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PonyUp Salon (Salt Lake)
BF 32, Opposite Talwalkars Gym, BF Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, India
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Ta
Review №1

This was my first time at the salon. I must say I was extremely happy with their service quality and professionalism. I went for manicure,pedicure and nail art. All staff were very friendly and polite, especially the nail art guy. He listened patiently and recreated what I exactly wanted to get done. This will definitely be my go to salon going forward

Sa
Review №2

The service is very nice. The stylist asks and gives in amazing suggestions for hair cut, beard shaping or any other service available. The salon completely helped me a lot in changing my looks and stay groomed all the time. They take you for a soothing wash with shampoo before your hair cut and then the stylist guides and suggests new looks which look amazing according to the persons choice and will. The salon is properly sanitized and it is sanitized again before any person sits fir their hair cut or shampoo. Overall, the place is very nice and value for money. They even provide offers and points to their application.

Po
Review №3

This place is my one-stop solution. Art from the excellent service they do tailor-made consultation which will benefit you the most.

SH
Review №4

Extremely Very bad Hair cutting. Cutter is not experience which cut is suitable for face. They have charged 499/- + Gst. for stylist hair curt. My money is full wastage. Which agency awarded to this saloon for best saloon.

Vi
Review №5

Salon is good one. The behaviour of there staff and the manager is too good.

Ja
Review №6

After a bad experience in Kolkata. But finally i got my one stop solution. I made the best decidion ever scheduling an appointment with these guys! Amazing service of *hair color* and my nails are beautifully polished and shaped. I got my refill. The customer service is great. Everyone is friendly.

Ma
Review №7

The manicure pedicure done by Sushil was top notch. Their hospitality was also great. I think finally I have found a salon which I can stick to forever.

An
Review №8

I had my Keratin treatment done by Asif. It was very nicely done... service and the behaviour of the staffs was pleasant. Would recommend for sure.

Mo
Review №9

I always go there for my makeover... Rita di always take care of mine... She is a magician... Her handskill are awesome ... They are very friendly and courteous and always take good care of every individual 😎

Ni
Review №10

I loved the experience! I went for a facial.I felt relaxed. My skin feels rejuvenated! Heavenly experience!

So
Review №11

I visited salt lake branch salon yesterday for the first time. I looked out for a hair consultation as my hair is too thin and unmanageable.They referred me to one of the hair dressers on my request. She was a lady, can’t remember her name. I asked for a hairstyle but she gave me a totally different look overall saying I have less hair in the front section. However I think the hair style was not dependent on hair thickness it was easily doable on my hair. When I asked her again to set it correctly she got hyper which was really unprofessional.I’m not satisfied with the service I got there. See, I haven’t spent this big amount for this simple haircut which she gave me! Have heard a lot about this place but now I’m full of disappointments!!

Sh
Review №12

I visited PonyUp Salon Saltlake for the first time yesterday. It was a mixed experience. There are few points I would like to highlight which are as follows :-1) The behaviour of a girl in the reception area was sweet.2) The hairstylist Rita was experienced according to the receptionist though nothing extraordinary happened considering the price point which was 900-1000 for a haircut. To especially mention the blow dried setting got completely messed up within 20-30mins so it was a very basic service I would say. The styling products were not professional enough as per me because it made my hair even more frizzy after blow drying which usually doesnt happen in any renound salons. Disappointed! She was not polite enough!3) Now coming to the most important part i.e. the hair washing technique which was horrendous. The guy doesnt know the basics. He didnt check my hair type, didnt bother to ask about the water temperature to be used, he was busy pulling & scratching my hair with his nails like anything even after telling him 3-4 times. A very untrained & inattentive staff I would say. He was in a hurry.P.S I am definitely not going back there for such kind of an average service because my hair is very precious to me & they dont know the basics - i.e the hair is to be treated gently & with care.

ru
Review №13

Excellent service and great behaviour. Overall a very nice parlour.

ar
Review №14

These place is situated near swimming pool saltlake peoples are very helpful working here only according to price point work is not so like full So, I suggest if anyone needs a quick hair cut can visit ponyup

Sa
Review №15

Superb service and staff. They are providing amazing service and amazing offer they are providing balance @4999 just check there App.Do visit Ponyup Salon Saltlake 😊

YU
Review №16

I went for a facial for the first time, had an excellent experience.They have their own APP in which we get welcome discount of 30% and they are running 8- 10 amazing offers infact we get points in App which we can redeem (saw this benefit for the first time in salon industryindustry)Guys, go check their app.

K
Review №17

Visited couple of times and found that unnecessary hype is being created from front office, like empty vessels make here too much noise with targeted price too loot customers.Wantedly they increase the price and they give discounts which are of no use to customers.Pony Up analysed customers pulse and estimates customers to loot.Once you visit then anyone can understand.I heard one employee saying customers are less now we have to offer other services also if any customer is coming for only one service for instance haircut or facial.Thanks and I am not against anyone.

