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Hotel Aura
18, SN Banerjee Road, New Market Area, Dharmatala, Taltala, Kolkata, West Bengal 700013, India
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Pr
Review №1

Nice and easy to access location, good behavior of staffs. Packed breakfast is good. Recommend to book online.

Ne
Review №2

Well Maintained Hotel. Problem is car parking for gest visitors

Ho
Review №3

I loved the experience in AURA . I will visit again in Aura.

Дм
Review №4

Not bad place. Good rooms. Good personnel. But unreal hight price for mini bar! No price list - they took 30$ for little can of Red Bull plus little can of sprite (330ml). Also they count potato chips which I did not touch.As for my honest opinion it is cheating and not fair.The food is not bad.Guys, u have a good place and good hotel with good room’s quality. Please hold on your cheating intensions and you become very good 4+ stars

Sh
Review №5

Not gose to hotel aura beside lakhan hotel

Ga
Review №6

Hotel Aura is located on S.N.Banerjee Road of Central Kolkata region. It is located at Janbazar area. It is well known through road and it is also accessible through Metro railway service as Esplanade Metro railway station is not far away from here.

SK
Review №7

Centrally located. Clean. Courteous service. Tasty north indian food

EN
Review №8

One of the best hotel in kolkata

Ra
Review №9

The rooms are spacious and very well equipped, great beds, bathroom has many amenities. I got an upgrade to a deluxe room which was very kind. They offer 20% discounts and there is a 3 course Indian meal at an affordable rate. The breakfast was great with lots of varieties in Indian and continental food, fresh fruits, various curt, the waiters came to ask each time if they could serve you, It was a pleasant to stay there. It is one of the best hotel in Kolkata. The hotel was well decorated.

Ar
Review №10

Executive Class Hotel, however low rated.

Mr
Review №11

Good hotel near janbazar area

su
Review №12

Nice near zan bazaar

V
Review №13

Rooms not clean. Poor service

Ro
Review №14

O a perfect location with good service

Mu
Review №15

Nice location and polite employees

je
Review №16

Nice place with good service.location is a bit tacky but well thats how the bylanes in esplanade are.but once u r inside the rooms are pretty decent.not a budget place entirely a little just a little over budget.

De
Review №17

It has no car parking.

AL
Review №18

Hotel is nice, and in prime location everything is near New market, and all public transport.The management is very very polite, the room service is very quick.Food available is good and of standard quality.Rooms are spacious and neat and cleanLift facility is available, hot water and air conditioning facilities is availableTv is present in every roomPeople can speak Hindi, English and bengali

Va
Review №19

Good room but, service is not good. Its just upto the mark.

On
Review №20

It is nice and comfortable

Sy
Review №21

Hotel is located near New Market Police Station, corner of four roads. Customer Desk Attendent Ms Neha & Ms Priya is very cooperative, gave us warm Welcome.Mr Milon knows how to satisfy customers. We had good breakfast, Lunnch & Dinner at The Esplanade restaurant at GF.Rooms are clean and comfortable. I recommend all to choose this one.

Sa
Review №22

Service is very poor.... they give food with out dining plate.... you can see their standard...One of the worst place I have ever seen

Sh
Review №23

Hi Aura team well done!Rakesh, Manager has been extremely supportive for guests like us who are new to Kolkotta. he guided us with tips for our every day outing took care of us in a courteous way, outstanding customer service, very professional and friendly! Tapas from your kitchen very patient and excellent service. look forward to our next stay here when we come with our entire family. Thank you Rakesh.Thank you Team Aura keep up your good services.

Vi
Review №24

Best hotel at fair price..food quality..is excellent...wait staff behaviour very kind and friendly...hotel very clean..rooms very tidy..bathroom nice and clean....overall 10 star..

Sh
Review №25

I stayed in Hotel from 23rd to 26th of August 2018. I had a wonderful experience. Very convenient for my budget. Hotel staff specially Mr. Rakesh Mahato (Manager ) was very helpful in arranging for my conveyance in this metro city and I am very grateful to Rakesh for his concern that he showed to me. I wish all of you the very best.Dr. Shibani Chatterjee from Jabalpur (MP)Room no 306

Ir
Review №26

Our stay at Hotel Aura has always been wonderful. We have stayed 4 times in this Hotel. This hotel is strategically located yet very affordable.Easy access to almost all important places. Rooms are clean.Hotel stuffs are very friendly and helpful.Specially Mr Rakesh, who was always at our service from the booking till our check out...We highly recommend this hotel...

