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NPG Hotel and Restaurant
43/4, New Town Road, Chinarpark, Kolkata, West Bengal 700157, India
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NPG Hotel and Restaurant
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pr
Review №1

Just an okay Hotel. Cleanliness and hygiene is a issue here. Food is decent.

sa
Review №2

The service road gets water clogged very easily, which doesnt get cleared off in hours. Our ceremony was ruined due to water clogging. Secondly, the staff also is useless, they did not tell us about an alternative road ,until one of our guests found out by himself.Food was below average. The corridors are dark and gloomy, ( scary too). Staff is very very very slow. It takes an hour to serve tea, after ordering!!! Not recommended.

Ka
Review №3

Osm place for chilli

Yo
Review №4

Hotel is good, just adjacent to Victoria hotel. Complementary Breakfast is awesome.Late night you can also enjoy food and drinks.This hotel also has spa and massage services.It is very comfortable for business travelers to stay here as airport is near

Am
Review №5

Fantastic Bar, Lovely natural ambience. Service is excellent. Lovely starters and food. Choice of Hard liquor is bit limited, needs to improve. Real Bar with no loud music or dancing.

ak
Review №6

Nice hotel.. Rooms are small. Gd service

Ri
Review №7

Chef is awesome great food at an average price nice ambience and polite staff

Su
Review №8

Good Hotel Fooding is also very good must to recommend. Room is Specious and clean . I always stayed here

pr
Review №9

Real tasty veg food .. liked it .. saying this as a hardcore non veg person ..

Ba
Review №10

Not so good quality of food management but staying in rooms are well furnished

Sn
Review №11

Newly constructed, many amneties and top class ambience make the place attractive to the crowd. One of the best place to halt and dine.

um
Review №12

Just goodIts near Chinar park service road

Ji
Review №13

Good ambiance , food is also delicious !!!

Ta
Review №14

Nice looking hotel. With cozy rooms and banquet hall. Restaurant is available . Good quality food available. Easily locateable from roads . Situated on Biswa bangla sarani. Staff are very informative and friendly. Lift is also available. Beside Victoria hotel. The ambiance of the restaurant is very good with big size road faced glass window.

Br
Review №15

Disgusted with the approach of the hotel staff to the customer. I was shown 5 different rooms and I selected one. The room had no working shower, the staff escorting to the room, the staff at the desk had no masks on. Upon asking for a check out because of the experience, they said we need to pay the amount in full. Just to clarify the situation, we didnt use the room yet. When I offered them 33% payment as I didnt even use the room, they declined. When I went further to use the washroom, the closet was filthy. When paying by card, they said their machine is not working so I need to visit the nearest atm and get the cash from there. I havent seen such a pathetic customer service ever. I would prefer to stay in an oyo rooms better. No hygiene standards, no product quality, no staff courtesy.

Sa
Review №16

Good restaurent and atmospher is so good

Gu
Review №17

I booked NPG hotel for my wedding reception.Frankly speaking I was not so sure about the food and management of this hotel.Just played blind which fortunately turned out to be the best event of my life. My colleagues praised the food and the ambience and hospitality as well.. All credit goes to the event manager Saikat, who helped me out and arranged things so beautifully.

Bi
Review №18

Room is small but service has been outstanding.Room size 6/10Room standard 10/10Facilities 10/10Washroom facilities and cleanliness 9/10Room service 10/10 because of 24 hours availabilityFooding quality, quantity and standard 9/10Food price 10/10. Food is not expensive at all. Dont buy from swiggy. This restaurant has many varieties in terms of food and here swiggy will seriously lose.Menu standard : 8/10. There are many items which we didnt eat till now are available in this restaurant. They give fooding as per 5 star hotel quality standard.Hotel Location : 10/10 because its near Airport, Big Bazaar, ATMs and they itself have a restaurant and Bar.They also provide laundry, wake up call facilityFast lift serviceThey respond v quickly once we need executive.

Ha
Review №19

Loved here to visit again and again because people are nice and taste of food too much good.

Pu
Review №20

After renovation the place looks good, amd has a very comfortable environment.

So
Review №21

The food was absolutely wonderful, from preparation to presentation.

pr
Review №22

Nice food

IN
Review №23

The hotel staffs r not that experienced. Need to improve their hospitality. Room amenities r very good. Toilet is quite clean and good. They need to improve their reception desk persons behaviour. Check in and check out is very smooth.

