user
Aura - The Sonnet
Block: DD, Plot No: 8 Sector -1, Salt Lake, Kolkata, West Bengal 700064, India
Appearance
Aura - The Sonnet
Comments
So
Review №1

Starters were good.Great ambiance maintaining covid protocols.

In
Review №2

Have been here a couple of times on occasion of family events in the banquet halls. Food is good, not too spicy and healthy something we loved and admired.

An
Review №3

Very good. Staff is very polite and attention to detail. Food is awesome, worth staying in this hotel. We had organised our marriage ceremony over here. The event coordinator is quite helpful and ran the different errands very smoothly without any hassle.

Si
Review №4

Beautiful location, Wonderful ambiance, well maintained and hygienic place to stay. courteous staff and good food. all in all value for money

An
Review №5

Hotel Sonnet hosted my wedding being the wedding partner. Must agree they have provided the best services by engaging the best wedding event company. The food quality was good and it was absolutely a gastronomical delight. They turned our simple wedding affair into Grandeur. Thank you.

Su
Review №6

Bar is too small to arrange a group. Peoples are speaks very loudly without caring about fellow customer and management do not really think in this regard.

So
Review №7

It was a lovely staying experience for us. We had a good time. Room is very nice will almost all the fascilities. We had a bit issue with the hot water otherwise every moment we stayed there was excellent.The breakfast in Aura was very nice. Staffs are well behaved and well equipped in terms of sanitisation.👠🠻

Pa
Review №8

Good hotel with precious rooms. decent amenities. great staffs and prime location.will visit again

Dr
Review №9

Pathetic is an underword. PleAse never trust them . We went way before to book a banquet and that was free at that point . Their staff named Puja had a thorough discussion with us and told us since ur event is after a month you don’t book now as 16000 rs won’t get refunded. If any bookings come we l let you know. Now after 10 days we go to pay the amount and book as we have already planned n even invited few . But to our utter surprise the hall had been already booked .Puja left the job and there r no records of our meeting on that day. She had never transferred the informations to the next one. The staffs were not at all sorry about what all happened and the harassment we went through.. They rather r asking us to come and contact again tomorrow. They don’t even have a manager in the hotel to manage all these problems.. please avoid this unprofessional place. There r other better places where u can conduct ur events . Third class

So
Review №10

A serene buddha amidst the hustling city. I went for the buffet lunch there and the food was not delectable or destestable as well. Not an experience worth remembering.

sh
Review №11

Place is good to stay but lacks proper attention... Proving also ok

Sa
Review №12

Our stay at The Sonnet Hotel was quite wonderful. The room was clean and well sanitised. The breakfast buffet served had a variety of options with good taste. However one thing that disappointed us was that we had ordered outside food for dinner through Zomato, which was refused to be sent to our room and we had to collect the order by ourself. Otherwise the overall experience was good.

Ma
Review №13

The rooms were neat and clean. Service personnel wore masks all thr time. The food was also good . Overall a pleasant stay.The room comfort.

pu
Review №14

Guests are treated with good food which tests authentic. Please be patient while they make it for you.

So
Review №15

Stay was great. Although I have lost one pair of my airpods of Apple which is white in color. Please get in touch with me for the same for finding it.

So
Review №16

Tasty Food and quality।I have feel a new experience ever।I like all the things they served

ba
Review №17

Yes the place has great ambiance. It has 3 categories of rooms starting from 2600/2900/3500 per night including breakfast. They have a pool and gym for people who have quite an active lifestyle. The breakfast is in a buffet system and has good amount of options available. Also as the hotel is just 25-30 minutes away from the airport, yes it is located in sector 1 of salt lake, it has better accessibility as compared with other existing hotels. The staff is also quite helpful and pro active.I am giving 4 star because of price charged and services provided.

