The product delivered was different from the reference picture as shown on their website. They took a note to be mentioned on the gift but didnt deliver along my order. (And said we dont put a note card message) which wasnt communicated to us earlier before placing the order.

Pathetic product. We ordered a red velvet cake and received a sponge cake with a smear of red velvet cream on top. Please do not order from here. Very poor quality product and service

Very good experience

Ordered for 9:00 AM but when we called up at 11:00 AM, there was still no delivery boy available. We were not informed of or apologised to about the delay. We placed the order over the phone and were told the cake would cost 699 rupees but when we checked the website today morning, it was supposed to be on discount and sold for 549. We had no choice but to cancel the order even though we had planned a surprise cake for our daughter’s birthday.Terrible service, will never order from Ferns N Petals again.

Please dont share your phone number. They will spam your phone by calling you again and again.

Horrible service, deliveries never reach on time, the look is wrong, the combination you were promised is incorrect. Will never acknowledge their mistake, extremely rude on phone if you call to follow up. Avoid this shop at all cost

Most terrible place to book flowers . The delivery was supposed to be at noon and none knows till 1 pm where the delivery is call the support number they will raise a ticket , call the vendor Lokhandwala they have no clue it is fraud company and has fraudulent systems . We have to leave for someplace but can’t as need to wait for the flowers !!!!!

V poor serviceSent something completely different from what was ordered! Highly disappointed

Didnt deliver the flowers on the day I booked.

Very poor service,