Ja
Review №24

The rooms are clean however there is no segregation of smoking & non smoking rooms. It would be unpleasant for someone who prefer non smoking rooms. The staff are very polite. The location is good as it is very close to Airport & also to access other destinations

Aj
Review №25

Good but service needs to be improved. They claim to start breakfast by 7:30 in the morning but till 7:40 when I entered in the restaurant they were preparing things and I had to manage it. Everything else was good though.

Am
Review №26

Hotel placed near to Airport around 30 mins away.Room size small not enough space.Ambience just ok and staff is polite.Food not so good.Washroom accessories like soap, shampoo and other items not upto mark.One good thing I found good is reception.Good place if you want to stay 1 day or max 2 days.Near to big bazar for shopping, hardly 5 mins walk.Price not so decentRecommended only if you have not found better option.

Su
Review №27

Awesome moment

Sa
Review №28

This is an excellent hotel and the staff behaviour is very good. Recently I had a event in the hotel and they provided excellent services. The food was also very good. Thanks NPG for making the event so wonderful.

Ma
Review №29

Check in procedure is very slow. Though we had early check in request due to same day check out still we had to wait for long time for check in. Room was very small (no. 306) and not was upto the mark. Bed was not so clean. AC and refrigerator was good. Good one used comb which was packed in room and no new comb they have provided. Only one big towel provided in room but not so clean. Flash in bathroom was not working properly. After informing the house keeping staff they sent one mechanic and he fixed it. Its a very new hotel but still its looking like old due to not maintained properly. Parking facility is very poor. Only 4 car can be parked after that we had to keep car beside the road. Overall its not in the satisfied level.

Aa
Review №30

One of the nicest, most accommodating staff. Very helpful. Id recommend you all to stay here if youre visiting Kolkata for the first time and are planning to stay near the Airport like I did. The rooms are not too big, Id say its sort of cozy. Bathrooms are clean, and there is a Bengali restaurant nearby that serves excellent Bengali dishes. Had a wonderful experience at this hotel.

Sa
Review №31

Good Experience

ma
Review №32

Good experience

Ju
Review №33

Very good property nearby Airport. Walkable distance to City Center Mall 2. Fastest road infront of hotel which is connecting Kolkatas IT hub Saltlake sector 5.Nearby Airport, 24 hours checkin facility with 24 hours room service. Spa also inside the hotel for relaxing.

Ad
Review №34

It is not a place for having lunch or dinner. Is only good if you want to use this for having hard drinks. Preparations of eating items not good. Veg items are not good at all. Prices on the higher side.Staff here is very customer friendly.

Sa
Review №35

The location is very good. Rooms are good, Food quality avarage. The lobby area is very tiny.

Pa
Review №36

I called the hotel and they prepared my my room.Polite people at the front office and restaurant was a delight.The bell boy knew what he was doing and the briefed us about the room and the amenities it contained which was again great.Overall a wonderful experience. Id recommend people to stay here if they need a place near the airport.

RA
Review №37

We are a family of 4 and the stay was good. its near to airport and so if you have connecting flight next day, this is near to airport.food was tasty and 200rs extra charged .. early check-in charge of 1400 as GST and so not sure if this is right. Rest all no issues

Vi
Review №38

Very near to Airport...a decent business class hotel. clean and well maintained rooms.. Overall a nice stay..

Ma
Review №39

Hotel is in good Location, nearby Airport. Room was small but clean with good amenities. Food was so expensive with average quality. Staff was not so professional. Nearby within walking distance good restaurants and sweets shops are available. Overall Good Hotel for short stay

Sk
Review №40

They provide a great service. No complaints against them

Ab
Review №41

Its a beautiful hotel ....rooms r very well maintained especially the bathroom.. hygiene is of top class.. some construction is going on 3rd floor.. and it caused some disturbance ..but still its worth ..paid only Rs 2130 ..staff is very cooperative..would visit again if get a chance..

Ga
Review №42

Very Good location near to Kolkata Airport. Neat and clean rooms. Food quality and prepration is very good.

ch
Review №43

Decent hotel. Pretty new and an upcoming one. Has little space constraint, since the rooms are comparatively small in size. Proximity to the airport is a major plus

Av
Review №44

Good place..nice decoration..

