A super rip off over priced, super expensive spa with an arrogant front desk Manager by name of Rakhi who is ready to fleece you at the drop of hat. Rates are demanded judging what they can rip you off. They have no standard rates and Manager behaves like a sarkari babu at desk. I went after discussing rates and refused to take massage when she quoted super high rates. Her arrogance is a big dampened. It was waste of time and spoilt mood a second time too. Avoid these crooks like plague. Not worth your hard earned money. They are cheats in business.
Hello,I think your spa really needs to improve..First of all you are super expensive, for a dry massage you charge 2500 rupees and for anoil massage 2600!!! Secondly the lady at the reception are really unprofessional- I asked if I could pay by card and they said please pay by cash what’s the problem- if u don’t have cash please we can take you to an ATM to withdraw?? I mean why in the world will u not have a card machine. OK then when I asked the masseuse if she could use some cream to massage rather than dry she said let me check and then went out and said that using cream will cost 3300!!! I mean what is this?? Lastly massage was horrible as the masseuse was so soft and lifeless sniffing all the time .Common guys please improve your service. And also all the while there was chattering sound of the other masseuse chatting in local language- how annoying
Very good ambiance and well behaved staff. Full homely atmosphere
It was good
Ive been looking for a nice spa in India in the last few cities Ive been to but most have fallen short. I saw all the great reviews here and decided to give it a shot. Completely lived up to expectations . Great manager and an amazing facility.
I went to the southern avenue branch reading rave reviews from Google. But it appears these reviews are from other branch and not southern avenue. The manager there did not fit the description as per google reviews. The service was okay could have been more professional. Those who dont know about the techniques will find it good but if you know about massage techniques then you will be disappointed.
Rakhi was excellent in her customer service. Her professional attitude convinced me to get s membership within a few minutes of speaking with her. The Thai massage was excellent! I stonily recommend this spa!
Lovely place. And very positive manager. She is wonderful person!!! Will come again and again...God bless you Rakhi..
The therapists are a bit hit and miss ... Miya whom I had tried is arguably one of the best in India ... but the difference maker is Rakhi and her professional yet friendly attitude.Recommended
Rakhi is wonderfully helpful manager. She suggested perfect therapy for me...wish I lived closer, but I am from the US.
Excellent therapy.beautiful & most graceful Rakhi.Big Asset for the branch.
Very nice place..good people...right place to go for a spa and enjoy the day and place..
Best spa in kolkata. Whenever m in kol i visit here only.
I didnt met with Rakhi maamAs she was absentOtherwise all r up to mark
Very musica place l and Rakhi is to sweet as a person...god bless ...keep going
Nice cosy place with good relaxing massage. Experienced hand.
A pleasant Manager can make all the difference.Experienced therapist in a clean environment.
Awsome place to relax n value for money
Great spa treatment and a very nice service by the staff
Ok try to upsell.
The Manager is too good and customer Friendly
Nice place with high professional attitude.
Is fish pedicure available? If yes, whats the rate for the same?
Nice ambience good place
Brilliant Spa.Best Therapy.
Its amazin
Too good
Keep up the good work!!!
WHAT IS COST FOR THE SERVICE?
Excellent service.
Nice place...
Nice service
Nice spa
Nice experience
Wonderful experience
This is called an authentic spa.
Just outstanding!!
Not been there
Sophisticated
Very good
Very clean spa.
A must try.
Good