The experience was horrible since the beginning. Crowded place with no real solution for triage or queuing. Unprofessional communication with patients. I do not recommend this clinic.

Staff very rude and disrespectfull

Its not even worth 1 star. I went with my grandmother to do an analysis, in addition to the fact that I paid, I was also given a wrong analysis code. Besides all this, if you call, you dont answer anyone on the phone.

Am fost foarte placut impresionata de experienta pe care am avut-o astăzi la această clinică. Domnișoarele de la recepție au fost foarte amabile și operative, am terminat rapid procedurile administrative, apoi am fost condusă la cabinetul d-nei doctor fără să aștept deloc. Din celelalte review-uri am înțeles că în trecut au fost ceva probleme, se pare că cineva a ținut cont de acele feedback-uri, pentru că acum situația este foarte diferită și merită apreciat acest lucru. Menționez, de asemenea și profesionalismul d-nei dr. Daniela Pop Vornicescu, pe care o recomand cu căldură și încredere. Am apelat la dumneaei tot în urma unei recomandări, deci mă așteptam să fie foarte bine și așa a și fost.

Im always wrong, especially with analyzes done incorrectly or incompletely. I live in the block where the office is and from my own experience with my analyzes I found this. Plus the frivolity of planning the patient at 7 and a half and the doctor coming at 8, then everyone is delayed by half an hour of their lives. Thats what happened at Urology. I think that the equipment used for patient analysis is outdated (this is how the staff in the office moaned when I went to the analysis and collection for analysis)

I am extremely satisfied with the services offered by Dr. Ramona Stanciu. She was very kind and gave me all the information I needed and the same can be said for the rest of the staff.

I was informed that the doctor would not arrive at the consultation 10 minutes late after I had arrived at the clinic at the time of appointment. Not to mention that I made some efforts to get to the clinic with a 6-month-old baby, where I also waited on the grounds that the doctor had not arrived yet, then I was announced so relaxed that it is no longer enough that he has left town .What ?? Seriously?!Didnt he know at least an hour before that he couldnt make it? So that I dont get tired of going ... ahh..and on top of the morning I also called to make sure that the appointment is valid.Ugly!I will definitely not return to this clinic!

The doctors are exceptional, but the fact that the auxiliary staff is very well trained also helps a lot! I give them 5 stars because they are exceptional people! And especially the empathy towards the patient is really felt. I wholeheartedly recommend them!

Unpleasant experience in radiology, after 2 rescheduling (it seems that the technology gave up), the third time the consultations were postponed and the scheduled time was exceeded by 45 min.

Dr. MODOI DIANA-> I went to this doctor, being scheduled for an ultrasound. Mrs. Modoi Diana, greeted me with an inappropriate tone of tone, without kindness and involvement. The examination (bilateral breast ultrasound) was rapid and superficial, lasting aporx. 6 minutes. The doctor did not show empathy, she has NO RESPECT FOR THE PATIENT, she speaks with superiority and she is irascible. He set me up because I dared to knock on the office door (I mention that I did not enter the office).I left with regret that I wasted a consultation with this doctor, and in the future I will not return in any case!

I do not recommend. I was treated like in the movies with fools. I was misdiagnosed, sent for tests that were useless. The drugs that the doctor wrote on the prescription, do not treat the cause and have no effect on the disease.

I do not recommend at all! I went to a consultation, and I was treated with maximum unprofessionalism both at the consultation and for the results. I had to call her 3 times and send her messages to ask her to send me the results of the tests. And when he finally sent them, he just forwarded and offered me no explanation of the result and no form of treatment or indication. He does not answer calls, nor the emails sent!I consider that for the money I paid, as a client I deserve at least to know what I have!

I do not recommend. Weak in all respects. Cold and swollen.

Disaster! Ive been waiting for 2 hours for analysis and consultations. Chaos and chaos. But the problem is that the staff behaves like animals. When collecting blood, I felt like I was in the army. in a private clinic

Poorly organized and have no idea what planet they are on ...I do more experiments on people than medical tests ...

For two days I have been trying to cancel an appointment, because its so beautiful and honest! Im on the phone, the reception doesnt answer ... in this context, its awful!I apologize to Dr. Breban, for whom I had an appointment today!

The minimum time to receive a simple consultation is 1 hour. You wait in line for good and enter before you, customers without appointment or come after you. Total disorganization. Customers, like myself, were completely dissatisfied with the waiting time. Not to mention the fact that one of the ladies at the reception, at a mothers question as long as possible, was answered dry as needed, and when the mother, the client being waiting, communicated to the receptionist that it was already time 8 here and its 12 oclock and he hasnt entered the office yet, it doesnt seem normal to him that even an operation would have been completed by then. The answer was just as dry to tell that to the psychologist. Shame! The worst medical center Ive ever been to.

I DO NOT RECOMMEND!Dr.ORL- Marc Alexandra did not like that he consulted me superficially, and the utensils used on me threw them in a tray where he had taken them and there were other utensils. I quickly realized that sterilization does not exist for the lady doctor.More important than the man the papers were to complete, this feeling left me the last consultation I had with her.Then through the insurance house I went to her and asked her to send me for more detailed analysis and she said she cannot give me that the ticket is for consultation only (to pay them). He lied to me! At another clinic I received a ticket for more detailed investigations and the doctor even looked at me.