Sh
Review №27

I like all stuffs and their services during my stay here. Its really very good I say. Specially Rakesh made all our days very easy with tremendous support.Breakfast n other foods are also very good though prices are much higher. Room should be specious for family I would suggest. Room is also clean. would refer all my friends to stay at Aura while visiting Kolkata.Thanks all for your great n familiar services.

Ja
Review №28

Had an awesome experience at Aura....very cooperative staff and the rooms are quite decent. The location is at the heart of the city and most of the tourist attractions are on the periphery.... We enjoyed the breakfast as they served traditional LUCHI vaji along with Upma fir peeps from Southern parts of India.... Overall the stay was wonderful and thank u to all staff members...Looking forward to b bck soon...😊😊😊

Fa
Review №29

Very very good hotel to stay at kolkata.location is very good.neat & clean rooms .All of the stuffs are very helpful,dutyful.specially Mr.Rakesh is a person who treat the clients as his family guest.very very friendly he is. He is committed to give the guests best facilities.Food of its restaurant as like bangladshi dishes.i love the dishes.especially mung dal, sobji- korola /potol vaji, chicken fry are awesome. They serve halal food.I highly recommend this hotel .

Ta
Review №30

Good hotel heart of the city

Pa
Review №31

Very courteous and well behaved staff. Good location. Small but well equipped rooms.

Dr
Review №32

Location is good, near to Kolkata Newmarket. staffs were helpful. room is average. bed sheet and blanket was not clean. I did ask to provide clean bed sheet but next one was also not clean. Breakfast need to be improved.

Ri
Review №33

Excellent place to stat near the New Market area.

Vi
Review №34

Staffs behaviour is very good

Ka
Review №35

I had guests staying here and so my experience is limited to location and front office ambience. Location is wonderful with regard to being present in he heart of town with all kinds of transport available. On the slip side, the location is crowded too. Front Office- Polite, courteous and helpful. On the flipside, the direct booking discount was eagerly offered and vouched as the best offer but online portals offered a much better deal and that is what I took to book my guests.That did not feel good.

Ky
Review №36

I had the amazing experience of being the first customer at this fabulous new restaurant. The cuisine was delicious, decor modern fusion of wood, marble, bricks and exposed pipes. The service very attentive to detail and a great dining experience, in particular Rakesh, front office manager and Priya. Very accomodating! I recommend to anyone!

se
Review №37

During lockdown Im staying here now... I dont know normal time but now no good maintenance. An food not fresh. Food storing in fridge and just serving for long time.. not even making hot. But during lockdown I should not expect more than this🤔

Sa
Review №38

Its situated in a very good place. Such a lovely 😍 hotel 🏨 it is. The overall exterior decoration is such beautiful. The staffs are very polite and decent. Their behavior is so much gentle. I found dust no where. Everything were clean. They are too much helpful. The room and the bathroom were such good. I really wondering to write more about the Hotel Aura. But Im getting stopped, cause they are lot. I would love to recommend this hotel 🏨 for all.

As
Review №39

Washroom was pathetic you would never want a washroom like this... the seat cover always touching your back whenever you go to washroom.Light waa also not adequate it always feel dark in the room.Rooms are very small and conjusted and you feel suffocated inside the room.Location was very good very near to Bada Bazaar and Esplando.

Sa
Review №40

Friendly staff.. ☺

ad
Review №41

The rooms are very comfortable and cozy.The hotel is clean with good hygiene.Rakesh really helped us with everything we needed.Amazing food and service by the staff.This is one of the best hotels I have ever stayed. Thank you.