So
Review №18

I have a lovely stay over here. Very nice hotel. A genuine 4 star hotel. Room is absolutely awesome. It has almost all the facilities in the room, starting from mini fridge, iron with iron table, coffee maker, and all the other important ingredients.The complementary breakfast is absolutely brilliant. I had an excellent time.

Pr
Review №19

It was a very nice experience there and behaviour of staffs were lovely the food there was also good it was a great experience

Ck
Review №20

Love stay there specially Miss Niharika welcome me and her good and pleasant behave after morning flight was really good and get room very quick as I check in early also I enjoy food so good delicious and fresh . Also clean and big room metro view

ar
Review №21

The food was just worst.Being 3 star restaurant they server cold stale foods. Doesnt deserve to have 1 star even.

Ab
Review №22

Value for money..very neat and clean..staffs were well mannered.. breakfast was good..

Ni
Review №23

The experience was good but not great. Staffs were polite and supportive however I felt otherwise sometimes during my stay. Breakfast was great. Room was clean and bit cozy. Housekeeping staffs were supportive too however last day of my stay I faced some issues with towels, keycard etc. and they took much longer than usual after informing them about it. Overall I enjoyed my stay. Hope if I get a chance to stay again they give much less chance to complain.

Pr
Review №24

THE BEST IN CLASS!!! I highly recommend this place.It is rare that you find such hospitality at Hotels around the world these days. I am a traveller and had to visit most international cities and stay in big or small every type of hotels.I chose, the Sonet for a marriage occasion with limited guests, after 2nd wave of covid was almost over at India in the.month of July 2021.Being in Indian marriage with less number of hands to support for various errands can be pretty gruesome and I challenged hotel staffs regularly with incidentals at certain odd hours where fulfilment of the request could have been impossible.To my wonder, most of the times, the hotel staff was able to fulfil mine and guest requests.I would not say that the rooms have great view outside but they are not bad as well.FOOD? I would say the chef know the culture of the land very well. We asked for traditional home cooked food during our stay, and the food was unbelievably homely and they understand the culinary special needs.I would like to thank the management, starting with Mr. Abhishek, Miss Pooja who helped me to choose the menu. I also thank the management for encouraging the staff to go above and beyond to make customers life happy. Every staff I meet from room service person to doorman security very courteous and keep track of little details.I will always ask friends and colleagues to go for this place for occasion upcoming.

So
Review №25

One of the best place in kolkata for buffet lover.quality of the food was excellent and choice of food item was extremely good.

Jy
Review №26

Apt hotel at right place. Services are good. The complementary breakfast and food at restaurant was very tasty. Enjoyed our stay at The Sonnet. Would definitely like to visit again. Thank you.

Sa
Review №27

An event with 90 people had problems with ventilation and air conditioning. Hotel staff and event organisers had no communication between them. Clean and comfortable locarion but experience of staff was questionable

Ma
Review №28

The stay was amazing. Hygiene was maintained. The room was neat and clean. The staff was very courteous. The complimentary breakfast was very good as it contained a variety of options.There was a separate chair and table for work to be done. And the WiFi connection was good.

De
Review №29

The service is very good.And so as the ambience.But the most important thing which is the food is not that great...Taste is not up to the mark..Which is most important thing to note.

Pi
Review №30

Awesome Service.Overall Very Good Hotel to Check-in.Room Service really very good

Hr
Review №31

Amazing experience...very good rooms...polite and helpful staff...amazing breakfast spread...

Ma
Review №32

Very good location, ambience, good food. But room needs small changes, like mirrors, bath tub

Sw
Review №33

This is the most worth it at its price point. Staff is super accommodating, and were very understanding about a glitch in the nearbuy app. The buffet spread has few dishes but of good quality and a more interesting variety than most. Starters are amazing. Desserts are also less quantity, but great quality, especially the mudcake. Decor is great. The salads and dressings are all very interesting. Ive been here twice and the spread available has been different each time, the effort they put into this is impressive.

Dr
Review №34

Very good experience. Loved the courteous staff.