Ab
Review №45

The ambience and hospitality is really good but the food quality was not as good as promised at the time of booking.

Bi
Review №46

Good hotel with decent room and decent banquet hall. The food is good however service could e better and customers expect more smiling faces

Sh
Review №47

Good hospitality. Good cost rooms. Formal look. Complimentary breakfast. But service is bad sometimes. But worth staying.

Go
Review №48

The hotel is good and the stay was also pleasant,I have stayed here twice during my official tours, but their complementary breakfast is bad and the restaurant service is worst. but you will get hygenic goid small rooms for stay.

Am
Review №49

The hotel is very good. Staff are very polite and helpful. Fooding of the hotel is best. The experience was very good.

SA
Review №50

Just outside look good not as i expecting like that environment or foods.... totally useless

ak
Review №51

Good food and service.

Go
Review №52

A nice place to stay in a good locality with normal sized rooms. restrooms were clean and no complaints. breakfast was good.

su
Review №53

Very recently, I organized a birthday party for my son in this hotel. I am penning down my thoughts about this establishment here. First of all the location is very good. Just adjacent to the service road near the Chinar Park crossing. So your guests who are commuting by public transport are not inconvenienced as Chinar Park is very well connected to rest of the city. Secondly the Hotel has good parking facility which can easily accommodate 10-12 cars. The air-conditioned Banquet hall is in the 1st floor of the hotel which has a separate entrance other than the Hotels main entry gate. The Banquet Manager Mr Chiranjib Banerjee, is a thorough professional yet warm person who has been very helpful in our process of selecting a menu, decorator and other details for the party. On the day of the event, we found the entire event starting from the food, presentation and hospitality of the staff to be top notch. Multiple times I have been complimented for selecting an excellent location and for the food preparation from my guests. As a host what else does one expect? At the end of the party, the billing process was also very quick, professional and without any ugly hidden cost surprises. The banquet hall in length runs parallel to the outside Main Arterial Road and is glass covered offering an excellent view from either side. While driving to the venue one can clearly see the well lit and decorated hall and can feel the sense of festivity inside. The food especially starters and the desserts were excellent. My guests were mainly Non-vegetarians. However even hardcore vegetarians guests complimented on the veg dishes, which is a bit rare. The cost of the food and the hall is considered per plate and is one of the more reasonable that I could find in this upcoming area of North Kolkata during my scouting and planning part. All in all I recommend to each and everybody this fantastic place for any party/get together and to create wonderful memories. - A thoroughly satisfied customer.

En
Review №54

Overall service is good. But I feel need to more attention on clearness and faster room services.

Si
Review №55

The rooms are spacious and very well designed,located in chinarpark, opposite arsanal and aminia.

P
Review №56

Ordered tangri kebab full plate from food panda. Instead of giving 4 pieces, they gave 3. On calling back, their staff explained us that half plate contains 1.5 PCs and full plate contains 3. Please explain me how can a tangri kebab be delivered half piece?

Ni
Review №57

Money making hotel. The hotel charged me double the price for early check in. Inspite of showing the amount they refused to let me early check. I called the hotel the night before and checked- they accepted the availability but in the morning refused. I was with family including two kids, so I had to pay almost the same amount of a day, just for 3.5 hrs and checked in early. The manger at the reception was rude. Not very good experience overall. Try to avoid early checkin if you are booking from thrid party. The hotel do not entertain these and takes advantage of charging extra.

Ni
Review №58

Very nice location, neat and clean room, room are equipt with more equipments which are not avaible in many hotels in same price range, excellient food , wellmannered staff and manager.

Sa
Review №59

Good rooms, spacious. Have steel lockers for valuables. Breakfast is good enough. But house keeping staff a bit slack. I always stay here when in Kolkata

An
Review №60

Rooms were nice but there is no locking of rooms from inside, so anybody can enter anytime if he has masterkey.

Md
Review №61

Nice hotel. Behaviour of Manager is appreciated. Nice place to stay. All facilities are available. Freindly for All.

GA
Review №62

10min run from Dum dum airport , food quality is very good and room are neat and clean...value for money.

Sa
Review №63

Good rooms. cozy beds. clean bathroom. has a small fridge in the room.drinking water costs rs. 48. in the room.

