Very dirty workplace, poor ventilation, ac provided for show. I was in the lounge from 10 am to 5pm for std. Servicing only. Regarding servicing. I had very good experience for each & every servicing. I visit only this centre but I am sorry to say I am disappointed now. Please improve your method of working.

Outstanding performance in every respect from repairing work to customer attention.

Alert.....!!! Dacoits are waiting here to loot your hard earned money.Dont go by their fake self made reviews..First of all they are very unprofessional but will not leave any single opportunity to loot you..Go to Mallick Bazar or Austin Patuli...but dont come here..Rest is up to you.Thanks & RegardsAbhishek

Nice. Never Drove A Car For Repair Though!

It has always been a good experience,since my first car was Santro which was delivered by them in the year 2008-09,SainiHyundai showroom was under construction,till today they have maintained a very cordial relationship with their customers and their service personnels are very well trained.

This Service centre situated near Mominpur..Very good service provided by them..They are very helpful..Staff behaviour is very good...There is a well maintaind Air conditioned waiting room for the customers...

Good place for car servicing. Good behaviour of staffs.

Excellent Service hare

I have purchased new santro Era Executive model 5days ago but theres a problem in cabin light.which was not working.I have contact this service centre and they send driver and within 15 min they solve the little issue and now all is ok...nice service nice behavior...sujjested ever Hyundai customer...

Its one of the best and comfortable workshop from hyundai where the cars are treated with good care .THIS PLACE CONSISTS OF EXPERIENCE AND EXPERT MECHANIC WHO WILL NEVER FAIL TO REPAIR YOUR CAR . IF YOU GIVE THEM YOUR CAR THEIR SERVICE WILL DEFINITELY CONVERT YOUR CAR TO A NEW ONE .. !!THANK YOU FOR SAVING MY CAR VERNA which was truly in a critical condition .

My son had very poor service experience.

I had booked a sevicing for my i10. At the time of booking i had not mentioned whether it was paid or free servicing.It was actually a free coupon servicing.Once i landed at the workshop i was outright refused a servicing on the grounds that coupon servicing was only done on sunday afternoons and that the free coupon servicing should have been mentioned at the time of calling.There is no intimation anywhere that coupon servicing cannot be done on a weekday. If this is the company policy then the executive should have told me so at the time of booking which was not done.To cut a long story short, the servicing was done after a scene had been created, not to forget that i am 71 years old.Your customer care executive, who claimed she was the manager requires retraining in dealing with customers especially elderly customers.Thank you saini hyundai for a horrible experience at the workshop.

Decent and prompt attendance. Fast processing. Minimal waiting.

Very good service as per estimate and on time delivery

Staff needs constant reminder to get the work done

Ok ok

Debasis Dutta is very cooperative and gentle guy..

This is how the car was delivered at home after servicing with cleaning and washing

Good service center.

The best.

Service wise better than Austin Hyundai. If you told them about your car problem, they have solved the problem.

Went for servicing, nice place and helpful staffs, had an awesome experience. Really liked the place and the cordial behaviour of the Hyundai employees.

Prompt service rendered.Good behaviour of staffs and mechanics.

They really take care of your car and explain in detail. They are expensive but good value for money.

Front right glass window was jammed..Rectified

Myself have been visiting this workshop for 13years...most of the time I got prompt and good advice with technical support...

Very good experience, staff is very humble and professional, nice showroom to visit.

Average servicing of car.Not up to the mark and as per expectations.Not worth it.

Provide good service

At last, I am satisfied the services. Spacial thanks to service manager Mr. Amitava. All issues are fixed. Thanks again

