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Aquad Yamaha - Mobility
27/1, Green View, Barrackpore Trunk Rd, Kamarhati, Kolkata, West Bengal 700058, India
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Aquad Yamaha - Mobility
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An
Review №1

Parts prices - All on MRP.You can get parts for cheaper elsewhere.Got my Yamaha FZS V3, Dark Knight 2020 edition, serviced from here.Pros : 1. Cleaning Quality2. Appointment speed3. Staff availability4. Staff Behaviour !!Cons : 1. Very big one : THEY Fail in Delivery time !!!! Got my bike back later than promised time - 30 minutes late.2. Failed to Inspect several problems in my bike ( Ignition fail, Bent Clutch level fix)They suggested their best possible solution but my problem wasnt resolved !3. They Charged somewhat rather High !!! Wasnt satisfied with the end results.* My bike means - My brothers bike. You can see in photos.

Hr
Review №2

Got my 3rd free service from this service centre. all the issues i had with my bike was not resolved. I repeat None Of the Problems were solved!! Actually the problems showed up right after they completed servicing and I started my bike for the 1st time then and there. I asked them right away - They were numb and said nothing - Could do nothing.Now about the main Problem i was facing - Ignition Fail. The bike was not getting failed ignition starts right after they completed seevicjng.This was and Will be the worst service centre of Yamaha. they dont even deserve the tag of YAMAHA. I went there despite Many of my friends warning.Oh, The Engine warning light - lighted up that evening and has been since 28/4/21.wow!if you read so far - Thank you

Ab
Review №3

Very poor service as they have no product available except lube or usually require most of the cases. other that no product available. you have to order it prior to 15 days. Im waiting for almost 30 days my vehicle not get repaired on time.They offered worst service I ever experience in motor industry. This also ruin face value of Yamaha.

St
Review №4

Ok..Good and Nice 🙂 place for Yamaha bikes and Scooty

Ja
Review №5

Very bad approach. First of all I want to make all the viewers clear that dont buy from that showroom as the service from that service centre is very pathetic. Whenever I ask for anything there is nothing available in service centre. Whereas if I am asking for the same product from Matali Enterprise which is in Barrackpore they told me parts are available and it wont take much time. So kindly request to all please dont buy from there.

Ar
Review №6

There behaviour is good. And they service so many bike per day. So, if you think u want your bike in one day then You should ask them. I dont think they gave you day to day service. There are so many of bikes come every day for servicing. But, if you dont have hurry. Then, you can go

Bi
Review №7

Good yamaha showroom among kolkata & north kolkata . There servicing section also better

Su
Review №8

All variants are not available in all time, so customers have to wait for their choices. Staff behaviour is good but they need to explain more about their products. I feel that more sales staff is required to attend more customers properly. Its more than 45 days over but still I am not getting my new vehicles number plate. I feel that overall process is slow of this showroom. I have got my first service and the service experience is good as of now.

Dr
Review №9

They have the attitude of being corporate and professional. You have to book appointment. They will confirm and afterward they will not deliver ur bike on time despite being told the same day delivery.They do lots of paper work but at the end u have to supervise whether servicing is upto mark though they have supervisor and they probably donts have time to supervise after the work has been done.The behaviour of the staffs : goodQuality of service : difficult to judge as u r not the mechanic, only u can check lights are blinking of not , brakes are functioning or not etc by your superficial knowledgeHope they will improve their service and will do what they have committed

So
Review №10

Always try to force sell of extra service..if parts are good they will force u to change it..

Ra
Review №11

If there was negative review options I will surely do that .#yahama really pathetic ,worst serviceDrop time -08/07/2021Delivery time 12 pm. 09/07/2021After sitting 2 hours they informed that they cant deliver . The guy ( I dont know his name he have little muscular body ) behaviour is too bad . His behaviour is like that I am slum .I strongly recommend to avoid purchase and servicing from Aquad yahama

zo
Review №12

Mr Souvik who manages the parts and spare was very helpful. Hatsoff to ur dedication and service.-Moto Zoh

Ak
Review №13

Yamaha service at its worst.... Worst ever seen from yamaha.

