user
West Palm Beach Resort
Way to Infant Jesus Church, Madi Naka, Rangaon Road, Merces, Vasai West, Mumbai, Maharashtra 401201, India
Appearance
Comments
la
Review №1

Staff very polite and quick. Yummy food. pool was of decent size however Bathrooms are extremely small and overall they have to improve on cleanliness standard and overall maintenance

Pr
Review №2

It was definately a good experience. Place is pleasant to spend time with family or friends. Earlier I was thinking whether to go or not but when I went here I was amazed by the service provided. The food is okay. There are some restrictions at the moment but still a decent place to hangout.

sh
Review №3

Worst experience to stay in this resort, no room service , No soap ,  No towel in Bathroom, Dirty water in swimming pool, Charges are very high and not provided any facility if You want to Pay by card than you will be pay 5% more,  DJs voice was very slow, Mobile sound is better than this third class Dj, I feels like I have waste my money, this resort dont even deserve 1 star but there is no option to give 0 star, Dont go.. Not recommended at all...

Pr
Review №4

Worst service... Worst owner.. worst staff... Worst rules... 1 Star also not for resort its for Nature.... Food also worst.. owner language is like tapori of road side man... Dont have manners... Please its humble request to all dont go there... Please find other better option......

Sh
Review №5

Great place, nice space, everyone please ask uncle to keep the pool till 10 PM and to charge a little less.

Sa
Review №6

One star is also too much for this resort...Taste of the food provided is worst, nothing they give with tea (horrible tea) pool is just two... They did not allow to use slide which is just one over there, music was very low n need to maintain silence coz of covid restrictions, we were little late so they did not provide the breakfast instead told us we can go back if we want very arrogant behaviour... Overall not good experience

Pr
Review №7

Worst place for outing.. fixed menu .. and if we want other snacks then price is also tooooo high.. imagine.. jst one omlet is for 80 rs.. and boiled egg for rs 60.. food quality is low and for cleanliness i vl give (-1) not a good place. But workers are really good and helpfull

Fr
Review №8

The place was not maintained well especially cleanliness and the rooms...this can be in view of the lockdown....the hospitality was good

#B
Review №9

Very very bad experience of my life never seen such Dirty poor place. Worst service by the owner. No facility was available. Room service was worst, owner was 3 rd class speaking like 3 rd class person like sadak chap chapri style. Rates were high for liquid with no. And zero quality. Food was totally 3 rd class. Behaviour of owner was too rude and bad.i will suggest never choose such 3 rd class place with no service no politeness no humbleness no humanity no cleanliness 1:star is for irritating air conditioner .I will never suggest anyone to go there.its totally wastage of money

te
Review №10

Didnt have proper light. Food wasnt good. Even the room wasnt good

Sa
Review №11

Good and Decent place for 1 day picnic. Food & facilities are pretty good according to what they are charging. Beach is far from the resort (30-40 mins by walk).

re
Review №12

On 21 March 2021 had visited at palm beach resort in Vasai and I never visit in my future not recommend any one as there was no proper rooms which can be suitable for family.

Vi
Review №13

Ever thought of giving benefit of doubt? Thats what I gave to this place before visiting..nd I must say it was a bad decision. Bad food, unhygienic dishes,bathroom and toilet without essential stuffs and high price. Not worth at all. Also they r unethical as they dont keep their promises at first place. U can get better options with less price.

An
Review №14

I had seen the bad reviews before visiting only but I thought every review section is filled with good and bad reviews so decided to take a chance. Worst decision of my life! Didnt fulfil the promises they gave us while our booking. Charged us for AC room but gave us normal room and when enquired then said that the charges for AC is more expensive! Also the food was all cold and tasteless!

Jo
Review №15

Good homemade food and many games available to play

Ka
Review №16

Good place to enjoy with friends and its verry far away from highway and station so we should have a personal vehical to go here and the quality of food is not good .

Ad
Review №17

Dnt ever visit this resort.. really the owner is very.. very rude.. doesnt knows how to talk to customers,,, if u wanna go frstly record their calls while booking really bad experience they will tell one price while booking nd while visiting they will tell the price with hike... Really dont waste ur moment over der better visit other place... Be careful with such people.

