later the driver demanded 300 to 400 tip...forced me...even forced me to give full ratings...while this was happening i called the porter agent who was co ordinating for booking...she spoke to them but never escalated the matter and now when i messaged her to escalate the matter and compensate for the inconvenience they caused to me..she stopped replying ..however i am making sure to post this incident every platform possible...also i can give proof for this incident.as i have saved chat with porter agent.
Bad Customer Support, I had opted for GOLD membership, but bookings inside Mumbais prime Locations like Vikhroli and Navi mumbai Show Unable to fetch location on their app. I escalated the issue to Customer care but they could not provide support . Screen shots of Errors on app were sent to Mr. Rahul Kanojia (Porter Rep) but no solution was provided. Did not expect this.
Worst experience... booked tempo from mumbai to navi mumbai tier puunctured inbetween..there was no backup..we are waiting 1+ hours inbetween..no help provided...they wasted time..not recommended...they should check condition of vehichle before ride
FRAUDESTERS. Be aware . They will destroy your household items.Worst movers and packers. FRAUD people.Unprofessional. Worst than the local movers and packers. They are worst than a commission agent.
They transported my LED tv on 20th June without the bubble wrap, they just used a blanket due to which its damaged..After several followups have received a call today from Mr. Ramesh (CSE) but the issue is still not resolved..Attaching few pictures.. looking forward to get my TV repaired or the money reimbursed from Porter.
Good concept. Vehicle owner can ram more by on boarding with porter app.
I had availed the movers and packers service from Portar but it is horrible. They have damaged my TV in transit and I have been raising the issue for last 11 days without any update.
PORTER TAKES THE REGISTRATION FEE AND TERMINATES THE PARTNER JUST IN 3 MONTHS.GIVING FALSE REASON ITS A SCAM TO LOOT THE PARTNERS AND MAKE MONEY WITHOUT GIVING PARTNERSHIP TO THE PEOPLE COMPANY IS MAKING MONEY WITH THIS SCAM.THE REGISTRATION FEE IS THE MONEY MAKING SCORES OF THE COMPANY
Hi, i just wanted to enquire about the price in porter. I received a call from your customer care executive Miss Nandini Koli. She explained me each and everything patiently about the services and price range in porter and i had a very good customer experience talking with her. I will definitely use your services whenever I require and also recommend to my contact list. Thanks
When we request estimation they call us back but they will not reply they keep us hanging i hope this review will help them to improve and not to play with customers like this
I contacted Porter for packers and movers service. In spite of putting a query on phone as well as their app atleast 4-5 times, I still havent received any call or any information from them about the charges, etc. I had heard good things about Porter but after this experience, I really dont feel like using their service. Very poor customer service. By the time they respond, I think I would be done with my shifting!
Nice office to work ... happy ambience....I came to give interview.....but not got selected as their aptitude test is much more important than rather having face to face conversation which is very weird I think.....wish could have worked over here.
Porter provide a good services additional helper driver doing helper role and if we call customer care than they solve the query faster and cc agents are friendly every time they are helping its very best service porter....
I booked 2 rides from porter the drivers are safely delivered the products.really liked the service,and the customer care agents also giving solution on time,and they ate very co-operative.
Pathetic Customer Service and Unethical Business Practices.Booked an order from them on 28th December 2020 which was lost by the Driver partner.The customer service straight away refused to take any responsibility and advised to deal with the delivery boy direct as it the company policy.Highly unethical and unfair practice. The company has to take responsibility for the lost good since a customer is trusting the brand Porter and not the delivery partner. On top of it, when the company is charging commission from Delivery boys they have to take accountability for lost goods or make a provision for any insurance to take care of such instances.Deleted Porter app from my mobile and all company accounts. Advise everyone to do so to save yourself from such ridiculous service. Choose We Fast instead which at least makes a promise to reimburse the value of the parcel in case it is lost or damaged.
Very nice experience with Porter🙏 Drivers very helpful 👍services are the best & helped me in a lot in covid crises for the transportation. Definetly recommending for everyone.
Excellent services provided from there end. It is definately good that there is such organization which provide vehicle in quick time for moment of our goods.
Pathetic services, the marketing team commit something and the packers and movers team dont follow through. And they dont even solve your issues/complaints even after calling the call centre umpteen times. Extract extra money in the name of security deposit, which they dont intend to give back.