So
Review №14

Here, they forced you to insurance from their own selected company. You do not have any choice. They also take broker charges from you. Be careful before purchase.

Ab
Review №15

Buying experience is horrible, have not got RC even after 10 months.Service facility not upto the mark.The telecaller girls are not also groomed and trained properly.Very disappointed overall...

Ra
Review №16

One of the uesless service center as per Committment he also charge extra as per service person he said only 3600 bill genterat but actually he charge me 4514

ab
Review №17

Had a bad experience during service.Instead of solving the problem, they just removed the problem from fi system.Also its been 5 months they were unable to solve the problem.Whenever i say about problem got reply that dont think about it, igone it they the prblm wont be there ..

So
Review №18

Awesome behaviour of staffs ....they very polite and helpful specially Tapas, Rahul and Souvik. After this type of service I must say.....YES YAMAHA

ta
Review №19

After purchasing bike facing very rude behavior from sales person , after purchasing bike 1 yr gone but cant get Blue Book , service team not good ,

Ni
Review №20

Best price 👌 👍

pr
Review №21

Very bad and rude. serviceVery bad experience .andSalesperson are unculturedDont purchase bike from hear

In
Review №22

Ever since 2013, Aquad Yamaha in Kolkata has been treating its customers to excellent services. It has been affiliated to this esteemed brand for a considerable amount of time and has managed to make its name in the market in a short span of time. The dealership has always focused on the customers satisfaction as well as made constant efforts to better the kind of services they have to offer. The brand owns an immense amount of recognition across the country. Their motor vehicles are known to be high performance ones and durable too. This Japanese product has been the favourites of multiple bike lovers and automobile enthusiasts. They have been constantly excelling in this field and setting a benchmark for all their competitors. Their race bikes are amongst their most popular bikes. They are used for countless races across the world. The dealership has imbibed the beliefs and ideologies of the brand, thus making sure that they function smoothly and offer the highest quality service to their customers. The showroom stands in the heart of Kamarhati, a fairly highlighted residential cum commercial area. Being opposite Prabartak Jute Mill makes it easier for one to find the place too.

So
Review №23

Worst customer service I had ever seen. Staffs even manager does misbehaved with customers. They are fighting with their customers like a GUNDA . I will complain to the yamaha official website.

Ta
Review №24

Worst service and worst quality of bike and scooty I have ever seen.

Sa
Review №25

Awesome service... Helpful workers...❤️💙

Bl
Review №26

Nice customer service and hospitality.. Great service and support provided by mr. Tapas.

Su
Review №27

Good behaviorOn time deliveryGood quality servicing.

Sa
Review №28

Dicey place. need to be careful

Am
Review №29

Worst Possible Yamaha ServiceYamaha lovers please go else where with your beloved 2vwheeler...This place is ruined by the rudest people in charge of it.Always they will tell you extra service which are absolutely not required..and always there is shortage of proper Parts which is an essential part of any good service centreThe customer lounge is a ridiculous joke....the staircase to 1st floor is another joke here.Only good thing is the position of this place.

Me
Review №30

Staff behaviour needs to be improved. They are so reluctant to customers enquiry.

Sh
Review №31

Quality job done on my bike Yamaha fz25,feels like a new one

Sa
Review №32

Worst service. Every time after service with in a week I have faced issues. FI machine is fault from long time and have no proper technician to direct and sort out main problemLong time I have been facing issue with my fz 25. Engine stop at 2nd gear. Mutiple time visited but problem remains same. And with in a week after service, self motor stop working. I have changed two time the same. I never expected this.type of build quality and service from a reputed company.

Uj
Review №33

Cleaning is very bad here, they dont take up your complaints seriously unless you point it out to them while servicing. Its like they just bother about number of vehicles taken and out to increase their graph, not on quality of service.