Ra
Review №35

Overall Experience is good and fine regarding the stay but there is no buffet during my Stay and they served dinner Thali in the room and quality of food is too much poor and I was not expecting such type of dinner in the Sonnet. I paid full amount including dinner and Breakfast but feedback regarding Dinner is very poor.Please confirm with Sonnet regarding dinner before booking.Staff is very good and supportive.Thank you😊

Bi
Review №36

Nice rooms, nice view, lovely service, gym package included, breakfast spread extensive.

Ab
Review №37

Great ambiance with quality food located close to City center 1, Kolkata

Su
Review №38

Foods are very costly. Service is very slow.

Ra
Review №39

Inside the restaurant and dining room is hot, A/C is not working inside the restaurant.

Si
Review №40

It was a wonderful experince, food was too gud service was excellent. Atmosphere, cleaning, ambience nd hygein all were perfect

Bi
Review №41

Food quality and service is so poor....

De
Review №42

It was a grand experience to be in the Sonnet for my sisters reception. Well maintained, hygienic, Covid Measures taken while allowing visitors to enter. The interior decorations were awesome. The paintings were superb. The hallroom was quite spacious.

In
Review №43

Its a nice hotel close to airport, city center mall.

Lu
Review №44

Its was a short marvelous stay..The view is beautiful. The food was good and the people are friendly. Loved it.

Sa
Review №45

A place where you will get entire satisfaction during your stay.

Sa
Review №46

Very poor service with below mediocre buffet spread and food quality. Items on the main course were a complete hodge podge with very limited dishes. Terrible experience. Highly recommend against it

De
Review №47

We went for the weekday LUNCH buffet and brought this from nearbuy app at ₹1266 for two.Okay guys , if you have watched different vloggers who have shown you a huge buffet spread with a lot of items on the menu. Its completely FAKE !!We were served only 2 non-veg starters and 2 veg starters.Starters -1. Crispy Chili Babycorn2. Veg chapli kebab3. Fish in some sauce4. Tooooo goood chicken wings (the worst I have ever had)When we asked about the live barbeque section, they said it is not there for lunch??? I mean why are you cheating your customers?? You have mentioned in the menu that the buffet has the bar bq section and what I see is nothing ....Anyway, we took the main course plates and proceeded for the horrible main course 😊😊1. Veg hakka noodles2. Babycorn in some gravy ( the babycorn too hard)3. Rice and Dal 😂😂😂4. Paneer in some gravy5. Chicke kadhai (the only good item)6. Mutton Biryani with mutton pieces which were rubber!Dessert -1. Gulab jamun and rabri2. Orange mousse3. Sandesh4. Some cakeIts a sincere request to this restaurant to provide the updated menu and not cheat its customers. This is surely not a buffet which costs ₹633 per head. (According to nearbuy, its ₹1200 per head 😂😂😂)Service and the staff was really good but the food spread and quality was worst. I feel like my money was wasted. Just WASTED! 😌😌Guys please have a look at the menu given above!This is cheating customers!!

Do
Review №48

Very nice stay i enjoyed the stay.The rooms were clean and tidy. The rooms were well sanitised. The linen was clean and tidy.

Na
Review №49

Visitors should keep in mind, there is no parking facilities for vehicles. Road side parking is available if you are fortunate enough. Dining and lobby area is not at all upto the expectations. Food quality is not worth having. Have to improve a lot.

Sh
Review №50

Courteous staff, good service, quality food. Dessert section was the highlight of this buffet. Dont forget to try their pan fried veg momos. It was really good.

Ar
Review №51

Very nice hotel that was close to the centre of town. We were there for only 4 days but the hotel was very accommodating to anything we needed and had a very nice room service along with stellar breakfasts. The staff is very friendly and understanding if there are any issues whatsoever.

Su
Review №52

Clean... affordable .. value for money

su
Review №53

Very nice place and good food

Ti
Review №54

Truly amazing experience with SONNET. Especial thanks to POOJA & SAIKAT. See at our next event end of this year.

