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Digiwiz
Shop No. 5, Upper Ground, El-Captain Centre, Duler Ground Rd, Feira Alta, Mapusa, Goa 403507, India
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Юр
Review №1

Its simply the best, in my opinion, service center and computer shop in Goa. Really - the best. European service, affordable price. Good Vibrations, good people, perfect job!

Jo
Review №2

Very happy with my one plus service. Quick and reliable.

Me
Review №3

I had contacted the place for display repair. Neither did they entertain the customer on call properly but also were very rude. The lady also said that they arent authorised ONE PLUS CENTER and dont even have basic products. I recommend you dont go there at least for One Plus Repair.

K.
Review №4

Really a bad experience at the store. I got my laptop for service with broken bodypart and no technical issue. While the service i get a phone call stating that your screen has been damaged and keyboard also has a issue, which actually wasnt the case earlier. I really doubt they tempered the laptop original parts with a duplicate one. I called owner several times for the issue faced instead he tells me that its none of my service fault. MSI officials should immediately look into this matter as almost the original part have been tempered.Guys i would recommend to avoid any repair work of your product at Digwiz Mapusa...The Owner is complete bum person.

Gl
Review №5

Two months ago, I visited Digiwiz computer store in Mapuca, for the first time, and was very impressed by all the staff members, and the owner Mr. Ricardo, for their courteous and professional manner....I ended up happily buying a laptop from them 😆. Two months later, I visited the store again, to ask for their help in showing me how to attach files to an email, Im a year shy of age 60, and obviously come from the Analogue age, hence needed this help. Although it is not part of their after sales service, one of the Techie staff members, happily walked me through the steps on my laptop, to be able to attach files to emails to send to my employer in America, as I work an online Marketing and Sales job. When I asked him as to how much I need to pay them for this service, he just smiled and said no charge at all, sir.... I left the store with an ear to ear smile....and hence, I felt that the least I could do, is to give them this Positive Review, for their kind behaviour towards a customer, and not even charging me any fee to help me with the resolution I desperately needed.......I realise that this may not seem like a big deal to all you young folks, as you are born in the Digital age....but for a computer Novice that I am, it is a Big Deal for certain!. I will now sign off, by happily recommending Digiwiz computer store, to anyone looking to buy a computer, from a store that has not only efficient and kind staff members, but also great after sales service!....which is quite scarce in this day and age!

Ze
Review №6

It is truly the best out there in Goa. The technician is a magician. Believe me. Do try out any issues that bother you and you will be amazed to have world class advice and complete fixes to all your issues. The entire team is excellent and professional.

Sh
Review №7

Love shopping here 🤩 Great service and more importantly the after sales care is second to none. Staff is extremely pleasant . My personal laptop and my childrens are all from here which are still in great working condition. Any glitch is promptly attended to by the owner Ricardo. Saving me downtime with my precious work. Hassle free, value for money, wonderful stuff !!!

Do
Review №8

I am extremely pleased with their service and would highly recommend them. None of the service centers of other mobile phone brands have given me even half as good service in the past.The staff are very helpful and friendly. They have even answered some trivial questions of other customers related to repairs very patiently and politely while i was getting my phone repaired . Other phone service centres in Goa are very distant and unresponsive comparision. They fixed my phone in under one hour. Ive not even got such service from Apple anywhere in India.I am recommending them very highly.Even my friends and family have got phones and laptops repaired by them and all have had a great experience.If i could id give them more stars.Kudos to team Digiwiz! :-)

Hu
Review №9

Professionals, qualified and trusted authorised service for some of world - famous brands. I think, if you visit this place once - youll became a loyal customer and never change Digiwiz to any another service center, in a case of problems with your electronic gadgets. Nice place, with friendly managers and smart techniques, which you can recommend to friends without thinking about it a lot of time!

Ka
Review №10

A really nice place to get your laptop or desktop repaired/serviced or even upgraded. The prices are reasonable & better comparing some other places that I have visited.The staff & technicians are very friendly. I gave them a call , visited the store with my laptop and the technician was swiftly able to diagnose the issue with my laptop & get it resolved within a few moments. I almost had actually given up on a solution as I had tried some solutions given online on the internet which for no reason I think was a waste of time. I was facing performance issues with my laptop although it being a 3 year old one & I thought I may have to go for a new one for work purposes but these guys just turned the table on that and now my laptops performance is phenomenal. Its even better then how I got it at first. Although I did have to spend a few thousand on a few component upgrades but its definitely better then buying a new laptop . Now my laptop is working perfectly fine way faster then my expectations thanks to these guys.I would definitely recommend my colleagues & friends to visit the store for anything related to laptops and desktops.Thanks DIGIWIZ...😀🔥

Av
Review №11

Nice place to get the the phone fixed, i had visited to get my OnePlus charging port abd headphone jack cleaned and they did good work by fixing it within 30mins.Staff is also good.Could say OnePlus service center is in good hands.

ch
Review №12

They have nothing in stock, they r only trading and not authorised service centre for OnePlus.

