user
REDMI AUTHORIZED SERVICE CENTER BARASAT
near HATHKHOLA more, Gupta Colony, Barasat, Kolkata, West Bengal 700124, India
Appearance

Comments
Sw
Review โ„–1

Very nice service. Good behaviour. Well maintained structure.Thank you for repairing my Redmi Y2 battery so well. ๐Ÿ’œ

Pr
Review โ„–2

This RedMI (Xiaomi) authorised service center is situated near Barasat Duk Banglow more, beside NH-34, above more supermarket. The service center is in the 1st floor of the building.Nearest Railway station- Barasat Railway station. From there you can get bus, rickshaw, van, toto to reach this destination.Behaviour of the staffs are very good. You have to come here with sufficient time in your hand. Best time to get quick service is early in the morning (around 10:30 am), as then normally customer doesnt come. Rush hour starts from 12 noon and continues till 7 pm with huge number of customers.Some features of this shop-1) During COVID-19 situation you have to book online appointment before coming here. Just go to google and search mi online token booking and do the rest. You can book your preferred slot time there.2) Those who doesnt book online token and comes here for service, normally there service get delayed. As their first priority is the customer with online token.3) Entry is not allowed without mask during COVID-19 days. But, body temperature check up is not done in the entrance.4) Washroom is not available5) Fire extinguisher, e-waste bin, magazine stand available.6) Seating benches available with proper social distancing (one seat marked crossed between every 2 seats)7) Lift available from ground floor, but to avail lift you have to go 3-4 steps through staircase, which makes this place โ™ฟ Wheelchair inaccessible.8) โ™ฟ Wheelchair accessible car parking not available due to less width of the parking lot.9) Drinking water facility for staffs available, unavailable for customers. But if you request them, they might allow you to avail drinking water.

Jo
Review โ„–3

Good behaviour of staffs.air conditioned service centre..plenty of places inside .

Di
Review โ„–4

Not so friendly behaviour. If you have any better option then please go there.

SH
Review โ„–5

Location is not good,service is okay ,procedure to attained customer is lengthy. Overall okay.

Ka
Review โ„–6

Excellent service . very good Employee behavior .

Ar
Review โ„–7

Nice service center. Get prompt service if the parts available. Try to reach at service center by booking appointments early via Redmi service online. Then visit them and handover your handset.

ku
Review โ„–8

The resmi authorised service centre is VERY GOOD ๐Ÿ˜ƒ .The facilities of this center is good . I like this center .the customer service is very good . It also wark for warranty .

sa
Review โ„–9

Had taken 5 hours to solve a charging port issue

Pr
Review โ„–10

Mi executive behavior nt good

Mo
Review โ„–11

Bad service. Bad BAVIER

ab
Review โ„–12

Expensive and with full of T & C on service on items

IN
Review โ„–13

Bad experience not helpfulMI not covered warranty properly, harassment customer, warranty customer needs to pay amount for service

Ra
Review โ„–14

Their behaviour is too bad to support the customer

ra
Review โ„–15

They dont know about timing.... Bt their behaviour is good

Ra
Review โ„–16

Very good...... Well behaviour... Fast working....

Ir
Review โ„–17

Properly social distance maintain.Good MI, Redmi service centre.Time taken to serve can be improved ( deducted one star).

SU
Review โ„–18

Very nice and helpful service. I am so happy for their service. Thanku realme.

Dh
Review โ„–19

Very bad experience...after waiting 1hr they are saying parts are not available... staff here are not properly trained...

aj
Review โ„–20

Efficient reception and prompt service

Ri
Review โ„–21

They are very supportive.

Di
Review โ„–22

Provide good services

De
Review โ„–23

Professional people. Only thing is they can hold you for 3 -4 hrs. So be sure about your service time so that you can utilise that duration for doing other activity if you want to.

So
Review โ„–24

Very helpful and takes quick action. Time slot for visiting the service center can be chosen by the customer himself which is a great move.

Ma
Review โ„–25

Totally fraud and cheated many people...I had been cheated by them very poorly...They charged a huge amount of money but gave a worse quality mobile part that last 5 days only... They r actually sitting there to cheat people .... Very bad quality of customer handling ...And behaviour is very bad...Totally westage of money and time.... Plzzz dont go there...

Md
Review โ„–26

Very very bad service... West of time

Ud
Review โ„–27

Excellent service with good behaviour.Highly satisfied about service of Redmi authorized service center, Barasat.

So
Review โ„–28

If u have lot of time to waste and love to be harassed...u can definitely consider it for a visit..I can assure that u will not be disappointed

Sr
Review โ„–29

Im selling my redmi phn bc of their service center.. Very much bad behavior .. And worst service they are providing .. And their online appointment facilities are also not working .. I never ever buy any redmi phn bc of their worst service center..

Av
Review โ„–30

Best service centre in Barasat. I liked it very much

Di
Review โ„–31

Very good service center in Barasat.

An
Review โ„–32

Only one person was there to attend to customers and troubleshooting so it was taking huge amount of time.

Mi
Review โ„–33

I need to change my phones batery. So i visited here.

Go
Review โ„–34

Very poor service and They charge you withoit any reason...

Sa
Review โ„–35

Quick and prompt service, well done๐Ÿ‘๐Ÿ‘

Da
Review โ„–36

Waiting for. 2 hours prblm not solved till now

KA
Review โ„–37

Thats a very good service centreThey are very helpful to the customerI was happy by the service

su
Review โ„–38

Wait time is a bit much. And the store doesnt pick calls. Otherwise good experience.

