Customer friendly.Quick service
Worst service centre from samsung, reception act like a technicians like they know everything, Not even create jobsheet or confirm with there technicians. There purpose is to create jobsheet with issue as per customers describe. And technicians only can finalise the issue and solution after checking device. But here in this samsung service centre, receptions wont create jobsheet and They finalise themselves thats your mobile have so and so problem. Behaviour isnt good. They always try for paid services.I had bad experience. I dont know about others, they might have solved issue under warranty.I didnt find service centre, service manager here. Dont know where he sit.
Actually I give Zero marks.... Worst service centre.... Wrost brand..... Thats why Samsung going down.......
No sufficiant staff only 2executives in 2 chambers and 1 technician, but they are showing 5chambers..
The service here is okay but not up to the mark. No proper response by the staff over here .
Nice work.
Good customer service
Very good service
I have visited the below address for the mobile battery draining issue due to the lock screen not getting timed out that I had.G S TechnologiesAddress : D.No 40/381/1, First Floor, Upstair To Indian Overseas Bank, Vidya Nagar, 518004The experience that I had is THE WORST.The reasons areThe technician conveyed that software update is required for mobile.He conveyed that after software updates mobile touch screen may or may not work.But still I said to do the software and came back after 2 hours.After paying Rs.240 I collected the mobile and it has been noticed that the problem persists.I got the so many answers from the technician as below1) The technician replied to wait for 24 hours and come on 5th October 2020 if the problem persists2) Also, the technician replied that due to crack on the mobile the lock screen is not getting switched off. I replied that the crack on the mobile is there from 5 months, but the lock screen is not getting time out from 5 days. For this the technician has no answer.I am sorry to say that Samsung might be the monster in the mobile products, but very pathetic in the mobile service.
Verey poor and unprofessional service
Worst Company
Good response from staff
Good
Maintenance is not that much good, and need to increase technicians
Very bad response.Dont solve issues which we we have told, they themselfs decides issues & they note in paper & solve only tat problem which is easy for them. They dont consider our issues & dont solve. Very poor response,wasting time of customers.
Worst experience, the dont understand the customers problem and just skip their point and speak what ever comes in mind
You need patience to stay
Exlent service
Super response
Worst