Bad service. Worst customer care
I have placed many orders here and its understood that Problems may happen one time or two times. And If your luck isnt with you, maximum 4-5 times.The story starts when you have problems after every 3 (approx) orders you place. I have placed till not 16 orders from Dhulaiwala Clean India Ltd. And a number of problems I have suffered. I am not going to the detailed part but just wants to write one case.My one Full Id (Full lot of 10 Clothes ) were not delivered till one month and later on it was said to me that they are lost.Afterwards they said asked me that what was the price of the cloth and I said roughly around 7000-8000 (as all were tshirts of good quality and That is the reason I gave to Dhulaiwala for washing) and they said that they will give me 10% of the amount.They directly denied that they wont compensate any further and I suffered a loss of around 7 clothes which costed me more than 7000.I tried to complain many a times and also to any senior level persons but I could not find any place to contact so.It seems that the company is a SCAM and anytime shut its business. No Contact of higher Authorities is available here.
Had an amazing experience, timely service and got back absolutely clean and ironed clothes.
PLEASE DONT GIVE CLOTHES TO DHULAIWALA EVERYWHERE. THEY JUST MAKE CUSTOMERS FOOL BY MAKE FALSE COMMITTMENTS.READ THE WHOLE STORY BELOW:They deserve a rating below one star. I gave clothes for washing and ironing on 30/9/18 and havent received my clothes till now i.e 11/10/18.They neither tell u the correct reason and give false excuses that going to deliver tomorrow and their tomorrow never comesThe customer care guys are like KUCH BHI BOL DO NA CUSTOMER KO , APNA KYA JAATA HAI . They without going in depth of the issue just take some time from you.Seems like this company doesnt knows that customer grievances is one of the important parts.This type of company should never grow else the customers will only get harrased.Hope the company guy sees this post and get some shame and improve the services.NOW ALSO IF U WANT TO GIVEGIVE AT UR OWN RISK
The most pathetic service and quality of work is also pathetic, basically they are big chitters, if any person is thinking of trying their services, my recommendation is a big no.
Worst experience ever!! Had given a garment 1 month back and inspite of several follow ups, havent yet received the order! Please dont ever avail there service!
Not trust worthy.
Presently lagging in delivery