Good one place...proper treatment available..need to develop some of its part in Gujrat ...or other state as well where people didnt get the right treatment

Too slow process, morning to evening complete but treatment not complete, harassment to pasent only forward there where place. Example for govt hospital treat. No co-oprate to pasent.

Management is very poor. I took appointment at morning 11 o clock and reached there in time. But they started treatment at 1230 hrs. They even dont think that patients also need lunch. At evng 0410 also I could not reach to my doctor to whom I have taken appointment. Full day for simple eye check up.

I went there for eye check. They gave me glasses. But only one eye lens was good. The other eye lens was not perfect. I called them and they said me to look at the object for longer time and wait for few more days. Now because of pandemic I am struck.

Worst management , doctors have no value for patients time , she gave appointment of 8:30 and she didnt arrive till 11 am!! Theis bullshit🤬

Due to covid situation all services are slow. Doctors are good & treatment is good.

Very very bad sarvice Wath the hell is going on

Good receptionHelpful staffParking space available.Small cafe at waiting lounge (sandwich 20/-, tea 11/-)Canteen facility is there(110/- thali-- rice, dal, vaji, sabji, dahi)Extra dahi, water bottle available here.At entrance 1st you have to wash your hand with liquid hand soap, infront of main entrance.

They are best in town. Only 600 rs u get the best service. but it takes a long time to finished your checkup. Best place to check your eyes in lower price. Hospital staff behaviour are is soo good that u feel you are in your home.

Okay, so the Unit of one of The Renowned Eye Hospital of Chennai. Provides a good facility and all staffs are quiet meek & courteous towards the patients. Well Developed infrastructure and located in a peaceful ambience.

Nicely built and clean ambience for eye problem anybody can visit but take the appointment first

Have skilled doctors,well service, behaviours also good.

Good service. Have all kind of modern facilities and amenities. But be prepared for a long wait to see your doctor.

The worst ever, even a few doctors doesnt have the sense of punctuality. Instead of harrasing patients even after fixing appointment, they do not even turn up for the patients in time. They should be thrown out of the list of doctors of a hospitals.ZERO RATINGS

Total wastage of time of patients.....no respect... looks like we came for free charity.....First and last .....even one day s more

Worst experience, Doctors are not punctual , waiting since long ,first they should learn to be punctual then do the treatment

We went to have my daughters eye checked up by Dr. Monideepa Banerjee. On asking about the reason on why my daughter has got power at such an early age, she started saying about online class, digital channels etc. On asking for evidences or research papers which proves that digital channels can be a cause she drew a blank. Then she threw me and my family out of her room and didnt answer to our questions. I want to say that a doctor should throw her ego out when they come to workplace. Remember you are not the only one in the industry. Very rude and unprofessional behaviour. Never visit Dr. Monideepa Banerjee. She can only prescribe power for your eyes and talk like GOD. Not to mention the hospital charged Rs. 850 for a petty eye doctor.

Today on 19-03-2021, I had an appointment at 12:00 p.m. with Dr. Wadke Vidya Arunkumar for my father. The doctor, as well as all the staff, present there were very rude in behavior and they made us sit for 3 hours but the doctor was not willing to listen to us and she took only 1 minute to check my father. Kolkata New Town branch is worst ever seen for their rude and ill-mannered behavior. They were seemed to only promote their test facility but they should improve in taking care of the patients. I had to spend 850 rs to experience this bad behavior. I would never suggest your hospital to anyone. I would have given a 0 star if possible.

Undoubtedly this is the best eye hospital in Kolkata. They provide a lot of services like comprehensive eye examination, cataract and IOL implantation, cornea clinic,lasic clinic, glaucoma clinic, neuro-opthalmology, vitreo-retinal services, ocular oncology, optical services, contact lens clinic, low vision clinic, orthoptics clinic amblyopia clinic and so on. Some clinical laboratory services are also available here. Everything is neat and clean. They have some good quality doctors (but not all...). But the main problem is, it is becoming very expensive for poor people. The Consultancy charge is Rs. 600.