KA
Review №64

Very Good hotel with beautiful room little small though, provide all anemities, clean bathroom, awesome food, would strongly recommend Location was Great.. Just few km from Airport, Good value for money

Pr
Review №65

A new hotel in the flourishing Rajarhat district. Well kept and the rooms are cosy. Staff is courteous but the service is a bit slow. Overall a good choice for overnight travelers. It is near to the airport. Just a 8-10 mins drive.Reservations are recommended. They have a restaurant on the ground floor for visiting patrons as well. Room sizes are good. Especially the suites they have are very spacious and best for a family of 3 or maybe 4.

Al
Review №66

Nice hotel, Very close to Airport , Rooms are clean, all the facilities over there like Gym Spa Saloon Restaurant Bar etc. Overal it was a fantastic hotel..

Ar
Review №67

Nice comfortable hotel close to airport very good location would love to stay with them again and again whenever I come to Kolkata .

Sa
Review №68

Hotel location is very good, very clean. Dont take rooms on side of road.Breakfast variety is also good.

RO
Review №69

Good

Ma
Review №70

Good

Af
Review №71

Nice hotel, good service and hospitality.Price is high.

Pr
Review №72

Food quality is good

su
Review №73

Not clean enough. Food quality needs lot of improvement for making it tasty.

Vi
Review №74

Good clean business class hotel at a affordable cost ..very new to Airport..and So can be used for a overnight stay for travellers..

Aa
Review №75

Awesome hotel for airport visit

Su
Review №76

Environment was too good and the food quality, quantity was ❤❤❤❤....try to go at evening time with family...the overall behavior of the staffs were very good and they seems to be very trained...

Sa
Review №77

Food quality is better compared to what you get in the surrounding area of Chinarpark and Airport. Best place for a couple outing. Couples also can stay here. Prices are heavy !

Ma
Review №78

Friendly staffNice ambience.Comfortable environment.Food quality 👌🏻

Ni
Review №79

Bought a deal from little app and absolutely loved it. The quantity and quality both were superb. Ambience was good too.

Ar
Review №80

It was a great experience, very convenient location. hotel food was very tasty & rooms were clean & comfortable and hotel staff was very friendly

so
Review №81

Nice food😊

ka
Review №82

It was really poor and Darjeeling people are not standing on their words.

De
Review №83

Beautiful hotel. Location is also very good.

Go
Review №84

Good hotel for Family .

Ad
Review №85

Very poor service,the doors are not opening with card even the ac was not working properly

an
Review №86

Over priced. OK okay ambience. 3 for service only

Pr
Review №87

The food is very good. The ambience is nice.

Mo
Review №88

Ok with everything. need to improve food quality. High price.

Ru
Review №89

Great place to stay for official work. Near to airport. Clean room, great food.

Am
Review №90

Location, food, room service and staff behaviour was good. Only thing is bed, bedsheet, pillow covers are old/not clean. Needs improvement

PU
Review №91

Very helpful staffs.. And the food is very tasty.. Specifically chicken tikka butter masala and and kababs

an
Review №92

The rooms are neat and clean. Try booking online as theres a big price difference.

Sh
Review №93

Food is seriously bad out here. I had ordered for a Hyderabadi biryani, and it was a dum biryani topped with a spicy coriander sauce. Total waste.

BI
Review №94

Everything was fine but the staff including the housekeeping as well as food department keep on asking for TIPS from room to room.That was really awkward.

Pa
Review №95

Open view from the restaurant, is really amazing!!!

Pa
Review №96

Neat and clean , good rooms with all basic ameneties , Decent property , great location near airport ,

Aj
Review №97

Nice location best hotel for business travellers nice rooms neat and cleanvalue for money location and hotel ambience

SU
Review №98

I m impressed.... worth staying there

Ri
Review №99

Nice..

Ko
Review №100

Very poorly maintained, run down hotel.

Information
100 Photos
100 Comments
2.9 Rating
  • Address:43/4, New Town Road, Chinarpark, Kolkata, West Bengal 700157, India
  • Phone:+91 98367 84000
Categories
  • North Indian restaurant
  • Hotel
Service options
  • Delivery:Yes
  • Takeout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • All you can eat:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Groups:Yes
Payments
  • NFC mobile payments:Yes
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