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Maruti Suzuki ARENA (One Auto, Kolkata, Kalikapur)
406, Eastern Metropolitan Bypass, near Metro Cash and carry, Kalikapur, VIP Nagar, Kolkata, West Bengal 700099, India
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Comments
Ar
Review №1

We got our first car from here. Experience was good, no hastle. We were taken care of by Mr Ashish Sarkar. Great gentle fellow. We had an RTO problem, but that was was promptly taken care of. So thats big plus from my side. Every other request from our side was honored.Apart from this, since I am a first owner, I can hardly comment on specifics. Keeping fingers crossed, and hoping for a smooth journey ahead.Keep up the good work.

pu
Review №2

We successfully purchased our first car Swift VXI from here, at the very first day when we went there, we found our friend Souvik Sinha there and he made our wish to full fill until we took delivery of our car, though Souvik is my friend, but Mr.Raju Deb made us his friend and guided us to make our car more beautiful by suggesting the accessories we want. And trust me all the people will make you so comfortable that you can express your wishes easily to them and they will complete your wishes on priority base. We are very humbled for their every service.Thank you One Auto.

Ch
Review №3

All the employees are very good in all aspects. I am very happy. Keep it up.

Bi
Review №4

The overall experience was absolutely amazing. First of all, during these unprecedented times, One Auto has kept up the covid protocols pretty well. Security personnel dispensing sanitizer upon entry, lounge area adhering to social distancing norms and ofcourse a “No-contact Delivery”.Secondly the vehicle was delivered before the promised delivery date which I have NEVER experienced before. Hence thanks a million to Mr Sudip Bose and team for this picture perfect journey from booking the car to the delivery.Coming to the next point, the whole process took 16 days (including holidays) and it was absolutely hassle-free. I was informed about each and every update which was happening in background. I have never felt left out from the process which I’ve experienced before with another dealer. I’ve learnt that they have a good stock of vehicles, hence in general cases, the waiting time is nil.To conclude, I’d recommend everyone to experience this beautiful journey of buying a vehicle with One Auto Kalikapur. I am quite sure they won’t dishearten you.Thanks again to Mr Sudip Bose and team for this amazing journey. 🙂

su
Review №5

Mr Sudip Bose was very co operative. & NicePerson,Thanks to all staff one auto.

Ma
Review №6

Very effectively managed the whole process.. starting from the valuation of old car till the delivery of new car. I enjoyed totally hastle free service as provided time to time. Particularly Mr.Shiv Kant and his team members have given their best efforts to satisfy in evry way whenever necessary. I strongly recommend this showroom to all those who are thinking of purchasing a new car.

Pr
Review №7

Excellent service provided by Mr.Avijeet Saha.

Sh
Review №8

One auto representative Sumit was extremely helpful and guided me well through the entire prrocess.The experience with One Auto has been smooth.

Ra
Review №9

Had the best experience. Our first investment handled with kids gloves. Great going bibhas.

Su
Review №10

Amazing staff, amazing prices and perfect place to visit for buying. Special thanks to Mr Arnab Das for excellent customer support.

Sa
Review №11

Excellent Service. On time delivery. Very well explained and service given by Executive Somenath. Happ to buy my new WagonR from One Auto Kalikapur.

Sh
Review №12

Thank you One Auto, kalikapur & sales person Mr. Sudip for helping me to buy my first car. The entire process from providing vehicle information to delivery of the car was done very smoothly. In fact i never called sudip da for the updates, time to time he updated me. Also the car was delivered on time, despite the desired color was not available at the time of booking.Also thank you Suman daOnce again a big Thank you sudip da.All the Best & good luck

Ks
Review №13

Happy to deal with Mr soumik Das. Reffer strongly for One Auto Kalikapur.

Ar
Review №14

Excellent behaviour one auto team & specialy bappa..Nice experience..wonderfull...

An
Review №15

Bivas Maity is an excellent boy. Other stafffs are also very good.

AR
Review №16

Selling person is very good. All staff are friendly. Good service.

Ab
Review №17

The overall experience was awesome and trustworthy. Thanks to Avijit and team for smooth delivery.

Pr
Review №18

Sr. Sales Executive Ms. Soma appeared to be very knowledgeable and explained everything to my expectations. Eventually her professional expertise helped me to be inducted into the family of Maruti Suzuki by cancelling Tata Nexon. Im quite impressed about the service and expect to be served in future as well.

An
Review №19

My overall experience from one auto .Our car booking to delivery was very smooth.I have no complaints and queries regarding car delivery and I will look forward to our car journey. My executive Biku Maity was very helpful and helped us immensely regarding documents and everything,I am immensely thankful towards him.

An
Review №20

Good experience and staff are well behaved .Mainly service is really good. One staff named Bappa, he was really good.