Sh
Review №55

Very good stay for business travel

Ri
Review №56

We booked this place through the Nearbuy app. The app had great offers so the buffet was pocket friendly.Coming back to the food, the variety of items available was vast but taste was lacking. Most of the items were heavily seasoned and it ruined our palate.The only savior was the mutton biryani, the taste of which was divine! I was quite full by the time I tasted it, so couldnt have my heartful.The restaurant is kid friendly and the staffs are also helpful.

De
Review №57

Worst experience. Food quality and taste is not good. Management is not capable to handle buffet. During the buffet time you need to ask for food item, then only you will get food. Even this corona situation , they allow every one to collect food with his own hand. No care about social distancing, sanitation. In one word, please dont go here in this corona situation. It is simply wastage of money. Not sure how they claim a 4 🌟 hotel.

Ta
Review №58

Visited this place few days backLittle bit disappointed with the management as we almost waited more than 1hourWe went for a buffet which was available on nearby and the price was 996/- for two personsThey failed to provide us all the items that was not expected at allFailed to provide us mutton,soup,veg itemsDidnt provide us all the deserts those were already mentioned in the menu.And they told us that they didnt face that huge crowd before that why the problem was created!Dont know what kind of management that was🙄

Am
Review №59

We spent 9 to 5 today.Nice arrangements.Good hospitality.Lunch was good.Over all experience was good.

De
Review №60

The starters are fine, however the main course quality is completely opposite.The food quality deteriorates as the time passes by and by the time you are about finish your meal, you may have to regret going to this place.The management is hardly capable of handling crowd during buffet offerings causing unnecessary delay and chaos.

An
Review №61

It was Extraordinary Dining Experience while we decided to celebrate my Sons Birthday at the Hotel. Overall Management are Highly Helpful to serve the best Services. Their food were also delicious. Must try them out.

so
Review №62

Please improve your test on main course.. Put some boneless on briyani its easy to eat.. Quality almost same almost daba type briyani Shop.. Also please some extra starter item on veg some people in Kolkata are purely vegetarian. Yeah one last point I prefer gulab jamun its best all others food items

Ni
Review №63

Dignified hotel with polite staffs. Rooms are clean and also very well maintained. Also, lounge available.

Di
Review №64

Clean & maintained, quality food.. Food served in Lunch buffet are tasty.. Menu is not that long list, but food quality is good.

KI
Review №65

Great food. Innovative menu. Value for money. Loved it. Better than barbeque nation.

Su
Review №66

Not value for money for buffet. Ambience and staff behaviour was good.

In
Review №67

Went for breakfast buffet..cost was 425 plus taxes..not much choices..but worth 425...they didnt have bacon...didnt expect cold cuts at 425 but bacon is a basic item for a breakfast buffet

Up
Review №68

A neat clean pocket friendly place.

Ch
Review №69

Just great. Love the food. Love the place.❤️

Sh
Review №70

The service was awful. Staffs were running here and there. Food quality wasnt good. I had ask several times just to repeat an item. The buffet menu was horrible very limited item and most of them were to refilled on time.Ambiance wasnt that great..

Ma
Review №71

Ambience, staff behaviour both are good. Good is also fine. But nothing like too extra ordinary.

Pe
Review №72

Awesome! Favourable treatment.

Sa
Review №73

Nice place to visit with your parents or friends.. Food is average, service is very good.

pu
Review №74

Good but fish should be kolkata bhetki and not basa, buffet dishes many variety , service is slow. Overall experience is satisfying .