Ab
Review โ„–39

The service is good and the staff is cordial

Dr
Review โ„–40

Service not at all satisfactory.. Appointment booking facility is very bad.. In the online booking site they have provided wrong pincode.. (201301 instead of 700124), probably this is why their booking slot never shows up.

Su
Review โ„–41

Staffs are well behave... They work delligently.

LI
Review โ„–42

Staff behaviour is very good and helpfull

Sr
Review โ„–43

Fasr service but not allowed to entre inside tha waiting lounge

SK
Review โ„–44

Very good

Kr
Review โ„–45

Late too much

Su
Review โ„–46

Nice

An
Review โ„–47

Service center of MI near More Shopping Mall...1st floor.

An
Review โ„–48

Stuffs are really helpful. Service is really good. I am really happy with mi........ ๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜

Ut
Review โ„–49

Not reliable. Staff is not well behaved.

Ko
Review โ„–50

Because people here are always behind money. Without hearing the problem, they try to sell you accessories. After describing problem, they format the phone. They dont assemble the phone correctly, and says its absolutely OK, just use it.When I denied to take the phone in that condition, they corrected it, but also said it must have been a problem before their opening! ๐Ÿ‘๐Ÿ‘

Sm
Review โ„–51

Their service is not good enough, I had to wait a lot(3hrs) for only display change

Bi
Review โ„–52

At the time of deposit only charging problem but service center estimated me that total motherboard problem.totaly wrong estimate...

SU
Review โ„–53

Lovely place..

Mo
Review โ„–54

This service center gives you very poor service.. if possible go other service center..

So
Review โ„–55

Good service center

im
Review โ„–56

Good sarvise

Ni
Review โ„–57

Loved their faster service

Ch
Review โ„–58

Newly opened service centre.Pros :1) New so neat and clean.2) Queue isnt that long.3) Servents are friendly.4) Excellent location.5) Accessories are availableCons :1) Takes more time.2) No WiFi.Overall Very Good experience.

Sa
Review โ„–59

Excellent teaching

Bi
Review โ„–60

Good

AM
Review โ„–61

Lovely place

RB
Review โ„–62

This is the worst service center of MI. They will provide you tampered seal box for replacement and if you do not accept it they harass you by every mean. Staffs there are very much qualified in misbehaving. They dont even know how to prepare a job sheet for a router .

Av
Review โ„–63

Its taken 2 hours to address the query

ka
Review โ„–64

Pathetic

Ma
Review โ„–65

Service interrupted due to lockdown

KR
Review โ„–66

By changing battery all data and photos and settings have been deleted.

Ar
Review โ„–67

Serivce quality worst...

Mo
Review โ„–68

The stuffs are not efficient enough.

Su
Review โ„–69

They will charge your even when your phone is within warranty period.

Ar
Review โ„–70

Good place

Kr
Review โ„–71

Low manpower

De
Review โ„–72

Overall good service. Thank you!

So
Review โ„–73

Provided very good and efficient service.

MD
Review โ„–74

Ive visited here yesterday...They asked me for Rs160 as the service charge as if they dont get any type of fault after opening my mobile... As Ive a warranty period... #Why_should_I_pay...? @Redmi please reply

Av
Review โ„–75

Very good

Sa
Review โ„–76

They are Loser, charger price 900,Redmi note 3 battery price 1500, therere service charges are 350 + 28 % gst etc etc etc .เฆฌเง‡เฆ•เฆพเฆฐ เฆฎเฆพเฆฐเงเฆ•เฆพ เฆ›เง‡เฆฒเง‡เฆชเฆฟเฆฒเง‡

Ni
Review โ„–77

100% frauds , planned way to suck the visitors. Redmi should intervene into this. pitiful experience .

Tu
Review โ„–78

I visit here for my phone.it is very clean and the workers are very helpful.

an
Review โ„–79

Its disgusting disappointing.........

De
Review โ„–80

Good but the people there doesnt deliver on time

Pa
Review โ„–81

Good service

Ja
Review โ„–82

Very slow workers

jy
Review โ„–83

Couldnt fix my problem , demand lots of money . Staff behavior is not good. Its better to solve your phone problem outside (any mobile repairing shop)

Bh
Review โ„–84

Very good

Sr
Review โ„–85

Very bad experience

So
Review โ„–86

Service is ok.

Sh
Review โ„–87

Good

Ka
Review โ„–88

Good

Ka
Review โ„–89

NicePlace

An
Review โ„–90

They have to change their behaviour with customer

pi
Review โ„–91

Good

Uj
Review โ„–92

Good job

Am
Review โ„–93

Excellent store

Sa
Review โ„–94

Poor service

Ni
Review โ„–95

Management is average.

Ha
Review โ„–96

Mi service

ka
Review โ„–97

Very nice

SC
Review โ„–98

Service is moderate

Jo
Review โ„–99

Not professional..

de
Review โ„–100

Bad

Information
42 Photos
100 Comments
3.3 Rating
  • Address:near HATHKHOLA more, Gupta Colony, Barasat, Kolkata, West Bengal 700124, India
  • Site:http://mi.com/
Categories
  • Electronics store
Working hours
  • Monday:10:30AMโ€“7PM
  • Tuesday:10:30AMโ€“7PM
  • Wednesday:10:30AMโ€“7PM
  • Thursday:Closed
  • Friday:10:30AMโ€“7PM
  • Saturday:10:30AMโ€“7PM
  • Sunday:10:30AMโ€“7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:No
Similar organizations