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The Calcutta Medical Research Institute
7, 2, Diamond Harbour Rd, New Alipore, Kolkata, West Bengal 700027, India
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An
Review №1

Medical related services were very good. Both doctor and nurses were very friendly. But food was not good enough and even test less. Acute smell of garlic & onion are found in all item of vegetables. Infrastructure of latrine & toilet needs to be renovated. Bed no. 414. Released date 21st September 2021.

An
Review №2

Discharge process should be smooth. Patient relative should not be made to move here and there. Food was good. Rest services good

Ra
Review №3

Good Experience with this place. Went for my Mothers renal biopsy. The staff, nurses and doctors all are very good. They guide with adequate information.Thank you. Recommending to everyone.

sw
Review №4

Admission and emergency service is good. But after admission what was most required, they did not serve. The patient needs was dressing due to some blister but 4 days they did not do that. We knock the nurses regularly. But they did not do that. Finally it become septic and have to do OT. After the OT they did all. My experiece is they know only money. Just want to increase the bill.And the surprisingly during discharge they took my phone and gave 5 star without showing me. Which is now chaging to 2 star with my personal experience

So
Review №5

Thank you team CMRI for your relentless support when needed.We are grateful to you.My relative was admitted for covid & had undergone excellent treatment & care.She conveyed her heartfelt thanks to all for your unconditional support.Special mention to team housekeeping for keeping the unit clean & maintained.This is extremely tough to continue work with ppe but you all were fantastic. Myself was admitted too for covid in one of the leading healthcare service providers in the city but services & attention was impeccable here also given us the confidence back on the hygiene & cleanliness for any further medical need.We will strongly recommend this institution to everyone from now on wards. Keep up the good work.

sa
Review №6

CMRI is the one of the worst hospital in Kolkata.My mother was admitted in covid unit under Dr. Rajashri Sengupta.They would keep the patient party waiting for a long time and then would admit the patient.The covid unit is dirty,the toilets are not clean.The patients are given torn clothes and tasteless food.The doctors would unnecessarily extend the stay of the patient and the CMRI mediclaim department would delay to send the papers to be get processed to raise the bill.The sisters and doctors dont respond to the patient party , they never bother to inform about the health of the patient to the patient party.The staff are misbehaved.They would mislead the patient party about the discharge date and harras them.The management only cares about money instead of caring of patients health.A totally money making institute with poorly trained staff.Sisters are untrained interns,lack of trained sisters and doctors.Bills are high but the services offered by the sisters and doctors are too poor.

DI
Review №7

I am extremely satisfied with the entire process.please keep up the good work. Treatment was satisfying. Excellent Doctors.....

Dh
Review №8

I am happy with all services and facilities from here.Dr. B.R. Kundu Thanks for being an excellent doctor and your best guidance. All staffs are cooperative and friendly. Excellent nursing services...Thank you Deblina Di, Krishna Brother, Mukesh Brother and Housekeeping did their best efforts.Thanks again all of you 😊

Su
Review №9

We had different experiences.Ms Paramita Roy was exceptional at her job. She handles everything calmly. She treats everyone with humanity. Humanity at its best.However the worst situation is the entry into the hospital. Water logged, cant enter without putting legs, shoes, pants into the sewage water. Pathetic.

Su
Review №10

Thanks everybody for your lovely gesture & service that you gave me for last few days , made me feel like home . Its been so beautiful to spend time with all of you in such difficult situations . Thanks a lot again for your help and care that you gave me .

Su
Review №11

All services good. Nurses good. Piali and sita were exceptional

Ar
Review №12

The stay was uncomfortable, which should be as it is a hospital. But the service and the place was very nice. The staff of the hospital was very cooperative. Everyone ensured my well being. From medicines to my operation everything was on time. I want to thank all of the staffs who were there Suvra di (warden). Dr. Ayan is a gem of a doctor. Just the mediclaim department needs to be a bit transparent. Apart from that everything was very pleasing.

BI
Review №13

Nice expirience, well staffed hospital. Nurses and clinical staff are pretty kind. Thankyou.