Sa
Review №75

Place and ambience was nice. However, the food wasnt worth the money :(

Pa
Review №76

Buffet is served. Good staff. Veg starters were served cold.

su
Review №77

One of the worst experiences of my life . Bad management system . Had to wait two hours to get a table even when we had pre-booked our buffet. And even in this time of corona virus we had to share our table or else we had to head back home. Service was worse . They didnt provide us any regular water . Said we had to buy regular water . Never in my experience have I ever encountered a restaurant who charge money for regular water. The food was tasteless. Few of my chicken pieces were even raw and were undercooked. The mutton wasnt properly cooked either. The confectionery was decent . The chicken and the lasagna were terrible !! Had to ask the staff a thousand times to get a napkin . No napkins on the table !!!! Over all Id never ever prefer this restaurant to any one in my life. Dont go to this restaurant. I can assure you itll be a waste of your money . Worse experience. Never expected this from a so called 4 star hotel.

Pr
Review №78

The ambience was really impressive. Among the foods, I loved the desert part. Overall experience was good.

pa
Review №79

Very bad management dont even have any respect for there guest.. and yes very important if you book a room for 3 people there manager mr jai prakash will ask you to sleep in yhe floor .. yes thats happen he litrali told me .. such a low class hotel ..

An
Review №80

Asome food quality and test, staffs are very very good. It was a great experience

Ar
Review №81

Clean, comfortable, safe area. Good food for breakfast and excellent food at dinner. Service was excellent, From doorman to each and every guy with whom we dealt was amazing. The have taken care of very small details that would be required by customer or in short I would say they are very customer centric. For stay its an excellent option.🙂🙂🙂🙂🙂

Ri
Review №82

The chicken used for all the items were stale. When I reported it to the live counter guy, he just asked to have other items. Didnt expect such kind of behavior from a 4 star buffet.

SO
Review №83

Very Nice rooms ..nice buffet lunch...all cost to company..was with my seniors..so enjoyed😂

sa
Review №84

Good experience and hospitality is very good

So
Review №85

Nice property in Salt Lake. Great food...

De
Review №86

The food in lunch buffet had a good variety. Starting from a variety of breads, salads, sauces, continental and indian. The starters are served on the table and the main course as well as desert is buffet. The desert is good, tiramisu, if available, is delicious.

Ra
Review №87

With two kids I felt the warmth of The Sonnet hotel from the word go. Kudos to management for hiring such compassionate staff from the guards to the reception counter(an extra star for Ms. Niharika🤗) to the dining area. Room quality excellent and so is the elaborately laid down buffet breakfast (an extra star again ). So we stayed in a 7 star hotel. Wishing that I see a chain of this hotel in all the major cities of India and may be abroad with same hospitality and quality. Thanks

So
Review №88

Banquet arrangements were just fantastic. I recently hosted a party there ans is happy with their services.

su
Review №89

Absolutely abysmal experience. If you are going for the discounted buffet in a few days, get ready to wait for almost an eternity and then being offered below par food. Strictly not recommended.

Av
Review №90

The Sonnet Hotel, Kolkata is a classified 4 star hotel, located in the heart of the new business IT hub, Salt Lake City and adjacent to Kolkatas ever growing modern business nerve centre, Rajarhat. It is an extremely business friendly hotel situated in a lively area within short walking distance to the IT hub of Kolkata in Sector V. It is surrounded by the beauty of parks and shopping malls.4-star Sonnet Hotel is a 2-minute walk from Salt Lake City Centre Mall. It provides excellent facilities like a pool, several F&B options and well-equipped rooms with flat-screen TV.

AM
Review №91

Amazing place if your searching for a great buffet at a affordable price. I tried the buffet here,they had 3 Veg and 3 Non Veg starters. We had:●Egg Pakoda●Chicken Tandoori●Fish Fry●Aloo Mashed Pakoda●A Paneer starter●Corn Spring RollYou also have a good spread in main course, we got Mutton Biriyani. The desert section is also attractive with Brownie Cake, Gulab Jamun or Rosogolla, Strawberry Moose and Ice Cream.Overall, we got the buffet at Rs.550 booked from nearbuy.

sh
Review №92

One of waste taste of food & body language MR AVISEKH.. FNB MANAGER LIKE DANGER..

kr
Review №93

They serve mouth watering food and are maintaining proper hygiene in this pandemic. They have contactless menu cards and all the cutleries are properly sanitized.

