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Croma
Near Avishikta Apartment, Kalikapur Main Rd, Kolkata, West Bengal 700099, India
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Di
Review №1

Good store, nice behavior by the employees. Stock availability is nice and you can expect to see the actual phone with your own hands as well.

Ma
Review №2

Friendly Attitude, but some employees dont know all the features and information of the products they are ought to sell.Update : Been 5 days. Still havent got my product. No response from the support staff. Pathetic service.

Li
Review №3

I have asked the store after visiting regards some information but nobody seems to be bothered about reverting on the number I provided fr call bk.

Ni
Review №4

Overall excellent service...Awesome hospitality...I would like to thank specially to Rahul software support, Bapi sales, Sajia sales for their excellent support.Have a great day!!!Best wishes to everyone on the forthcoming DURGAPUJA in advance...

Sa
Review №5

Very good behavior from the employees. Really impressed by that. Keep it up!

Av
Review №6

Really good service. Mr Rahul & Mr Subham guided me select the perfect laptop for me. Thankyou for your service.

Re
Review №7

My experience of buying an iPhone 11 was extremely pleasant and good. Tithi Sarkar the young lady who serviced me is knowledgeable, cooperative and well versed with the product. I’m happy that I came to Croma for my purchase.

An
Review №8

Thank you for the amazing service. I would specially like to thank Rahul Singh for his effort in installing all the softwares and being patient.

Am
Review №9

Rahul Singh techchnical person is very polite to coustomer

Ki
Review №10

This is a perfect place to Heckle People in the world. Please dont buy anything from here if you dont want to get harassed. They will assure you something and later they will never keep it. Warning - Please dont buy any product with the help of financing or one time payment.

Sa
Review №11

Bought a laptop today and i had a wonderful service got from Bapi and RahulThank you

Ri
Review №12

Decently sized Croma outlet with good stock of most commonly used products.

SP
Review №13

Its a really good service to go through and they are so helpful to everything.... thank you

RI
Review №14

I went there for a product exchange, the staffs are very very helpful.A customer desk person, whos name is pritam,he is very very polite and helpful.I havent faced any issues regarding the exchange,under his supervision.So Im happy at their services.The store is the best electronic store.

Ad
Review №15

The store is fantastic.Stalfs are very well behaved.But they need to improve their range on offer.

Ay
Review №16

Wonderful electronic shop with a wide variety of products and plenty of staffs to assist through your purchase. Price is also reasonable.

So
Review №17

I recently purchased an iPhone from Croma Store at Kalikapur and I am hereby narrating my experience. The executive Tithi Sarkar was very cordial and assisted me in every step of the way starting from the day I pre-booked the device to setting up the device on the day of purchase. She has excellent expertise about the products and her amiable nature along with her alacrity in explaining every little detail about the product made the entire purchase journey smooth and hassle free. Highly recommended.

Sw
Review №18

Nice mall for electronic destination

Mo
Review №19

Good place for all types of electrical and electronic items under one roof. Collection of items is also good. Roadside space is available to park vehicle.

TU
Review №20

Microsoft Office got corrupted within 5 days of buying a new laptop. But prompt service from Mr Rahul Kumar Singh of Croma , Kalikapur helped me to reinstall the app .

Sh
Review №21

Good experience. Great service and suggestions by the sale people. A great range of products to choose from

Vi
Review №22

Appreciate the support extended by Rahul (IT), Bapi (sales), Subham (sales).. their support helped me to chose the right laptop model.. wish them all the best.

Ku
Review №23

Situated on main road of Anwar shah Road connector. Big showroom having three floors. Good variety. Satisfied with the staffs.

Ri
Review №24

Spacious electronic appliances and gadget showroom. Bought an Apple product. Prices are good.. expected better deals.

Ti
Review №25

Very satisfying and friendly behavior..Amazing technical service provided by Mr. Rahul Singh

Pa
Review №26

SRI RAHUL SINGH HAS COME TO MY HOME TO INSTALL MY NEWLY PURCHASED HP DESKTOP. I AM HIGHLY OBLIGE TO HIM FOR HIS SPONTANEOUS WORK. WISH HIM BEST OF LUCK.

