Super good staff. Helpful and polite. Only thing is they need to be told about their discount and voucher schemes in detail. The instructions to be blamed bcoz the catch is written in fine print. Next time when you shop you will get discount of 35 percent if you buy goods worth 14k.
Mornings are not crowded. One can shop peacefully. No seating for seniors or tired shoppers.
Loved this M&S outlet which is on par with the Bandra and Lower Parel ones. Stocks everything right from summer to winter clothes.
Good sale currently, but the most confusing billing experience of my life. The staff was super helpful and helped us figure it out, but it shouldnt be so hard in the first place. Would prefer a clearer system.
The store is quite spacious with a good layout which makes it easy to navigate through. Clothes are neatly stacked and well arranged. There are number of staff members on roster. Loved how none of the staff members bothered us until we asked for assistance. The staff members are quite helpful. The only concern was that we were overcharged for an item which was marked down. Didn’t notice it until we left the store. Will have to return to the store to rectify this error which is not ideal.
One of the Best outlet of Marks & Spencer.All and lot of collection, Big Store.Polite staff with fast and best services.
Great set up efficient staff. Clean changing rooms.Lots of space for parking.Great experience shopping here.Good place to bring kids here as well.There’s a wheelchair accessibility and there’s wheelchair parking available. No valet parking. You will have to park yourself. Cars and bikes endless space free parking. It’s pretty big space lots of options in clothings. It’s easily seen from far far away. If you’re reading this then I want to say thank you 🙏 for your lovely time. In case you happen to see me shopping here then do come over and say hi 👋 to me.Cheers guys enjoy shopping 🛒 🤗
This is a very big marks and Spencer and since its not in a mall aits open during lockdown on weekdays. The collection is huge for both guys and girls. This is even better than the bandra one. There was good sale going on. Their clothes quality is really good. Maybe better than h&m n zara.
Best place for shopping for all the age group also have wide range of collection washroom also canuse there
It had wide variety of readmade garments and good place to shop.The stores is spacious and staff is polite and curtsious. Its good place branded readymade garments.
Its always a nice experience but no thanks to the new rules wherein one cannot try out the outfits as the fitting/changing rooms remain closed. Cash payment works better than card strangely in case of exchange/returns. Also despite a size showing a particular no: please do try it once youre home for unlike earlier M & S sizes differ even if it says a 8 for instance for your previous purchases. Dont be surprised that youre going in for a bigger/smaller size as they are no longer the same. So you could be a size 8 having some outfits in a 10 or even a 12... if you measure a trouser for eg you will be surprised to see two size 8 will be different in length, width etc...Excluding a few pieces its a completely different collection from a store abroad. Besides, we are a sub continent so are a huge country - a chilly winter up North , pleasant to light warm weather in the Western ghats & the Southern states eg does not mean that the entire nation is under a chill spell. It would be nice if the management would observe this & supply garments accordingly. We do not need to wait for the winter months to be over up North in order to see some summer clothes in the Western or Southern areas of India...
Well divided into two sections on the ground and first floor.
Nice Place To Visit In Standalone
Great place. They have some really good ranges at this time of the year. What I liked most is their professionalism when it comes to returns, exchanges and refunds. Definitely recommend.
Good collection. Parking attendant quite painful
The shopping experience is good here. The staff is willing to help you. The store is organized well and products are tagged appropriately so its easy to find your size. They have taken all the safety measures needed. Youre not allowed to try the clothes because of the current pandemic. But overall their collection is really nice and worth the money you spend on it.
This store is reallly good, as always. It wasnt overcrowded when I visited, and the staff wears masks. They do not allow fitting trials for now, as a preventive measure for COVID-19. I found some really good and comfortable clothes. M&S is always trustworthy and the quality is always great. Shoutout to Sarita Prajapati, who helped me to find the perfect fitting of anything and everything that I was looking for. She was so sweet 🥺 The world needs more of such people. Overall, always a wonderful experience at Marks & Spencer.
Large range of clothes in latest styles. Experience & helpful staff. Would be happy if they could include X+ sizes too. Must visit.
Bleh... Thats the one word Id use. I understand these are extraordinary times and all, but lack of choices or sizes and absolutely dead vibe? Theres no reason for that guys...
Love this store, the quality of the fabrics are too good.
Great sale, excellent quality although variety is very less but thats cos its end of sale period and throw away prices
I visited over there with my brother.Because my brother have in interview for this brand.So I went along with him.Has not get selected because he has the experience of a handling store which do business in lakhs and their store do business in crores.that we cant take risk so this was the reason that my brother did not got selected.