This is a eye specialist hospital. This is a new branch after Mukundapur. The retina department of this Hospital is quite good. This Hospital is all well known for lasik surgery.

Great place to sit and relax. Please come here and know how to wait for prolonged time. Less staff, no perticular procedure. Elderly people be carefull please carry all ur medicines and food along with u bcse god knows when ur turn comes. I have visited this place for my father who is 65 arrived at 12.00 pm and wait there till 4.30 pm for my fathers turn.Businessman please come on weekend so as serviceman, few staff here feels themselves more than a doctor. Attitude superb. Ubhave to ask two to three times to get ur proper answer.If ur patient is serious still u need to wait. Test u have yo wait for 1 mnth.I heard one doctor said come after 4 mnths for test all slots are booked. What a pathetic hospital.It has ruined the name nothingbelse.Pathetic experience kolkata newtown rajarhut sankar netralaya.Pathetic u guys are

The hospital premises is spic and span and the services offered are good. However, there are many services that are outdated. Covid declaration forms are required to physically filled which can easily be digitally submitted. Forms are available in bengali which should be made available in english too as it becomes extremely difficult to fill up the forms.

Positive: very cleanNegetuve: 1.far away 2. Schedule problemNeutral: fees are moderate

Well maintained and hygiene hospital for eyes treatment.

The top eye hospital in Newtown Kolkata !!

I was never a Kolkatan (dweller of Kolkata). The major part of my life has been spent in Rourkela, Odisha.Last one and a half years I have been residing in Kolkata and almost for the similar period I have been visiting Sankara Netralaya, Newtown.First time I visited there it was 1.4.2019. I was clearly told at reception that I would have to have four to five hours time in hand and every procedure got over within the stipulated period.During the first visit although I felt total waiting time was a bit long, over the period of more than a year I have always felt there has been considerable improvement in the waiting period, in favour of the patient.I strongly feel a comprehensive package of Rs 700.00 is very reasonable because that includes tests done by optometrists (power test, eye dryness measurement, measurement of intraocular pressure etc.) and doctors consultation fees.Behaviour of the reception personnel, securities, lift men, other supporting staff and optometrists is excellent and all of them are very systematic.My prime doctor throughout this period has been Dr. Mihir A Lagvankar, who I consider to be a superb doctor. I have encountered lot of improvements in my problems related to Myopia and eye dryness under his treatment. He explains everything pertaining to the treatment and I despite being an anxious person by nature derive lot of confidence through his dealings. In case I encounter any problems he nicely responds through mails.I have also been to Dr Suchetana Mukherjee and Dr Anik Das who too have exhibited very good medical treatments and behaviour towards the patient.The Infrastructure, Ambience, Canteen food, Snack counters and overall cleanliness of the hospital are very satisfactory.Earlier I visited Sankara Netralaya, Chennai and L V Prasad, Bhubaneswar, but I didnt find any remarkable difference of this hospital with respect to the two hospitals mentioned by me.I wish all the best to the entire fraternity of Sankara Netralaya, Newtown.

Nice place.Very good atmosphere.

I am writing this sitting in the OPD hall on first floor. My patient is 7 yrs young only and I had to take her to Shankar Netralaya for a test at 10 am. I have to show this report to Dr. Anik Das at 1 pm in Rajarhat. Its more than an hour the doc is missing. It seems he has gone for lunch. My kid is feeling hungry and theres no cafeteria. The canteen is far away. Whats going on? How long have I to keep my kid starving? Its disgusting and irresponsible behavior on the part of the doctor.

Just showing brand, quality service you not get here and charges are also too much. If you dont believe see their price chart.

Awsm eye reasearch centre

A good eye hospital. The staff are friendly and hospitable. I took my father there. The doctor repeated the diagnosis many times and spent a good deal of time explaining the problem. They have a decent parking facility, so that was pleasant. Overall, good hospital especially for senior citizens.