An
Review №34

Be careful if u go to purchase any vehicle from AquadYamaha!!!! #worst_service_centerWorst service experience from last 2.5 years.. #1st of all behaviour of the staffs are very rude and arrogant. #2nd most common parts are not available in service center #3rd if u want to claim insurance fr damages u hav to leave Ur bike at showroom fr more then 15-20 days..this is really harassment of coustomer. And always try to sell their parts even without need. So guys dont purchase any vehicle from #AquadYamaha.

ph
Review №35

Buyed my v3 from there very good behaviour

Ab
Review №36

Very disappointed service provider, price high, in last service of my SS125 not found my bike real battery.....only for poor service I sold my bike Ss125.......

Sa
Review №37

Today Ive serviced my bike ( overall output good) well behaved staff ( Aquad Yamahas strength).Earlier Ive serviced from different Yamaha dealer and sub dealer also,The standardization of Aquad Yamaha (Facility/Cleanliness/ SOP)is not as per dealer ,it is fit for sub dealer..... please improve your service standard........

Ab
Review №38

Best in Sales and Service.

Ma
Review №39

Service is good..well behaviour..But got papers and number plate nearly after 1and half month...otherwise everything is fine.Satisfied.

Su
Review №40

Totally business.bike service time taken long , when u give your bike for mobil change and washing service they give 5-6 hours. thats mean no body can wait 5-6 hours,so they are not doing well with your bike. some people says thay are also not change mobil but change taken . dont go here, go barrackpur matali yamaha best

Su
Review №41

Cooperative in nature and staff are customer friendly.

SU
Review №42

Rediculous and very poor quality of online system for booking service for bike....the fone was ringing for more than 10 mints but no one was there to pick up the fone same how after trying 5 time once a staff received the fone and after taking the details of the customer said that we will call you shortly...........but it has been 4 hours over no call, from them for the booking of service. Very baad and 3 rd class system

Ak
Review №43

The service at reception is very bad dont know how to speak and behave with customer

So
Review №44

Worst experience ever the employees are too bad first they told me to book the and said there will be no charges if you cancel. When I check the bike price in the market and its far low from them then they told me you r not able get back your money.

Pr
Review №45

Very Good Collection of scooters. However the behaviour of the staffs could have been a little better

Pr
Review №46

Excellent showroom. Good behaviour of sales stuff.

sa
Review №47

Good and prompt service. The stuffs are very courtesious! 👍

an
Review №48

There is understaffing and people need to stand in line for long to give their bike for serviceing and the situation is the same while taking back the bike. Did an extended servicing package and it turned out to be such a bad decision. Overconfident mechanics. My bike first started having problem with its battery around 8-9 months back. A local mechanic had advised me that the charger was faulty and the battery was fine. But I listened to the people from the service center and changed the battery. Within 3-4 months the battery again discharged. So on the next servicing I specifically informed them to check the charger but still they couldnt find any fault or rather they didnt check. Again after 2 months the battery discharged and then finnally they discovered that the problem was with the charger. So paying for a service package actually cost me more money and a lot more hassel than a local mechanic would do. And they constantly pester about changing this oil or cleaning that part and upor saying no they behave as if I am at fault for not agreeing with them.

Ar
Review №49

Most third class service provide,Today, Its been a month and a half since I bought a Scotty, but I havent been able to get a number plate yet.They do not deserve any rating.I had to give a star to activate his post

Ap
Review №50

Quality of servicing is very poor.they didnt wash the bike properly..and if you go for free servicing they will tell you for changing the parts.. unnecessary they tell you for this.and for common people its not possible to know about all the parts.and there condition they take benefit of this..

De
Review №51

Reliable showroom & service centre of YAMAHA!! But do check your vehicle while servicing as they might forget something that you need!!

Ab
Review №52

Latest yamaha bikes are available here. The staff is nice.

Ka
Review №53

I went to the RE SHOWROOM AND NOT YAMAHA. Rahul, sales executive explained me all about Meteor 350 and i will be booking this bike on 30 November 2020. Sanitizer and temp check done before entry.