MO
Review №14

Really supportive staff pikaso da n biswajeet da they really help me in the orthopedic ward feel relieved after visiting cmri

Is
Review №15

All the nursing stuff and doctors are too good...all stuff from all departments are also very friendly with very good behavior..Thank you

Go
Review №16

About usCMRI Hospital is a hospital & health care company based out of No 7/2 Diamond Harbour Road, Kolkata, West Bengal, IndiaGood place to learn more things and staff friendly hospital. Great treatment plan and well maintained documents. overall I had a great experience from the hospital and learned many things, practically as well as in life.

Su
Review №17

Variety of foods served at night to be changed so that food value remain above average Rest is ok.

Ra
Review №18

Mamata Nurse is very nice. Well and too good service here.

Ma
Review №19

Shikha and bithika private sister were good. Food should be improved

Mu
Review №20

Susmita Banarjee and 5th nursing, Devika were so cooperative

Yu
Review №21

I had a good experience during my stay here , the staff were supportive and ready to help out patients here

Pu
Review №22

Good service. Shampa and Sabitri are very good in nursing.

Bi
Review №23

Sushma, Biswajit and Ramesh from housekeeping were really good with their service.

Si
Review №24

Ive been admitted for my daughters pneumonia and dr. K. ACHARIYA cured her well. All the staffs were well behaved n very hard working. Nursing staffs were special very groomed n sympathetic to the baby n mother.Only one drawback is the washroom and its not operating fladh system.Hope the wipp take care of it.Thanks-Sima Basu.

ri
Review №25

ParamitaMunmun chatterjee,Ankita trainee from gastro department were very cooperative and helpful throughout.

Su
Review №26

Thank you CMRI for amazing help and support,On 18th September, 2021 morning while cleaning the Fish Bowl I received several deep cuts in my right palm from the broken glass & was bleeding profusely. Luckily I had the mobile number of PRO Sebanti from your hospital. I contacted her & she advised me to come immediately to your hospital emergency ward.As advised I immediately went your emergency ward & to my pleasent surprise your PRO Sebanti Naha was personally present as I am a Senior Citizen. I really received immediate attention from your emergency staff including Ankush, all of whom were very helpful and moreover your PRO was all along present to reassure me.Its a satisfactory experience & I thank your hospital.

SW
Review №27

Happy with services. Sreya from nursing is very good, dedicated in her care towards patients

Ra
Review №28

There was a misprint of date in the Sonography report and USG but overall it was a vry good experience.

Ri
Review №29

Every one was good, Dr Kakali Acharya, Monika , Devika were very cooperative

sh
Review №30

Doctor and nurses are very good here. Well and good service provided.

SO
Review №31

Very good accomodation and well behaved staff. Mr Niladri Pramanik helped us a lot with special care to find the best possible way to get the best treatment. Highly recommended for sincere care and great treatment.My patient was admitted for a surgery and the experience was very good. Cooperation and services of all staff are really very nice.

Ru
Review №32

Very good service provided by this institution. All types of treatment performed by them. Out patient department and in patient department both are work smoothly. The doctors with good reputation are serve their time. Location of this hospital is very good as a result patient party dose not feel any trouble for reach here. There are a lot of open place. Over all it is a good hospital.

Mo
Review №33

Sonali Banerjee was very good withher service.

SA
Review №34

Thank you cmri for your good service ❤️🙏

Du
Review №35

Very good service provided. Sita is too good in nursing.

Do
Review №36

All were good specially sampa, tumpa and sita

Ch
Review №37

Anu, Rita, Sampa and Santi from housekeeping was very good.

So
Review №38

Nursing staff debolina madam and Srija madamare very cooperative. Take care of patients very well.....

Ma
Review №39

Have come to consult dr s s nandi. Happy with service

AN
Review №40

Anu, Suchita and Tumpa are good in nursing.

At
Review №41

My patient was admitted here for 16 days , bed number 712. I should say he was treated and served like home here. The nurses and brothers are so professional and polite that it always feels like home. I Recommend this to everyone who wants a pro treatment.

