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Foreign Post Office
12, Kiran Shankar Ray Road, BBD Bagh, Kolkata, West Bengal 700001, India
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He
Review №1

I didnt know about this place. I was directed here from GPO (Thank heavens!). I sent a parcel to the UK. They obviously opened my package and checked everything. I sent through EMS speed post as I didnt wanna take any risks. They told me it would take at least 15 days but Idk what miracle happened the package has reached the recipient in just 12! I was expecting nothing short of 20 days at least!! Well I would definitely like to say my thank you to Indian post and foreign post EMS. Thank you so much!

Ch
Review №2

I didnt expect any better, they dont get salary well, lets help them to buy clothes and feed them with food... coz their parents forgot to teach them not to steal from others. Oh their parents taught them how to be corrupted and make a big belly

So
Review №3

My parcel is stil pending with them for more than 15 days. I am repeatedly contacting them for fast delivery but no reply as such.just shifting departments.

Su
Review №4

Worst place. My package reached there on 30.1.18.. Still havent received the item. Tracking shows Retained by customs for unspecified reason. Forever. No progress. Worst experience. Once u bribe them they will release it.

ka
Review №5

So poor class post office my small parcel has been stuck here for the past 10 days.

Sa
Review №6

This guys are not responsible .... And withiout any proper information this gya issue notice ...The have issued a notice tonme that I had order adult toy for which I shoud pay fine ..but I havent ordered any such thing instead there was a vacuum pore cleaner device ... This is very irresponsible.

Go
Review №7

My persal stuck in Kolkata EMS post office from past 1 week and I called them multiples time but no one received...for such people our country stuck in traffic jam.....

Cr
Review №8

Terrific experience 😡 All are corrupt officers they just want to rob you

Sa
Review №9

Very worst experience I suffer..... probably all parcel stuck....

An
Review №10

My Parcel is stuck here for the last 1 month.. it is an international speed post! It is better to opt for private couriers! Worst!!

Ku
Review №11

Very very bad service . only small paper documents waiting for 10 days.

Aa
Review №12

Totally bad Experience. We are waiting here for our international package since more than one months. They also not receiving call. Government services are getting worst day by day.

Ал
Review №13

Im waiting already over a month to receive a parcel ,whats wrong with you people.My kids were waiting a new year gift from their grandmother ,heartless people.

su
Review №14

Worst service.... Thief...my parcel was cut and all good and new item was taken and was wrapped with tape belonging from Kolkata post office.... I think they are not given enough salary ... May God bless those goons

Ba
Review №15

Unprofessional work

설화
Review №16

How can i connect with office!!!!They do not answer the phone.Retention Reason : Retained by customs for unspecified reason.I dont know what happened to my parcel.I called more than 60 times in 10 days and the connection was not even once.

Jh
Review №17

My parcel is stuck here in foreign post office. Since 2 week i am waiting that when will it reach but it is stuck there. Plzz check, to reach as early as possible.

bl
Review №18

Too good and fast service . My package was received in 4 days by Kolkata to dehradunReally appreciate it ❤️

Vi
Review №19

Really slow at sending out packages. Far and away the worst post office in all of India

Ha
Review №20

This place dont even deserve one start. First and Worst experience with Indian post. Never going to use its service again. Speedpost is as slow as Turtle. Parcel is in the kolkata office from past 20 days and there is no update regarding the same.

ka
Review №21

The people are very helpful. My parcel was stuck there but the officers helped me to get it. I will give 5 stars to them.

de
Review №22

The staffs are very rude here. The package stays here forever. If you go there to get delivery, they dont entertain you properly and talk very rudely. They work very slow and dont care if your package is delayed or if you want your package urgently. I am highly disappointed by their behaviour. I suggest use private courier services instead.

Dy
Review №23

Customs staff are very cordial. Release parcel within stipulated time

Ri
Review №24

This is the worst postal service in entire world. Please try your best that your parcel does not has to go through this postal office at any cost.They sent back my supplement from USA which I needed very badly, within half an hour after receiving it, because they were lazy to not work through custom process. I would have given negative star but worst rating I can give is 1 star.

Ta
Review №25

The Kolkata customs office they are given very bad services they dont pick up any call I have been trying to contact them 10 days but they dont answer my callThe Delhi custom office service is soo good and best services they provide us

vi
Review №26

Ok guys first thing first. My parcel was shipped from china. It reached Kolkata foreign office on the 29/7 and it was there ever since and whenever i checked the status it only showed the same date and the same place(kolakata lcoa) , and on the 23/8 i recieved my parcel in good condition. So jist be patient. It might take between 2-3 weeks.Note:i was gng through all the reviews here when it got stuck in the office. Dont call them or wht just wait . It will reach safely.