Ra
Review №27

Nice Experience 😊😊 Mr Jay Prakash was very helpful guy.I Love the way he handed me.Love Croma.😊😊Love Tata Group.😊😊🙏🙏

Ra
Review №28

Bought two laptop recently from this store, both of them are working just fine till now. Every guy in this store is helpful, specially ranojit who had helped me a lot regards to choosing a laptop which will be suitable for me. Keep up the good work 👌

Ra
Review №29

Rahul Singh is a very efficient service engineer. I personally liked his customer friendly service

ar
Review №30

Good Collection Great Brands.Forthcoming attitude of Staff

Sh
Review №31

The products that availability is great, plus the staff behaved really well with us. Great experience overall

An
Review №32

Wonderful experience for buying any kind of electronic goods. Wonderful Customer Service. Tata at its best

Ka
Review №33

Extremely Upset with such a reputed electronics retailer. Bought a 335 LTR LG refrigerator on 15th August 2021. Accomplished Sales men took care of the Sales. Were promised about a quicker delivery. Received an sms from Blue Dart stating that the item will be delivered on Thursday. Friday, Saturday and Sunday on my multiple visit to the store and follow up over calls , the reasons of non delivery was attributed to Blue Dart and Muharram and Rakhi, without any ownership on Cromas end.Today Is Monday, 23rd Aug. Someone calls and conveys that it will be delivered by Tuesday/Wednesday.With the culture they have set now, I now expect a call on Tuesday/Wednesday with another excuse on a delayed delivery.Utterly disappointed.

su
Review №34

Recently I have purchased a hp laptop from here. The staff are busy in selling. But there is no technical assistance. Always busy to sell software warranty or something like that. Anyhow trying to sell the product. Within one week facing some technical issue no support from here.

Ab
Review №35

The store layout is nice and airy. The salespersons are very polite and helpful. They have all been vaccinated too. Highly recommended.

AR
Review №36

The instore shopping experience is not at all satisfactory. Too much time taking compared to online purchase. Lack of stock which was at display in Kalikapur store. Unnecessary harrassment related to finance of the product. Lack of professionalism in the staff behavior.

Ar
Review №37

The instore shopping experience is not at all satisfactory. Too much time taking process. Lack of stock while the product was at display in Kalikapur store. Unnecessary harrassment related to finance of the product. Lack of professionalism in the staff behavior.

ka
Review №38

Large showroom, well stocked with appliances and electronics. No parking space. Very poor customer service (the guy attending to me was more busy on his phone). No good deals even on large purchases

So
Review №39

Very well explained by Rahul Singh and very friendly attitude..

Of
Review №40

Great place for electronics and Home appliances.Staff behaviour is just amazing...Especially Gulafsa and pritam da and rahul da is just exceptional,extremely helpful...

SU
Review №41

New outlet of Croma in South Kolkata, a cozy place for shopping electronics items.

Ma
Review №42

Rahul singhGood service, polite behavior, convenient

Ar
Review №43

Very well behaved service by the staffs...very helpful and informative..I purchased a 265 litre whirlpool refrigerator and booked an Apple iPad..

Su
Review №44

Its ok.went for chimney but stocks are limited. Shop is on the Prience Anwar Shah Connector, near Avishar shopping mall. Shop is easily visible from the road.

De
Review №45

Worst experience ever. The store manager lady doesnt know how to speak with customers. infact wasted my complete day.They even dont know how to make invoice. They dont even dont know the stock updates.This shows how things are going worst day my day in tata products.#croma_worst_experince

Ga
Review №46

Mr. Rahul Singh from it support was helpful. Thank you.

An
Review №47

Ive bought a LG refrigerator from this Croma showroom just after a few days of its opening. Theyve a good collection of electronic appliances to choose from. Mr. Amit Roychowdhury, a sales executive, helped me a lot to choose a perfect refrigerator that fullfil my needs. Actually Ive encountered with an address related problem for the delivery of the product. But Mr. Amit and Subhash really helped me that time and resolve the delivery related issue. But Im very much disappointed with the floor manager over there. I didnt get his name but he was very rude and unprofessional. I must say hes not at all customer friendly.I have my trust with Croma and will visit again very soon.

