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Dlink Service Center
4, Ganesh Chandra Ave, Mission Row Extension, Esplanade, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700013, India
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so
Review №1

They have moved from the location what you find on Google.. Decent office.. current location:1st Floor, Central Plaza building, Bow Barracks.

Sh
Review №2

I am happy with the customer service team . They do a great work. And also they replace my router with a new one.

NA
Review №3

Located at building no 4, ganesh chandra avenue. Service is prompt but doesnt provide backup router if needed. Easily accessible location.

RI
Review №4

All the staffs are helpful and their behaviour is also good.

Na
Review №5

Its a d-link service centre. They provide good service and their repair and replacement time is around 3 to 4 days which is too good. The staffs are very friendly and they give good advice to each and every customer. They provide free repair and replacement to under warranty products. The products out of warranty are chargable but the cost are well under your budget. Always visit them when you face any problem with your any d-link products. You will always enjoy their service. They provide service on their each and every products of d-link. Hope you will have a good time when you go there and get your problem solved.

So
Review №6

Had a very bad experience with this service center. Gave them the router for disconnecting issue, when submitting the router i told the technician that i have already updated the firmware and the issue was still present. The service center mailed me two days later and told me that the problem has been fixed. When i asked them about the problem, they said it was a problem with firmware update. Upon returning home and connecting the router, the same problem happened. Very disappointed with the service.

MD
Review №7

Came on Saturday as my router was not working, inspite of showing the shop is open in Google maps the store was closed. Do call before going.

Ki
Review №8

In Kolkata we have only 1 service center of D-Link which is also fully irresponsible service center. When I called them to check my router they said it will take 3 days to check, i need to give my router to them for 3 days for just checking the issue. It can be small issue also. They just utilising the situations of covid if you force them to repair router quickly.D-Link please look into this. This is very bad.

Review №9

Very nice service center

Ar
Review №10

Now shifted to 41,B. B. Ganguly street.

Ar
Review №11

Very to get there. Stuffs are good but remember the place is open till 5:00 p.m. Not 6 pm as mentioned in Google. So be on time.

As
Review №12

Worst experience because i went there today in the given Address but it have been shifted to some other place .Atleast they can update the Address from the Google maps .no updated Address provided or notice given.

Sa
Review №13

Hv given my router for servicing but in vein. they returned after servicing but cant fix the the problem

Su
Review №14

This service centre is extremely uncourteous..

Su
Review №15

Come my house for great deal

SO
Review №16

Central plaza 1st Floor Right hand side

Pr
Review №17

Friendly technicians who help to resolve almost all the issues very easily.

Am
Review №18

The dlink staff are very rude and they do not give importance to the customers. Unprofessional behavior and very rude ,never expected from dlink.

Ni
Review №19

I brought one... And it got international problems.... I contacted them... After 6 months of use... The service center is 1.30 hours away from my home... I asked them to return it if they can... At the same after check up... But they denyed showing they have so much work to do... And they took the router and dropped it on some boxe... Rather then keeping it politely... Then asked me to call after 2 days... I called them ... They said.. its done full repear is done.. I took it got back to home.. and now the router has the same problem as before.... Its really hard to get harassed like this.. also it shows on Google tht closing time is 6 pm.. but they close it on 4.30 pm... Now what should I do

Sk
Review №20

Their staff are very good. And they provide quick service.

RA
Review №21

Not user frienfly, grom their they are confirm that the router is within warranty period, just as I habe lost the invoice and the I have opened the case of the just to see whether there is visible defect ot not they have denied to attend the product. Even I have requested to attend and repair the product agaist cost but they have not accepted. I have felt that 1st they trying to find out any reason by which the work van be avoided.

Wh
Review №22

Not good service as before.poor service,sooo long time like 1month,,General service center not devided for retailers or one pis single customer..By mistake i gave them new camera bt after 1month they return me old damage pics.. camera bnc dc connector r damagedNeed immediately improvement..

AN
Review №23

Their service is very bad. Just 7 days ago I have submitted a DIR 841 router. Monday they informed me to collect the product after repair. After taking the product when I plug in it into my system I found they did not repaire anything, only returned the product as it was. The problem is remained as before. So I ask to beware of that type of incident can be happened to you.