Independent store with better collection than most of its mall outlets. A bit understaffed though.
Whats this issue about parking tickets for marks n nature basket.Why shud a customer pay for parking in an empty parking lot.????Marks n nature basket must ensure a safe n proper parking for customers.Right.??
I always love this brand as I used to work as quality assurance executive for this brand so I know the quality of fabric and how they care about customers satisfaction.
Very systematic user friendly layout
Great variety and display of the apparel and accessories
Nice collection Bigger in Size ... Good Car parking Zone & Outside Area ...
Safe , clean, best fashion amazing discount and parking
Quality Products & Prices are a bit on Higher side, But if u r ready to spend , it is worth it, they need more variety
Excellent place for clothing. Very nice place and helpful staff.
I have been a loyal marks and Spencer customer for years....However my recent experience has left me thinking if Id like to give them my business in the future...I purchased a pant from them yesterday and gave it for alterations.. I was told that I will get it today after 3pm...I reached the store at 8pm today..And till 8:45pm they were looking for my garment and couldnt trace it...Its only after that when I finally voiced my anger, the store finally told me that alterations on my garment was not done...This is not what I expect from m&s...This experience has left a very bitter taste!!
The store has nice ambience. Neatly stacked clothes, not too over crowded, spaced out shelves. M&S is known for their quality. Used to be a bit on hight end of the spectrum. However over the years they have dropped the prices to match the Indian market. Also have some good toiletries with some really nice fragrances. Its a very popular brand in UK.
I love shopping at this stores since last 40 years..
Could do with some sort of seating for bored Husbands waiting for their wives to finsh shopping. Good service by staff.
I went here to buy some clothes for my birthday. I easily found my choice. The items are pricey but because of the discount it worked out well.It is a well laid out store and known for its quality products.
Amazing collection and deals
I went only to the lingerie section, they have a good variety and very helpful sales girls
Marks & Spencer never disappoints! If you’re looking for good quality sophisticated clothes, then this is the place to go. They also have a really good shoe collection but bigger sizes are usually sold out.Their basics at times have a weird fitting though.
A good place for shopping of high quality cloth. Display of product is excellent. Best services provides by the staff. Well mannered staff. Location of shop is another advantages. Near the high land park. It will give great memorable shopping experience having much worth.
I am shopping since so many days but my points whenever I check its zero. How is it possible. I am not atall happy shopping with you. While paying bills when we ask how many points you Cashier says you will get to know next time. Or server down. When i go next time Zero point. This is ridiculous. Either you people are cheating because its an international brand and cheating mentality is not right.
Best store to go and shop and spend a few hours and then take your own time to select your favorite stuff try it out and hurray -buy.Service is good.Product and range was really good around this time.
A good collection compared to other M&S stores in the city. Convenient location, however, parking might become a hassle. Have to add that Restrooms are availiable but not in good condition.Ideally a place like this must ensure such facilities for a good shopping experience.
Excellent staff. Good collection
Following social distancing...Trials not allowed...But sale is not on all products....We can exchange garments, provided govt change the rules, n tags are in tact..
Shopping at Marks & Spencer is always a great experience. Its one of the best upscale departmental stores.The ambience is great.. The planning of the store is too good. Well behaved, attentive & customer friendly staff.Quality of clothing is just great. In off season, its not advisable to buy as things are pretty expensive.Best time to shop here is during the 50% or 70% off sale. You can also redeem your edge loyalty points earned on Axis bank credit cards. The same can be adjusted against your total shopping bill.I always make it a point to drop in whenever I am passing by.
Nice place
𝓟𝓹𝓪𝓽𝓮 𝓶𝔂 𝓶𝓮𝓷𝓽𝓸𝓻
M&S is one of my favourite brands especially when it comes to dresses, trousers and toileteries. Though a tad overpriced, with the air conditioning not working at either the changing room area or the lingerie and mens section upstairs, the store is unbelievably spacious and is a pleasure to shop in at leisure.Day time especially on weekdays is the best time to visit and check our their huge collections.The Oh So English Hats and the bags are definitely worth checking out and one can indulge in once in a while.The staff on my recent visit were courteous as compared to about 3 months ago. The truly frustrating part is their alteration rules. The easy to return policy definitely need our applause as do their loyalty points system. They do work and I have redeemed them more than once.Overall, a friendly place with a great range, suits all tastes: formal, casual, bohemian... An all season all reason place.
Great collection
Its the best store in collection. It offers great stuff that is worth buying. I loved it.