Porter is very good in service, price also Is very reasonable, I suggestions to everyone use Porter easily transport ur goods, drivers also professionalIam very happy with service
Porter is really providing a very good service. I would like to recommend this to everyone..
Porter is providing good service to customer as well as partner. Even they have good customer service to give quick response
Porter provide a good services and if we call customer care than they solve the query faster and cc agents are friendly type.
Nice office and office staff is helpful good management I had good experience in porter.And porter provide good service.
Very bad experience the porter who came was demanding more money and refused to gv me parcel was arguing with me for 1 hour very bad experience cant gv one star also
Happiee to use porter its a very good thing to us thank you porter to giving us this lovely app👍
Porter has helped its partners by providing various services for their better earnings.good place to work and very helpful customer care
Good service from driver/Partner and customer support........during covid 19 period very helpful service from porter team
Very supportive staff. Very nice company..easy to use.
Nice place and very cooperative employee I had queries and I visited Porter and the employee helped me very soon I was happy with the service
Worst customer care services. 10 min on hold with no solutions. no booking option from lap/pc. inferior.
I am happy to porter service, Driver are well manner and co-operative, customer support service is also excellent.
Great experience. Within 15 mins of booking Tata Ace was at door step. Very decent driver. He helped in loading and unloading. That was charged extra. Clean and near job.
I like this app very much.. Have faster service and safe reached in time i like to use more...
Reasonable price, nice environment to work, supportive staff and quick service
Excellent Experience with porterIf we book vehicle through porter they provides safe delivery of goods
I found my experience at Porter to be absolutely below standard. While booking happened seamlessly, the furniture got damaged and when I raised this issue to them...to my surprise I had a very defensive approach from their end which is what I feel was far below standard. Its like saying...take goods at your own risk.
So now dont have to search tempo at roads, its a nice app
Way of handling customer and workers is not good
Third class service.wasting owners time.
Porter has helped its partners by providing various services for their better earnings.
Had a great service and a reasonable price ..
Excellent service provide by the porter .One of the fastest service i have used.great experience👍
Best price good customer support
Good service and fare is very reasonable
For Job searching ppl, its great, but the attitude towards the customer was very bad.
Excellent service starting from booking ,loading and unloading things.Recommended.
Lovely place, highly recommend
Super app fast delivery and support team was best and the best app i ever used
Nice office and office staff is helpful good management good experience to come Office.
Very bad service for drivers.I hate her policy nd cc person.
Good experience
My CRN No is 22100669 driver has collected cash rs 400 out of 285 Rs invoice and run away from the delivery place. And also he is issued invoice on me for 285 Rs. Its a totally froude.
I am happy to be working here enjoying a lot friendly management and we try to give customers best service at every possible way and second of all this porter online commercial/Tempo vehicle service is very convenient and affordable for every people apart from hiring vehicle from outside local. Keep up the good work to reach the sky always.
Great customer service over call. Very helpfulEasy on the pocket. They enable you with good estimate before the trip
Good services and its the best online logistics services, its value for money😊
Fraud! Dont book.
Document under verification since 10 days
Great service. Timely pickup and no damage to moving goods. Its like ola to transport industry. Everything at a click and goods are transported from one place to another with out u requiring to from your place. Online maps, online quote. Flexibility of choosing which pickup transport vehicle you require. Just go for it. Business smooth, transport smooth then you also smooth. Porter is transport and transport is Porter. 🙏
Very Helpful App Nice To Work With This App
Pathetic service.drunk driver.No customer support.Product damage.Worst service ever experienced.Tempo met with accident when porter contacted they disconnected the call n did not receive post that.
Do not use this company. Not reliable. Driver was rude. He stole my bags.Claimed that he was attacked by a few men on the highway and my things were stolen.
Good service
Yes sar
Best and user-friendly app ! Nice service
Excellent service i have ever used,best experience.easy app
Very nice services and good customer care staff
Excellent service provide by porter really liked it
Quality service
Great experience
PORTER IS A VERY BAD APP
One of the best service which we get from porter
Ty porter company fr resloved my problem
Best customer care support we get from porter
Porter office is very stylish and pretty looking
Excellent service provide by porter really liked it
It is very good working with this company good experience
The porter is a very good service to a customers
Worst app