As
Review №13

Very good service provided for my OnePlus 7 Pro back panel replacement.Thanks Ricardo and staff for same.All the best 👍💐

Ki
Review №14

I had replaced my OnePlus screen assuming that is the OnePlus service center that theirs service & quality will be good but which worst... Recommend #oneplus team to change their service center from this. After the replacement screen the figure print is not working nor touch is working properly. And when I told them the same thing that told to replace the screen again n pay again ....

Ma
Review №15

Best prices to repair any gadget, laptop, desktop. Professional, friendly stuff and fast service. A lot of my friends are loyal customers in this service and showroom

So
Review №16

The best service I have ever got from a mobile service centreI gave my one plus 7 pro which is full of salt water and they repaired it so safe that all parts are working .In a very short span they repaired with friendly budget.

He
Review №17

Prompt, Quick & EXCELLENT SERVICE

RJ
Review №18

They are very good at servicing mobile phones. I had an issue with my real Me phone that didnt get sorted even at the mumbai service centre. At this service centre they fixed my issue in under two hours. The problem hasnt recurred even once in the last 15 days since it was serviced.I am extremely pleased with their service and would highly recommend them. None of the service centres of other mobile brands have given me even half as good service in the past.The staff are quite polite and understand the issues as explained. Id give them more stars if I could. Best service centre in Goa!!!

So
Review №19

Extremely rude staff.Editing since the owner replied: This clearly shows how rudely you behave with the customers. Instead of commenting on the authenticity of your customers, try focusing on providing better services.Nobody has got the time to create a fake profile to post unnecessary negative comments😊.

Ak
Review №20

Good store & only service center for OnePlus phone. Staffs are very good & helpful, sometimes due to server problem or network problem - online documentation was taking a bit time. Otherwise in terms of service its awesome

Sh
Review №21

Excellent service knowledgeable, friendly staff and really gud discount on parts.

Ra
Review №22

Very bad. Least interested in customer service. The ladies at the reception are just having good time. Please choose to go somewhere else or you will repentNow the owner replied saying questionable motives. First thing you (owner) were not at the shop when I visited. There were 2 receptionist. One was painting nails n other was busy on the phone. I had come to replace volume button for one plus 6. But did not give bcz to change the button I had to keep my phone for 3 days.Whenever you (owner) dont have any answers you always disclaim the customer saying fake review or having different motive.You need to change your mindset.He (owner) thinks his staff if professional n well behave. They dont have basic manners. I mean so the boss goes with the employees 😂😂😂😂

Ni
Review №23

Bad service .not friendly to the customers

Na
Review №24

Great experience 👍⭐⭐⭐⭐⭐

Ke
Review №25

Only oneplus official service station employees are a bit under knowledge but get the job done

Sh
Review №26

Great and friendly service! Must go to in goa!

Ja
Review №27

Very Happy with the mobile services. I would highly recommend Ricardo

Ri
Review №28

Really pathetic service, with what I have faced and a few other disappointed customers who walked in on the few days I had to do up and down running. The owner Im guessing seemed to be a decent guy who was in charge of computers/laptops as was the billing lady it was the phone repair guy who was extremely rude, unhelpful and was making unjust assumptions about my phones damage without even checking upon first looks by trying to convince me my phone would not be covered by warranty which later it was and said that the basic part required for my phone would be provided in a totally different colour and said that my colour which is an essential part keep in mind would take 3 weeks to a month to arrive. What a sham! I also had to travel around 40 KMS to their store just to know that my device wasnt repaired when I was told it was over the phone. A wasted trip. I also noticed during my visit that a foreigner was being told extremely high rates for basic repair and a HDD part of low storage for an unjust price. Would never recommend. I do not know how others have had a good experience here, maybe they treat the locals better, I am unaware. But my experience especially with the phone repair supervisor or whoever he was, was extremely bad. He had the audacity to speak in a very rude tone, and sarcastic too while I was being genuine and polite. Horrible service.