Best deals
Went looking for suits/blazers for my brother. They didnt have a big selection. But thats OK. I asked a question and the guy started replying in English. I could clearly tell he cant do English, which is also no problem at all. I started on Hindi after that and the guy wouldnt drop it and still responded in English. That sucked.. Why force it the customer is fine with Hindi. OK.. These are minor issues.We spoke to the tailor for alterations and prices. He says 300 rs for length alteration on a pant. I know this is a big store and all. But 10 times more than what is done outside with the tailor being the same as a street tailor??Anyways, both of these are not decision breakers and the goal here is just to share my thoughts and experiences with the customer service.
Pretty solid shopping experience at the Andheri outlet. Its a big space, spread over two floors. Everything is comfortably laid out, and its decidedly not cramped like the Bandra and Lower Parel outlets. The attendants are unobtrusive, yet attentive - well done! Also, plenty of parking!
Over priced
Am a regular purchaser but have stopped buying as trial is not allowed.
Very meticulous people to invite on ones birthdays n anniversaries n new launches or new discount sales . Good marketing .
Understaffed. Not enough variety in mens section.
Helpful and courteous staff which guides one like a personal assistant but the store seems to have lost the floor walk through it had. Trouser lengths are no longer (in seam 32) available. Staff looks groomed but unkempt footwear and smelly socks in an air conditioned atmosphere.
I enjoyed the sale. Prices were really good as compared to otherwise high charges.
Went during flat 60% sale period and was pleased to get some good clothes at a reasonable price point. Mostly it good for ladies and women shopping and most of it is all western dresses.
Very good service by the sales girl who was guiding me through out.
All the staff very helpful.... a special mention of Ms.Yasmin.....very caring and patient towards customers....The pricing of this brand is ....I think...highly overpriced, given the quality it sells....Could improve with more frequent sales and promotions to grab a larger part of the market.....
Great place to shop! One will find products from hair to toe. Amazing merchandise also beauty products are imported from London. Fantastic People and Ambience.
Love shopping here. Bandra M&S has a different and slightly better collection than Andheri. Hope Andheri catches up
Clean. Safe. Efficient sales staff
Usually not crowded, shop at your own pace and the staff is pretty helpful too. Mens range on the first floor is pretty elaborate. Checkout is often a little slow even though not many people are checking out.
I live this store. Most sizes are always available and you actually get devoted attention from the staff. 👍👍👍
Swear by place for all my clothing. They have the perfect fit and high quality garments. The staff is very welcoming and helpfull in finding the right fit and also help in suggestions.
More than a decent collection at reasonable price. Very courteous staff. Nice ambience.
Good place for executives with right fitting. Selection and variety could be better in formal wear
Good place during Sale ...they need to keep a larger stock on sizes common in Indian built .staff very cooperative and helpful.
Great ambience and setup.. perfect place to buy trousers for men. Cannot say much about other clothing options available at the store.
One of the better and bigger stores of marks. They usually have nice collection here
The Name says it. It has to be the biggest showroom of M&S i have been to. Topnotch quality. All latest range and items. You cannot ask for more. Staff is well disciplined and courteous. Sometimes a tad arrogant. But not that noticeable. The variety, The range, The styles. Unmatcheable. Spread over 2 floors. HUGE.
This M&S store always has the latest collection and the management is also really good.
Their telephone is not working. Can someone update please.
All the variety & courteous staff but billing sometimes takes too long during sales especially.
I always love the clothes to buy from this place sales staff is very polite
Excellent collection. Humble and helpful staff. A pure delight to shop.
Great location. Nice spacious store. But they didn’t even have their ACs working to save on costs!!!
Good collection, courteous, humble and helpful staff. Value for money. Very happy
This is one of the better store of M&S in Mumbai. Spread over two floors it has lots to choose from.
Great store. Well stocked. One of the best outlets.
Huge variety of clothes for each section, you wont return with empty bags. Do make sure you see their blazers and bags collection too
Wide variety n really good for westerns... Excellent quality too
The quality..the staff.. the service...the price tag ...the variety ..the display ...the offers ...all are 💯
Always find the right sizes here. Keen an eye out for the rack with clothes on sale...always a good bargain.
I got my desired outfits here, which were super comfortable.
A nice clean place to get clothing of high quality at reasonable rates. You will love it.
Very spacious shop. Good variety and good service.
Everything is top notch. From the garments to the sizes, trial rooms, attentive and informed staff
Upmarket department store.. good variety and great stuff... latest designs and colors.
Spacious and no pesky salespeople hounding you.Lingerie section is a must visit and the toiletries are great specially the hand and body lotions.The washroom area needs a revamp though and it would be nice to have some more seating
Better collection among M&S in India. Good layout and display
Good quality clothes. Valet parking available