Very good doctor,

Myself being a consultant gynaecologist went to show my daughter there to Dr. Biswas for the first time. The experience was horrifying , starting from the reception ground floor. Inspite of asking for the correction of her name they did not bother to do it. Coming to the Opd floor, the receptionist asked me ( patient party) to give eye drop to my child ( without knowing my profession). This is very miserable. Next the dr did not even mind to tell me the present status of her illness ( what we call as explaining to the party). I could not imagine how the standard of this hospital has fallen down ( compared to Chennai,(SN) where I regularly go). This needs immediate attention to keep your fame undisturbed.

One start for the hospitality staff e.g admin,reception etc..they feel like Apun ech god hai..famous dialogue Of Nawazuddin siddiqui

Very bad behaviour, I personally request you to avoid this hospital, here difference between price and service is too much.

Best eye care hospital with great Doctors and optometrists... They with utmost care check up the patient and go in great detail so that the patient has the correct number. Also they have a cart which sells eatables so the kida get to eat when they feel hungry. I would recommend everyone to come here for checkup

It is one of most prestigious Eye Hospital.

Good hospital

Great service, clean, modern facility and good doctors.

Worst management. If you do not have any value of time you can come here. You have to roam around here and there entire day for different test and they will refer other dr. Each may take minimum 2~3hrs!! They should accommodate more doctors to handle such big patients crowd.

Its quite good. Experienced doctors and efficient supporting staffs.

Good Service

Very nice experience...👍👍

Good eye hospital. They will take few hours for treatment if you visit there for very first time. They took my 4 hrs for simple regular eye checkup. Thats why i am giving 4 stars. Staffs here are very well behaved.

Recently my father was operated here. Overall it was a good experience, with smiling and patient staffs (sometimes they also get irritated), facility to avail snacks / food, process oriented and methodical approach and finally a good and confident doctor who counsels and deliver services with smile. However the only challenge is a patient has to be patience enough on the waiting time, no matter what his or her age or condition is. You should keep nearly 4 hours on an average in any kind consulting process be it approval from a physician as operative pre-checks. My request is, if there is a process to expedite senior citizens in the queuing process (banks nowadays are doing that) it will be great. Thanks!

They say they are a non-profit charitable organisation on their website description, but they are charging minimum 600/- doc Fees . Atleast appointment should be free.staff behaviour is not good.Long wait time.Always manipulating the patients for surgery, laser or to take glasses even when it’s not required.If we have to pay, better to pay and show other doctors, who are worth it.Susrut salt lake is a better option, they charge 50₹/- for appointment and then follow the same process though.Take opinion from at least two doctors before going for surgery.

Nice

Hospital: Please come with around 6-8 hours in hand for normal/routine eye checkup. I got my dads cataract eye (both) surgery done from this hospital in Jan and Feb 2020. Had to visit 6 times and on every visit they had unnecesarily made us wait for 6-8 hours. When i asked the receptionist for this long waiting everytime, she just said that this process is set by hospital administration so you have to wait. She also said that doctors and optrometrist are less and patients are more. Better we had opted for Susrut or any other eye care foundations. Its 4:30 PM, waiting in hospital since 10 AM morning and still in queue after 7 patients.Dr. Suchetna Mukherjee: 5 stars for her behaviour and treatment. One of the best ophthalmologist in Kolkata.

Very poor staff service their security men and womens behaviors are very very poor they pretented that they are the best sequrities but they dont. Because of them i and my patient suffered a lot for some family reason we request for allowance of two attended but they keep ignoring us and keep arguing with us. Very bad receptionist also she also cant understand our feelings and matter. I have one suggestion for them to please try to understand a problem of people and dont argue with them because everyone has there different issues rules are made for the people but peoples dont made for rules please be polite and behave like human.

Worst eye hospital any other hospital of kolkata.waste time and money.There are every eye test charge is very high rate .

