They dont have time to listen customer problem.May business is high, no matter customer issue.Brand name is enough. Very bad experience I had faced. I dont want to specify amy name.
They have done horrible servicing for my mothers car. The battery contacts were never cleaned and the dying battery was not intimidated to the customer. Moreover upon a dipstick check it was found that the only half the required quantity of coolant was used. Will never take the car for servicing again at this place
Mr Sovan and his team of mechanics are nothing more than robbers. Theyll rob you out, and charge a fortune for some petty services amd body work. Not recommend, awful customer service and they over charge. Not good behavior, totally disappointing and extremely rude and . The worse service centre regarding Maruti NEXA. MR sovan is terrible
Machino Techno Darga Road workshop tries to play big brother ... But when they face a tough & demanding customer thats when they come to terms. Time to grow up if they want to survive. I doubt whether they use any SOP to diagnose technical problem ... Rather they go by hunch & try to keep the customer in dark. Spares availability is an issue. The only good thing is they serve tea & coffee to their customers.
Pathetic service, just for windshield replacement they have kept the car for the 6th day now and still not able to fix it.The GM seems not aware of anything what is going on ground.The regional head of Maruti is also not in a position to help.I requested to take my car in the condition it is and they are not allowing that and cannot fix the issue also.
They take care for the right repairing/maintenance of the car. I have no Complaint about their performance.
Pathetic service, since they have so much of space they should open a new section and people can take classes from them, 101 excuses for not doing the job on time should be the tag line.They also judge you by the car you have, so be careful.
Take your car preferably on weekdays for servicing. During weekends you have to wait to get your car serviced
Highly professional. Good service.
Useless service. Unprofessional behaviour.
Amongst the best service centres. I have been a loyal customer since the last 11 years. Have been super impressed with their work and clear billing systems. Mr Biswajit Dey is their best service engineer, probably now heading the centre.
Good place to get service for maruti cars. Reasonable price for everything except car body fix charges. Will certainly feel the difference in driving before and after service. Timely delivery.
Worst service...they will call your for car delivery stating all work done and make you wait from morning till evening
Good place 4 maruti services.
The service and the staff is too good. They provide you with genuine issue of your car and give the best advise for. Your car.
Present working activities are not upto the level.
We are using this Car service center for the last 25 yrs. The old grand ambiance is lost. The place has shrunk. But the Service of MARUTI CAR IS kolhatas Best.
1st. Time visit. Welcome is good, only servicing done. But missed to inform the is ready. One thing is pretty good, that is the location of the service centre. Communication after depositing the car is easy.
Pathetic service, behaviour of the employees is based on the type of car you have.
A good service place for Maruti Automotive
Work doesnt complete in time
Mr Rajesh Sharma and the sales consultant Mr Amir ali is the best and very supportive personalities of the Dealership, I got very prompt Service and Highly satisfied throughout the process, will keep on referring colleagues from Indian Army, thanks❤❤❤
Always talk to the Works Manager.. The service managers always try to push. Th technician are good and Knowledgeable
Pretty awful experience. There is a man, slim one, who appears to be some head or something. He doesnt know how to behave and what to do. Had to wait and stand there more than an hour just because I requested him to send some technician to look after my car after 15 minutes of waiting. Would never suggest anyone to go there. 👎
Good place to service your vehicle (Maruti 🚗)
Customer friendly, efficient & well- located/ easily accessible Maruti Workshop in Park Circus Maidan area
Satisfactory but I dont like its location.
Good work done
Excellent service provide by Machino team
Excellent service unique dealings and prompt action. I am always fond of the engineers and the mechanics. Ambience is too pleasant.
Its good.
Honest advice for repairs. Rare in todays world.
If you want the best sevice and customer behavior, this is the place you need to visit
Too good
Nice Service. They are very cooperative. Service lead time is exceptional with quality job. Out of several Maruti Service Centers, I have visited for last 14 years, this one is the place where I settled.
Good services....would definitely recommend
Did not buy a car but good location for a Maruti Suzuki dealership
Nice place to wait while your car gets freshen up.
Very good service centre of Maruti Suzuki. They have been servicing my car for the last 10 years and have never let me down..
Some were between the ssrvice you will feel its very very expensive, not material bit service charge also.I dont know how but maruti authorised service parts reseller sell consumeable at a cheaper price than you guys.Seriously maruti should look into it .I own two maruti cars but i could feel the hard pinch which you all give when i bring my car to you guys. Simple wheel allignmemt is double what mrf or ceat people charge.I go to mrf now they charge 220 all inclusive, plus you get 4 months time reallignShame on you guys what you all charge.I think i will send one mail also to maruti regarding this unreasonable charges you all take.