La
Review №27

Always slabs unreasonable duty fee on every parcel. And never answer the phone. Very snails pace service.

As
Review №28

Excellent service by the whole team to track my Parcel from China & it has been personally delivered to me as well ....I went @ Kolkata office & found all @ Team highly dedicated , approachable & working efficiently to provide best customer service experience............Highly recommended.......

Sa
Review №29

I cant even call them. I need their customer care numbers? The ones i have are all answered by computers

Ne
Review №30

Good service. Everything is cleared within time and efficiently managed.

Kr
Review №31

Worst Post office in India (especially when it comes it foreign items) Really dumb guys are working here. If youre parcel stuck it here then raise a complaint on India post they will take care.

Pa
Review №32

Bermuda triangle of Post office, if your package reaches this post office than get ready to wait for at least 15days more and also there is no one to receive the call in this office aint that cool ? nywaz i received my parcel in the end so m rating 2 star though i wanted to give 0 star(not possible). they should atleast receive the call.

Ch
Review №33

Very very good and cooperative staffs...helped me a lot.. really very good service..im really impressed with them..

ro
Review №34

These guys are here just to eat up taxpayers money i mean.... pathetic would be an understatement i have no words to describe them.

De
Review №35

Inke khipal Case kaha hota hain ? Chalo case krte hain

As
Review №36

I am waiting for my parcel in Rome (Italy) and its going to be more than 50 days. I cant use Indian post in future , private couriers are far better.

Bi
Review №37

Nice location bt worst swrvice

li
Review №38

I have never in my entire life received a parcel once it reaches Kolkata foreign LCAO office.They dont even have a number. Place three international orders never received even one of them one has been stuck for 8 months.

sa
Review №39

I have sent my parcel from Poland on November. The parcel has reached kolkata foreign post office 23rd January. Till today it has not been received in the office. I visited the office and have complained. But still nothing has been done. Please help me with my parcel if anyone of you can.

Su
Review №40

My drone was stuck for 2years if foreign workers see my comment pls send me plsss

Sa
Review №41

Great postal service, my parcel reaches within 3 days. Great job India Post

Bi
Review №42

I had a registered letter coming in from UK which was supposed to be delivered within 5-7 days. Since it was delayed, last tracking status showed that the letter was sent from Delhi DIMC to Kolkata LCAO, but this status was constant for over 5 days. On calling international post numbers in Delhi they kept saying that they had sent the package 5 days back to Kolkata (which was a lie as I found out later!) This made me wonder if somebody was riding a donkey with my letter from Delhi-Kolkata! That could be the _only possible explanation_ for a letter to take more than 5 days to reach Kolkata from Delhi. The Delhi office asked me to check the status at Kolkata. I tried calling various numbers in Kolkata but due to no replies, I was compelled to call the Superintendent, Kolkata Foreign Post who checked at his end and confirmed that the mail had not been delivered to the Kolkata foreign post office yet. He assured me that he will personally take care of this issue and get back to me ASAP. He was extremely polite and seemed to care genuinely. He requested me to wait for a day for him to check what the issue was, to which I readily agreed. However, he called me later on the same day to inform me that the letter (with donkey!) had just arrived from Delhi and so I could come to the Foreign Post office at K.S. Roy Road, Kolkata to pick it up. He arranged for everything and when I arrived to the post office, specifically CED division, all the personnel were very cooperative and handed me the package in 10 minutes. This was AWESOME! Couldnt get a better service at any post office anywhere in the country. 5 star rating for them!

Pr
Review №43

Pray God If Youre Shipment lands here mine is still clearing customs from past 20 days i dont know they working there behalf of us or sleeping in home

Su
Review №44

Really fast service my order dispatch in just 1 day from customs.

Ta
Review №45

2 months and still havent got the package. Sent via USPS First-class Intl, theyre saying its untraceable thus unaccountable.

Sa
Review №46

Good all the foreign post, parcel, checked and released here.

Ra
Review №47

I dont know why this office has so poor rating, actually I visited the place in person ofcourse to collect my percel (Window Delivery) employees are cooperative, humble they help you if you have proper information of your shipment, work pressure is intace by looking at the cargo laying on the floor of the office. If you are at Kolkata you can collect your shipment by visiting this place in person but do it as soon as it reaches this post office.

