They were offering good service before. Now the staff is not good, unsupportive. Had a horrible experience recently 1) as they were only accepting cash for payment and 2) a staff named Zubair made me to wait for 15 minutes deliberately, without offering any help and asked me to collect the bill copy afterwards. He pretended that he was searching for the bill in the system but i could understand that he was faking the actions for fooling me.

Courteous staff, crisp and clear communication. Service is quick, and what more, you get the reports directly emailed to you and you also have an option of collecting a hard copy as well.As a first time guest here i even got a discount voucher to be used within 1 yr which I thought is a nice gesture.They also mention the precautions to be taken after the tests.They are open on all days based on the below timing.Mon - Sat (7:00 AM - 8:00 PM), Sun ( 7:30 AM - 3:30 PM)

This is the worst healthcare laboratory I have ever seen. The professionalism is zero. They do not give reports on time. There is atleast 4-5 days delay in sending reports and sometimes the staff also misplaces the sample. THE SERVICE AND STAFF IS HIGHLY UNPROFESSIONAL. ID REQUEST EVERYONE TO NEVER VISIT THIS PLACE.

Metropolis you should deny sample collection to patient rather than collect it and later inform patient that reports are not ready due to high volume. Blood Report which is expected within 24 hrs is not available after 48+ hours and this is totally criminal as it is delaying the right treatment at right time to the patient. Yours is an essential and emergency medical service and we are not ordering icecreams and chocolates from you that you would expect us to bear with such delays. Customer care is clueless and is nothing but bunch of people that can speak only 3 sentences Hello, We have taken your request and Thank you and have a heathy day. Not expected of a pathology lab that claims itself to have international accreditation. Please improve your process and staff.

Booked test yesterday. Todays appointment provided. No one showed up for testing. Wasted patients time in such difficult situation. Highly unprofessional as none of their call center or other phone numbers are working.

They mentioned RT-PCR test on there web and Google also but they are not doing RT-PCR test.

Metropolis Labs has given us one of the worst experiences in terms of test results. They do not follow their commitment of 48 hrs. Most offices listed on Google are closed. Call centres have zero idea on the actual status & are doing job for the sake of it. We faced serious consequences because of the delay caused by Metropolis lab.Thankfully we stopped depending on them and opted for other options which made things better for us.So guys please look for better options and make sure they follow through their commitments.#Metropolis Labs false commitments #Metropolis Labs unprofessional attitude #Metropolis Labs doesnt care

Test was confirmed no one showed up.

Very courteous staff, especially the Centre Manager. Clean and hygienic centre.

Good Service , Hygiene and clean center with timely reports deliveredHappy with services offered

Good place. Staff was courteous. Clean office. My tests were done without hassle and I got the reports in my email. Good service.

The staff was quite rude when i called them to book appointment for some important tests.

Keep it up good work.

Very neat and hygienic place, staff are well mannered and highly knowledgeable on their role. Strongly recommend this place for new visitors...

Pathetic customer service on the phone I asked a question and was asked to repeat the question 4 times and and was given a very rude reply and hung up on

Had an extra ordinary and unbelievable experience..never thought that an ecg and treadmill test could ever be so fun! the doc explained the whole process in detail and made the whole process so interesting and fun!!! He was so friendly and so eager to share knowledge instead of just getting his job done!Truely amazing !

There was no expertise available in the center and the person available gave a lame reason for the denial and said you please look for other centre for a simple blood sugar testing... Unprofessional and irresponsible staff... Ridiculous

Very courteous staff and prompt service.

Good service

This people dont attend the call. Each and every time when you call it will be busy.😠😠😠😠

Staff and center Location is very good.

Very Couteous and Polite Staff..

Third class and not trust worthy

A complete diagnostic platform.