Su
Review №42

This place is certainly crammed and not breathable. Located amidst a bustling bazaar area with shops & vendors, with people & more people - cars honking, crowd yelling, dirt, squalid poverty, etc. the sound-proof windows just does not help.And since I was on the 1st floor you had the employees talking to each other in loud voices. When I mentioned this, I was told that the  guests make all the noises as they come out of the rooms and speak in the corridors. Perhaps true, but I cant confirm this. in this locality.Rooms are very crammed with every bit of furniture thrown in so much so it feels very claustrophobic. The lighting inside the rooms appears to be one similar to a dark cave being lit. The miniature window provided (covered) opens out to some dirty surroundings so this is ruled out. Enter the bath and one sees a miniature sized wash-basin (literally the size of your palm) so much so the freebies given (shampoo, dental kit, moisturizer) have to be placed at the top of the window ledge above the toilet bowl.The towels provided are loose string towels and certainly overused one. The bed linen is certainly faded and overused too.The first thing that hits you as soon as you enter the ESPLANADE Restaurant is the putrefying smell. This place too is also badly lit. Food is palatable but takes a lot of time. I saw on two ocassions walk-in customers (there is a separate entrance from the road) who left as food preparation was delayed.The only saving grace is the Front Office Manager called Rakesh Mahato whom I found helpful and understanding.Not a good experience for a global traveller BUT not a nightmare too for those who can manage a cavern.

vi
Review №43

We had a very pleasant stay at the hotel.The service and food was excellent.Hotel staffs were very friendly and even helped me to arrange small but beautiful surprise for my girl.She was overwhelmed. The hotel has a special place in our memory lane now.we made happy memories and looking forward to another stay. I got a support from front office manager mr.rakesh kumar mahato in arranging a surprise for my girl.

Ba
Review №44

It was wonderful stay in hotel aura. Clean with good facility and delicious food in this hotel. All staffs supporting and careing specially Manger of this hotel Mr. Rakesh always supported me. So thanks for him and I will wish for his wonderful carrier.

Ma
Review №45

Can I rate more than 5 star for my stay ? Its amazing, safe and secure place for family. We enjoyed lot . Hotel Manager Mr. Rakesh is very much helpful. Even all staff are nice. Food quality is tasteful.

An
Review №46

Good Hotel to stay in. Near to New Market Shopping Area. Good co-operative staff

iy
Review №47

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. Specially The hotel manager Mr.Rakesh. He is very helpful,polite and gentle .The hotel provides us almost every facilities.The rooftop cafeteria of hotel was great.Overall experience was awesome.Ill recommend this hotel to every couple and families.

Su
Review №48

One of the awesome hotel I have been visiting... delicious food..staff very polite and cooperation... clean hygienic. Special thanks to Mr. Rakesh kumar Mahato (Front Office Manager) . And Tapas bell boy. Over all okey.

Ch
Review №49

Very good to have stayed there. In a congested locality with heavy traffic flow, it was something which I did not expect. Great Experience. Very good room service, frontline staff and amenities.

De
Review №50

Very good food.i ordered for dinner.excellent room n well behaved all service personthey are very couple friendlythey gave us warm welcome n privacywe booked studio room.bt they gave us special club room

Wr
Review №51

Nice hotel compared to others in this city. Staff is friendly. They try to keep their rooms and building clean. This city is very dirty so this hotel is a nice place to be after walking around the city. The only thing I did not like was that not all of the items listed on me menu were not always available. I would suggest they re do their menu to add what items are available during what times. Another thing I would suggest is to have the person standing outside the hotel opening the door for people be provided a chair so that he can sit! It looks bad to make a guy stand outside all day opening doors! Im sure the owner of the hotel would not like standing all day it is not healthy!

SH
Review №52

Guys take my words!!! first we suppose to checkin at 12 pm but due to our flight time we reached there @10 pm .the guy who was on reception was not even aware that we booked the hotel he said the hotel is completeley booked ,some how my husband spoke to him and he give us the room after calling almost 10times to his Boss. As soon as we entered the room. Was really shocking for me the room was smelly the bed sheet was really really dirty ,The toilet was so smelly the towels was really dirtyWas the biggest nightmare .strongly suggest if you really like cleaniness plz do not go to this hotel you will waste your moneyOnly good thing was when we checking out MR Rakesh the manager was polite and humble to us.

Su
Review №53

Its ok... but not up to the mark

Am
Review №54

Good

Ra
Review №55

It is good and comfortable stay. The staff is very cooperative and considerate. The location is excellent as all the ameneties are available nearby.On business trip for last 6 month to Kolkata I have not changed the hotel. I prefer to stay at Hotel Aura. Only the breakfast spread needs to be improved.