Mo
Review №18

Worst hotel i ever visited in my life, worst experience, worst staff worst service..there are some few rules written which need to follow as i felt i came into a strict hostelFood was ok but they not even allow us to take drinks or any beverages from out side and not even chips or qny item..if you want to buy drinks or chops you need to buy from the hotel store and they charge it more extra than MRP the soda bottle cost me 75rs in hotel which MRP is 20-25 rs in any other shop, everything is costly here and you cant buy anything from outside if anyone reading this please dont visit this place look for any other good hotel this hotel will make your trip more worstHighly disappointed

02
Review №19

Good food, decent stay, beautiful location, a must stay as for resorts in Vasai West. Its a great location for night partys and celebration venue

aj
Review №20

Excellent Resort And Excellent for Stay Rooms Are Very Hyginic And There Rooms Service Is Also Very Good And Food Is Extremly Delisious Available in both Veg And Non-veg Good For Family,Groups,Couples and Individuals also they have indoor games and for outdoor games facility also owner and staff of hotel are very Humble and polite So,I Recommend To Visit It!!.

ni
Review №21

I like this place i am going 3 rd time owsome place and staff service was excellent i like it and speciality thanks rahul

Ar
Review №22

Dont go worst experience

cr
Review №23

Very disappointed I can say pathetic service please dont waste your money u can find something better in 1700 please dont go .

An
Review №24

Best place for holiday...

Al
Review №25

Great place for personal time. Love the top corner room where the moonlight comes into the room. The sound of the sea in the distance is very stress relieving. The staff is great especially Uncle Blaise. Known them for a very long time, since the time they started. had a couple of programs at this place including family events.

Pi
Review №26

The beach is well n good. Food is Good. They provide good pool and songs also but they play the same tracks multiple times as i have notice. The bathroom is too small and the room is good. So you can give a one shot this place.

Di
Review №27

Place the escape from the stress and filled with nature and amazing staff food and many

Am
Review №28

Very poor service Please avoid this one

Er
Review №29

Poor service.. room smelled bad... not value for money... did a mistake by going to this resort.. anyone reading this i wont suggest you to go this resort not worth enough of 1 star also

po
Review №30

Very pathetic resort very bad experience the room was very third class food also not good there was hole in the blankets also the while room was stinking I will never recommend anyone such a pathetic service I have been there.

Cl
Review №31

Stale food only reheated

Ma
Review №32

We had booked it online and as we reached there they sent us back. The manager it seems did not have coordination with his online team so they just gave away the rooms.The manager there is just not suitable to stay there as a manager. They have no manners to talk as well as the customer service is seriously pathetic before even getting the room keys or even entering the hotel the checked our bags. We go for vacations every month and we were a group of 4 we even asked them for atleast one room nothing was available. So late in the night we had to check some other hotel

Af
Review №33

Nice for couple stay

VI
Review №34

I have visited this Resort For The First Time With Office Guys... And I Thanked My Boss Who Give the Reference to Visit this Resort... Very Clean Resort... Hall Compound Are Really Airy... Carrom Board is there... You Can play Bat-Ball, Volleyball, Football, Badminton as There Is Very Big Ground For Playing... Seminar, Official Meeting can be Arranged.... Rooms are big .. 6 people can managed in one rooms... Bathroom Toilet are Clean... Staff are Very Co-operative... All Kind of Drinks are Available... I would like to Give 5 Star... But Non-Veg Meal really Disappointed... I dont know about Veg.... Overall Its A Really Good Resort For One Day Stay, For Family, For Office Picnic... I will Come Here Again... By The Way, They Serve Really Good TEA 😊☕

As
Review №35

Budget friendly.. good environment.. staff is friendly.. ive already visited there twice.. Would consider for visiting in future also

Pr
Review №36

Nice place...nice staffs enjoyed a lot

Te
Review №37

Location - it is far away from Vasai station. Private auto will charge around 80-120 RS.Rooms - rooms were good. Air conditioning was not working properly. After complaining about it, nothing was done from resort side. Rooms have all amenities, so no issues regarding that.Activities - Big ground to play cricket, badminton, table tennis, foosball tables. Swimming pool was not that clean. Resort has rain dance.Food - Food was average.

