I had booked KMVN hotels in Nainital, Kausani,Choukori, Munsyari and Binsar on 20th February 2020 for the month of October 2020 and paid 25,000/- online by netbanking from my bank account.My account was debited instantly and I received booking confirmation.But due to Covid-19 pandemic I was forced to cancel my bookings on 5 th August 2020.10% of the booking amount was deducted and booking cancellation vouchers were sent to my email.But till date i.e 23rd September 2020 I have received no money in my bank account.I had called the chief reservation officer Mrs.Rama Bisht twice and have sent two emails to the authority but in vain.They just dont refund money.So, my advice to travellers is that think before booking the KMVN hotels as you have to pay the full amount during booking and will not get any refund on cancellation.
I have booked mukteswar hotel on 18th july2019.My account was debited but the booking was not done.The amountn has not yet refunded.Later my husband booked for the same on 19th august.He also faced the same problem.The helpline authority said that it has some issue with the website.I want to know for how long this drama will continue?Worst service ever.Total 8800/- has been deducted.Is this a matter of joke?
KMVN is the Uttarakhand tourism information centre. Provides the tourism ( routes & accomodation) guide for the tourists. In Kolkata the office is at paddmapukur ,Bbhowanipur area in south Kolkata. The details are available in goggle search.
Felt like the staffs there were waiting for me to help their best
Place is very difficult to locate. However, friendly staff, offers good advice regarding your travel planning.
Difficult to locate the office. And Goole maps made the experience worse. Shown at a wrong location.
Any query regarding Kumaon and Garhwal tour, the officers are ready to solve and give ideas. But in my case there was a link problem, otherwise everything is perfect.
The employees were extremely helpful!
Best place to get information about Uttarakhand tours.
I have mailed several times to get info, but no reply . Also not picked the call
Useful information on Kumaon tour available here.
Hotel its not very beautiful..its ok not mind blowing.
Very bad supporting officer.
Very good & gives proper destination
Very good behavior & accommodative
Very happy with the service.
Nice to tourists !
Wonder full experience
Very cooperative staffs
Wonderful service ..
Staffs are very cooperative
Charge too high rates for travel
Helpful staff...
Very helpful
Ok
Nice
Nice
Nice
Good
Nice
Good