Su
Review №42

Debolina and Srija madam are very helpfull

Mi
Review №43

Have come to consult Dr dhruba bhattacharya. Am happy with the services

Ka
Review №44

Best doctors with extensive experience and expertise. Very helpful nursing and other support professionals. Really keep checking on the patients, listen to them carefully and address the needs. As a family, we have been visiting this hospital for 35 years and the same trust is still there.

Mo
Review №45

Doctor and nurses behaviour are very good. Provided good treatment.

As
Review №46

My patient ranjana dutta. Good service

Ra
Review №47

Dont goes to Google review..All are paid review by google.. I am requesting u to Google , dont spread fake review.. Please help to patients for actual review..

Su
Review №48

All is fine but, the entering way to the hospital was filled with water ,there should be a nice canal system.

Pr
Review №49

Shilpa and Sushma were very good with their service.

su
Review №50

Everyone here is really so caring. Good services

Sw
Review №51

Patient care is very very good. Highly recommended. However dealings with patient-party is quite rough at times. I live 404 kms away and had sent all the necessary documents they had asked for 12 days prior to the OT. Yet the TPA desk had overlooked some details and it was me who had to rush to the court. Hence 1⭐ less.

Ar
Review №52

Insurance desk should be more prompt,apart from that world class service in 5th floors

Vi
Review №53

Eye coordinator sanjib Paul has coordinated us very well. I have visited here for my mothers eye ailment.

ra
Review №54

The first and foremost expectation a patient can have from a hospital, a good treatment. And undoubtedly the treatment here is really good and you are well taken care of by each and every staff members and managements. Just a visiting doctor should devote more time with the patient.Services they offer have five star rating. The promptness of the staffs and nursing members is saluting. Round the clock, I had never experienced delay even beyond 30 seconds.Foods are also good and hygienic and I can say its ice on the cake. Housekeeping too is well maintained.I shower my best wishes for everyones health and situation may not be there for ones getting admitted. But by God grace situation comes I would suggest you can opt this hospital.All the best for everyones good health once again

D
Review №55

Overall had pleasant experience. Prompt & polite assistance. Had been there for opd consultation for my relatives. Hospital is very clean & well maintained. This has definitely given us the confidence back to step out from home for any medical needs. Keep it up.

Ma
Review №56

Services are quick and easy to understand. Drs. and staffs are very helpful.

Su
Review №57

Dr Shubham Bhattacharya,5th floor nursing

Pl
Review №58

My first experience for a procedure for BPH and kidney stones. Went off well.Treatment good. Just felt that the inter deparment communication skills were somewhat missing. Most of the staff nurses good. Caring and reaching out to patients good.Meal timings quite punctual. Food good quality.

av
Review №59

Overall services are very good and highly recommended to friends and family members.

aj
Review №60

PAULAMI DII WAS VERY CARING.

Sa
Review №61

It was a very pleasant experience. The atmosphere was simply home alike. All the staffs concerned were extremely gentle. And the most important thing, the procedure of diagnosis and treatment was beyond the level of satisfaction. Thanks for everything.

Sa
Review №62

I got my God-like Doctor (Dr Raja Dhar) back .So I am fully relieved now.Good that your hospital Authority has given him full honour as always deserved.I also loved to note that your staff take special care to senior citizens in all areas.Thanks,All the best.

At
Review №63

It was a good experience for us, as we visited the first time. A little more efficiency and professionalism is necessary on the part of billing department. Rest is all fine. Thanks.

KA
Review №64

I have a great experience from this Hospital. Thank you all .

Sw
Review №65

Very very good hospital.Caring and supportive staff. Overall service is excellent. Every one is helpful.Its very well mannered staff good coordination with patients.I recommended everyone Came here for health checkup and all the procedure from start to end was handled smoothly by the staff here and hospital is clean and neat.

Bu
Review №66

Compassionate doctors, caring brothers and sisters, smiling support staff - this sums up our experience at CMRI Kolkata. Taking my mother back home today. Happy. Satisfied. :)

Ka
Review №67

Pallabi was good,everybody was caring in 5th floor

BA
Review №68

Overall good. Happy with the service.

