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WHSmith
Netaji Subhas Chandra Bose International Airport, Dum Dum, Kolkata, West Bengal 700052, India
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Am
Review №1

A good place buy books along with others things. You can certainly pay visit during your transit or if you have time during your flights. It will definitely make your day better.

Tu
Review №2

This is absolutely fraud company. They took my 350 rupees payment via gpay at Kolkata airport. And payment was successful also. But they told me payment wasnt successful. I emailed, contact them a lot of time. And they still ignoring my problem. They fraud me dont buy anything

Ku
Review №3

Currently it is operative with 2 staff employees. Since Im a frequent traveler I often stroll along the aisle of this store. Currently they are frequently sanitizing and showing good hospitality.

vi
Review №4

Nice stuff you can buy from here

sh
Review №5

They are cheaters as they charged me twice. On 8 Oct I purchased Snikers pack and big carry bag and paid 1010 rs. I gave my card for the payment. First they tried and said payment not received second time they showed me its successful. I checked my account statement today where I got to know the debit has been done twice. Any contact number of them if some one can share. I planning a legal case against them.

P
Review №6

My go to place to pick up a book and pack of Trident for in-flight reading. This is one British brand I dont mind endorsing. Book choices are a bit limited here but look fwd to finding Richard and Judys book club picks here.

Su
Review №7

Good stocks

Ko
Review №8

❤️

NI
Review №9

They dont have a good verity but the one they have are good for traveling. They dont have chairs where you can sit and read before making a decision to buy one. Staff was not friendly but not rude either. They do have some amazing postcards which you can buy as a memory. In all. Just like any other airport shop.

Ah
Review №10

Absolutely terrible experience. There was a big stall saying buy one get one half price on books. Some of the books on this stall had yellow stickers saying buy one get one half price, others did not. I picked up four books from this pile, 2 of which had stickers, 2 of which did not. Funnily enough, the books without the promotional stickers were included in the promotion, and the 2 with stickers were still full price. After politely trying to explain that it is their mistake if they have mislabelled a significant proportion of the books, the man serving me became aggressive and claimed there was nothing he could do. He refused to call his manager for some time, and refused to acknowledge his mistake. He finally called his manager, who was equally as unhelpful. I paid full price for the books that’s shouldve been included in the promotion. I explained politely that for the sake of other customers, he should remove the misleading labels and reorganise the stall, as there was no way of knowing whether a book was included or not in the promotion. My suggestion was first addressed with ignorance, and then rudeness, and not once was an apology given. Absolutely dreadful.

Fr
Review №11

The staff here it seems has no knowledge about anything. They are only gossiping amongst themselves. Paytm service is accepted However the people at the counter said I dont have wallet balance when I had sufficient balance reflecting on the screen. On asking for a solution they were looking for an employee who could solve this issue but that person was nowhere to be found and the people at the counters had no idea of how to use or solve this issue. I ultimately ended up not purchasing what I wanted.

Pi
Review №12

I was trying to do online transaction for a product i purchased. But transaction failed so i paid cash. Aftr 10 mins i received a msg of succesful transaction. So i went back to collect the amount. They asked to mail the details. I did that even called them 15-20 times. Still not received my money back. They dont even bother to reply the mails.

Ru
Review №13

Nice place , but the books are very much costly than the original price.

Sh
Review №14

Its not only book store, rather its a multistore with branded and high priced items. A lots of things are available here, such as books, soft toys, dolls,toys, chocolates,chips,cakes, biscuits, cosmetics, juices and drinks, cakes, home decorating items etc.There is no cheap items, chocolate price starts from rs.100. So get things at best price.

za
Review №15

Theyve got a good assortment of items ranging from dry fruit to headphones that will keep you busy at the airport and during your flight... I dont know why theyve discontinued keeping twix and bounty chocolates. They were my constant... Its a grab and go place at the airport..