SU
Review №24

Got service of my Dir-825 in just 2 days

Ak
Review №25

Good service

Di
Review №26

This building reeks of odour and is the manifestation of corona virus

sh
Review №27

Its good for D-Link products

So
Review №28

Tool time to get and find the location. Difficult to see it from normal road traffic. Office is in 2nd floor.

ph
Review №29

Quick help ... Good service ....

De
Review №30

Their services are good... But their products are very bad.

PR
Review №31

Very nice

Ar
Review №32

Service is Very good , no doubts

Ra
Review №33

As usual 🙄😒

Si
Review №34

Its on 2nd floor of that building

Ko
Review №35

Decent

So
Review №36

Efficient and quick! Unlike its competitors, the D-Link service centre located beside Saboo Computers provides you with fast and quality service. My device was repaired within 5 hours of submission. And its hassle-free as well. Im very much satisfied with their work.

Mo
Review №37

Quite good

vi
Review №38

Good service

Ar
Review №39

Good service centre if you provide the bill and the device in proper condition they will replace it within very short time for 2 days or 3 days and if possible they have things and stop they will also replace it in one day it is on the second floor of the first floor of that building left side.Once repairing is done they notify you through SMS and just bring the receipt to collect your product.Preferably good rather than other services centres.Its open Monday to Saturday 10am to 6pm.

Su
Review №40

Regarding online purchase,Not cooperate for warranty

Ad
Review №41

They are Very good at customer handling. The service is really good. Though the place is a hectic to find. Ask near about locals, they will guide you through.

Ta
Review №42

They are very helpful and their service is very quickly to get back to your product.I want to buy again D-Link product.

Ar
Review №43

Awesome experience.. I submitted my router at 4:07 pm and on that day at 8:33pm I got a SMS to collect it. Impressive..

Dr
Review №44

Service here is really awesome. Went today with a malfunctioning router. They quickly looked into the matter and submitted within minutes. No delay no waiting. Very good service

ra
Review №45

Good service centre if you provide the bill and the device in proper condition they will replace it within very short time for 2 days or 3 days and if possible they have things and stop they will also replace it in one day it is on the second floor of the first floor of that building left side but you cant take the lift the policy of the service centre is one satisfied customer is 31 unsatisfied customer till 3000 good policy I believe in this policy the replace the products very quickly

Sa
Review №46

Very good and helpful

su
Review №47

Abince is worst they have repair my router again same problem arise my router was in Warranty but they didnt change

Sa
Review №48

Service was good. I got my router repaired within few days.

Gr
Review №49

Bad Service. Dont PURCHASE Dlink Product

Ni
Review №50

Awesome Service. My D-Link Router Was Repaired Within 4 Hours.. You Will Get Confirmation Email Followed By SMS Alert Once Your Product Is Repaired And Ready To Be Handed Over..

So
Review №51

Good

De
Review №52

Fantastic service by D-link. They just took half a day to repair my damaged router. Great service, great experience. Thank you D-link

Su
Review №53

Very polite behaviour. They gives good service.

An
Review №54

Service is fast, they are really good.. they repaired my router within 3 days. But only thing that bothered me is the staircase!! No lights to go upwards ( casue the shop is in 2nd floor ,and the lift always dont work) , its like horror house ha haa..

Ka
Review №55

Preferably good rather than other services centrrs, but too much small area. But services is seriously good.

De
Review №56

Really good service..and the staffs were very helpful..they had replaced my router in short period of time..Really satisfied by the service...

De
Review №57

Though The behavior is good they dont have the facility for checking high speed routers as their connection speed is low .

sh
Review №58

I get my router repair safely there within 2 days

Sa
Review №59

For after sales service for your De link Router with exchange facility.

Kr
Review №60

Quick service. Repaired my DLink Router within a day. And now its working fine. Though the place is very hard to find.

Ab
Review №61

CCTV CAMERA D-Link service center , staff behavior very good.

Av
Review №62

Awesome service.their customer service executive behaved really well & they did their job within 6 hours. The best service center experience i ever had

ad
Review №63

Very good service centre of D-link, service is good and reliable, just one con you have to leave the product for one day to let them repair it.