Up
Review №56

Had a comfortable stay.. The hotel is well equipped with all amenities and very well maintained with neat and tidy rooms . The quality of food is good. Hotel staffs are very well mannered . Special mention to Mr Rakesh ....This hotel is definitely recommended to stay for its location and quality fooding and lodging

Ra
Review №57

Its was my ist visit I talked with Mr. Danish and he talk very softly and Manager Mr. Rakesh Kumar Mahato . They are really very hepfull. I love to visit again. Sujan is very good as I got to know he is alone for the time being alone. Specially thanks to Sujan . I will be back to Hotel Aura Again.

Ra
Review №58

Good l luxurious hotel. All top class facility avilable here.

Bi
Review №59

All staffs are friendly in nature, all dishes were superb in taste.Mr. Rakesh manager of the hotel is very supportive nd friendly.I enjoyed the trip and I will definitely come again.Best hotel I have seen ever.

Ni
Review №60

Good hotel, Nice place tp satay with family and friemds. staff behaviour is good. Thanks to Front office manager Mr. Rakesh . He helped me lot for my each and every need. will be back soon.Nishant Gupta

An
Review №61

It was pleasant stay and good experience. Food was very good and staff behaviour was also very calm and supportive.

Do
Review №62

Good place to stay in Kolkata. They maintain hygiene n cleanliness properly. The staff are also very descent n well behaved. I recommend for this hotel.

Te
Review №63

Its a good hotel, within a budget, in the heart of the city. Everything is nearby. Service is good, though hotel rooms are quite smaller, but its okay, you have a plenty of space to roam around.

Pa
Review №64

Rooms are small and not properly maintained. Looks modern outside but the maintenance in room is poor especially bathroom.

Za
Review №65

Neat and clean hotel. Provided food is satisfactory but WiFi securuty system is horrible and complecated to used. Every entry you require log in and they have not any printed password to provide. You must have physical attandance from reception which is disgusting. I have ever found such a complicated net security system.

Dh
Review №66

Nice hotel rooms are neat and clean.....restaurant is very nice.....Staffs are very humble.....overall experience is awesome.....

ra
Review №67

We mumbaikars had about 45 outstation guests put in hotel Aura for a close family wedding on 4th/5th August 19 - we had a excellent n pleasant stay there with good facilities n services n awesome food - special thanks to Mr Arnab n Mr Subham for their untiring efforts to ensure our stay was as pleasant as possible - overall a very good experience n thank you to all the staff in hotel Aura!

De
Review №68

Perfect hotel in terms of location and food which your actually need while travelling. It is closest to all the must visit tourist spots in Kolkata. Hotel Staff, manager and restaurant staff are very polite and helpful. Overall good place to stay. I stayed twice in this hotel.

Ta
Review №69

Average hotel but the rate is too high in comparison to the room n facilities,the walls are not clean n washroom was having water following problem..the staffs are looking only for making money from the guests they dont care about customers and their needs ..they demand for a single hour visit ..they must improve it they should try to cooperate and fulfill the need ,the chair in the room is not cleans also ..money making hotel Aura..good going

Ab
Review №70

I enjoyed a lot to stayed in Hotel Aura, I loved the behaviour of all staff. Food is mouthwatering. Clean room . Overall from top to bottom everything is perfect and very nice .Our next visit in Kolkata will be staying only in Hotel Aura.

Ro
Review №71

While searching for a hotel in central Kolkata at a reasonable price for my $NZ I came upon Hotel Aura. The reception and welcome by Rakesh was outstanding and of the highest standard. The quality of the room the new restaurant,the cleanliness the staff service was in every way friendly and not to be faulted.

Sa
Review №72

Oh i just loved this hotel. Was there for just one day. The interiors were splendid. Starting from the bed till the bathroom everythng was great. The staff are also very professional. Highly recommended for all!

Aa
Review №73

Not visited inside but its look good from outside..

AM
Review №74

This hotel has many memories during my stay. l love to come this hotel in my next visit. Specially thanks to Mr.Rakesh ( front office manager) His service is very effective and conscious .Room are clean, food was tasty😁

De
Review №75

Friendly staff. Nice & healthy buffet breakfast. Awesome location.

Ta
Review №76

Good place for stay. Though lil expensive but its worthy

kr
Review №77

Have stayed here.good Customer service .The Front Manager was very polite, helpful during the stay.This kind of hospitality is very much seeked in Hotel industry.Good food.Varieties of menu across all weekday.A Must try place !