Professional doctors are available here with better treatment

No doubt kolkatans are so lucky that they got a premier Eye Hospital in their city. My one old complicated problem they caught in one chance and now I dont have any complication. Thanks to Dr.Anik Das and Purbasha Roy

How much doctor fees

Very poor communication with patients and patients partyVery confusing protocol , i dont think that this is the proper way ur treating your customersI can say its complete fault of management.Only i can say 1 boy , his name is sourav at 3rd floor, he is trying to help all the patients in single hand.

Doctors are good but the Staffs delay the services either may be it is instructed from the management or they are incompetent ...if they ask you for a laser/ consultation then it will take at least one full day ( believe me ) to complete the process .... the process is a waste and kills unnecessary time ....I have to visit because I do not have a better choice in Kolkata... I visited l v Prasad Banjara Hills and their process, services, staff behaviour really world class ... they are the best ....

Very clean and hygienic place. Staffs are cooperating and well behaved. Doctors are caring and skilled. Only minus point is the long waiting for the whole process.But then, this is a busy eye hospital. Canteen food good, only veg with onion.

One of the best place for eye treatment. I have visited them several times. Liked the system they are maintaining. Could rely on them.

Most unorganized with Unprofessional Doctors which I experienced from my recent visit to the Hospital for my cataract surgery.Doctors are more concerned with their personal issues rather than patient`s interest.Most waste eye hospital.

I m ok with doctors and staffs .. i feel bad when some of the receptionist dont pay attention to the patient attender.. today i m with my mom sitting idle over here nd 1 of the receptionist is acting as if we just came now.. me nd mom entered 8.30 am and it is almost 2.15 pm ,, they are making us wait .. dont know what is their problems?? Y dont she let doctor know about our appointment timing?? It was on 2 pm nd we already are late by 16 mins.. every time we have to face some kind of problem with the receptionist..

Its a Eye care Hospital

WORST HOSPITAL. DONT GO THERE. ITS A MONEY MAKING BUSINESS ORGANIZATION. THEY HAVE MADE MY SONS EYE WORSE BY GIVING US FALSE PROMISES. TESTS ARE VERY EXPENSIVE, IF YOU COMPARE WITH DISHA HOSPITAL FOR EXAMPLE.

Really professional team. Knows the best for your eye. And please take an appointment before doing anything.

Best hospital for eye and very clean and big hospital

Totally mismanaged.. incompetent staff.. Newtown branch totally disreputing the Shankara Netralaya brand ... Management should look into the matter seriously.. before any grave accident happens due to negligence..

I have been visiting Shankara Netralaya for last 4 months. It has very good doctors like Dr. Kumar Saurav.But the optho-neurology department Dr. Manideepa Banerjee is the worst doctor I have come across. She seems like she has no clue what she is talking about and lacks the concern and attitude of a doctor. Shankara Netralaya should look into this.

Reception guys asked us to wait for 3 hours in emergency situation. Our patient faced an accident and stopped complete vision in one eye thereafter. This did not convince them as an emergency situation! Never visit this place in an emergency!!

Best eye doctors in Calcutta ❤️ Awesome Service ❤️

I was trying to book an appointment over phone. I was continuously calling them from arround 2hrs. They picked the phone 2 times during 2hrs and without saying anything they cut the phone. Again I tried but no luck. I don’t know whoever on other side of the phone get paid for his duty or not. Don’t know if there is any proper administration or managment to monitor the quality of employees.Shankar Netralaya was my first choice but after failing to contact, finally I booked apointment in Disha Eye Hospital. Far far better response and service I got from them.

My appointment was scheduled at 11:30 am, and finally I met the doctor at around 4:30pm. I dont think they paid enough values to Patients time! They should provide proper appointment time. Even when I asked the receptionist about my turn to meet the doctor, she told me a wrong number. Atleast they should tell things properly. 🙏🙏

I contacted here for cross checking of my sons eyes,a case of higher C-D ratio. Doctors are too good and we got immence satisfaction.

