Nippon Toyota is one of the best dealers of Toyota in Kerala and as we all know that Toyota is one brand which values their customers. For that to happen the dealers play a significant role, i must say that the staff is very well informed and they are always on time. We wanted to test drive the new fortuner and since they had only 1 vehicle for the entire Kerala it was pretty tough but they managed to give us the test as soon as possible the vehicle was available. The details and everything was communicated very professionally. Overall i had a really good experience and they also provide good after sales services too. There is ample car parking spaces and good location.
Discovered Toyota driving school while visiting for a service. Family joined the school. Very satisfying experience received. Toyota quality is upheld by teachers. Scheduling and communication is good. Overall very satisfactory experience.
One of the big show room and service center. It was very good earlier . Now major center is in kalamaserry . So the stress is a bit less. employees are good and professional . Some of them are lousy. Cost is on higher side . Servicing is good but some time if major part goes missing it gets delayed by couple of days .
Be careful while dealing with used car division of Nippon Toyota @ Nettoor. Make sure that they give proof of ownership transfer post sale of vehicle. In my case, I m still looking for resolution from Nippon regarding misuse of the car I sold to them. Spoke to Customer service manager and used car division manager, but that has not yielded any result. Customer issue resolution seems to be last on their priority list
Great service. Staffs are really polite and humble. Recently bought an Innova crysta. Got a good deal and service. Thanks team.
Very friendly and courteous staff always ready to serve you unlike the Toyota showroom in Kalamassery where the staff think differently.
The Reps are very courteous and are happy to help even we bug them multiple times. The technicians are good.
All options placed before us to make an informed decision. Amruth, Shajeer and Suhail were very professional. Would recommend Toyota anytime and everytime.
Good place good coustomer serviceGreat welcomeNeat and cleanVisible service centerGreat and clean waiting lounge
Service is great.. pick-ups available.
One of the best Toyota service centers. Staffs are also polite and capable of finding out issues for your vehicle. Recommended
Very fast and good response.
Owsam Driving school best for beginners ... Special thanks for Pratap sir his is amazing Instructor ... Pratap sir understand English & Hindi language very well... when ever want to learn driving please go with Toyota driving school and specially learn from Pratap sir ❤️
Toyota itself is a name that you can trust upon. Nothing else to say. The service, advice given, feedback taken is top notch. Need to mention the service advisor here Mr. Jabir Haneef who had been handling my vehicle since long, his dedication and commitment adds more value to the Toyota Badge.
Nippon Toyota is the best driving school @ Kochi, I have wonderful experience for driving, very friendly and qualified instructors. , Thanks Prathap sir, Badusha sir & vinod sir
Completed the driving class from there. Im totally satisfied. Individual class, good trianers and more number of classdays. Upto me, anyone wanting a strong knowledge in driving, go for Toyota driving school, Nettoor. Best admin controlling too.
One of the main showroom of Toyota in Ernakulam.
Good service and customer care
For the past 7 years I’m a Toyota customer. Quality of service is excellent, Knowledgeable staff (service advisor : Nikhil is highly recommended), on time delivery, value for money.The whole experience at Toyota, especially with Nippon is highly recommend.For Accesseries and modification: Best & trusted place in Kerala. They know how to keep up the quality.
The way they teach driving is bestVery happy with the service they give.
Nce after sales and sales support
Good service from the staffs
Good place good service
👍
Good service, Sales and finance team are very nice. Quick response, accessories section need to be improved.
Courteous staff.
As usual, the stamp and mark of quality all around. I actually feel at home in a Toyota dealership.
Except cleaning, very good..
Best service in auto
Thank you very much Toyoto for give me wonderful experience for driving practice tutors are well experienced and keep decent behavior thanks badusha and dear prathab sir.Then u are great effort for my driving practice very very thanks.
Security guards are very bad.. They was treating us very bad... In interview time...
Good service
Good one.. and completely customer care about it.. they value our opinion and our complaint of vehicle.. and good work too.. they give most valuable time for us..
Its a good place for car services
Very good
Good behaviour, hygiene places, good response
Iam 6 years old customer in toyata i used to service in AMANA Toyota first time i used Nippon toyoto kochi nattoor its very bad service its not proper clear and its not proper service its like business if not proper facilities to do the service dont take the over loadIts not only moneyVery very badNever use Nippon toyoto every it my first and final experienceBetter normal service from outside its 100 times better then Nippon
Toyota showroom is well maintained.Friendly and knowledgeable staff.
Water service is poor.
Good place with wide range of toyota cars great dealings with the exicutives
Good Service and helpful staff..
Very good customer service from sales
Best driving school at kochi. Friendly and qualified instructors. Good Lessons. Im 100% satisfied 👍👍👍👍
Best service
Nice.....
Had a great experience with the Showroom. Quite huge. Executives are also well mannered.
Irresponsible and non responsive staff..very bad administrarion from here...
They offer friendly and respectful customer service. Everything is scheduled and organized in the most perfect way down to the last detail. I saw that they keep a shelf with records of vehicles that have booked for service even 3 days prior to the booked date, all sorted and organized.They have a very comfortable customer lounge, where you can actually see your car being serviced with and back towards really comfortable cushion. Plenty of magazines, newspapers, drinking water even coffee and wifi are freely available in the lounge.
Treat a Customer as Toyota does..From the gates itself we an feel the warmth and professional care to a customer.. courteous, helpful staff with listening ears... elaborate waiting hall with magazines, TV, and coffee vending machine... Kudos to Nippon Toyota..
Good place to learn driving
Its really good experience with Toyota,
Good automotive service sector for Toyota cars. Express maintenance ensure quality service and time savings..
Good service.
Nice.. Good Hospitality
So nice work experience in this showroom I give 5+ star rating
Billing staffs behavior is not well, they are not interested to hear anything from customers end and try to make arguments.
Good service and good dealings
Today i called twice the customer careBut there is no replies of sales staff
Showroom for Toyota cars, Very helpful Sales Executives and Accessories Exicutive. All good. Keep it up
Good service.
Good service experience. Most of the people come back for service because of the hospitality and excellent customer service. Its just beside the NH. Waiting time is very less for your car tobe serviced. They are very fast n perfect in keeping car in condition.
Awesome customer service.
Very good service
Nippon Toyota is famous for their excellent service. They are doing extremely well.
Good experience overall
Nice quality of serviceBest service experience
Very good service.
Good service
Very good outlet for toyota
It was a nice experience with Nippon Toyota Nettoor best in service and customer care. Well ambiance they were treating customers like a family member....
Clean shop
Greatest experience ever had from an automobile dealer... Nippon Toyota best in the industry.
Had good experience here, friendly staff
Good service and all good
Nice
Very good service
It has been a good experience in terms of service for my Toyota vehicle for 6 years now. Their srcive schedule and eta is fairly good. One curious thing about service there is almost every time I give for service there is an entry in the bill for replacement of a fused rear lamp and I had never noticed a fused bulb. Everything is good otherwise, but I suggest poeple to check if fused rear lamp comes in their bill too all the time.
The customer-service is worth a mention. The location and premises are well kept. The procedures all went pretty fast and it was a satisfying experienc.
Very poor experience. No proper followup. Its a turnoff for a prospective buyer.
Nice service and facilities