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Reliance Digital
No. 9, Service Rd, NH Bye Pass, Padivattom, Edappally, Kochi, Kerala 682024, India
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Sh
Review №1

They have a wide variety of electronic items. Customer service is good. The store area is comparatively less, but they have maintained it well!

ch
Review №2

Its better than any other digital stores loads of variety and good prices affordable and good quality. The one thing which i didnt like was the staff behavior what was the problem I didnt get it whether its a language problem or its just dont want to work because when I asked for assistance for my new earbuds they were passing to each other 😂😅 serious issues

bl
Review №3

Most of things are out of stock. They are abiding all the covid regulations and staffs are friendly and helpful. Accepts cards. Parking is there.

Aj
Review №4

Never fails to impress. Lot of nice offers and very competitive prices. Efficient staff.

Ag
Review №5

Staff are fairly clueless about more advanced questions about their electronic gadgets else its fine.

Sa
Review №6

Courteous staff. Ayyappan Das in the refrigerator section is very helpful and energetic. Limited selection but overall the store is good

As
Review №7

Good service.. vast collection

YO
Review №8

This place is a real wonder for electronics lovers. I bought my HP laptop from here 3 years ago and I am completely satisfied. They do have some offers most of the time

Jo
Review №9

Really Good Experience, Customer service was helpful

Ra
Review №10

Good service.. Wide collection of electronic appliances.

Ar
Review №11

I used to go to payless shop. Its amazing shop

Vi
Review №12

We have purchased a whirlpool double door fridge on 27th August 2021 in the name of B.Anil and while installing it is noticed that it got damaged the same was informed to the store manager through installing team, they replaced the fridge after two days its also damaged one again replaced with new one today on 1st September 2021 it also damaged .their response is not satisfactory and even they have not accepted their mistake and more over they are saying that whirlpool is responsible for quality .

SV
Review №13

Have good collection but prices seems to be high...

Fi
Review №14

Wont take the phone if u call them a bad place to buy

Sa
Review №15

I visited their showroom and purchased a laptop. As per their suggestion, I placed the order online with all offer codes and selected pickup from store option . I paid the whole 57000 rs and waited to collect my laptop. Now comes the twist. I got a message my order is cancelled, when I asked the store manager he told me to contact a number and I waited for 45mins on the call for no response. The trickery here is, the price online is lesser compared to store price. So they must have canceled it and tried to make me a fool out of it. When I contacted the customer care they were saying they cant cancel and store would have done it and store people say the order is not cancelled by them. I was made to wait there for around an hour and after that they told they can bill the same there with more price when I insisted for matching online reliance app price they said they cant do it. Now I dont know when my refund would be processed and would never recommend anybody to buy anything from this outlet. They simply charge more for everything and they dont accept orders from reliance online site/app. Disgusting service

Sa
Review №16

Good place to shopping. Very cooperative employees

JO
Review №17

Good deals , Good experience , Nice interaction. Loads of latest electronics and gadgets.

Su
Review №18

Very good service and reasonable price

Ro
Review №19

Better to buy from their website reliancedigital.in than from the store. I bought a 4k tv from reliancedigital.in @41999 when the price quoted at the store was 45999

Sh
Review №20

A one stop shop. Good service

Ra
Review №21

Reliance digital inside sobhacity mall is on first floor. One and only electronics and appliances store in sobhacity mall with excellent customer service and offers. Sales and service departments are combined.Laptops ,mobiles,home appliances ,sound systems Televisions,and accessories of all brands are available with excellent offers. Ll

De
Review №22

Before buying from any other shop or before trying online shopping just visit the place or check their site.They almost sell at discounted price.

Ak
Review №23

Delivery and installation was good.But the installation guys wont do any electrical or plumber work in order to run the AC in normal 16amp connection so please make it done by any nearby electrician. The drain pipe was falling short so I asked them for extension. But its been 3 days till now and I havent got any call from technician regarding the complaint I registered. Im giving 3 stars for Purchase, Delivery and Installation only. But very bad customer service. They are only telling they will contact back but they never responding.

AS
Review №24

Good pricing. And offers

Rj
Review №25

Good customer care, special appreciation to yousef..

Vi
Review №26

I bought a laptop from this shop. Now the screen is not working and when I contact the customer support they are saying the product from China.Dont trust this shop they are selling non Indian product

Su
Review №27

Service persons are stranded and busy , takes time to come near customer.Went for buying TV and bought for the better price it offers and the availability.But just with initial customer experience wouldnt have gone again for buying if not for offers.Maybe that day all were busy with something.Because at the end salesperson enquired and cleared all our queries and made it smooth.

ji
Review №28

I have visited Reliance digital outlet in Oberon mall. All most all brands are available. Prices are competitive.