Va
Review №29

Good but please dont be so rude in reply section.Thanks

Jo
Review №30

The ladies are very bad.they are not at all responsible at their work. they only want sales and then tear your pockets for service.

ri
Review №31

Poor response. Technicians need to learn proper etiquette to handle customers. ONEplus need to find a better service agent.

Ha
Review №32

Lovely service center for one plus. Quite soft spoken n polite staff. Anyone problem just few checks and they do the neat full with no further questions asked and you dont have to chase them for your phone they try their best to give your device as soon as possible. Lovely experience. Keep up with the good job.

om
Review №33

Worst unexpected experience from OnePlus Service Center.Technician mentioned that they are not the official service center of OnePlus and he suggested to Visit service center I Mumbai as they would need 4-5 days just to identify what the issue is and were were burdened with lot of OnePlus phones. Technician was quit rude while talking to others as well and the receptionist could not manage Technicians behaviour.Do not expect such services from OnePlus partnered service centers. OnePlus surely needs to review this center and take strict actions against them.

As
Review №34

Addressed my problem promptly.Good customer service.

An
Review №35

Repaired my phone very quickly. Very polite staff. Good service.

Ke
Review №36

Had to wait for a long period of time. Even though there were 2 people waiting for service they were updating their inventory and completely neglecting the customers. Took me 45 minutes to simply lodge my service issue.

Se
Review №37

A good place for laptop repairs. The owner (Mr. Ricardo?), is quite knowledgeable and pleasant to talk to and his team does a fairly good job, but yes there is some small lack of co-ordination and this could bother some people who want the job done in a hurry. I hope digiwiz will take care of this.

da
Review №38

Can I get a graphic card I need best graphics which house are available in the shop now

An
Review №39

🤩 yet again a time bound response... Fantabulous service... work done diligently...Keep it up... cheers to you all @ Digiwiz

Sr
Review №40

Great service centre for one plus.I got by back panel and screen replaced in just 5 days. The staffs are very knowledgeable and helpful. I would recommend this any day!

va
Review №41

Polite and attentive staff, Great service even in times of lockdown.

ma
Review №42

This is a premier laptop repair station and service center situated in the middle of mapusa city. With over 25 years of IT experience, the centre specializes in chip level repair of all brands of top laptops including apple products. This is also an authorized service center for some big name mobile phone brands. Having a long and chequered history of successfully fixing broken laptops, including ones which are completely dead, the go to guy is proprietor Ricardo Ribeiro, a humble, soft-spoken and down to earth genius with more than ample knowledge of everything technical. Many a dejected soul has found solace in Digiwiz, where equipment that couldnt be repaired elsewhere, finally got resurrected to life in this simple but tech qualified place. Its also a shoppee for purchasing all kinds of IT products under the sun. Another strong feature of this outlet is setting up of high quality CCTV and surveillance systems. Highly recommended if you have an IT product that has given up the ghost.

Ja
Review №43

Thanks for repairing my almost dead phone. Great service experience

gl
Review №44

The best service centre in Goa, they attended to our query very well. Would definitely recommend them

Ry
Review №45

I had given my oneplus phone for repairing today and I got it fixed within 4 to 5min.

Review №46

Very knowledgeable in computer repairs maintenance and upkeep. Have a good offers passed on to customers.

na
Review №47

The center was really good and the work happened flawlesslyTo add to it this is the only registered service center of OnePlus in Goa catering several other brands simultaneouslyIf you happened to reach there and for some reason you face difficulty do meet Mr. Ricardo, a highly considerate person and he would do his level best to cater your issue

Te
Review №48

Good and quick service, and they will guide you how to use the phone accordingly. Thank you digiwiz...

Od
Review №49

The service was more than good and the crew was trying to help in any way possible. thank you very very much

Ro
Review №50

Great service.did not expect to get my mobile in just 1.5hrs. Cool! other service centers should take a leaf out from digiwiz.

an
Review №51

Best service center for Asus hp Lenovo and one plus reasonable rate

Ad
Review №52

Good attitude. ..

Je
Review №53

Very efficient staff, knowledgeable!

ga
Review №54

You said you had ordered the part and u told tht ull call once u guys received the partBut later on u guys cancelled the order unnecessarily without intimating...

Da
Review №55

The best service experience I have ever had. My OnePlus 6 was repaired/serviced and delivered way before the promised time. The owner and the staff are very polite and respectful.