Ll
Review №38

It is a good place with good crowd. We had been there for an office trip suggested by our head. Its a chill place surrounded with farms and greenery all around. The rooms were clean and the food was good and hygienic too. Good place inside to play your choice of sport and enough shades around to lay back and rest. The pool is 5 feet deep max and clean as it should be. Also no alcohol allowed from outside and the prices for it inside are not that reasonable. Only reason I did not give 5 stars is because of lack of parking and no proper place to turn the car or an auto rickshaw outside the resort as it is a narrow lane. It was a good experience.

va
Review №39

Pretty good! Would be best going with a family, rooms aint that good tho! But would definitely help one relax and spend their weekend!

Fa
Review №40

Lovely service ❤

De
Review №41

Best place for 1 night stay as well as one day picnic.. good veg food.. has to improve nonveg taste.. enjoyed swings, volleyball, rain dance.. lovely experience.. the volleyball, tennis bats, rackets are available with them to enjoy the game. Good rooms and friendly manager n staff.. overall great.. would like to visit every time!

Ri
Review №42

Firstly DO NOT VISIT THIS PLACE - The Owner thinks he is a king & he doesnt value & respect his customers.Now let me tell youll why..1) No customer friendly owner & so is their staff.2) Rooms are basic..(no room service , no water kept in room , no towels , no soaps , washrooms are too bad.. no clean buckets & mugs , no proper lights in room , no AC remote in the room , etc)3) The owner is too rude & has not manners to speka to his customers. They think their resort is 5-star but we feel they dont deserve a single star.4) There is a board which has 20 rules to be read by customers n to be followed. Feels like you in a school where you need to follow them.5) The owner asked for full payment when we checked in & he said its informed to pay when we check in. This shows he has no trust towards his customers n he had not even informed this in advance.6) The owner had a big argument saying you can leave the place too which shows he has no respect for his customers.7) Pool is not that clean though they clean it.8) indoor games are for name sake. Outdoor games to play with the sports equipment needs 500/- advance to be paid which is totally wrong.8) This place totally sucks so dont visit here.Last but not the least let me tell youll why one can go here..1) Music & sound system is too good.2) Food was good.3) surrounding is nice to chill.

Ab
Review №43

It is a best resort I love it

Pe
Review №44

Its okay just one slide, food is also not that great, cant carry your own stuff.

La
Review №45

Pathetic services. Staff is absolutely rude. Not worth a place to visit

Cr
Review №46

Horrible experience. If u really are looking for a close location in vasai dont pay more than RS.500/-, inclusive of all meals. Its a pathetic place with horrible service. So just for shelter n a good view n pool,music its all they have best. waste of money and time. Owner is worse.. he doesnt care for new people except his regulars and his own people.

An
Review №47

West palm beach resort is located at a very beautiful place.. the pool is ok because it is small with just one slide for kids.. The rooms are clean. The food is also not bad but not too good also. Traveling there is really expensive though the resort is comparatively cheaper. You can go for it if you have your own vehicle but getting public transport is really a pain.overall it is an affordable average place to visit

Ni
Review №48

Ive been to West Palm Beach Resort 2 times.. Im surprised to read reviews where people are saying staff is rude.. I never faced any issue with the staff.. in fact they were very cooperative. If a guest shows rudeness then obviously they will get the reply in same manner but obviously the person will not put his behavior here.. they will only put the staff reply. Excellent place to chill out.. good food

Ki
Review №49

Poor hygiene. Drinks and snacks are sold at a ridiculously price. Ripping people off. There is no reason for me to visit again as there are so many options thatll give you better services. Definitely not going back and not recommending anyone else.

aj
Review №50

Must visit place

Ch
Review №51

Its an average place and OK for one day or overnight stay, suitable for bachelors, huge ground to play out door games and few indoor games available. Pool is average and needs better maintenance. Food is OK. The owner is quite decent, but surprising to see earlier feedbacks on him. Please do carry your own bed sheets etc for use.