Je
Review №29

Nice customer service... Fair price for the electronic devices

SP
Review №30

Good supermarket with reasonable price.

Di
Review №31

The good one like lulu digital. Trusted ! Always reccomended to check the price with other retailers. I bought one hp laptop from here at good price . I love it.

Jo
Review №32

I have purchased a Sharp LED smart TV form the store and the service was very good. I had a small complaint with the TV first delivered and on informing it they gave a replacement within a days time. Great service.The store has pretty good collection of electronics and has better offer than many others.

So
Review №33

Nice place to shop especially for digital equipments.Shop is a bit smaller compared to its competitors.Especially lulu and all.Price is better compared to many other places.And most importantly each customer get proper assistant from the staff.Im not a big fan of the reliance group.But here in this shop the guys are doing a great job.

LE
Review №34

Some items prices are cheap. But most of the items are expensive than you found in internet. Lots of staff which gives you no choice for a window shopping.

Ge
Review №35

The shop and staff are good they try to their bestBut the policies of the shop is not the best .The reason you want to go to a physical retail store is to see and try things physically and make your mind before you purchase, otherwise I can actually sit at home and buy things off Amazon .The reliance digital policies are very bad . I wasn’t able to try and test an electronic device before purchasing just because they did not have one on display and they polices prevent them from allowing me to open a new piece . So if I do not like the product after buying it , I have no option I’m stuck with it forever

Sh
Review №36

Super place and all by gadgets are bought from here. Good customer service.

Ch
Review №37

Other than the delay in billing procedure everything is fine , billing should be made faster

ni
Review №38

I went to buy a laptop and there wasnt anybody to help me to fetch a product and I bought an HP laptop from the HP store on the floor above...2 star for covid safe environment that they maintained there....

ou
Review №39

Price is slightly higher than the online price

Mo
Review №40

Good and best price

Si
Review №41

Good staff. Nice atmosphere

Aj
Review №42

Fantastic shopping experience

Sh
Review №43

Staff behavior excellent

Ma
Review №44

Not bad.good work on following covid-19 protocol

JE
Review №45

Not much good

ad
Review №46

Good customer dealing. I went to buy a bridge camera and it was out of stock. They told me that if i could pay a certain amount then they can order the item directly from the company.

Ak
Review №47

Honestly speaking, sales men out here have least interest to sell their items. I have had to explore the item myself. Very few were there who were actually ready to help.

Kh
Review №48

Couldn’t find what i was looking for, as per google the item is available in the store, however they had fewer knowledge about the product i asked about

Sr
Review №49

Best price always

l
Review №50

Discounts may come in between wait for it. Dont buy on MRP

Sa
Review №51

Very very limited no of laptops and the staffs are not so helpful...they are only interested bin promoting n showing only the things they want to sell...Not even listening to what customer asking or we want. Never Go there. Waste of time

AB
Review №52

Went cos they told offer, stock was not there for even second day morning of 3 days offer period

ar
Review №53

Good hospitality

Al
Review №54

Because their are so many offers

Na
Review №55

Purchased a fridge from reliance digital. Though we got a good discount on the product (440litre, 3 star whirlpool fridge), had a bad impression on their professional conduct. To disconnect old fridge, they sent someone as part of buy back in the morning. Shortly afterwards a different set of people came and delivered a fridge in its crate and told us another team of people will be coming to install the same. In this covid time they r exposing us to more outside people. Also nobody has come yet to install the fridge since more than 3 hours nw. The previous fridge had contents and due to the untimely and poor professional conduct of Reliance digital, Oberon mall, Kochi, our food is also getting spoilt since they are depriving us the use of our fridge. They even had the audacity to ask if they could install the fridge for us tomorrow. Very unprofessional.

Pr
Review №56

Good Customer Service.

sm
Review №57

I brought one Samsung TV on August 31 2020 seeing the upcoming Onam festival. Reliance sale and finance team from Oberon mall Kochi explained me a fake offer on HDFC reliance tie up BASED ON NO COST EMU AND waiver on EMI after 3rd installment. After getting convinced I did the payment and I am not able to convert o No cost EMI. THIS IS A CLEAR CASE OF CUSTOMER CHEATING. PLEASE NEVER EVER BUY FROM RELIANCE. WHERE THERE ARE SOME ARROGANT STAFF WHO DONT KNOW ANYTHING ABOUT PRODUCT AND HOW TO DEAL WITH CUSTOMERS.

AS
Review №58

Sometimes we get very good offers,bargain your maximum. Dont trust what executives tells you

Wa
Review №59

Ok

Je
Review №60

Ok ok

Vi
Review №61

Better place for shopping

Al
Review №62

Prices are either similar or closer to online prices good professional staff

VG
Review №63

Ive paid full amount for a TV yesterday without even seeing the TV. The staff there told me that they will deliver and install it the next day, no option to see the demo. I agreed and billed the stuff. Today some guys came and delivered me the product and went away telling that the installation team is different. The number they have given me to contact is out of service and the delivery boy wont pick the call or call back after that. I cam all the way from my office just to receive the stuff. Such a pathetic place and service.