Hr
Review №16

I was looking for some bengali book in Kolkata airport counter but unfortunately there is no collection of any bengali book.WHSmith should keep some regional book to promote regional culture and provide customer a wide variety of books

Wh
Review №17

Nice shop with things a traveller might need after a flight. Quite like any other airport shop.What makes me give it 5 stars though is that the staff at NSCBI arrivals held on to a duty free purchase I left at their store and returned it when I made enquiries 5 days after I left it.I am sure they would have called to inform me if they had my number.Sayantan and team, you guys are incredible!!

Pr
Review №18

If you missed buying books for a trip try their wide ranging collection. At times some publications of old stock is offered at discounted prices ranging from 10% to 50% but these are mostly clearance sale of unsold stocks. Books here at many times more pricey than outside the simple reason being the high rent paid for leasing space at Indian airports like many other countries.

Gu
Review №19

Howrah to Kolkata Dam Dam airport

Ka
Review №20

I look forward for latest collection of books here. Infact i bought many books from here. Also they have a good collection of exotic chocolates.

Sa
Review №21

Its a very nice book store where u can find all the books which will come in your mind. Very nice place.

ST
Review №22

Kolkata is very far from development. But after forming wh Smith and other many shops at CCU makes it feel like little premium now ..on WH Smith you will get toys chocolates mostly imported luxury items accessories and much more things.

Jh
Review №23

Good enough to find new arrivals and then order from Amazon and get the same books at 30-40 % discount. Being located at Airport it is very expensive. But ambience is very good.

Aj
Review №24

Bit of a mess. A lot or random items, have to really look for whats useful. If however you are looking for USB cables... You are in luck!

Bh
Review №25

There are like 30 useless staff in there just chatting among themselves. When asked about a product 2 chatting employee just said it is in that corner and continued chatting. why the heck do you need employees if they cannot help a customer? poor experience.

As
Review №26

My favorite store in Kolkata Airport. Food, magazine, cigarette, Gifts, books - everything available. Service is fast and almost no waiting.

An
Review №27

A good store with lot of Biography and Novels and historical pages on it. The cost is as per the standard of an International Fly Station.

Ho
Review №28

From a bookstore, wh Smith now sells toys, sweets /chocolates, electronics and a range of other products.

Sa
Review №29

Only place inside where u get cigarettes.Chocolates, books, gift items.Reasonably priced

bi
Review №30

Good shopping outlet inside Kolkata international Airport. BOOKS, MAGAZINES, Gifts, Toys, Souvenirs, travel & digital accessories, chips & biscuits, Cadbury etc. available here. Caps are also available in this store. The shop is neat and clean. Rate is in the higher side as its situated inside Airport.

IN
Review №31

Its always nice to have WH SMITH in your airport but what i feel is that they can improve on their collection in this outlet

Pr
Review №32

Interestingly this WHSmith is popular for current book for everywhere, except Kolkata International Airport, I dont know why they have so poor collection of books, I tried last at least 10 times to buy some books for my travelling, but alas! Please think , customer like us will refrain from your shop in future.

su
Review №33

Good place to buy books magazines for the flight ,package foods n toys also available here

Sa
Review №34

Its a really cool place with even cooler books and food stuff !

ro
Review №35

If you are a book worm, you will love this place. But they have to keep updating the catalogue as many books were unavailable

Sh
Review №36

Good pick up for quick bites and bits before the flight

su
Review №37

Nice shop at kolkata airport to buy gifts for your dear ones.

De
Review №38

Nice collection of books. A bit expensive. Worth it. You get what you want.

Aj
Review №39

Range of books are not very wide, but still good books are available that can be enjoyed for waiting/travelling time.

ka
Review №40

All type of kitchen needed things are available at this shopping center, and well located near food complex at metro station

S.
Review №41

Big shop best quality produc available here

De
Review №42

Its just full of good books.. Nice

Pa
Review №43

After long time Kolkata airport is upgrading good steps.

Ab
Review №44

Good assortment of products that you can buy from here at the airport.

