Very prompt in responding on phone and via text as well. They are professional and understanding towards customers needs. I bought two O general ACs and one Bosch washing machine 10/6 washer dryer on which they offered even better rates than online. They even arranged for other works related to installation such as making frames in windows at very reasonable cost. I would recommend this shop to all for a hassle free shopping experience.
Theyre very helpful.. they know your requirements & theyre fast.. delivery on time followed by proper installation. Good quality, on time delivery & very polite to customers. Shall recommend to as many people as possible.. 💯💯
Very courteous service.Gave us a correct information and got our queries cross checked from the CompanyDelivery was as promised and at our convenience of time.
I purchased O General AC and LG microwave and I must say Jay was very approachable and helpful right from inception till the delivery of goods! Highly recommend this shop!
Unmatched service ...and Mr Shah & Jay were real humble and patient.One suggestion on the VU guy. Very arrogant. It may hamper your credibility.Please take care of it. Otherwise Sony Mony rocks .... even my friend n sister were happy with the kind of service you guys gave. Thanks..
Great experience at the showroom , i have been shopping from there since past 30 years. Very nice and helpful staff.Recommended for all electronic products.Still using my 30year old BPL washing machine, and working in great condition due to all services provided by the store.
Great service and after sales service.Owners are always around to give a helping hand.Thanks 😊
Excellent service at the best of the price for all your electronic devices.
In the difficult times of coronavirus Sony Mony electronics has given excellent service. I needed refrigerators and dishwasher, they did video calling with me and delivered the product before the promised time. Installation was done promptly. I am very happy and thankful to them.The owner Raju bhai and his son Jay has helped me a lot.They guided me to purchase the best product. Very happy and thankful to them.
Extremely efficient services with various options and great prices along with helpful staff, very prompt delivery and undisturbed services even in these times. Most trusted store for all your electronic needs!
One of the worst companies to buy any products from. They give false information , take an advance for the product and then you have to buy a compromised product as they already have your advance. Would recommend all to stay away from buying products from Sony Mony.
The Staff is very kind.Very helpful. Very good after sale service, which is very important. Safest and happiest place to shop in 😁👍
I purchased whirlpool dish washer from Sony Mony this week. Super happy both with the product and service. Sony Mony delivered the product as well as arranged for demo on same day inspite of the prevailing lock down. They are super efficient, prompt and extremely professional. Kudos to Dilipbhai and his team!!
Bought a whirlpool dishwasher. The product was delivered and installed on the same day. Amazing SERVICE by the staff. Highly recommend.
Great Experience.Got Delivery and Demo same day for Dish Washer.Helpful guidance and Great hospitality by Dilip and jay.Available whenever You call.
I bought a whirlpool dishwasher in the lockdown due to COVID-19 , amazing service provided by the staff.Next day delivery and installation done.Great product , best service.
Ok, does not have many modern electronics, bought an air conditioner from here but there were some problems in delivering and accepting.
30 years of experience in electronics best place various range.
Thanks for installing the VU Smart TVIf possible, would like one more demo, as user is a senior citizen and would like to know about the features in detail .
Best service and amazing sales team makes you feel at home and also helps you buy the best always would recommend each and everyone to buy your electronic requirements only from Sony mony 👍🏻👍🏻
Very efficient service,Fast and hassle freeIn lockdown also shopping with them became a super experience .
Sony mony is absolutely trustworthy while buying any electronic Items.I recently bought a refrigerator from the Andheri West branch.I must say their products have been the best and also they have given me the best price.I must appreciate to their sale and service during this lockdown period.
REALLY NICE HOSPITALITY SERVICE RECD , AS I TRIED CROMA TOO , BUT SERVICE AT SONY MONY WAS MUCH BETTER.
Sonymony is best electronic shop in Mumbai. They have all range of items and for every budget too.Owner including staff are very cooperative, fully knowledgeable for each various each product.Owner Mr. Shah knows the value of customer and in true sense he is customer delight. He knows how deal with customer with respect and dignity. He is 100% customer centric and focus too.I 100% recommend to all for shopping where you will get best and excellent supportSnehal Mehta
Had a pleasant experience shopping in Sony Mony, really happy with the cooperation of the staff and the owners too were there for the personal touch :)
Excellent in their pricing, services & follow ups. During the Covid-19 pandemic got the ACs delivered and installed the next day itself.Highly recommended!!
Preeti GandhiI bought a Whirlpool dishwasher from sony mony last week during this Pandemic and next day got delivered and installedvery Nice service and helpful staff 👍
Vast array of products at reasonable pricesUnhoni na honi when you shop at sony mony
Excellent Superb
Customer service is top notchBeen a customer since years and always appreciated high quality products
I bought an oled tv from here. If you have a decent idea of what you want to buy then, this is a better option for Mumbai folks than buying online. Just a quick chat over the phone, discussed the options, was pleasantly surprised to realise theyve priced themselves aggressively to compete better and got the tv delivered the next day. The owners also followed up to know if the technician came for installation. I reccomend them for Great price and Extremely helpful service.
Bought a whirlpool dishwasher. Delivered and installed the products on the same day. They really know the meaning of giving proper service.
I had to buy a refrigirator during the Lockdown urgently. Luckily Sony Mony was open and actually i had no efforts in selecting the Brand and colour as per my requirenment as the staff was very helpful and cooperative...The delivery was prompt...and the delivery boys ensured that the sanitizatiin was done before they entered my premises...very happy with their services..