Am
Review №48

Good ambience. Good and smiling staff. Great experience.

Pr
Review №49

Chipku type of staff...they wont allow you to roam free and see products...constantly poking for products...very much irritating

Ay
Review №50

Enormous amount of Collection. Great place to buy your electronics gadgets.

sr
Review №51

The Croma store at near Kalikapur is not that large but it has just opened up so may be they will be adding more products..however the croma store near New Town is better

Ar
Review №52

Nice electronics outlet of Tatas .

Ra
Review №53

Rahul Singh very good behavior and service.

R
Review №54

Very good experience. Best shop for electronics

Go
Review №55

Great service and all executive are very friendly..

Ch
Review №56

Totally dissatisfied with thr behavior of the staff. the prices are pretty much higher than the other electronic shops. I will never visit there again.

So
Review №57

Wide range, very courteous staffs / sales personnel, and above all a brand (TATA) which is one of the most trust worthy brand across India

So
Review №58

Mr.Shubham and Mr Atanu are bothe very polite and supportive person . Me and my son came to buy a laptop. We are very happy of the service they provided to us.

Bi
Review №59

Been there for the first time and loved their collection.

Ra
Review №60

Best showroom with best of electronic gadgets and appliances ✌️

Mu
Review №61

Good experience electronic store with courteous staff

Su
Review №62

Good showroom but they are not able to deliver my order

Sa
Review №63

Not happy with the customer experience,was buying stuff in bulk but they were not at all keen to apply any discounts. Your loss is anothers gain, just hoping this isnt very often.🙂

Na
Review №64

Croma is a good electronics and appliances store but pricier than online retailers. Price matching should be done to entice customers.

Av
Review №65

Stock is less than other chroma in kol,And price is a little bit high than other nearby stores

Sa
Review №66

Very good vivier and very good service

Sa
Review №67

Very Helpful and Promising..

Ma
Review №68

The staff are very polite but for such a large store they are understaffed.

Sa
Review №69

Very neatly arranged Store.

Ve
Review №70

FantasticStaff is goodStock all available

BR
Review №71

Excellent place for shopping.

AR
Review №72

Happy with overall shopping experience.

Ra
Review №73

Not a very good bargain you get there and the staff dont know half the products that you get there

Ma
Review №74

Good service .. 🤍

Tu
Review №75

Excellent location and mostly get all electrical appliances

Sh
Review №76

Excellent location and good stock of electronics and electronics appliances.

Bo
Review №77

Well behaved and helpful staffs.

Am
Review №78

Good sales person good service good manager.

An
Review №79

Costly. Bought the same electronics item cheaper from a different store

De
Review №80

Was looking for one specific cold press juicer,but could not find it there

pa
Review №81

Very good experience and very good service

um
Review №82

Best customer service

AG
Review №83

Good place. Good salespeople.

sr
Review №84

Wow experience. Friendly representatives.

De
Review №85

Good behaviour of all staff

Op
Review №86

Gigantic shop. All electronics products under one roof.

Up
Review №87

Great place to buy electronics items

vi
Review №88

All electronics under 1 roof

Pr
Review №89

Awesome service

A
Review №90

Very cooperative

De
Review №91

Very bad behaviour. Comparatively higher price on the products to the other dealer shops. Not recommended.

Fa
Review №92

Good store

am
Review №93

Neat and clean store with little expensive product.

Pr
Review №94

Great Store

Tr
Review №95

Very helpful staff.

Bi
Review №96

Nice store with lovely staffs

Av
Review №97

Best place for buying electronics

Dh
Review №98

Good place with courteous staff

Dr
Review №99

Not so much of collection

Bi
Review №100

Service not comfortable

Information
37 Photos
100 Comments
4.2 Rating
  • Address:Near Avishikta Apartment, Kalikapur Main Rd, Kolkata, West Bengal 700099, India
  • Site:https://www.croma.com
  • Phone:+91 72076 66000
Categories
  • Electronics store
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