An
Review №78

Worst experience......

be
Review №79

Good service. location is perfect to travel anywhere. staffs are workoholic. comfort room. thanks to Aura !! Specially mention to Manager Rakesh who helped us whenever we needed.

Am
Review №80

One of the best experiences I have ever experienced.

Na
Review №81

Hotel was good, staff were polite, size of room was a bit small, towel was old and looks yellowish , lunch was good, cleanliness was there

Av
Review №82

Excellent experience with the Hotel Aura.Here Food quality is Awesome. There chef is very well to make Bengali dishes. Eventually Staff behaviour very well & they act always as a well manner.

Ta
Review №83

It was such wonderfull stay. All staff were extremlly awesome. good food, Thanks to Rakesh and Abhijit. will come back soon.

Ma
Review №84

My visit to Hotel Aura and I still goose bumps thinking about it. This place is simply perfect. Yes it is expensive but worth every single penny because the way you treated specialy Mr. Rakesh Mahato and the attention to detail that he gave to every aspect of the visit .Thank you Hotel Aura.Thank you Rakesh

mi
Review №85

Our stay at AURA hotel at sm baneerji road in kolkata was extremely pleasant,staff was very helpful ,tooms were hygienic and food was tasty.All the persons at the reception counter were smilingly helping us .overall ,we enjoyed our stay .

Ra
Review №86

We are sight engineer of SSE Construction Jharsuguda Odisha. Our ist expereience is really greatful. Hotel Manager Mr. Rakesh is having caring behaviour . Thanks to Rakesh.We frequently visit kolkata. Now onwards we will stay in Aura.

Ay
Review №87

Well managed and close to all modes of transport. Has its own restaurant too.

Da
Review №88

Good experience,exceptional staff with prompt and efficient service.Special mention of the ever smiling Front Office manager Mr Rakesh Mahato who is available round the clock to take care of your smallest needs with utmost sincerety. Would definitely return

sh
Review №89

Best hotel in new Market area...

Ba
Review №90

Good location. All the staffs are well mannered and they are always ready to help.Rooms are small bt good. Room service is good.

sm
Review №91

Very good claient relationship. All good service.Thanks Mr, Rakesh Front Office Manager .

Ni
Review №92

Best place to stay near market place accompanied by good staaf n excellent food and Moreover it clean n safe. Best with family n friends and mr Rakesh Kumar front office manager is very helpful and explain u every thing very well . All the staff members are cooperative.

Sh
Review №93

Awesome food and ambience, good place for small gatherings and bday treats.Servicing is a one thing you will cherish here.

De
Review №94

The hotel is situated in the busiest and croweded area of Kolkata. You can avail any kind of transportation from the gate of the hotel. There are places for entertainment just outside of the hotel. The hotel is good of the cleanliness and cheap compare to the others.

Do
Review №95

Most of the visitors who come to Kolkata stay in Newmarket area. It is one of the good hotels situated in this area. Never miss to do your lunch or dinner at Siddheshwari Asrom located near by.

Ra
Review №96

I had a bitter experience while checked in , the manager who receipt us at 6.05 pm. on 16th December2017 was asking money to me for providing us 5 rooms in 1st floor , while I refused to pay he told me that , if I dint pay then the rooms would be in different floors . Finally I payed him Rs.**/- . Among us one of our colleague had only PAN card as ID proof but the manager of the hotel refused to accept the same . While I argued him then he asked some money to manage the issue . Finally I could not control my self .. . Looking my seriousness he accepted the PAN card and we checked in there . I think the manager was much more cleverer ........

Ab
Review №97

Very nice location.its really very good stay.i would like to suggest everyone.staffs are very friendly & helpful.They have a restaurant with great ambience & tasty food.

Lo
Review №98

Stay Was Good. Limited option in Breakfast .Location is great.Located in main market.

Mi
Review №99

Nice hotel in a very good location..well organized and clean. We have had a comfortable time here. Strongly recommended for tourists.

Mr
Review №100

Best comfortable room

Information
100 Photos
100 Comments
3.7 Rating
  • Address:18, SN Banerjee Road, New Market Area, Dharmatala, Taltala, Kolkata, West Bengal 700013, India
  • Site:http://www.hotelaura.in/
  • Phone:+91 33 2265 1083
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  • Hotel
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