If u do not have any choice then its ok..
The servicing done here is very poor especially the paid service.the cars are not washed properly even shampoos are not apllied to clean the stains of the car.the battery of the car is not checked thoroughly.the wheel alignment is done quite forcefully and the tragic part is they dont have air to fill the tyres for the wheel balance.so you can understand what type of work is done there.the oil is changed but they will not let you know what category or brand they have applied in ur engine.but they charge u a premium!
Helpful..
How nice service
Best showroom
Ok. Better than the other authorized Maruti service centers in town. They have better trained technicians than other places who can properly detect the faults. However body shop is not that great with painting job in particular.
Maruti Suzuki work Shop
Totally dissatisfied. Will not recommend.
Excellent service. Service technicians as well as executives are really well behaved, friendly and well informed. They offer the best service in town. If you own a Maruti, ensure that you get it serviced here. They also have another workshop at Taratala and it is equally good.
Worst service.I will not recommend to anyone to buy vehicles from your showroom.
Most worst dealership, A few mechanic are extraordinary, they have superior qualityThe management staffs up to the director basically a cheaters.
I have been doing servicing for my car for last six years. Servicing is good, I personally recommend Subhraneel Chatterjee. He is too good, recommend what you need rather not to pressurize. However, their body shop is not good, they are not so professional. They can linger their jobs, so you need to follow up on regular intervals.
Prompt service reasonable rate
This is an authorized car service garage for Maruti Suzuki. It is location is convenient and has easy access. Internally it needs lot of improvements for customer friendly facilities and proper driveways.
Great collection of used cars. Affordable pricing. Nice staff behavior.
Usually a good place to repair or service vehicle but last visit was disappointing, spares are never available
Experienced mechanic are there.
If you buy lubs for your car make sure they gives you not from barrel, they used ordinary synthetic lubs from barrel which is more cheaper but going to bill you very high rates. Better you buy your favourite brands synthetic lubs and ask them to use it.
Peaceful place
Big workshop. Avoid weekend, even if with prior appointment. Cordial staff tries their best to satisfy customer. Initial registration / job cart creation process is painful and clumsy.
Does a fair job but the labour charges are high. Customer relationship is good.
Excellent support
Good
I am satisfied with their dealings.
Maruti suzuki certified car dealer. Very good service available here. Very big place.
Poor quality of work, with poor TAT
Amazing Service.
I am very much desatisfied after my first service. I have also mede anti rust coating at that time. The center totally failed coat properly dry. They also damage my car in various spot. They also exchange my new weel cover with a damage one. Do not clean the car properly. Overall exercise is not satisfactory at all. Trying to avoid this service center.
Professional and Prompt Service. Well trained Service Engineers who knows their business.
Good repair job and reliable. Also they are one of the oldest Maruti Works.
Too much waiting time, driver not reported in schedule time
Yes the best part of the garage is their current G M and his team towards customer service
Good customer friendly updated system
Maruti Authorized big workshop, but they dont have plenty of sitting space for the owners. They also take a very long time to do the servicing. I came here twice for free servicing, but my problem is not fixed properly whatever I had told them at the first servicing. So not happy too much. Every time they only tried to pull money from your pocket by saying that this parts needs to be changed and etc. It might be good for somebody but not for me.
Nice atmosphere and well behaved workshop I had ever seen.
My most trusted place for service and repair of Maruti cars
Good behaviour, prompt service and frequent after service follow up for maruti cars.
A perfect work shop. Helpful staff.
New structure with modern facilities coming up for betterment, accessibility is a bit difficult
Great prompt service. Professional quality work.
Good service are provided here for Maruti Car. Staffs are very very cooperative.
No. Let them rectify. It was good earlier days.
Good place
Machino service center is situated in very good locality, service facilities are also average .
Good reception, polite behaviour of the staff, cooperative staff, warm hostility, spacious, easy go through, etc
Very good but workers laid back attitude.
Huge space for a service center, staff are ok but professionalism is lacking.
Maruti authorised service centre..the workshop is good for service of car
Pathetic experience and unprofessional
Service quality is more than my satisfaction level
Maruti deaker workahop.
It is a good place to service Maruti cars
Worse service, dont go this showroom.
Good workshop for maruti suzuki
Good work of the staff and fast service.
With the proposed new servicing unit not fully operational in the Darga Road center, it is in a chaotic state. Your repair/servicing will get done but probably not in the best possible manner.
Charges very high. Good for within warranty period.
Good
Nice n cooperative staff who knows work
A car work shop of Maruti Suzuki company.