Al
Review №48

The post whom we can trust blindly. The man whom we can trust blindly is a post man.

Jo
Review №49

Worst department. They are not reliable, I strongly believe they are stealing the things they are holding at their custody.

Bh
Review №50

You get only inconvenience

Fa
Review №51

The worst post office ever. They withheld any item which comes from abroad and ask us to visit Kolkata with unnecessary documents etc. Personally I fee that they withheld all the products and sell them in black market or gift them to their near and dear ones.

Gi
Review №52

This is the worst foreign post office. If your post reaches here, be prepared to wait for at least 20 days after the custom clearance. I had instances where my posts reached Chennai foreign post office and the post was at my home in next two days.

Sa
Review №53

My parcel is stuck here without any activity for the last 15 days.. Pathetic service..No updates on the tracker number..

Pi
Review №54

They had never relief my purcle i think they whill keep my clothes lol such a worst service i have never seen in my life

Ri
Review №55

Dude. Whats the use of having phone number when you never pick up and one number isnt even in service. Worst

Md
Review №56

It is slow because of heavy duty but good service.

vi
Review №57

Parcel stuck for 15days with no updates. Pathetic service

Bi
Review №58

Sometimes ,they seem slow in processing of articles but most of the time their services are excellent

be
Review №59

The rudest old people are here, those young guys were ready to help but those oldies poke their nose in business that doesnt concern them.. hopeless peoples, they should be given forced retirement

Bi
Review №60

Worst postoffice i send my documents to uk but no uodates yet

sw
Review №61

Wonderful service . Received in a good condition..Thank you..

Ji
Review №62

Since 22nd Sept document is on hold. None of the phone numbers work. Email sent gets bounced back saying inbox full. Such a shady work these guys are upto.

PR
Review №63

Very bad. worst office. Not even answer the phone.

Pi
Review №64

Someone please file a case against them or if any government official is reading this please investigate. These guys are so careless and sometimes they steal the package.

Ac
Review №65

I dont want to give 0 also 3th class post office . My parcel was stuck from past 1month till now I havent received my parcel, 😠😠😠😠😠😠😠😠😠😡😡😡

So
Review №66

I want to give zero stars. They dont take calls. no email. nothing.

ra
Review №67

Terrible service, they took my money for airmail post on the 10th of Feb and my parcel is still in India and today is the 2nd of March.No one wants to do any work there then why should my money be used to pay the salary to these good for nothings!!!None of the phone numbers work, the complaint form for missing international parcels do not work, it keeps coming back with errors when everything has been filled properly.They deliberately ask you to call in the 2nd half and just pick the phone up and leave it on the table.Pathetic service! India Post is full of thieves.They stole my money, my goods!I would give you minus 100 stars if I could you bloody idiots!

ay
Review №68

They are thief dont have enough money so they strated stealing parcels and making India’s name proud

Su
Review №69

You have my parcel with you and not delivered yet..It is more then a month now..Tracking no:- RO 232485500CNPlease send it to following add.Add:- i-33, sec-12, noida (U.P.)

Sa
Review №70

Please pick up the phone at least. Give us the phone no you will pick up and correct. I had to call Ministry of Tele communication in Delhi to know the location of my packet which was coming from Germany. The ref no is RM406947898DM. How long you this office will work like this????

Ka
Review №71

We sent Parcels by speedpost n once the parcel reach this office, it get stuck for many many many days... (believe me this post office makes the whole point of sending by speedpost meaningless) very disappointing.

Md
Review №72

My parcel is stuck on Kolkata EMS office from last couple of days no one is picking up the phone, they dont have any responsibility they dont care about people who call, Ive been trying to call them continuously but no one is picking up the phone

PA
Review №73

Horrible horrible horrible experience. My parcel came here 4months back but I still didnt receive it. Went there twice but still no sign of recieving the parcel. Worst post office ever.

sa
Review №74

Pathetic service,, group of fraudsters,, thieves , my parcel from ali express is stuck there for a month, and i think it will never be delivered as some of the worker here will take it home and never bother about me.. this place is a good example of corrupt india,, which will never improve..