Do not get fooled by their ambiance and complexity of procedures. The service of optometrists are extremely poor. They have detected wrong eye power causing me loss of money on prescription eye glasses (I have very high minus power). Plus the doctors are not at all qualified. They cannot even provide answers to simple questions on cross eyes. Especially do not go for Dr. Suchetana Mukherjee. She could not answer to my questions but asked me to visit again after 6 months! They will rip you off (one appointment costed Rs. 500 in 2018, separate charge for contact lens trial) in the name of their brand value and god forbid you might go home with a wrong prescription!

No sure of the technical capability yet, will know in coming days as my mother is coming out of cataract operation today. But very poor administrative processes. Very long waiting time, ill trained employees, inefficient processes, casual approach of admin employees, poor work ethics.

Recently I have visited Sankar nethralaya for a little member of our family , the receptionist is very much cooperative and helpful , though it took a long wait to get the optometrist call us for refractive check ,she was very professional and friendly and the dr mam was very kind too , very pleased with the experience , as the waiting time is long ( due to large number of footfalls) we have spend time in the cafeteria which was neat and clean . Happy with the vist .

On 25/7/19 I met Dr. and he seen my Eye problems and prescribe the Medicine time wait 4.30 Hrs. and fixed the next appointment on10th Aug.today11 a.m.Even after prior appointment ,2nd times I faced long waiting about 4Hrs.absolutely unnecessary to wait 4hrs. Requested management please update your system in outdoor otherwise I should never come further.Our simple question today Dr.Debi Kundu seen me only 3 min. But even after appointment waiting time 4 Hrs. Why you treated by this? for waiting 4 Hrs. If appointment fixed then First you have to treatment me not waiting 4 Hrs.

Very poor from this level of hospital. Does not have an emergency unit. Why is it a hospital make it a clinic? I brought my friend who needed emergency eye treatment. They asked whether I have an appointment. I said any doctor will be good. They made us wait for an hour then asked to visit the Mukundapur branch as no doctor is available for appointment as well. Worst branch of sankara netralaya unlike Mukundapur.

Very frustrated about this kind of attitude from the staff.They are not at all punctual,do not share adequate information to the patients.Not only that the organisation does not even provide your eyes power details.Chennai hospital is far far better.One should try to avoid this place.Multiple organisations are available which provides better service.My father faced the above mentioned situations today..

Good place for eye but its takes lot of time

Visited there with a bit emergency condition of my wifes eye. The first thing which the lady at the MAY I HELP YOU COUNTER askedwhether I had any appointment or not. For which my answer was obviously no. Then she said it would take 2 to 3 hours for the entire process. When I asked her dont u have any doctor for emergency services she replied no. All patients have to go through this time frame. Seemed I was in the hospital of MUNNABHAI MBBS. So u will have to wait for 2-3 hrs even for a single emergency consultation. Ridiculous.

Dont go,there is a huge difference in their service and their price chart,if you dont believe me just check out the chart from gallery😐😐.

MRD 4271139. I found lack of coordination and problem solving attitude in staffs. Very disappointing.

Had gone for an eye check up by Dr. Tamonash Basu in Sankara Nethralaya. I waited for 5 hours for a check and at the end prescribed me wrong power. I got two glasses made in the wrong power. After i complained they did a check up again and gave me a new power. That too took 3 hours and were expecting me to pay again which i obviously blatantly refused. The hospital tried their best to cover up their mistake by stating eye power is subjective and refuse to reimburse me for the already made wrong power glasses. It is shameful that a hospital this renowned takes so little responsibility for the mistakes made by them. I have prescription for both check ups.

Just visit here when you have lot of patience otherwise dont

Very good eye hospital with experts & equipmens & very clean ambience..

Most advanced and very well maintained facilities are provided here for the treatment of any kind of eye disease.

Its a hospital based Tamil Nadu. They are serviced oriented. They offer best service. One thing it takes nearly 5 hours to get ur checkup done. Tbey have canteen facility as well.