Ni
Review №69

Staff service is good. Sisters are very helpful, for dinner they only provide veg which is the bad thing I felt because I m pure Non-vegiterian. Overall good experience.

An
Review №70

The behaviour of staff is very good and professional. However the whole hospital is water logged when it rains, getting in and out is very difficult and unhygienic due to sewage water everywhere.

Ra
Review №71

All services are very good, I am very happy for their good behaviour.

sa
Review №72

One of the oldest private hospital in the city giving latest state of the art patient care in affordable rates.with excellent panel of doctors nice and helpful staffs and advanced equipments.. CMRI is highly recommended.

ma
Review №73

All were good specially Dr. Ajoy Mondal he is an excellent doctor but one thing that food quality can be improved

Su
Review №74

Last week I was visited in the hospital for plastic surgery. Mr. Niladri pramanik a lots of help about the billing and get the full assistance. Really appreciate.Thank you so much for concern about my patience.

Sr
Review №75

The hospital is nice with modern facilities and good doctors and nurses. The managing staffs and respection managing people are also cooperative. Special thanks to Swarnali Saha for my visit for medical checkup and managing event so well and sorting things in nice fashion. Thanks and warm regards to everyone. Everyone needing of any health related issue must visit CMRI.

Sh
Review №76

I was admitted to this hospital for both my knee transplant..I stayed in a single room...Everything was so much well organised & satisfactory..I am very much impressed..

Ar
Review №77

Kolkatas one of the best multi specialist hospital.Here people visit from abroad. the staffs are well maintained well trained. All facilities are available here. patient wont have to go anywhere out for any test.. so its trustworthy place.

Ra
Review №78

Very good hospital 👍and my mother institution also🙂.Always remember my CMRI family members and old working DAYS😙

as
Review №79

Very good hospital in all means very good dr care special thanks to dr raja dhar and team. Hospitals staffs are very cooperative good food. Overall very nice experience.

ma
Review №80

Dr kaushik das and dr anupam golash good doctors. Food should be improved

Pi
Review №81

I had one of my relative admitted to CMRI a week ago.. Need to give couple of suggestions1) Need to improve the admission process specially on the rainy days when the entire campus is water logged. A week back I had to access the admission near the emergency area through the waterlogged streets. Admission could have been handled in the main reception campus but I was told that it is only for planned admissions, not for the emergency one.2) No social distancing is being maintained in the reception bay or the lifts being used during these pandemic times.3) Amidst all these I had some good experiences also.. Like the final bill was as per the estimate provided. Secondly, a special mention for PRO Devika who was proactive to give me the regular updates and connecting me with the patient. She is very polite and understanding. Though the sisters and the staff in the wards need to improve their tone.Overall, its a good hospital with experienced team of good doctors..

Pr
Review №82

Triparna dii nd alka dii were two nurses who attended me well

Jh
Review №83

Very very poor service. Nursing and medicine facilities are very bad. Because of there poor service I suffered a lot from day one. Most of the nurses have less experience in this field but they handel OT patients also and because of that patients suffered a lot. They gave me injection in wrong way , for that still now after 15 days of discharge I suffered. Medicine facilities is also very poor they take 6 to 7 hours to give medicine to patients even after OT. I suffered a lot because of medicine issues after OT. Over all very poor service.

So
Review №84

The excellent dr(Dr somesh Deb♥️)...I never seen ever a dr like him...in my life....he never treats me like a patient.... always treated as his daughter....Wonderful experience ....Excellent nursing services..... housekeeping did their best efforts...Thank you ♥️♥️♥️♥️

Ni
Review №85

When i came for my test receptionist Aparna mam helped me a lot so i am very thankful to her and very much satisfied

He
Review №86

Kolkata’s one of the best multi specialist hospital. here people visits from abroad. the staffs are well maintained well decorum-ed and well trained. all facilities are available here. patient wont have to go anywhere out for any test. so its trustworthy place

Ri
Review №87

Very satisfied with the service from the doctor and attendents specially Apala Mitra.However, had a harrowing time at the indoor cash unit because of frequent system failure.

ru
Review №88

I appreciate the service and care that was rendered to me. The nurses were very kind and the doctors very helpful.