Bi
Review №75

They will never pickup your call ...this is the black hole from where nothing can come out

pa
Review №76

RI983418667CNRespected SirThe above item under tracking number RI983418667CN from Beijing China, has been sent by China Registered post airmail.The item contains a few toys/dolls for childrens play.I have been following the tracking for this item. The item has reached Kolkata Airport Sorting office on the 17th July 2016 at 08.55 hours (EDI received). The destination city is Bangalore, Karnataka state.Kindly let me know why there is so much delay in receiving the parcel, as this packet is meant for kids for gifting purpose. Surely, it cannot take one week to reach from Kolkata to Bangalore???We are worried about the packet and the delay in receiving the same.Would be grateful if you treat this matter as top priority and send the package to Bangalore to the destination address at the earliest. We are waiting for the same eagerly.A line in reply as to when we can expect the packet is highly appreciated.Thanking youSincerelyPadma LochaniBangalore

ch
Review №77

Dear Sir, I want to know the present situation of a parcel (A Camera Bag) which was booked from china near about a month ago details given below tracking from given consignment no.(RM681619645CN):-11/05/2016 - Article booked from China14/05/2016 - Article Bagged from Beijing Exchange Office (CHINA)19/05/2016 - Article Received in Kolkata (ex Calcutta) Exchange Office (INDIA)19/05/2016 - Sent for Customs Verification at Kolkata (ex Calcutta) Exchange Office (INDIA)23/05/2016 - Custom Retention Reason: Awaiting presentation to customs commissioner at Kolkata (ex Calcutta) Exchange Office (INDIA)Please have a look in this matter & tell me when I will get my itemThank You,Chandan Roy

pe
Review №78

Dear Kolkata foreign post officeI send parcel my home post. Singhi 713514 address harispur ..PO AMUL .via. Singhi.district Burdwan .my parcel tracking number is CU150079471SASENDING DATE 16 -8-2015 please kindly delivery my home

Br
Review №79

Very bad postal service...please do some proper work

So
Review №80

Kolkata is a trash thats why Mumbai, Chennai and Bangalore always ahead of Kolkata.

lo
Review №81

So bad i sent my parcel germany its almost 30 days didnt got any update complain more than 20 times fraud GPO

Pa
Review №82

These guys didnt send me my parcel (laptop) for over a month now even though i sent them the invoice and banktransfer copy

Ta
Review №83

Worst Foreign post ever !

Ad
Review №84

The Customs people will hold your package for more than a month and will never contact you.

sa
Review №85

Sale chor hai india post office bale

Ro
Review №86

Yes, its been stuck at this post office for the past 20 days, pathetic service and shame on you guys.

an
Review №87

Very bad service many times they take my goods from my package and for nothing they delayed our consignment they dont understand value of EMS why we pay express and where is our consignment safe ?please try to change who work there dont spoiled our country name .

Sh
Review №88

GOVERNMENT SHOULD TAKE ACTION AGAINST IT...OR SOMEONE SHOULD FILE A CASE IN SUPREME COURT AGAINST THESE THIEFSTHEY ARE EXPLICITLY **###*

So
Review №89

Very Bad Service Sending Parcel to Incorrect Address. Please do you your Job Properly

Ra
Review №90

My drone is here right now, 2018,4,4..... pls I need it😈😈

Sa
Review №91

Horrible service! Mail stuck indefinitely. Workers irresponsible and rash; very rude behaviour with customers and an unhealthy work attitude.

Wa
Review №92

They are like thieves. They have taken my 2 orders

Ma
Review №93

Shame on India post. Never delivery on time and sometimes they keep the parcel for them. Really shame for this poor service.

Vi
Review №94

Good service my no any complaint for this office

Po
Review №95

RF362474083CNRF364323276CNthese two are the reference number please dispatch my parcel as soon as possible !

Ra
Review №96

Its been 10 days no update for tracking still at Kolkata EMS . please send it asap!

pa
Review №97

I bought a profuct from aliexpress 60days over till not get product

KD
Review №98

Worst service ever! I didnt even want to give a single star, but there was no option. Our parcel reached there 20 days ago, however not delivered yet!

RA
Review №99

3rd class post office my small parcel has been stuck here for the past 10 days.

Mi
Review №100

From 5th may my parcel is stuck. How this office works?

Information
14 Photos
100 Comments
1.8 Rating
  • Address:12, Kiran Shankar Ray Road, BBD Bagh, Kolkata, West Bengal 700001, India
  • Site:http://www.indiapost.gov.in/
Categories
  • Post office
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:10:15AM–5PM
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