Sh
Review №54

Good place to buy yamaha bikes... Got lots of verity... Also superbike available... Sales persons are good and helpful enough.... Must visit for value perchase👍

an
Review №55

Dont even deserve single star, they(staffs) neither give the spare parts which they(mechanic) have changed nor they(staff) tell the complete fault of the vehicle hence playing mischief which results in overcosting while doing servicing.Worst ever experience I ever had....they(staffs) dont even inform about the unavailability of spare parts before taking in to service which results in time wasting bcoz of revisiting the service centre again for the sam thing.I think fault is becoz of improper knowledge of staffs about the unavailability of spare parts in the godown.Costing package is also not good as same things are covered in different work with separate pricing ..which result in over pricing of serving cost.

Sh
Review №56

Quite a place to buy yamaha bikes...

Su
Review №57

Best in class showroom for yamaha. Service centre is also too good and fully equiped.

Al
Review №58

Dear Sir/Mam ,I have booked a bike from Yamaha showroom ,Showroom - AQUAD YAMAHAAddress - 27/1 , B.T road , Kamarhati ,Kolkata – 700058 , West BengalDate of Booking – 30/08/2020Vehicle – FZ-16 V3They told they will deliver the bike within 15 days , after contacting them several times they asked me to wait for 1 week and confirmed they will deliver the bike , now they are making excuses that the truck has not came yet with bikes for delivery , and not answering the calls , so till todays date I haven’t received the bike yet .Please do something on this issue , As soon as possible .Thanks and regardsAkash barua

DD
Review №59

Fully satisfied and pleasant service from parts department. I would feel pleasure in recommending others to Aquad.Thanx YAMAHA.

MR
Review №60

Excellent performance of Aquad Yamaha service. All stuffs behaviour very helpful.l am satisfied.

Ra
Review №61

My friend booked a bike on his birthday on 30aug they confirmed us that he will get thr delivery with in 15 days till yesterday they harrasing us day by day we called them several time to know the update & they are like wait for 1 week and then they confirmed several weeks that they will deliver the bike , now they are making excuses that the truck has not came yet with bikes for delivery , and not answering the calls , so till yesterday date we haven’t received the bike & atlast we got irritated from this kind of mess & we ask for the booking money refundVery bad behaviour from the sales girl Anesha & the showroom to so if you guys are planing to buy a new vehicle dont buy your vehicle from this showroom very very bad behaviour from the sales to the customer

Ar
Review №62

Very good place and you will find some custom parts at this service center.

su
Review №63

Not a good behavior with customers.

Pa
Review №64

Good shop with good stuffs

Pl
Review №65

Most 3rd class showroom.... First they destroyed my bike and give me a huge huge amount of bill... Then there stuff behavior is worst..... Dnt purchase bike or Scotty from here.....

Ja
Review №66

Servicing and other facilities are good but delivery is late

At
Review №67

A big showroom with fewer models available as display and also for demo rides...Else good service, and also has a test track to ride on...

Mo
Review №68

Spare parts are almost all available, very responsive unlike the kestopur yamaha...

Aa
Review №69

Nice show room & Behaviour....

uj
Review №70

Quality service done here, but less manpower working at present, there for we get late response. Overall ok

Ji
Review №71

The best place to get the Yamaha bike or scooty service.

Sh
Review №72

Good showroom but full of scooters. Bike collection/ display is very less.. There are very few bike options for you. Even bs6 bikes will be available in April. The showroom need more maintenance..

As
Review №73

Faltu srvice by the officials. They take lot of time for a simple task an behave as a IPS officer

Su
Review №74

Had expensive service parts mostly out of stock lets see the quality of service in next few days

Th
Review №75

The worst showroom I have ever seen. I bought a bike paying the entire cash online, but they not even cooperated with me for getting the vehicle number. Its been more than a month now. Whenever I call the sales person named Talash, he connect me to his backend team who comes up with new issues everytime. If you go for a bike or scooty, then there are many other showroom. Please dont go for Aquad Yamaha.