An
Review №56

I gave my Oneplus one to fix the glass screen as the screen was cracked at the lower left side. In less than 2 hours after I left the mobile with them they called me to come collect it. They fixed a new screen and everything is good again. Now that is excellent work

Al
Review №57

Had a wonderful experienced with DigiWiz, my phone had major heating issues and volume rocker not working. My OnePlus 3 Device was diagnosed and fixed within one hour. Truly keeping up to the promise of 1 Hour Express Service. Thanks to the Owner Ricardo for the superb service. 5stars Any Day...!!!

Ti
Review №58

Great work, they replace my one plus bullet wireless earphone within an half an hour am surprised 😊😊

Mo
Review №59

Very knowledgeable and efficient. Did a great job fixing my oneplus 1. Would definitely recommend them.

Al
Review №60

Servicing at its best!Well organized and professional staffs are the highlights of Digiwiz. I had given my Op3 (with some rare hardware issues) for repairing and I got it done within few days.Thanks a lot, Digiwiz!

Am
Review №61

Staff is very rude. Reposting this review as the owner replied to my review. I want you to know that I have written my review on my experience which I had at your service centre. I think you should teach your staff how to behave with the customers. The bill was not asked to me when I arrived at your service centre. The girl on the counter and your oversmart engineer doesnt have manners and they dont want to listen to the problem of the customers they just want to deposit my phone without any reason. And for your kind information i had called you up regarding this matter and you had told me that you will provide me the type c convertor to check. And I was not using any faulty device it was jst not compatible with it. People travel from far distances and you should value their time and not make them sit for hours to satisfy your ego. Instead of defending yourself you can concentrate more on improving your services and to behave with the customers.

Ki
Review №62

The staff was really helpful & got my phone working

Ni
Review №63

Really bad and arrogant staff. Not so good. Survive is average but if the customer experience is hampered he will not come back. I paid Rs 10000 for repair but the attitude of staff was very unhelpful.

co
Review №64

Had a problem with my one plus 5 USB port .. they got it done in 2 hours time ... And it was in mapusa where I didnt have to travel much r on my place ..

Jo
Review №65

I have a good experience with these guys. My Lenovo laptop gave up on me a couple of months back and shockingly the authorized service center in Panjim couldnt do anything about it. Since the laptop was purchased from the middle east they refused to service it, even during the warranty time cycle.The folks at Digiwiz immediately noticed the problem within 2 min. (seriously) I would highly recommend Digiwiz as a service center for everyone who have purchased their devices overseas.RegardsJohn Dias

Be
Review №66

My laptop which could not be fixed at multiple places was fixed here. Respect to the owner Mr. Ricardo and the technician Mr. Shaunak for a great job.

Su
Review №67

Staff are pleasant to interact with. Turnaround time is good. Staff are well trained and competent.

Vi
Review №68

Provides a quick repair service of electronic devices such as phone,tab etc. Probably the quickest service provider that I have ever visited.

Su
Review №69

The owner is of this center is talking like need not coustemer and the service price is very high cost specially one plus phones very bad experience dont by one plus phones the part of this phones very hig cost

Vi
Review №70

The items are bit costly. Ive been there for LAN cable they offered for 26/meter but i got for 23 from some other shop.

OP
Review №71

Ok

Dr
Review №72

Many mobile and laptop companies authorised service center. Service is good. Prompt in communication

IS
Review №73

My Experience has been good here, very customer friendly and best is its in Mapusa.... Took my Nexus 6P multiple times for bootloop issue nd they were always helpful.

Ro
Review №74

Great trustworthy services with amazingly helpful staff.

ga
Review №75

Good service, listings to customers properly and give beat service as per that .not like other services center that dont even care about the customers

Wa
Review №76

Nice but need improvement in behaviour

Ra
Review №77

Customer friendly reception and quick service. Got my phones motherboard replaced within two hours.

Sh
Review №78

This oneplus service center is very good.. they repaired my op3 in hours.. very impressed

mi
Review №79

After sales service is very bad.

sa
Review №80

Very helpful. Good offers on computer accessories also.

de
Review №81

I got my OnePlus 5 screen and display replaced. The order was given for the display and it arrvied in a day. Speedy service.

FR
Review №82

Good service

Ga
Review №83

I had Horribe experience with my HONOR, i had to replace my screen and battery till today I do not know if they have actually replaced the battery or cheated me and the Screen is still giving me the same problem as before, and to do this process they took over 20 days to get back to me, after time and again visiting their Service Centre, Not Satisfied at all, I feel those positive Reviews im reading are difficult to gulp it down my throat

Ro
Review №84

Excellent service done by Digiwiz. Got my one plus mobile repaired here within one hour.