I would start with the front desk staff who is cold and non-pressurized. Pretty big disruption in terms of cabinet order. Scheduling hours are not respected, personally having the surprise to wait 30 minutes after the scheduled time (for a paid service is unacceptable).The space itself must be revived, a renovation of the walls and lighting system would not hurt.The access to the clinic is made on forgotten weather stairs and difficult to access for the sick and especially for the disabled. There is no dedicated parking.

Unqualified as incompetent and lacking in common sense. ENT appointment for a sinusitis discovered earlier, but untreated, in a woman. doctor who consulted here for 100 lei, and for Regina Maria for 150. He probably also works at the hospital. An hour after the appointment, its my turn. But together with the previous person, Mrs. Dr. who tells me to wait, then goes to the office next door where he talks to another Dr. for 15 minutes with the door open about various gossip and nonsense in the hearing of everyone who was waiting at both offices.When I finally enter, it takes about 3 minutes, I tell him what the situation is, behind me without realizing what is happening, he takes a pair of pliers from a tray and puts it in my mouth and throws it back on tray, then he takes another pair of pliers that he puts in my nose and throws that one back on the tray! He prescribes me a medicine and a spray, the leaflets of which are written not to be administered in the case of the symptoms I had and which I had also told him and nothing about the inflammation of the sinuses; and tells me to come back in a month to see if the treatment worked and goodbye. When I went outside I was amazed, I couldnt believe what had just happened. I was expecting analyzes, professional devices, investigations ... I have not encountered such an attitude in the state system either. Little respect at least for older people who pay a small amount in the hope of better treatment.

I went to Dr. Nemeti Georgiana, I am extremely satisfied with the way I was treated by her, and the same can be said about Dr. Danescu Sorina (dermatology) and Dr. Busuioceanu Elena (internal medicine ). Congratulations on what you do! I recommend Dr. Nemeti Georgiana, Dr. Danescu Sorina and Dr. Busuioceanu Elena!

Schedule on time. Very professional and kind doctor. The secretaries with apparent behavior problems did not understand the difference between the state and the private clinic. is spoken haphazardly and impatiently ... very disappointed on this side.

Yesterday I was on 14.02.2018 at an ENT consultation (Dr. Vasu Irina) with an appointment, I have to specify this.I waited for the doctor, its not long, but when you have an appointment you dont want to wait; and when he arrived at the office, he didnt invite me inside but someone else, telling me that it only lasts a minute and its longer for me, being a consultation ... (if I was on stage I would get up then and leave). Finally I go into the office, in 15 seconds at the end he finishes the nose, neck, ears consultation and then he writes me the prescription, I try to tell him the history of the disease and ask about the chronic rhinitis I have, but I dont get any answer.During the consultation, he answers two phone calls, and one of them even answers them.And for all this experience I had to pay 120 lei!

Totally besides the ladies on the phone, an explanation I can not give calumea, suffers in terms of patience.

My negative experience starts with a banal programming at ENT. I go to the reception first, I leave the newsletter and then I am called inside. I bring the CD I received from CT, but Mrs. Doctor is a little puzzled why I didnt list her result because she doesnt have the time and performance computers to look at the CD. I explain that I didnt know the procedure. Inside my phone we read the result: we sit together for about 2 minutes and repeat what he writes on the result giving a quick scroll down through the pictures. Lets ignore the fact that it makes me crazy for the first time :) Quickly follow nose, eyes, ears and recommend sprays again to breathe better. At the end he sees that it is not an Allianz card, it makes me crazy again and he sends me quickly to the reception after the card. I quickly go to the reception leaving my wallet and the jacket comes and she rushes and tells me that she takes someone else who cant wait anymore. Again I wait in line, thinking how good my wallet is in the cabinet with another patient and me waiting outside. Over the 10 minutes that Medstar welcomes them to a consultation and also on the way to rush in the other lady doctor tells me that they are from another planet to what a crazy person they are and that he does not know why they are ruining their day with me. I tell her that the 10 minutes have expired, she tells me that they have already expired.

The staff at the reception is awful..at least once I went to them through the private insurance paid by the company and they did not call in advance to.and do the discount procedures .. every time I waited until they called and m.au and asked if I hadnt solved their business beforehand ... I dont recommend it! unless you have better alternatives ... They knew the problem in advance ... Comic-tragic with the doctor after you to wait until looking for passwords and other documents in the system ladies at the reception ... apples with programming

I went to Medstar at several offices, with a referral ticket through CAS, the reception staff and the very kind medical staff, I received explanations on my understanding not with academic language I felt treated as a man less in gynecology where I also paid for the consultation.

I do not get you without programming (very good!). You are doing programming, but there are still 3-5 people at the same time as you (very bad !!). You think the consultations have gone off and you ask others who are waiting; surprise, schedule at the same time with you. The doctors are pleased.