So
Review №21

Firstly, Thanks to One Auto for a smooth delivery experience they provided during this Covid 19 situation.. it’s appreciable!! But the man who really worked hard for it is Arnab Das ( the sales guy). We had tons of questions and he answered all of them with an always smiling face. Ever ready to serve us and helped all round with every little things. Even he delivered the car one day before he promised.. Awesome experience with Arnab and his team! Keep up the good job👍

Ma
Review №22

Purchased Wagonr VXI from One Auto kalikapur , my Sr. Relationship Manager was Mr. Suman Guha , excellent behaviour and on time service he provided to us . Such a delightful experience from his side . Thanks to One Auto Kalikapur and Suman and his team to help me to buy the right product .

Di
Review №23

Awesome hassle free experience.Mr. Sumit made sure everything was smooth throughout our experience.Excellent service.Very happy with the service.Thank You Mr. Sumit.

So
Review №24

Overall a good performance of the showroom with respect to location & staff. Did not give five stars only for one reason that is the valet service.If you take your own car; avoid giving it to the valet. Instead park the car on your own as any loss arising out during parking by the valet, they will not take the responsibility.

D.
Review №25

About SOUMIK , He is a very efficient mkt. Person.

De
Review №26

Delivery of Alto 800 vxi+ received on 17th july 2021.Booking done on march but due to lockdown the delivery have been delayed a bit.But overall good experience very helpful sales executive.Also all queries were answered with ease.

Pi
Review №27

Excellent service from avijit saha...I purchased swift vxi car.. Excellent help from him and his team mates also.

Ni
Review №28

Excellent service from the sales manager Biku Maity

Go
Review №29

Overall experience is good. Nice and polite behaviour of staffs.

Ab
Review №30

Excellent service and good management as usual found once again and that is the overall experience.

Av
Review №31

Excellent service from the whole team on my needs..ver much helpful to get me delivered on my 1st car.

ad
Review №32

Location wise is good , however they hardly have cars available for test drive.

Ru
Review №33

I am satisfied with the car I purchased from One Auto and the service I am getting from One Auto staffs is excellent.

De
Review №34

Service is very good. I like it

BI
Review №35

Best maruti dealership in Kolkata

An
Review №36

Excellent customer service. Will definitely suggest to frndz & relatives.

Sa
Review №37

It is very helpful...all the staffs are very good ...we r so much satisfied..

BI
Review №38

Excellent performance...good behaviour @Sourab..

so
Review №39

Showroom is good. There are scope of improvement in the ambiance & customer relations

Pr
Review №40

Few days back I went to book a Wagon R at One Auto,Kalikapur. Showrooms service was good but the sales persons (Mr Suman Bera) worst behaviour forced me to shift to another showroom. Authority should look into the matter as Showrooms are not donating cars but the buyers are buying cars from their hard earned money.

Sh
Review №41

Overall very good experience.I am fully satisfied with their services and .. I would recommend everyone to visit this show room and cherish their service

AN
Review №42

Very well known person available hare,to understand your query!

Ra
Review №43

In all rrspect this establishment is excellent.

Pa
Review №44

Very satisfied with pre-delivery service

Jo
Review №45

EXCELLENT SERVICE.LOCATION OF SHOWROOM IN FRONT TO BE MAINTAINED.

As
Review №46

Look I only wanted to give 0 stars . This is the worst showroom I have even seen in my life . They behave so rudely with customers. This is the advice for all the poeple who can see my comment , please choose another showroom because this showroom doesnt deserve any good things . I had worst experience in here😒. WORST ! WORST ! WORST !

Ta
Review №47

The entrance from main road is confused to get entry.At front side visiable entry is not the maun entrance.Bolder & footboard is dengour for car entry.

So
Review №48

Excellent, friendly behaviour of the SE, commited on service

An
Review №49

It was a geninuely beautiful experience here

Si
Review №50

Prompt customer service. Very good experience

Ni
Review №51

Good place but very smelly and feels like to vomit there thats itToday:5.5.2021 Wednesday May.

De
Review №52

Excellent service given by oneauto

RA
Review №53

Raju sales executive is excellent

Sa
Review №54

Excellent service provided by bibhash

Di
Review №55

I went there on 30th march to purchase swift vxi but It seems that their price was a bit high. So on 31st march I went to someother dealer and from there I purchased Swift at a best price which also fitted my budget.

Sa
Review №56

Very satisfied with the service thank U for the excellent service

ra
Review №57

Overall excellent behaviour...

SO
Review №58

Helpful well behaved staffs.

sa
Review №59

Excellent handholding support and service.

pr
Review №60

Overall okay experience but after sales lot of time and visits required for collecting all documents, Fast Tag etc. They have a practice of asking customers to go to the back office for collecting documents, which is in Basement. Basement aint that customer friendly.