Courteous staff and quick, efficient service. Highly recommended

Ok

I took my car to Saini Hyundai Service Centre, Mominpur, Kolkata today on 14.10.2020.After being made to wait for almost half an hour, finally I asked my advisor Mr. Santanu for a change of switches for opening/closing the driver’s window. However , after consultation with the proper mechanic, he said that the said part is unavailable. When I asked about the feedback form, his tone went rude and he cited lack of spares parts due to the COVID pandemic. He evidently got irritated and asked for over 5 hours time for a mere interior cleaning of the vehicle.This has happened a month earlier too, when I was forced to go to Hyundai Kalikapur Service Centre for a change of fuel filter.I understand the shortage of staff and overload on overworked labourers due to CORONA which is apparent from the stressed out condition of all the personnel at the workshop; but that is not a reason to be rude to customers. If sufficient amount of spares are unavailable, then why did customers like me get welcome notes to service centres in our mails after the lock down was over? And your employees wonder why we prefer outside service over Hyundai service centres.This kind of unprofessional behaviour is against the work ethics of Hyundai as a brand. If this continues, then loyal customers like me won’t think twice before opting other brands over Hyundai in the future.Angshool Mukherjee.

It was a sunday (11th oct 20) and though the service center opens at 9am, the store manager did not come on time.. We waited till 10.30 bt still the store manager dint show up so we could not get our service done as we needed to change the brake pad and so we had to go to a different service center

I thought I would never go back. But surprisingly Jayashree, Amitava, Mousumi, Kapil ensured that few people can change the overall game. You guys converted a detractor into recommender and now I am in the top list of NPS. Thanks for lovely come back. Mistakes are part of life but a true champion always gains back the glory. Great place to trust !! Kudos 👍

Good . Attentive towards customer. Poliet and dedicated. Waiting place was clean and comfortable. I really felt privileged. They took a bit longer than initial commitment. But it was okay for me as the decision of some repairing work was taken in the afternoon around 3 pm.

Good Effort by Mr. Pranav Dutta to resolve my car problem - Dicky Lock

3 weeks back, beyond servicing while returning back home my i20 car was stuck and was not moving. There is a problem with clutch pad. In spite of highlighting the issue, they did nothing around that issue. Service center said they don’t have the required parts. I tried to follow up with them , but o response. Horrible experience.

Very quick and spontaneous service. Thanks to the team.

1. Perfect customer lounge2. Hassle free service3. Very friendly behavior4. Good location5. Transparency in work

The support staff are simply excellent. The listen to all your worries and questions deligiently. Not only do they try to.fix the problem to their best but they also escalate the matter when necessary to higher authorityhority for a proper solution. Believe me I have been through a problem very deeep into hyundai experience, and they have tacked it at professional best. Even if you have not bought your car from Saini,, definitely a place to go to for all your queries

I am rewriting the review after having experience of 2 month post servicing from this service center. Never ever visit this service center. I have spent 34000 rs and most of the work was not done by them whereas I was told they have done full check up. I am getting trouble every now and then. Those who are new do not visit this place as they can be fooled by the gentle behavior of the staff and management.

Not best but good

Great .ontume delivery .quality service 👌

Their service is too slow and they do charge really high

I visit today saini Hyundai mominpur,job quality is very good and santanu doing excellent job,great experienceThank you

Pathetic experience there staffs are extremely non co-operative. I was there for my 3rd free service and I asked them for some repair works.. All works are incomplete, car wash not done properly, engine oil price is Rs. 1000/ expensive than same product in open market. Many free services works are not done propproperly. 6 hours taken to complete free service .I will not recommend any one to visit therethere.

Nice service area. They charge the exact price. All workers are having a proper dress code and excellent behavior. The road is narrow when you reach the service center . Anyways they service the car properly and clean it properly . The lobby where owners wait for their car is clean and tidy.

It’s a good one but location is little congested

Very good service. Staffs are with good behaviour. Overall experience is good. Only location is not good.

Good service. Delivery as committed.

Extremely costly. For painting for 6 Pannels they gave a estimate of 41000/ INR

No attention

Delivers as promised. Quick service, quality staff. Deducted 1 star as the customer waiting lounge smells of urine as the toilets seems to be not cleaned at regular intervals

I am very much satisfied with the work done here during my first servicing. The behaviour of the staffs are quite well. Looking forward to visit again here!

Extremely satisfied with the services of the Service Centre. Very helpful and responsive staff.Keep up the Good Work!

The experience was wonderful. The services provided were as per expectations. Would recommend to Hyundai customers.