Ni
Review №89

I had wonderful experience . I went there for my dad endoscopy. Deblina in the reception was very helpful she made us understood the entire or process and was very patient as well.

Sa
Review №90

My mom was admitted to CMRI following a sudden stroke.The Emergency was extremely prompt , the ER in charge was prompt and explained me what Ichemic Stroke is and also the line of treatment.Because of quick action I could save my mother.thanks CMRI!

Pa
Review №91

Almost everything was fine, from the doctors support, nursing stuff behavior and housekeeping as well, but the only thing on which can be considered is the test of food...

Ma
Review №92

Pediatric Ward is very good,nursing are doing their best 24 hours,I was with my 11 month baby ,trust me you will get the best,Devika was in regular connection with me for each update,food is not upto the mark, housekeeping are also doing good,doctors are best

Pa
Review №93

Poor management bad behavior from the desk people faced alot of problems went from one desk to another faced alot of harresment but doctors are reputed and my patient is totally fine.

KA
Review №94

It was a nice hospitality and treatment. They took proper care from every possible end. Concern Doctors/ Medical staffs are really caring. Also special mention of house keeping staffs for their wonderful job👍All the best

Ar
Review №95

Everything is fine here.... Food, cleaning..... Satisfied with their services

Ra
Review №96

My mother was admitted to this hospital and after getting very good treatment she has been discharged few days before and she is absolutely fine... I want to thank those doctors, nurses, brothers and one more person samarpita didi who have cared my mother so well ... Their behaviour and politeness is too good... We are very satisfied by their treatment towards the patient ....well Thank you so much again to Dr. Ayon Mukherjee sir and Dr. Ajoy Mondol sir for giving such a good treatment to my mother and also thank you to samarpita didi for supporting me and attending me on her busy schedule....

ja
Review №97

Thnq Dr Raja Dhar nd others in his team .....we are obliged ..nursing staff has been great

Re
Review №98

Doctor Rajgaria was very good, admission process was smooth, Nursing care was very good, Sister shukla, Mita, Devika they were very good and will definitely recommend my family members to CMRI

Sr
Review №99

I had my first baby, a C-section delivery, at CK Birlam CMRI Hospital on August 26, 2021. I was being treated by gynaecologist Dr Manjari Chatterjee for my entire pregnancy period and I am highly satisfied with the experience. Doctor madam is not only a lovely human being but also an excellent clinician. Very approachable and whenever you are in distress she has been very prompt in replying all queries and give medical advice over WhatsApp too any point in the day. During all my OPD visits in my pregnancy period, the staff of CMRI has been really very cooperative. A special mention to Sister Sharmila Das who has always helped us with doing prior appointments with Dr Manjari Chatterjee. Sharmila is very sweet and helpful every time. I must also say that my post operative recovery was good, though there will be slight pain in the stitch for a month, but the healing has been fine, with the help of good medicines prescribed by the doctor. The surgery process was a smooth one, I was given epidural injection, where only my lower portion of the body was unconscious, and the care provided by the nurses of the hospital’s Labor Room was satisfactory post operation. My child’s paediatrician Dr Sougata Acharya and his team also treated my baby’s post birth jaundice aptly and my baby was fine in 2 days. Overall, I would highly recommend CMRI if you are planning to have a baby, and can carry on with the entire process of check up and surgery from the hospital itself. The OPD rates are reasonable and there are different packages for baby delivery according to your needs.

Ja
Review №100

Hospital is very good I am satisfied with care. The 4th east nursing team thank you for giving a beautiful care. Especially Dr. Sujoy Mukherjee and his team, Br. Palash, Br. Arnab, Sr. Shreya, Sr. Madhurima, Sr. Sangita, Br. Abdul. Thank you😊😊😊

Information
100 Photos
100 Comments
4.7 Rating
  • Address:7, 2, Diamond Harbour Rd, New Alipore, Kolkata, West Bengal 700027, India
  • Site:https://cmri.ckbirlahospitals.com/
  • Phone:+91 33 4090 4090
Categories
  • Private hospital
  • Research institute
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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