TP
Review №45

Books shop inside airport of netaji Subhash Chandra Bose international airport Kolkata..cool clean good looking nice shop

Pr
Review №46

Very good story books ar available here an candy also

AK
Review №47

Great place at most of the countries prominent airport to buy stuff.

Ne
Review №48

Good to pick up some last minute essentials at the airport!!

De
Review №49

Its costly for middle class people. But services are good. Well arranged.

Un
Review №50

Situated inside Kolkata airport, useful books to hook up during travel

Ba
Review №51

Good product

Sa
Review №52

No need to say. Its perfect.

Sh
Review №53

Not a very fine collection but some fine books available

So
Review №54

Really nice ambience. Quite cheap for a 5star hotel.

Sh
Review №55

Nice store at airport to get things at mrp

Su
Review №56

Nice book store, wide range of contents are available.

Ri
Review №57

Get your favourite book while waiting.

Mi
Review №58

Nice place with well manage flight waiting area

AN
Review №59

Great collection ...anyonw shoud visit

Ma
Review №60

Good place for shopping during waiting time at Airport

Em
Review №61

Good shop to buy any kind of book.

NA
Review №62

Neet Clean and very helpful person are there ...

Su
Review №63

Good stock but more titles needed.

Ab
Review №64

Try to buy cosmetics only.

Vi
Review №65

Best place for books and lite snacks..

su
Review №66

Located at SHA of the departure level of Calcutta NSCBI Airport. Have a very rich collection of mainly English novels.

Sr
Review №67

Way too expensive. Collectables are locally available as well

Ja
Review №68

Good collection of books and magazines for you trip

Sa
Review №69

Good for last minute purchase at airport...

De
Review №70

All type of books are available hare at discounted price also lower price from online

so
Review №71

Staffs are well behaved and has good stock

SO
Review №72

Wrost placeI lose my bag to this place but fanchise not co-operate with me

Di
Review №73

Always stopped at this place after checkin and food... Easy pick, pay and go...

Av
Review №74

Good store to find books of your choice

Ta
Review №75

Good for grabbing a last minute gift or book

Ma
Review №76

They do have Indian chocolates tucked away in the lower shelves. :-)

Ri
Review №77

Good for shopping inside Kolkata International Airport. Costly

Si
Review №78

The Google map is really helpful

in
Review №79

Enjoy browsing and only buy books

Su
Review №80

This is Kolkata airport you can buy small things like books chocolates or any book you want to read in your plane to spend your time. As its in airport the prices are high

Va
Review №81

Have good collection of books.

Di
Review №82

Good book collection s.

Af
Review №83

Nice shop. Little expensive

de
Review №84

Love it. Good collection of books

Ka
Review №85

A book store.et al.

vi
Review №86

Nice store for old books

Ab
Review №87

Love books? come here

sa
Review №88

Didnt get thing i want

Ro
Review №89

Nice place at airport in kolkata

Sa
Review №90

The staff is not helpful at all. They dont want to do business.

Su
Review №91

Mumbai Delhi and Hyderabad is better

je
Review №92

Not enough variety for childrens books and toys

Al
Review №93

Good place to buy books

de
Review №94

Nice book store on Dum Dum airport Kolkata.

su
Review №95

Nice place..

An
Review №96

Good variety of collection.

Ar
Review №97

Most complete store in the Kolkata airport

Sa
Review №98

Poor quality of food with high rates and less cleaning, no geaser, no hot water after 10 am , house keeping response is very poor.

Pr
Review №99

Good place to roam.

ra
Review №100

Quality and good collection of books

Information
82 Photos
100 Comments
4 Rating
  • Address:Netaji Subhas Chandra Bose International Airport, Dum Dum, Kolkata, West Bengal 700052, India
  • Site:/url?q=https://www.whsmith.co.uk/&sa=U&ved=0ahUKEwiJ0d-Y5NfuAhWMlxQKHYI1B4oQ61gI3D4oDjDDAQ&usg=AOvVaw3JFlks66YtSInUk26VbnHc
Categories
  • Book store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • NFC mobile payments:Yes
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