Ni
Review №52

Wonderful place!! Since it is in quite an inside place there are quite less people here and so it is fun to occupy the whole place for ourselves! Good food and service. The pool needs to be cleaned and the chlorine amount should be reduced

mo
Review №53

The pool is good. Great for a night out or for a one-day picnic with your buddies.Lunch was very nice , dinner is averageYou can also visit the beach which is nearby

Sh
Review №54

Very nice place for office outing. Very spacious and great food. Staff was cooperative. Water was not good, so we carried out own l bottles.

Sa
Review №55

Lovely place for night out with friend... Room clean.. breakfast Dinner testy ..

na
Review №56

I HAVE VISITED AROUND 8 TIMES EVEN THOUGH I STAY IN CHEMBUR WHICH IS VERY FAR ,WITH MY COLLEGE COLLEAGUES ,FAMILY AND NOW WITH MY OFFICE GROUPS. HOMELY FEELING THE STAFF TREAT LIKE FAMILY MEMBER AND THE OWNER WILL STAND BESIDES U TO CHECK WEATHER EVERY THING IS OK. HYGIENIC FOOD WITH GOOD SERVICE.VISIT ONCE 100% SATISFACTIONS WITH MUSIC,SWIMMING POOL,RAIN DANCE,VOLLEY BALL COURT,CRICKET GROUND,NATURE,FRESH AIR,FRESH SURROUNDING.COMPLETE FAMILY TRIP

pi
Review №57

The owner Pereira is pathetic just makes false commitments, worst person, worst hotelPATHETIC do not go ever.

An
Review №58

Nice place but as the name i.e, Beach Resort its not but a farmhouse. Staff very helpful. Food served was good. Room a bit descent. Dj ok, Swimming pool not that big & Garden for Cricket was Ok.

Dw
Review №59

This place has become horrible, no value for money and staff is rude all the way from management to associates. Used to be better before but now repeat guest visited and had a bad experience. They lie and neglect you from services and facilities without any prior notice such as no proper usage of the pool, the music stops early and not offered, room is a mess with it being very hot but no working ACs, bathroom/toilet is similar to a general class toilet of a train. A huge huge drop I standard! Food is degreded, only the buffet was fine ( 3/5 for the buffet). Play area is not maintained well. Staff tried to cheat us on the bill of beverages consumed. This place is on the downfall, after visiting it for over 15 years not coming back again ever! Various better and reasonable options out there. Take note!

Mi
Review №60

Location and amenities are good compare to cost. But service level and food quality need to improve

Sa
Review №61

Great place to chill out with group of friends nearby Mumbai.good rooms,good facilities like games,bar,swimming pool.good place to party with bunch of friends.Music was little disappointing but you can still chill your feet in rain dance.awesome experience.overall the scenery was amazing well located just say that.

Sh
Review №62

Worst experience ever, electricity was gone between 1 am to 5 am and they did nothing.And room services also worst, swimming pool also dirty, will never come back here.

Tu
Review №63

Its purely value for money only problem is pool requires maintenance ...where this resorts lags...if pool is well maintained this place is best suited for couples

Hi
Review №64

They sell snacks, cold drinks and water at high rates. The food is not so good. The attitude of the manager is very bad. Only good thing in this resort is pool, rooms and DJ.

So
Review №65

Really enjoy the water slide and two depth swimming pool. Lot of area and the view from the resort is mesmerizing during a rainy day. Great escape from a day to day life.

da
Review №66

West Palm Beach ResortGreat place for group of friends to Hangout for an overnight.Thumbs Down-No outside alcohol allowed in premises.Pool needs through cleaning, to much cholrine.Parking area could be made better.Rooms and their bathroom need to be better cleant.In-house alcohol is very expensive.Thumbs up-FOOD is great.Atmosphere is delightful.Location of the resort is terrific.Staff is good.DJ is greatRain dance is best.Evening in the garden is the best.Overall will definitely want to revisit.