Its a best and old workshop friendly staffs

Professional approach in delivering service on time.

Excellent place to get your car service done. Well maintained, good customer lounge, prompt service.But a bit expensive..

I had a great experience with mominpur work shop. Car delivered in promised time. I recommend this workshop

Excellent service station .Front office lady very good behaviour

Dear sir,your staff need to be polite with customers,I visited with my car today I was made to to shift my car 4 times,made me feel very uncomfortable,but very satisfied with your servising and servicing manager who Handels situation very professionally.

Humbug reception. Confused. Dont know what they are talking about. Remind them that the customer is always right

Staff very much courteous and professional,charges are affordable and services are excellent,I will suggest one time visit to all proud Hyundai owner to feel the experience.

I have had a very nice experience overall. The estimate provided and the way I was attended in the workshop is commendable .

It is famous Hyudai Service Center.

Service is good . Nice person

Been with them for 15 years and that is long long time. Our first car is still taken care by them.

Good quality service.. they take good care of your vehicle and have experienced technicians. However its best to opt for pick up and drop service as the place is a long way inside from the em bypass.

Excellent work and cooperateWith customers all time. Thanking you

I serviced by elite from mominpore and they were very co operative. Miss Jaysree guided me the right way and valued my time. I strongly recommend mominpore.

Excellent service and timely deliverance. very good customer service by Amitava and team...keep it up ...

No time specification maintained while receiving the car from home. Waited for more than 1 hour before I was attended.No complaints in the servicing and other related services. That’s great...Only the time issue has to be taken care.

Good service and timely delivery ... Ms tukun roy is very welcoming and good at her work !

Entry from diamond harbour road is a problem.

Excellent service and customer friendly behavior

Customer lounge is comfortable and but no service for offering customer tea or coffee.....

I am i10 owner and feel proud to have a Hyundai car. Am very much satisfied and delisted by Mominpur works shop. They have very good quality staff and their service quality and customer facilities are to good

Santanu shaw is excellent

Customer centric. Time management is good.

Very warm and nice staff. Very impressed.25.01.2020.Revisit at Mominpur workshop for my cars problems and service again. As always, I am too impressed with the warmth of everyone here in the workshop. I really pray that everyone here remains the same forever. Thanks Saini Hyundai for maintaining such lovely people. Special thanks to Waqar SA and Amitabha Palmal during this visit. Last visi, it was Anupam Pal. Thanks Saini Hyundai.

Good mechanical repairs and helpful

All service advisor are experienced and service quality very good

The worst service center. Do not have any proper estimation of cost and time. They always find unnecessary faults in you car even with regular service. If you disagree they will threaten you regarding major fault in near future and reduction of discounts. Recently I visited for regular checkup and they charge me Rs 12,000/- including Rs.9,000/- as labour charge They are very much helpful during free service and when they call you for paid service but their behaviour change once you enter the workshop for paid service. Ill never recommend this workshop for paid service.

Excellent hoapitality and value for money. The technicians are well trained and expert levels are exceptional. Any query or issues will be taken care beyond the customers satisfactory level. I have been there in several occasions with my Elite i20 and I am truly satisfied with the services.I am sure that the sevice level will continue good in future also.

Thanks to Mr Subhajit and Mrs. Shreyashi. Exceptional service provided by Saini Hyundai Service Center.

Suvankar is the best...love the way he handles queries... Customer centric... Awesome knowledge... Very good advisor... 10 star to him...

Excellent service provided by Mr. Abkar.thanks a ton

Good Service but Labour charges are on the higher side...

Very professional & on-time delivery.

Make sure that jobs are done completely on your car before leaving workshop

Excellent service... Job well done after my car carpet got soaked with water.

For good worker

Good service, excellent work and they are maintaing all the required standards

Excellent service and attitude of employees. Only problem is the approach road is narrow as it is located in one of the bye lanes of mominpore. Will like to visit again for car repairing.

Good service and car delivered before promised delivery date.

Good service center.service was good.cannot comment on the prices charged though.seems a bit on the higher side.

Very good Hyundai work shop in Kolkata , all staff behavior is very good

Worst service experience...