From my point of view, the medstar clinic is to be avoided. You wait longer and you are treated with more arrogance by the staff than at the state hospitals in Ceausescus time. Considering at what peppery prices they were left with a bitter taste at what services they offer instead. They are lucky that there are companies that have an agreement with them and employees have only them as an option because a normal person would not go voluntarily. and would be satisfied with such poor services. I needed driving school tests for an extra category. 150 lei a peppered price for some analyzes. I make an appointment at 8.30 am. I agree in advance with the lady at the reception who made the appointment for me, as in this money she issues me a certificate and for the exchange of a permit, it is also about the same analysis. Im not exaggerating from 8.30 to 13.00 I stayed. 4 and a half hours. Slow, careless doctors. Despite the fact that their visits are endless, the visits are very superficial. It takes a while, arrogant answers, the staff at the reception smiling and looking at home do not find the documents the next day when they go after the result. In addition to the certificate, I had the audacity to ask for the blood results that he did not give me, with the reason why I did not specify from the beginning that I needed them. It seems normal to me that they are attached in the envelope since you paid for them. The way it was communicated that it was my fault was irascible and arrogant. The front desk staff when talking to you can barely look up from the phone or get caught up in conversations between them. The icing on the cake is Miss Teodora, with whom I took the psychological exam. Besides the fact that he charged me double although the price of the service was set and confirmed at the time of appointment, he speaks arrogantly and very ugly with patients. I was embarrassed to see a mucosa that was no more than 25 years old talking to people who might be parents. Shame. At the end of the exam she informs me that she gives me 2 certificates and I have a double price to pay. I asked yes how many times you examined me. Once. What changes if you give 2 certificates for two files. The short and to the point answer was that she doesnt make the rules and she doesnt care.In conclusion, the traumatic experience to be avoided. Any other hospital doesnt. If you have no choice and put the company where you work on your neck ... Take it as a sedative with you and senvichuri ... That you will get angry and you will wait a long time ...

Schedule for 2 hours waiting ... I do not recommend, they are disorganized.

Disaster. With a lot of documents from specialists, they were not able to determine if I have the right to drive or not. I was struck by a NU definitely. As for ZERO ambiance or courtesy. I do not recommend!

Agglomerated and totally disorganized. I do not recommend. Very high waiting time.

No one responded to the appointments after repeated calls. Im not surprised either by the negative reviews.

Very poor organization. It is inadmissible after you wait for the permit exams to come a lady-acquaintance or staff colleague come in before everyone ... you wait about 2 hours without knowing exactly the order of the cabinets to go to.The very irritated staff talks badly about and about patients ... Enter the person at the reception in the doctors office leaves the door open and makes the patients sick.I think you should consider these issues before coming here for a visit.

Staff concerned with gossip and personal problems, ignorance at her home.I do not see the meaning of a scheduling, anyway, wait a lot, too much for a private clinic!Manager, please, take it!Thank you!

Very good experience, both consultation and reception. quick, and attentive. thank you!

I do not recommend. The employees at the reception are extremely rude, lack of organization.

Horrible, reception staff lacking common sense, is the only center where to pick up blood tests you have to wait at the collection room after everyone.

Professionalism 0, the schedules are not respected, the girls from the air reception recorded the appointments, Madam doctor from the pulmonary radiography, I passed the CD in my arms, without any interpretation, nor do I know what role dance at that time was. clinic, it was enough an assistant doing the respective procedure..But the somites reached an age already have a different attitude ... unfortunately by the medical system that is close to PAYMENT ... I do not recommend ..

Unreliable. I had an appointment at 5:30 p.m. I hurried from work by taxi, and at 17:29 they called me from the clinic to tell me that the ENT doctor was no longer there.

You have nothing to do here !!! Its better to stay!Executable staff with an inappropriate attitude always absent from the offices.Completely unprepared and disinterested staff.Communist atmosphere.I do not recommend !!!!!

And 1 ⭐ is too much, total disappointment. 2 out of 3 canceled appointments, one of which was not announced in advance and the other, a phone call 30 minutes before, too late anyway, I come from 35 km. Dr Lar is on leave ... I do not recommend both the doctor and the booking office!

Incredibly rude radiologists! They were arguing with all the customers who dared to ask them a question! I do not recommend their services! A star is far too much for what my ears heard today!

Appointments are not respected, delays even for an hour - no one notifies you of anything ... very poor organization

Have an appointment and wait 1 hour for your psychological evaluation ... of all kkt ...

I do not recommend going there for free,of course the schedule is not respected, in no case do not come here

Very kind! impeccable cleanliness and great service! I am extremely pleased

They are kind, they strive ... but there is room even better! !!

The phone number of the doctors is answered extremely hard and in the field 100 the program is from 7.30 and the site is displayed at 7.00

Nobody answers the call for software ... I waited 5 minutes on the phone

Fighting game with programming medicine of work only lasts 3 hours

Execrable! You are treated like in Ceausescus time,

If he answered the phone for the software, he would have clients ...

Thanks to the services I used (gynecology)

How much does the analysis work for?

I recommend Medstar Policlinica Manastur Cluj. The staff is friendly.

There is still work