Pr
Review №67

Food was awesome... Good for family picnic

Ha
Review №68

Average place. In case of no option to stay, can be a place to look out. Staff are a bit slow and lazy. They promise a different menu when you are booking the resort but reality they will serve the food as per their choice. Food is of low quality as one of the guest found mosquitoes in her food. When complained they didnt change that food. Staff reply talk to manager, if he tells him, he will change the food. Rooms are average...not well cleaned. Blankets are used earlier and they were dirty. Extra bed donot have option for bed sheet, when asked for extra bed sheet they provided us one used one. Swimming pool was good.

Th
Review №69

Food is not that great 3 stars only for the place and ambience. Good place for familu

Sa
Review №70

Best holiday place

Sa
Review №71

The resort is located far away from crowded areas, surrounded by fields and you can see the coastline from the rooms. The beach is 15 mins or so walk away. Peaceful place to relax and unwind

Ta
Review №72

Very Filthy resort, Pool has too much chlorine that tan you skin in 1 hour only..very smelly water full of insects and algae. Room service is very poor. Bedsheets are very dirty and smelly. Not at all worthy for family and good time. And its too far and in remote area and doesnt have parking. Dont your spoil your weekend,

Sa
Review №73

Very picefull,,test of food nice,, also u have to get playing tools, like bat & ball, hollyball, full & racket etc,

M
Review №74

This is our second time and beautiful experience it is specifically food, foods are amazing, very good and peaceful place with affordable price,hope to visit again ❤️🤘🙏

Pr
Review №75

Food quality is not good. Rooms are not clean. Resort lacks hygienic sense. I would not recommend to visit the resort unless you dont have any other option. The only thing that saves the face of the resort is pool area and rain dance with DJ otherwise its a total waste. Prefer something else over this resort.

yo
Review №76

Fairly decent place in a decent budget. Food is nice especially non veg. You are not allowed to bring outside food and drinks though.

ra
Review №77

It was grt time my friend and his brother..Staff are very polite..We like the pool and lifeguardNice food

De
Review №78

Nice peaceful place... Love to visit west palm beach resort

Pr
Review №79

The management is not concerned on well being of visitors just moreover on looting money.NO WATER TO SERVEFOOD USUALLY GETS COLD IN 15 MINS NO WARM PLATES AVAILABLE.TIMINGS DONT ALLOW RT ENJOY.

Sh
Review №80

Absolutely not beautiful. Better to go any other resort

Bo
Review №81

Great place to be at the weekend with friends n family....Just get your bookings prior to approaching the resort...jam packed all the weekends...Relaxed place and fun to be...Been there many times and never have been disappointed..

Ut
Review №82

The place is so amazing and so mesmerising that one can easily stay over there for a night with their family and enjoy the beauty of nature.

Da
Review №83

Excellent place. But please get food very better

Ji
Review №84

Great place to relax with friends or family...huge lawns and spacious rooms available...also has a full-sized pool... reasonable rates if booking in big groups..

Ne
Review №85

Location :- Near the beach Locality :- very good locality but shops are far away approximately 20 min from the resort... Travelling :- sign boards not place properly although way to reach is narrow . Traffic :- less traffic to reach Overall experience was nice

No
Review №86

Nice place for a overnight visit but needs maintenance. The oil content in the food needs to be controlled. Pool also needs a thorough cleaning. Staff were efficient. Overall a good experience.