Bi
Review №61

The Place is well known for its good will and promise to deliver the best Car with lots of discounts. Dedicated staff and management of the showroom is another key points to their success.

Ap
Review №62

No Partnership , its high costAnd ..

Sw
Review №63

Nice experience v.good service.

Pa
Review №64

Nice cars and well informed staffs.

Ma
Review №65

Very nice behavior and always super happy with the services , this time dealt with Arnab Das and he was very helpful and helped us all throughout the process. He delivered the car also on time. Thank you for the end to end services.

sa
Review №66

Mr Samir Paul treated as very well.

So
Review №67

Very helpful staff.

de
Review №68

They are lier ,SUDIP BOSE sells representative is a frod,dont believe them, they will promise you to deliver car in time, but never believe them ,go other place to fulfill you dreem

Sa
Review №69

Excellent deal by sales representative

Ap
Review №70

Sudip bose sells person of that shop is going to cheet you, never cometo this place go any other place to buy a car

su
Review №71

Everything was ok but there is no internal communication between staffs. We were promised that we would get a scratch card but on day of delivery the handover person tells there is no scratch card as payment was made made in next month!!Why wont you inform about the payment window within which the customer is eligible for scratch card????This is cheating!So advice to buyers please ask your executive in detail about scratch card dates etc.They use these tactics to lure customer buy.Will raise this issue to dealer head too

Tr
Review №72

Good service. Everyday Senitized their showroom. But keep in mind sells staff behaviour needs more respectful.

sa
Review №73

Good modern way of explaining the car structure. User friendly.

Am
Review №74

Nicely explained and attended

UN
Review №75

Excellent service.

Go
Review №76

Very good 👍

ab
Review №77

I booked the car in the crisis situation when it was a complete lockdown in state. I would like to thank Suman da and all other staff who helped in all possible ways go expedite the process as a result got the car delivered in a fast track. Keep up the good work🧑👍

Pa
Review №78

Oil theft by One Auto KolkataI booked aperiodic servicing of my car at one auto near science city e Kolkata. The date of servicing was 11 October 2020. I opted for pickup and drop service from my home which is is at ajaynagar. The distance between my home and the service station is roughly 6 kilometre . Mister Rintu pick up my car at 8:45 a m the fuel gauge was showing 20% ful at the time. The range was showing 160 kilometre. However when I received my car back from servicing at 7:00 p.m. the fuel gauge was at empty and range was only 25 kilometre . When I ask about it the service supervisor Mr a m i t j a l could not give any satisfactory response. I had to to fill up my car that very night . my tank was completely empty the petrol pump attendance told me. This is completely unacceptable from a reputed company like Maruti. I am attaching the relevant photograph. Please take the necessary action.

So
Review №79

Really bad customer service!

ku
Review №80

Customer service at its best. Ample parking space.

Di
Review №81

Good expirence

Vi
Review №82

Mukundapur Area on EM Bypass, Maruti suzuki showroom near Purbalok.

AN
Review №83

Excelent

as
Review №84

Good experience.

De
Review №85

Go for the wonderful cars...

Sa
Review №86

Good showroom with decent stocks and display. Waiting period is also not that huge. The staffs are good too. They have a good service facility. The showroom itself is quite spacious and well decorated. They have pretty much everything in the accessories side on offer. Overall its a good showroom if you want to buy a Maruti Suzuki vehicle.

Ro
Review №87

Nice experience

So
Review №88

Hospitality was superb

MD
Review №89

Staff are well behaved and they will try to satiate with right product to customer.

Di
Review №90

Excellent service

Ni
Review №91

Excellent service

Ka
Review №92

Excellent experience

MA
Review №93

Excellent.

De
Review №94

Got a car from their showroom a month back. Well done up and maintained. Nice and warm employees. Wife uses the car for her professional needs. She loves her car.

Ma
Review №95

This is a car dealer showroom where I went for general pricing inquiry and test rides. It was my first visit n the salesmen were pretty accommodating n supportive. One even stayed back well beyond working hours to arrange for the test rides. They even have their own workshops close to this dealer showroom for servicing.

Kr
Review №96

Excellent service....

So
Review №97

Excellent service....

D
Review №98

Ok

Su
Review №99

Excellent service offered

Pr
Review №100

Excellent service

Information
100 Photos
100 Comments
4.6 Rating
  • Address:406, Eastern Metropolitan Bypass, near Metro Cash and carry, Kalikapur, VIP Nagar, Kolkata, West Bengal 700099, India
  • Site:https://www.arenaofkalikapur.com
  • Phone:+91 89294 00458
Categories
  • Car dealer
Working hours
  • Monday:9AM–7:30PM
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7:30PM
Payments
  • NFC mobile payments:Yes
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