We bought a washing machine, during this trying time of covid pandemic. We received top class personalised ,hassle free service from Sony mony.The technicians and other staff were properly technically and covid equipped. We wish sony mony good luck and highly recommend sony mony for all electronics purchases.The best part of the purchase was that we never visited their showroom, and yet we could buy shop for our product sitting at home. Salute to their service.
Have been purchasing from here since forever. Best price, quality & service was experienced as compared to other vendors in Mumbai
Ordered a television and an oven recently. Very cordial staff and amazing after sales service
Nice staff . Best price . Instant deliveries
Very Happy with the Products Pricing & After Sales Service Since 3 decades
One stop solution for Electronics. My experience was really good :)
Gr8 range, goto place for High end
Had a great experience ,the quality of demo for led tv is very good
Andheri electronic best
Amazing service provided .Very helpful and polite staff and upto date products. One stop shop for all things electronic 👍🏻👍🏻
Great experience with the staff and service, spontaneous reply for any queries. Thanks.
Bought a whirlpool ref. Great staff and super helpful.
Good
They provide the best after sale service.
Products delivered on time. Staff is very helpful.
Have visited multiple times, less variety to see, sales reps are not interested to show or explain any product properly. And this always happens with them.
Very reasonable prices. Cordial staff. Conveniently located. Most of the brands available.
After sales service is not up to the mark...installation of tv took almost a week after the product was delivered and only after continued follow up
A variety of electronics products are available here with local and known brand. Price is high. Services are not up to the mark. Well maintained store located in Azad Nagar.
A consistently horrible experience with sales/after-sales/pre-sale --- everything. The way they just want your money and no questions asked; gives me the creeps just to enter their store now. What a bunch of cunning foxes just waiting to pounce on you. I just went to buy a mighty mount tv stand and since they didnt have the product in store, they asked me to pay the full amount for next day delivery. I agreed but demanded to see the bill/invoice to verify that the model mentioned was the same as the one Id selected. They refused, stating that they need the full payment before showing me the model details. What a load of bull. Never going here again. Think twice, yourself.
Quality products and great service.
Good service and quick deliveries.
Very good service
Got a good chunk of discount at Sony Mony on refrigerator. Many varieties of electronics appliances of major and local brands. Viz. Refrigerator, Washing machine, Mixer, Juicer, Grinder, Oven, water dispenser, Iron for clothes and many other applainces. Brands like, Samaung, LG, Whirlpool, Havell, Usha
Sales staff is average. But after sales and delivery is beyond pathetic. We bought a fridge only on the condition that it can be delivered in a days time. Next day we kept on asking when it got delayed beyond office hours. A female employee on their side and was so rude. Lastly when I called her at 9 saying that your delivery guy is still in bandra and have two more deliveries. She said mam aaj deliver hoga bolla that na, kitne bake hoga ye to nhi. They expect me to to a delivery at 11 in night. If you wamna buy something Please go somewhere else otherwise youll end up writing a review like this.
I bought Refrigerator but my product was registered by them as Washing Machine, I got hell lot of phone calls for washing machine demo but no response relevant to product I purchased.I am having issue with the product and their engineer says I will attend the call immediately but since last 3 months nobody had come!I went to buy TV, Washing Machine & Refrigerator but after buying first product these people underestimate and behaves like their job is done Sell Sell Sell. I bought other products from Croma - Oshiwara & Kohinoor - Oshiwara that was great experience.Please be aware.
Nice service from staff.Ontime product delivery.Availability of fine products
Good staff, explained the specifications in detail for many products.
They dont deserve even a single star...most pathetic service. they dont even know what does after sales service means.top of that on phone they confirm they dont have a floor or store manager and are not authorised to give the name of reporting boss.truly a horrible experience...please avoid such a store...
I went to purchase washing machine and led tv and it was committed to delivery the material the next same day once the payment was made even after payment was made the tv and washing machine was not delivered on time and also the person who came for installation was shouting on us that we didnt inform him that tv and machine will come late . I am extremely unprofessional after commitment of delivering I still didnt get it and we had to constantly keep follow up as to when it will come. Please donot buy from this store it is highly unprofessional and not at all cooperative . They are just behind money instead buying from some other store made more sense.
Very expensive
V bad service. Not trused. From manager to staff everyone is irresponsible. Say lie about product. Trust worst experience ever i had in my life with Sony mony andheri.
Pathetic Service . We took New Ac of Hitachi Inverter Rs. 39500/- on 12 may 2016. we got delivery next day on 13 may 2016... engineer came at our plc & said thr is no pressure in Ac.. after calling so much time we got delivery of new ac.. & tht ac also damage & thr was some problem in lick-age & now some engineers are saying will repair ac & give it to u... If we took a new ac ..How can we take in repair condition after paying so much amt? today is 16 may we r waiting engineers call bt thr is no call no response frm both the side .. we are getting reply after we calling in sony mony andheri west company...Very bad experience... we went in sony mony after read review abt this company bt we think all the reviews r fake....Be ware from this company...
Good Place to buy electronics ... Talk to Jinit for great prices for all the products
Electronic appliances available here
I know it when it comes to landmark
Worst service provide. Havent got got any service after sales.
Sony mony is best place for all electronics
One of the genuine shop r electronics
Nice place to Buy electronics product# nice service
Over priced store. They deal in very limited and selected brands.
Near Azad Nagar metro station
Bad customer service. Complete rip off
Best buy !!
Pathetic after sales service......
Excellent
Wonderful
Goid deals for electronics
Available all types of electronics and appliances
Ok
Service was to good
Excellent
Mobile not available
Nice Service
Variety of electronics available
Lack of updated tech
Right place to shop for any electronic requirement . Reasonable rate ..