Pr
Review №87

Awesome place to hang out and chill with your loved once..😊

Az
Review №88

It was very good specially food good crowd and environment greeneryOnly the problem is charges extra for outside drinks not allowed

Pr
Review №89

The owner & staff make you feel comfortable & attend to your requests.

pr
Review №90

Astonishing experience. Got more than what expected. Good place with friends to hangout

Kh
Review №91

Nice.. Peaceful place to visit.. To free up some stress.. Best for all families, friends and couple too.. Make love there.. N enjoy ur trip... The per head charges are 1400/-Just get down at vasai.. N by auto or bus u may reach easily.. U cn stay too.. I personally suggests u shld plan night out

Ma
Review №92

I visited this place with office guys at night. Dinner was ready. We have taken dinner. After that we played badminton and did gossip.In morning, we went to nearer beach, vangaon beach to see sunrise. After returning to resort, we had taken rest and started playing 🏏. After that we taken breakfast, and go to swimming pool with DJ.We had taken lunch after that.Dinner and lunch are good.Breakfast is okay.Rooms are okay with bad smell.There were in/out door games instruments like carrom, handy rugby, badminton, cricket bat ball, table tennis.But carrom, handy rugby is not proper position.Light was went away midnight.No lights in ground floor toilet.So we paid 1200 / person. So as per my experience, 1200 is much more for this place.

ev
Review №93

Good place to spend a day picnic. The place does require a facelift . The pool was very slippery after the cement work. Rooms are ok, found it to be expensive for the room standard. Food is good. Overall a good place to visit once in a while.

Ra
Review №94

Nice place but only downside is they dont allow outside booze and if you buy it from them its like double the price

Ar
Review №95

Nice place even the food quality is very good. The rooms are nice and clean.

an
Review №96

It has been very fun by sharing my weekend at west palm beach. West palm beach stand number 1 at serviice. Its give us full refreshment after a long stress. Thank u so mch. Best of luck.

Jo
Review №97

Zero customer service. Enforce their own timings on the guests about vacating rooms and paying off balances. Food is okay but unhygeunhy kitchen.

RO
Review №98

Quality of food served was OK, but apart from that had a bad experience. Customers are not given any importance. We initially paid the advance for booking, but no where it was mentioned to pay the remainder of the money on arrival. The person who owns this place doesnt even have the etiquette to speak with the customers. So wont recommend this place at all to anyone.

Sa
Review №99

Ordered pakoda and we were served cold snacks first, and then I asked them to give us fresh so they made fresh. Hospitable people and manager there, although state of the rooms isnt really great. I guess okay for the price. Activities are good but room not good.

de
Review №100

Okies food is nice but we want slides no slide at all and the rates of the drinks are much higher

Information
100 Photos
100 Comments
3.2 Rating
  • Address:Way to Infant Jesus Church, Madi Naka, Rangaon Road, Merces, Vasai West, Mumbai, Maharashtra 401201, India
  • Site:http://westpalmbeachresort.co.in/
  • Phone:+91 250 232 0051
Categories
  • Resort
Similar organizations
  • Rameshwari Yoga-Yoga Teacher TrainingShop No 13, Building, Rameshwari Yoga, no 4, Shanti Gardens Rd, Sect-5, Mira Road, Mumbai, Maharashtra 401107, India
  • I T ENTERTAINMENTA-17, Oshiwara Industrial Centre, OPP- Oshiwara Bus Depot, Link Road, Near Dattani Shelter Bldg, Goregaon West, Mumbai, Maharashtra 400104, India
  • PVR Xperia Palava, Mumbai3rd Floor PVR Cinemas, Xperia Mall, Kalyan - Shilphata Rd, Dombivali (E, Mumbai, Maharashtra 421204, India
  • Ca
    Camping manali PacakageBack Side Jondhale College, Navre Nagar Krish Apartment Ambernath east, Mumbai, Maharashtra 421501, India
  • Eden ClubForest St, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India
  • The St. Regis Mumbai462, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, India
  • Dell Exclusive Store - KalyanShop No.1, Om Shankeshwar Vaibhav, Godrej Hill Road, Opp. Axis Bank, Khadakpada, Kalyan West, Mumbai, Maharashtra 421301, India
  • Fi
    Fitness Eternia1St Floor, Seva Sadan Society, Pandita Ramabai Road, Grant Road, Mumbai - 400007, opposite Gamdevi Police Station, India
  • No
    North star sports and events & health managementbuilding, Gala no -5, hill-view garden, Suhasini Pawaskar Marg, Vaishali Nagar, Mumbai, Maharashtra 400068, India