Bi
Review №76

Dealer in Yamaha bikes scooty including authorised service centre

Pr
Review №77

Well located on B. T. ROAD I brought a two wheeler from this place.

av
Review №78

Staffs communication is very unprofessional and unfriendly. Not guided proper way to customers.

Us
Review №79

Excellent customer service. Service center employees are very professional. Showroom employees are bit arrogant.

De
Review №80

Late delivery and old engine oil not return......

Pr
Review №81

Most of the lazy young staff but they also busy talk to each other. Wast the customers time.

Ro
Review №82

Service is very slow...

So
Review №83

Nice place

Ku
Review №84

Best Showroom to Buy Yamaha Bikes.. Also Best in class Service Station...

Ar
Review №85

I am an existing customer of aquad. The behaviour of the staffs are pretty professional. Warm welcoming nature and their commitment attracted me. Huge collection of scooties and motorcycles particularly belonging to yamaha brand are available here. They have seasonal offers for buyers. Blue streak Bengal club is associated with this particular showroom. Service coat is bit high.

So
Review №86

Excellent Sells and Services for Yamaha vehicles, all employees are courteous and understanding. One of the best Yamaha Mobility in north Kolkata area. My best wishes

Al
Review №87

Very poor behaviour by staffs

Am
Review №88

Worst experience after purchasing two wheeler from Aquad Yamaha:1.They have taken money for incorporating bank hypothecation clause in RC but they did not do it.2. I had to literally beg to them to get Registration done.3. After 1st service when I went to receive the bike which they never deliver on time, although they boast of on time delivery,I was shocked to see they had broken my side view mirror. They did not acknowledge at first and when I argued they tried to fit an old one which was may be discarded. After lots of altercation they replaced it. Servicing quality was very very poor.4 Second service also they did not deliver on time and they charged me because token was misplaced. Service quality was worse.5 Third service was shocking. It was paid service. Not only did they deliver it a day later they opened up everything and destroyed my bike. They charged 300 +gst as labour charges for services which were included in paid service. After two days my bike had all sorts of problem.The service of Aquad Yamaha is horrible. They only thrust more and more labour charges and they are unparallelely unprofessional.I strongly discourage any association with Aquad Yamaha

Mi
Review №89

Big showroom in yamaha ,very nice , clean and talk

ku
Review №90

Nice service

Ar
Review №91

Most 3rd class service is done with my r15 v3 1st service. First off all there is no matter of time maintaining. Worst quality service I got 2nd time. They didnt wash my bike properly. After they handover my bike I found several places dust mud also. If is there have any option to attach photo then it would be better.

In
Review №92

Good and helpful

Sa
Review №93

Good

Ar
Review №94

From Last week unfortunately I had faced some issues with My new Yamaha - RAY ZR BS6 Scooty.I was Very Upset and Worried about that,But I really thankful to Mr.Surajit (Service-Manager) & also Mr.Rahul (Sales-Manager) for their decent services.They fully cooperate with me and completely Solve the issues of my scooty.So,I really appreciated both of them with bottom of my heart for their helping attitude and also for Sincere Service.A Organization quality always depends of their employees So,I personally feel that obviously AQUAD YAMAHA deserve five star rating.

Ru
Review №95

Good service

Ko
Review №96

Good yamaha dealer on B. T. Road near 11 no. Bus stand.

Ar
Review №97

Well behaved staffs, friendly, knowledgeable. Have stocks and all. Spacious. You can sit and watch your bike being tuned for the first delivery.

av
Review №98

I have been there for the servicing of my bike... Place is nice... Servicing of my is done promptly and good... The customer waiting area (lounge) is also cozy... Overall a good place to bye and service Yamaha bikes...

Di
Review №99

Huge stock.. And no complain to my site..

Sr
Review №100

Good place for yamaha bikes. The behavior of staffs are good.

Information
100 Photos
100 Comments
3.2 Rating
  • Address:27/1, Green View, Barrackpore Trunk Rd, Kamarhati, Kolkata, West Bengal 700058, India
  • Phone:+91 33 6640 6640
Categories
  • Motorcycle dealer
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
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