He
Review №18

Very professional. Good hair cut

Su
Review №19

Best hair colour just visit nd change ur look

Oi
Review №20

Too costly for what it does. But will give you a very good experience.

Pu
Review №21

Excellent saloonAll of members behaviour is too good.

Ar
Review №22

Staffs were very well behaved and professionalI did hair keratine today n i feel they have done the bestBut i paid 3500 for this which i feel is on little higher side

Ai
Review №23

I just loved their service. Highly recommended.

An
Review №24

Had heard a lot about PonyUp so visited them today and found them exceptional interms of professionalism, genuine products and top notch service. Even the manager remains on the floor and cross checks each & every steps taken by the assistant and the hairstylist. Kudos to the management.

Ra
Review №25

I went there for haircut there hair stylish was good. Quite professional and courteous staff. But they charged me 900rs plus taxes for haircut i felt it quite pricey. Overall good salon.

An
Review №26

They understood the assignment. 10/10

Tr
Review №27

Recently I was at @ponyupsalon saltlake for a pre pujo pampering sessions.I had availed the1. Keratin Hair Spa - This removed the dull and fiziness of my hair and got back the old lustre and the volume.2. O3+ Whitening Facial - This cleansed the dark pores and the rough patches of my skin and made it smooth and have a natural glow.3. Ice cream manicure - This was absolutely so good! My nails were shaped and also nail colour of my choice was applied.Absolutely loved the services I availed. I completely got rejuvenated. Also do check my posts to see their pujo special offers. The staff were extremely friendly.Loved the time I did spend over here.Worth a visit and reccomended.#ponyup #prepujo #selfpampering

De
Review №28

Pretty good haircuts at affordable rates. Plus the discount they give to their first customer is such an ooof

Sa
Review №29

I didnt had a good experience last time as my hair color was not applied properly but they have an amazing CEO who was super quick to respond with an apology and offered a good deal of discount on my next service which I availed today. Staffs of salt lake unit are awesome and the person who did my hair color this time was amazing. According to me, they are 1 of the best salon in Kolkata now after Eye Catchers.

In
Review №30

So I recently visited this place and have to admit. The best salon rates you can get in Kolkata. The experience overall was amazing. The hospitality is also great. You all should and must check this place out for some amazing offers going on this Pujo season. Hurry!

Am
Review №31

I see new faces almost every time I visit. Also you guys need to be more consistent with your pricing. For the same haircut I was charged differently and no reasons were given whatsoever when I asked.The premises are clean, but the hair stylists must not request the customer to take off their masks. Please understand this is important now

Su
Review №32

Good salon. The staff is very helpful and nice. Would highly recommend.

Pa
Review №33

Very good

Na
Review №34

Just visit nd change ur look ❤️😍😍😍

Ri
Review №35

Had a really great experience. Even during these times they take every precaution possible to serve their customers in the best possible way. Really happy with the service. If you want a stylish haircut at a reasonable Price PonyUp Salon is the place for you.

An
Review №36

I was done a hair cut nd they change my look 😍😍

al
Review №37

I loved the way my pedicure was done I was facing issue with nail ingrowth and they have sloved it.Every one present there is over-whelming.

Su
Review №38

Awesome experience with this saloon very frankly staff

Jo
Review №39

Good customer service and they are good at hearing to customers requests.

Ak
Review №40

The staff doesnt understand a single, simple direction. The end result is a lot of time wasted for nothing. Also, they deleted a detailed poor review on Facebook. Is that how you maintain good reviews even after such horrible haircuts? Dont get me started on the beard trims. Never going back.

Pr
Review №41

My stylist Arjun was wonderfully professional and did a great job, I am pleased with my haircut and the care I received from him. He was also very careful, sanitised all surfaces and was wearing a mask correctly. However, the hygiene in the place in general is greatly lacking, and this is a major concern now in the middle of a pandemic. They request customers to remove their masks, and themselves do not wear masks. The ones who have masks on their faces, have the masks dangling below their chin/hanging off their ear, with their nose/mouth exposed, and there are several workers there who do not even have a mask on. They are also not using disposable wraps and I did not see the styling tools such as combs and scissors being sanitised. I asked repeatedly for masks to be worn, but I did not see any change in behaviour. Very disappointed in the establishment.

Sr
Review №42

The service here is decent.

Sr
Review №43

It was my first visit to the salt lake branch and its a very comfortable experience, would recommend this place.

Mo
Review №44

Good experience and they take care of each and every client, they create a homely environment

Si
Review №45

Just a quick note of thanks, for having a good service with excellent results! I would like to compliment your hair stylist, Ms. Anu for the fabulous service she provided. I went to Kolkata to attend a wedding and i needed a hairdo.. I have seen that most (all) parlours in Kolkata like making a big old style bun, but i wanted something modern and thanks to pony up, they gave me a natural looking & modern hairdo.