A well known eye hospital in Calcutta. Time needed almost 5 hr. Parking and food is available. You can checkup all types of problems here. But if major operation or surgery is needed then its better to visit sankar netralaya chennai and follow the checkup here.

Its very good hospital for eye. There is an another branch located in EM byepass, kolkata. It is coming from Chennai. The place it is located is very nice as per environment,newtown grenny environment, all the staff is very cooperative. The doctors are very friendly in nature and cooperative. Go ahead for this.it is very close to bus stand. Very popular place in eye treatment.

Best for eye

Very much disappointed with the management, Receptionist and doctors attitude. I have to wait entire day for eye check up. Next day again I had to see the doctor and receptionist did not tell the exact reason for my waiting. Whenever I asked her, she had only one answer that doctor was busy with patient. I want to ask you that what was me at that point of time. I was not the patient at that time. I left my check up and tore out the prescription. Very irresponsible and irritating behaviour of the receptionist.

An excellent eye care centre.

Very hygienic. The schedules are well informed so that you dont have to be in queue for long

Today I came for the check up of my son , Doctor name Kumar Saurav. Waited since 1 PM till 6.30 PM, till now, Doctor has not provided time for check up. Reason the effective reception not dilected for last 1.30 hours. Utterly disappointed with there casual approach.

Staffs Behaviour is not good..... Chennai Sankara Nethralaya is much better than this (for treatment purpose).

All patients receive the same care at our Hospitals. Trained and dedicated professionals with ready access to state-of-the art ophthalmic infrastructure render high quality eye care without bias to both the paying and the poor and needy patients.We ensure consistent quality by earnestly following systems and procedures meticulously and are the FIRST ISO 9002 certified Eye Hospital in Asia. We have also introduced Total Quality Management (TQM) policies and have been recently audited by BVQI who have recommended re-certification to us.The main hospital at College Road enjoys NABH accreditation, the highest recognition in the health care sector.Thanks to innovative information technology devices, the expertise of Sankara Nethralaya is available to all service providers. Its innovative telemedicine approach, ensures the availability of basic facilities all over Tamil Nadu. We shall continue to practice non-commercial medicine. We shall propagate and practice institutional practice - as it results in scientific practice and inculcates team work culture and optimum utilization of available resources. We believe that collective functioning yields better results. We shall offer education that sharpens the analytical skills of the mind, build character and cultivates responsibility in each individual for his or her work.The concepts of Nethralaya are unique. Describing it as a “Privatized public sector would be apt. But perhaps the best description of Sankara Nethralaya would be the Physical perception of a Divine will.

Located in an upscale area of the IT hub city, this can be accessed from Newtown Airport and from other places. Cost effective and best eye care in town.

This hospital does not deserve a single star also. The management here are worst . My mother was seen by Dr Kumar saurabh , and Dr SS kamlesh . After 2 days some complication arised for which we again visited . The hospital authority informed us that Dr Kumar saurabh is not available and they had to take permission with Dr SS Kamlesh whetether he will be seeing or not . For taking permission with the Dr they wasted 2.5 hours . They dont have any punctuality . I have given 1 star because they do not charge Huge some of money like other hospital in Kolkata use to , at least this is good side of Shankar netralay. The only problem is they take lot of time and co ordination is very poor . One has to wait for long hours to get check up here .

Humble staff

Excellent eye hospital. I got operated there for retina from Dr Bikaramjit p pall. Thanks a lot.

I visited Sankara Nethralaya, Chennai & Aditya Birla, Mukundapur for my mothers Eye treatment and also visited Sankara Nethralaya Kolkata New Town Center for my Wifes eye Checking. Truly, I appreciate their Professionalism, Their Care to patient. Patient is not a product for them like others. They treat patient as human being. Keep it up Shankara Nethralaya. The blessings of the almighty always with you.

Thr branch of Chennai eye hospital..Renowned hospital known for their regard and best facility provided to mankind.