JO
Review №64

Very good Sarvice

Jo
Review №65

DLink router service center in Kolkata.. At 4, Ganesh Change. Avenue.. 2 nd floor.. .. very prompt service... Reliable..

AR
Review №66

Well behaved and services centre

Tu
Review №67

Nice service My Wifi Router got fixed here.

Si
Review №68

The service engineer even was not able to understand the issue

SB
Review №69

Very good

An
Review №70

Had a wonderful experience as the personnel gave a replacement of our disfunct power cord of our WiFi in no time.

Su
Review №71

Their service is very good and fast. But there is no signboard of this service center outside of the building. You have to ask other shop owners to locate the service center.

Al
Review №72

Good service. Prompt action is taken. Delivered in pre schedule time

SA
Review №73

Very good customer support. And talkative person. No harrassment ..Thank you D-link

Pr
Review №74

Bad experience..

Mr
Review №75

I am very much satisfied with customers care of dlink

Su
Review №76

Service is good, but youll have to get through a bit of trouble finding this. It is in crowded local market place.

Cy
Review №77

Good service but they must repair the router whose service is over.. because dlink is a repotative brand and they should repair their product by their professional

Na
Review №78

Good service.But address is bit confusing.Please refer 4 Ganesh Chandra Ave. 2 ND floor. Near bentik street crossing.

Sa
Review №79

Very quick service, they only scan the bar code of the router and check the warranty and give you a receipt of it. Once repairing is done they notify you through SMS and just bring the receipt to collect your product.

Su
Review №80

Most 3rd class service and behavior is too bad.

An
Review №81

I am amazed with the service. Got my WAN port damaged router replaced by 3 days.Executive Mr. Tanay and others are very co-operative over the phone as well.DLink Service Center is located just opposite of a petrol pump on Ganesh Chandra Avenue. You should come at C.R.Avenue Bentick Street crossing bus stop at Chandni Chawk. Then take G.C. Avenue beside Supreme Computer Shop. Not more than 5 minutes walk.If your dlink product has the warranty then dont think much, came here rightaway. Its open Monday to Saturday 10am to 6pm.

In
Review №82

Good

pi
Review №83

Average services...but for my last visit; i am happy with them..

Pa
Review №84

Very helpful, got my router repaired within a day, but its difficult to find as it is located in a building at 2nd floor

De
Review №85

Best service Centre I have ever experienced....very quick service. They just took half a day to repair my DIR-600M. Thank you D-link.

Bi
Review №86

Dlink service centre at GC Avenue is a very good service centre.

Su
Review №87

The location is a little obscure. The staff is helpful.

De
Review №88

Good service .. they replaced 3 year old device with another working one.

Ar
Review №89

The Service Center is located on the 2nd floor of the building and you cant access the lift. The place is small but their service is super-quick.

Pr
Review №90

Very nice behaviour of service Center personnel. Very efficient persons

ab
Review №91

Service is good enough. little space but customer management is good.

Sh
Review №92

Good staff and accountable to their work...Loved there service...

Sa
Review №93

Not good. No detail analysis of the problem. I submitted my router at 4 pm on Saturday and got sms at 6 pm that its fixed. When recevied it worked for half an hour and then broke down again!

Sa
Review №94

Hmm not so good but better than other

Ut
Review №95

DLink router and networking accesories service center at Ganesh Chandra Avenue

Pr
Review №96

After replacing Router,they didnt give Ethernet cable.

so
Review №97

Good techical support. Well behaved.

EV
Review №98

Staffs are very professional and well behaved

Ch
Review №99

They will replace or repair the submitted devices on either next day or in 2 days max. Service is good.

ab
Review №100

Extremely happy with the service..you will always get a immediate response.. They will not harras you by delaying the delivery for sure.. Over all 5star for service

Information
45 Photos
100 Comments
3.9 Rating
  • Address:4, Ganesh Chandra Ave, Mission Row Extension, Esplanade, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700013, India
  • Site:https://service.dlink.co.in/
  • Phone:+91 33 4007 8837
Categories
  • Internet service provider
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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