I’m not one to write reviews but we really never leave this place happy. I showed up and they were only letting people in by appointment. Which is completely understandable because of COVID. I got in my car and called them because they would not speak to me at the store. I tried to ask if they were available to take me in right away and she said no, someone is coming in 15 minutes so I will not be able to be served. I asked her if there is an open spot for today so I can come back and she responded with “Well what are you looking for exactly?”. When I told her it was for a shower hose she then told me they have none in stock. She didn’t even offer to order one or to schedule an appointment for me. My husband and I have spent over $5000 at this place. We will never come back nor will we recommend this place to our friends and family. The service is terrible and the staff have an attitude I deeply regret doing business with them in the past and I am happy that I went elsewhere for the shower hose. Never again!!!!

I had an incredible overall experience with Federico. With all of the uncertainty and delays because of the pandemic, he was always one step ahead and able to solve ever problem. He makes himself available for his clients, and is always kind and pleasant. Highly recommend this place for it’s good quality product and exceptional customer service. Thank you Federico!

Great experience, ask for Federico very good consultant

We went to Plombérium de Laval and had an appointment for the next day! Magaly Limoges welcomed us and what a great experience we had. We werent sure where to start to renovate our entire bathroom!Magaly was able to answer all our questions and suggest choices.We are going back a 2nd time to finalize it!I only have good words for Magaly. Available, attentive and kind ... she was able to reassure us in our approach and find exactly what we wanted! You have a rare gem in your Plombérium Laval team and I had to mention it. We will have a beautiful bathroom to our liking! Thank you Magaly Limoges. I recommend you 100% :)

It was following a disastrous experience at Plombarium Acadie that we went to Plombarium Laval. First, we were given an appointment for the next day, wow! As soon as we arrived, we were warmly welcomed by Mr. Frederico Rossi. His service was efficient, professional and friendly. He even called an installer to make sure the right size shower door was purchased. Thank you very much Mr. Rossi! You were able to improve the image of Plombarium.

Hello,Warning! Warning!Very rare I evaluate a company especially when I find that the service is bad. There is an old saying that goes: ** if you are satisfied tell your friends and if you are not satisfied tell us ** 2 weeks ago I bought a bathtub and a shower with Johanne Courville is a saleswoman and not an advisor. Very kind before the sale, patient after the sale, she becomes like an untrained animal. She told me the shower had a discount she didnt apply it. the floor model tub, she should clean it before pickup, she didnt and the tub is MAGANÉ I called her to let her know she told me its too late and m hung up on me.If you have money to throw away, Espace plomberium Mascouche

Excellent, very professional service. Many products available, choices and also access to sites that can help us with colors as well.

We did business with Espace Plomberium for the bathroom in our basement. Following this experience, we returned without hesitation a few months later for the second phase of our work: kitchen, bathroom and bathroom. We didnt even visit other stores. The prices are competitive but above all the service is excellent, both for sale and after-sales.

The tank cracked during installation and their rotten service refused to refund us, blaming instead the plumber (who is not to blame). Terrible service, questionable materials and much too expensive for what it is ... Do not go there!

Abominable service. It took 1.5 months for them to agree to change a defective kitchen faucet paid more than $ 400.They return the ball with the supplier (Riobel) and do absolutely nothing while blaming the plumber and threatening to charge the replacement valve.I strongly advise you to flee the store as well as Riobel.

Disappointed. Arrogant attitude of the manager in place. You buy for $ 3000 worth of materials and they are not even able to pack everything properly .. arrange with your problem type .... In addition it is not to mention the delay s one month on the purchase. I just hope their product warranty is more reliable than their service ....

Excellent service by Audrey-Anne. She gave us the best advice for our bathroom. I highly recommend !

We had very good service from Yannick, he helped us find a very specific product and everything was quick. This store comes highly recommended.

We always receive the best service at Espace Plombarium. Yannick, Federico and all the staff are knowledgeable, courteous and always make an extraordinary effort for us. They helped us with our renovation project and they have good quality merchandise at the best price. Do not do your renovations without visiting them. Five stars without hesitation! Rosemary & Joe LombardiWe always receive the best service at Plombarium area. Yannick, Federico and the entire staff are knowledgeable, courteous, and always go to the extra mile for us. They helped us through our renovation project and they have a top quality stuff at the best price. Do not do your renovations without visiting them first. Five stars without hesitation! Rosemary & Joe Lombardi

Excellent products and services. Yannick Blanchet took good care of us!

I placed an order and I am told that it will be available in 48 hours. I go to a branch and I am told that the order is late due to FedEx. A few days later I am told that the purolator has not delivered. Its been a month now and still nothing that I have been told that my order would be there 3 days ago. So not reliable and I do not recommend!

The products they sell are of high quality. The sales service is impeccable, the saleswoman was professional, friendly and answered all my questions. It was at the delivery of my order that the problems took place ... My order was lost in Saint-Jérôme, it was pushed back twice ... There was an important piece that he was lacking and I had to put pressure to receive it the same day: it was stressful ... Usually, having lived an experience like this, I would have put a star but all the people related to the problem remained courteous despite the hostility, confessed their mistakes and apologized. They have insured. M-A-J: There was a skirt that fittered with the bath. I was able to return it months after my purchase and they even came looking for it since I do not have a car! 5/5

Very nice shop- good service- good value for money

Quality products, competitive prices and excellent service. Thanks to Frederico Rossi and the whole team.

Very nice store

Excellent service ...

Good quality, high prices

Service +++ merci M.Frederico