Gr
Review №46

I was very satisfied. Staff is good, and good services offered

Su
Review №47

Wonderful

Sh
Review №48

The service was good and the price was worth it.

Kh
Review №49

Best salon to look for. I went there for facial and haircut. Everything was just amazing. They give proper details as to which would suit you and also the facial was marvellous. Owing to this covid situation, I was a bit tensed if they would take proper measures. However, it was only till I reached there. The staffs are scanned on a regular basis, they are properly sanitised and they maintain proper hygiene.They are polite and well behaved. Needless to say, everything was carried out in a professional manner and Im gonna visit this salon again.😍 Loved the time I spent there. Go for once and you will not regret for what you paid.!!

De
Review №50

Bunch of noobs. Music good, grooming - just the worst!

Bo
Review №51

I would give 6 stars if possible, but I was misguided with the total amount. Last day I booked an appointment for Keratin Hair spa and Hair cutting and asked for the amount. Today after completing my service, the bill was almost double than what I was told the day before. Else, the Best parlour I ever visited.

Ab
Review №52

Good place for wedding makeups

Sa
Review №53

Nice experience ☺️

ar
Review №54

They did not have a shampoo from tigi and instead of that they were suggesting me to take shampoo from some other brands which I dont use. Moreover they do not have any refund option if you pay through gpay or phone pe which was quite astonishing. A salon like pony up is not having any refund option where it was there fault.The above mentioned issue was sorted out by the owner himself. I am thankful and glad that he took his time out and sorted out the issue which I faced. Thank you for helping me out.

AS
Review №55

Hygienic and clean environment

Su
Review №56

I am going to Laketown ponyup for last 3yrs but this year I went to ponyup saltlake for the first keratin treatment. It went well but they asked me to trim my hair I have said no repeatedly but they assured me to that it will not reducey hair length I agreed to that but they chopped my to shoulder lngth from mid length they charged twice for the same hair cut .it was a horrible experience. I will never goto Saltlake ponyup again and neither suggest to go anyone. Bcoz they are very much moneyminded and not concerned about others look and emotions.

Ra
Review №57

Pleasant surprises such as these are hard to come by. I tried the bomb pedicure (fatafati indeed), where specialist Pramod did an excellent job. Pinky was good at manicure and Rita was superb in her face cleaning/anti tan treatment *super value for money treatment, my skin looks as though I got a facial done* Ritas head massage rivalled my mothers :) Support staff are also well mannered and good body language overall. Generous with water and coffee refills. Special thanks to Veer for nipping into the shops to bring crisps for my toddler. Avishikta, floor manager, also provided friendly and efficient service.

pr
Review №58

So so, not good service

An
Review №59

Reasonable price and very friendly staff.

Su
Review №60

Loved the premium quality saloon experience at Pony up!

Ro
Review №61

Great ambience and co-operative staffs.

Ab
Review №62

The whole chain of pony up salon is doing their job excellently, so this salon is not also an exception. Moreover, this salon has a huge space which is used to upgrade the salon to a next level. The hairdressers are very much professional and they have all the professional toolkits. They provide premium service in the city at a bit costly price.For me, I would definitely like to visit this salon whenever I can !

SO
Review №63

It was great experience at pony upVery hygienic and was with perfection

Ay
Review №64

Really professional and quick service. Prime location and easy to locate. Friendly professionals and variety of services available at affordable prices. So download the app now.

su
Review №65

Went for hair fall treatment yesterday. Very unprofessional behaviour. The man who was doing the treatment, tried to finish his job as soon as possible. He didnt even give the correct quantity of hair products. Bad service with high charges. Will not suggest anyone to do hair fall treatment at ponyup salon, salt lake.They should update the cost of services in their app. In app, it is showing a cost for hair fall treatment service but they charged me different cost. very very bad experience.

Av
Review №66

This salon is one of the best salon in Saltlake area. There customer service is very good. All the staffs knows how to give best service to their customer. One of their staff named Mr. Shiva is really very good. Recently they have started loyalty program which is very transparent.

La
Review №67

I absolutely love this place. I came here for a facial, the facial was marvellous and the massage given is excellent and there hospitality is awsome. All the employees working here is very polite. I wanna give 6stars to the salon.Thank you Pony Up Salon for such an amazing service.Guys to visit this place.

Ra
Review №68

Had a relaxing foot and leg massage. The person massaging knew the job well and talked Very nicely. Will definitely visit again.

Re
Review №69

Excellent service , nice behaviour. Thanks Shusil .

su
Review №70

Always come back with a pleasant experience

pr
Review №71

Very amazing experience. Heard about this place from a friend and decided to try it for my haircut and I was more than surprised with the service. Excellent staff. Skilled as well as hospitable. Will surely recommend and revisit in the future.