Do
Review №85

Staff are a little rude. Not at all helpful nor flexible. Not a very customer friendly place

To
Review №86

Excellent service. The staff are helpful inspite of being busy.

Sh
Review №87

Very fast service and good service as well as well educated staff

Ma
Review №88

Good service. But the process is bit slow

Pr
Review №89

Unfortunately the only service centre for one plus and Huawei honor devices in the state of Goa.WHY UNFORTUNATELY?-> The staff is not punctual. They tell you one thing and than they tell you something else only ( I had purchased honor device and the screen got cracked. I searched on official honor website for the service centre. I found Digiwiz I called them up and explained them my problems I inquired about the cost and the duration they told me it would cost around 7k and it would take around a week for the repairs. I asked them till what time the shop accepts the phones for repairs. They said it accepts the phones for repairs till 6.30pm. I went there on the very next day (16/02/2018) and I reached there at 5.35pm . They said that they wont accept the phone because a person was not available. I told them I had to travel for an hour they kept on insisting they wont take without the invoice. I printed and submitted the invoice. They took the phone and gave me local copy of the bill. They told me ill get my phone they said ill get it in a week. So according to this I should have got my phone 23rd considering Sunday as non working day. I called them up on 25th they said ill get my phone by 26th. I called them up on 26th they said ill get by 2nd march. I called up honor customer care , they informed me that it typically takes 7 to 10 working days to repairs but the service centre Is taking over 10 days. )I asked them for the job sheet number.-> they said it would take them 5 minutes to turn in their computer and email me but its been over 15 hours as of now and their system isnt turned on till now.The main problem is, most of the people doesnt know how to contact customer care and file a complaint. Neither are they able to give the reviews on Google.

Sa
Review №90

Very unprofessional. Suggested I leave my phone at the service center for 8 days for a task that only took 30mins at other service center. Very rude staff.

Ar
Review №91

Very impressed by their professional approach, eager-to-help mindset and on time service.

ch
Review №92

Firstly the staff especially at Front office was not interested in taking the service request initially and I had to wait for half an hour to get my service request recorded. Also,though I had brought the invoice downloaded from OnePlus website, the service person was behaving rude for not bringing the original invoice which I got with the product.

VE
Review №93

Quick and good service. Appreciated and recommend for mobile repair and service.

Ka
Review №94

Best laptop repair service in Goa! :-) Very happy with them.

Sh
Review №95

Got a bunch of my old dead devices and they brought it all to life! Must visit for any kind of electronic service!

Sh
Review №96

Awesome service.. My phone One Plus 3T had sum problem wid its display so I happened to visit d service centreDIGIWIZ... Digiwiz is d ONLY service centre in entire North Goa for OnePlus mobiles. Hardly wasting anymore time dey digonised d problem n repaired it within 5 mins. I have Nvr seen such quick service anywhere. I was delivered my phone in jus 5 mins n dat too widout charging a single pie. Hats off to u guys. Staffs r very soft spoken n quick too. Fantastic service. Undoubtedly 5stars *****

De
Review №97

Quick laptop repair and diagnostics...🔥

Ro
Review №98

I had g8 experience with Digi guys. Being only 1 service center for OnePlus in Goa and which is also clubbed wth 3 othr smartphone companies, thy repaired my phone within 1 hrs. Thy gve service faster than the OnePlus exclusive service center located in Kurla Mumbai.

dh
Review №99

Closing time is 1830 and they are serious about it. Otherwise professional service and good staff.

Pa
Review №100

Very Professional and Fast Service . Polite staff

Information
15 Photos
100 Comments
4.1 Rating
  • Address:Shop No. 5, Upper Ground, El-Captain Centre, Duler Ground Rd, Feira Alta, Mapusa, Goa 403507, India
  • Site:http://www.digiwiz.co.in/
  • Phone:+91 77580 91615
Categories
  • Computer store
Working hours
  • Monday:10AM–1:30PM
  • Tuesday:10AM–1:30PM
  • Wednesday:Closed
  • Thursday:10AM–1:30PM
  • Friday:10AM–1:30PM
  • Saturday:10AM–1:30PM
  • Sunday:10AM–1:30PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:No
  • Wheelchair accessible parking lot:No
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
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