Av
Review №94

The staff was courteous, the room service at night was a bit slow although they apologised for it as they were attending to a function at the hotel. Apart from that, the stay was pretty great ğŸ‘

Ne
Review №95

Good service, good food, tad expensive.. overall 4 out of 5.... Had the lunch buffet only

Su
Review №96

Had been for a buffet dinner with my friend using a coupon which priced it at Rs. 500 per pax. Provided sanitised cutlery. The spread was quite good. You must taste the Mutton Curry. The dessert items can have more of Indian delicacies. Beyond the set items in the menu, a bottle of water costs Rs. 130 (approx.); a glass of Fresh Lime Soda costs Rs. 125 (approx.) which seemed expensive.

Sa
Review №97

JUST HAD THE ASHTAMI LUNCH HERE. HAD A GREAT EXPERIENCE. NICE AMBIENCE. SUPERB FOOD

Vi
Review №98

I will rate 1.5 star for the price of 846rs buffet. Only the starter fish and chikn was good... Dont expect that

ru
Review №99

Bad option for business stays.No proper JAIN food, half cooked food and staff dont understand instructions properlyWe travel for business and came for the stay but no one attends food orders properly, restaurant is mostly closed due to wedding events as there is no seperate place for events and the entrance and the restaurant is engaged with all the crowd. If in room dining is ordered, food comes after 40-50mins, sometimes cold or half cooked. Basic food like jain chutney and jain tomato soups also not available.Ordered received and after several mins they are partially refused.

Sa
Review №100

Buffet was amazing, great ambiance!One of the best low budget buffet in Kolkata.

Information
100 Photos
100 Comments
3.3 Rating
  • Address:Block: DD, Plot No: 8 Sector -1, Salt Lake, Kolkata, West Bengal 700064, India
  • Phone:+91 90151 26364
Categories
  • Fine dining restaurant
  • Breakfast restaurant
  • Buffet restaurant
Working hours
  • Monday:12PM–11AM
  • Tuesday:12PM–11AM
  • Wednesday:12PM–11AM
  • Thursday:12PM–11AM
  • Friday:12PM–11AM
  • Saturday:12PM–11AM
  • Sunday:12PM–11AM
Service options
  • No-contact delivery:Yes
  • Takeout:Yes
  • Dine-in:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • All you can eat:Yes
Dining options
  • Dessert:Yes
Amenities
  • Bar onsite:Yes
  • Good for kids:Yes
Atmosphere
  • Cozy:Yes
Crowd
  • Groups:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • Hind Mahal93/1B, Acharya Jagadish Chandra Bose Rd, Sealdah, Taltala, Kolkata, West Bengal 700014, India
  • Fairfield by Marriott KolkataCb 218, CB Block(Newtown), Action Area 1C, Newtown, Kolkata, West Bengal 700156, India
  • Café Coffee DayShankar Rd, Security Counter, Inside Domestic Airport Parking, International Airport, Dum Dum, Kolkata, West Bengal 700052, India
  • Red DragonNear, Uttarapan Plaza, Rabindra Pally 1st Ln, Madhyamgram, Kolkata, West Bengal 700130, India
  • Damurs Bar and RestaurantGround & 2nd Floor, 7, Old Court House Corner, (Radhabazar Street Behind Lalbazar Police headquarters, Kolkata, West Bengal 700001, India
  • The Great American pizza CornerBudge Budge Trunk Rd, Of Puja Sweets, Balarampur, Batamore, Kolkata, West Bengal 700140, India
  • Chai Break Central KitchenMSIT Rd, Nazirabad, Kolkata, West Bengal 700099, India
  • Masque Lounge & Bar3rd Floor, Silver Arcade, Eastern Metropolitan Bypass, Dhapa, Kolkata, West Bengal 700105, India