So
Review №72

One of the best salon in saltlake

Su
Review №73

It was my first experience at Pony Up Salon and it was truly amazing. Each and every staff are trained and experienced. I was overwhelmed with there service.Keep it up Pony Up salon. 🙂

sa
Review №74

Did keratin treatment worth 6000/-, promised so many things but was worthless. Lots of hair damaged and the quality of hair deteriorated as well after couple of weeks. Very bad experience.Please dont go for this salon if you want to save your hair from been spoiled.

Ad
Review №75

Amazing service and courteous staff...complete sanitization steps being followed

Ja
Review №76

Salons are way out of my comfort zone but I was made to feel really welcome. Great communication from start to finish and a lovely relaxed atmosphere. Really happy with my haircut.

Vi
Review №77

Went for keratin hair treatment. Was effective for only 20 days although they guarantee 4 months. The shampoo recommended by them was horrible too and it made my hair more dry and frizzier.

ch
Review №78

Very good services provided with most humble and polite persons.

sr
Review №79

I always had an awesome experience

ai
Review №80

Two days ago I was at the Salt lake branch of@ponyupsalonin Kolkata. Its a one stop destination for all your beauty and hair care needs.💇‍♀️.The staffs were extremely polite and skilled. I really loved the interior of this place.🤩.I availed their Keratin Spa, 03+ Whitening Facial and Pedicure. Im highly satisfied with the top notch service they have provided.❤.

Ma
Review №81

I had a facial from Munmun and it was excellent job done by her.I will highly recommend people for her and the Pony Up Team.Best salon 😊

El
Review №82

They had an offer for clearing CA examinations. I availed the Free haircut one. It was a wonderful experience. The staff was really good in his work. Overall very good experience.

Sn
Review №83

Pony Up has never dissapointed me. Its an awesome salon and the hair dressers here are very polite. Its a must visit.

Mp
Review №84

I went for smoothening........ its a wonderful parlour...staff behaviours are too good. & Also they are very friendly ..... thanks pony up for that wonderful moments...

Sh
Review №85

Good salon, bit overpriced. Shiva is there best hair dresser. Professional and clean work

pa
Review №86

I had a facial and it was really very awesome. There process and the massage is brilliant they know to do in a proper way and very hygiene.

So
Review №87

Best in salt lake

sh
Review №88

Very nice cut

Mu
Review №89

The salon is very clean and tidy. The professionals are really good and friendly. Really happy with my service. It is very affordable too.

Ed
Review №90

Excellent service with excellent hairstylists. Would recommend everyone to visit this place. Friendly atmosphere and giving minute details to your expectations.

Su
Review №91

Hygiene maintenance was good 👍 . I was satisfied with their service.

po
Review №92

So good ambience , behaviour and everything.. Most proffessional staffs . And if you go there for a hair cut ask for the guy called Shiva 😊

SH
Review №93

Its way too expensiveAlthough they have a good service but they charge too much for that..

So
Review №94

So this weekend I visited @ponyupsalon Salt Lake branch in Kolkata.❤️ Opted for the Keratin Hair spa,❤️ O3+ brightening facial❤️ ice cream pedicure 😍😍.the facial I had, the skin was glowing! Loved the spa as well, hair was so silkyAll the staffs were very courteous and they listened to my requirements, and suggested the perfect services..They have amazing offers going on currently for pujo, which I really loved

Im
Review №95

Thanks for the warm Hospitality and services received especially from the support staffs. We were delighted for the supportive gestures. Day well spent.

Sw
Review №96

The staffs over here are too helpful and friendly. The waxing job has been done perfectly. I loved it. Thank you so much. Hope to visit you soon.

Ai
Review №97

My mom visited this salon for a facial and she really had a very bad experience. Piyali did her facial and that was very worst one. No massage was done properly. Pack was not included with the facial. Very high rate. They also denied to issue any bill.

Is
Review №98

Overpriced. These guys dont give you the right suggestions. Just want to rip you off.

DI
Review №99

Behaviour of the staff and their services are outstanding. Price is also reasonable. Will visit again and recommend all.

Ri
Review №100

Only one Hair dresser manages 2-3 clients, other than that his helper does the job, they should hire more professionals

Information
100 Photos
100 Comments
4.3 Rating
  • Address:BF 32, Opposite Talwalkars Gym, BF Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, India
  • Site:http://www.ponyupsalon.com/
  • Phone:+91 98308 56644
Categories
  • Beauty salon
  • Bridal shop
  • Hair removal service
  • Massage spa
  • Nail salon
  • Spa
  • Tanning salon
  • Hairdresser
  • Waxing hair removal service
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Payments
  • NFC mobile payments:Yes
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