Ji
Review №64

Went to buy a smartphone, even though we didnt get the one we were looking for, the staffs were really nice and clearly explained the device specifications and offers regarding each phone.

DA
Review №65

Good selection

An
Review №66

Friendly & supportive staffs... Really a great shopping experience

Ma
Review №67

Products are cheaper than online.Genuine products

Tk
Review №68

Stocks are in shortage. Staff require training on customer friendliness. They were in a denial mode. Not helpful

Ab
Review №69

Good place with good collection and good customer service

Dr
Review №70

Helpful staff... Good stock

Ro
Review №71

Nice service

Ak
Review №72

Good service and a good place tp buy electronics

Ma
Review №73

The customer service is pretty satisfactory. They dont have a big collection of products but they do have quality products.

Sh
Review №74

Worst experienceThe staff was really not bothered to help with anything I asked even though I called before coming

Vi
Review №75

Good pricing

Pr
Review №76

Low on the stock for the product I was looking for but was neat and hygiene on the other hand

T
Review №77

Hey guys, when you are in containment zone and are closed, couldnt u update that in Google too? Me, seeing it was open in Google, still tried calling the number given here. It was engaged. I dont know if some essential services like security/store keepers are still working inside who might have used the phone due to which I got an engaged tone. Bcoz of this i confirmed the store was open and got an auto to the mall today to buy a laptop. And later I got to know it is closed from past 3 - 4 days. Please update google on time or else midst this pandemic & heavy rain, people wasting their time and effort would come there and see that it is useless. This shouldnt happen. Peoples preference to seek information for anything is different. If this is Oberon mall, Reliance Digitals actual google account, it should be up to date and authentic. Also, kindly check ur timings. There is a mismatch with Oberon malls time. They are open from 11 AM but u guys are open from 10 AM. How is this? Who is wrong? Please liaise with them and sort out ur timings properly.

aj
Review №78

Good service

Jo
Review №79

Better customer support and competitive pricing

Ra
Review №80

Not affordable price

St
Review №81

Ok

19
Review №82

The sales people were not even interested in showing us the product even after 25 mins of waiting for the sales person to explain the qualities of the product.We are extremely disappointed by this kind of insincere attitude by the sales department of reliance digital.

Na
Review №83

♥️

Sa
Review №84

Best customer experience so far...

si
Review №85

Absolutely pathetic staff, totally misleading and confused..

Ba
Review №86

Good place to shop ... In my experience prices are on the higher side. Some products they sell on discounts are outmoded products.

Se
Review №87

Easily accessible, friendly staff. However, if you are geek or techie, they may not be very much helpful. For average consumers, staff seems to be knowledgeable.They have variety of consumer electronics products for everyday use. And there prices are competitive.

Ya
Review №88

Easily accessible, friendly staff. However, if you are geek or techie, they may not be very much helpful. For average consumers, staff seems to be knowledgeable.They have variety of consumer electronics products for everyday use. And there prices are competitive.

Ni
Review №89

Best and original products at good price.

Go
Review №90

Digital shop inside the oberon mall

ru
Review №91

Good

De
Review №92

Really good customer service, fast billing and we can test the quality of the purchased products also. Finished the purchase within 20 mins. Keep it up guys

MA
Review №93

Outdated models of refrigerators were kept and the salesman was not even knowing if the models were available in stock... Wasted 20 minutes in store

Ch
Review №94

Better customer intractionLoved the place

Ki
Review №95

Best rate wide range

Ih
Review №96

Nice sales executives. Wide collection of electronic equipments.

SA
Review №97

Very good collection of quality electronic goods. Lowest price also. Helpful staff.

ak
Review №98

GOOD SERVICE AND STAFF

VI
Review №99

Its OK.

Ar
Review №100

Really good collection of electronics and the prices are reasonable and almost the same as the online prices. The post purchase service is expected to be nice from such a big dealer.

Information
100 Photos
100 Comments
3.7 Rating
  • Address:No. 9, Service Rd, NH Bye Pass, Padivattom, Edappally, Kochi, Kerala 682024, India
  • Site:/url?q=http://www.reliancedigital.in/&sa=U&ved=0ahUKEwiF4cue7dvuAhXq6OAKHcIoCnkQ61gI0icoEjB2&usg=AOvVaw3HsbzwpuSgXBAwGWtRoO9U
  • Phone:+91 484 403 7512
Categories
  • Electronics store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • NFC mobile payments:Yes
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