Worst experience ever! I had purchased a battery some time back, which was defective and was draining within 2 hours. Went back to them within 2 days but they were not willing to replace it even though it had 6 months of warranty, and were blaming my laptop for the battery drainage. Later, I bought a battery from another hp centre and it is working well, with the battery lasting for 8 hours and its been many months now and my laptop is still functioning well without any issues with the battery.
Nice place to shop for HP computers. Executives at the shop are very polite and helpful. If you have an idea about what you have to purchase, it will be easier. Nice collection of latest laptops of HP is available.
I visited the service store today. Was a good experience I got. Very polite and hospitality at their. Easily solved my complaints. Very happy with the service.
I am totally dissatisfied with my purchase. They have poor customer service and also they dont give any discounts...even if it is 1 rs they will take it and will not give back....I prefer Lenovo as when I called their showroom near the same hp showroom they were willing to provide offers and discounts..I only went hp because of brand value...dont visit this hp showroom go to any other showroom as hp is good
Bought a HP computer from here sales representatives Thashreef and Tony BUNCH OF REAL FRAUDS BEWARE. Got a defective system didnt gave us replacement giving lame excuses by changing parts in the first 14 days now the system is again showing issues which we are forced to depend on HP service center to get it solved. Spend a lot of money on this device but total waste.
Very bad experience with the staffs. I just went with my HP Omen laptop to replace the battery worth 8k and got complaint in a month just after the warranty period got over, staffs were like get a new one, they werent even ready to look at the laptop.
I would never recommend anyone to visit this store.It has been a very bad experience in here.hospitality 0/10product explanation 0/10I had pre ordered a laptop, and they asked me to come to the store(which was 44km away from my home) saying that the model is available. When I had finally arrived, they asked me to wait for another hour for them to get it from the warehouse. But before they get it from the warehouse, they asked me to make the complete payment before hand(1,00,000 INR). I mean, who does that?And the worst part being, they were not even sorry for saying it to me.
The worst of all time.... That guys in the shops are the worst salesmans I have ever seen in my life.. Plz appoint someone who know what is sales... Plz dont go to HP world oberon mall,,,,
Very poor service and extreme delay in service Employees behave like kings and customer should listen to them like slaves.My suggestion is, if you need your laptop/desktop back urgently, please do not opt for this center for any service .They give a far off date for completion and do not communicate unless we ask them multiple times. If we ask them, reply remains the same - Wait for few more days, else you can take your laptop from here
Very poor customer service...no refund is allowed even if the product is defective.price for accesories will change according to their mind and staffs behavior is very rude.
The worst ever service center of HP I would say is HP, Oberon Mall Cochin. I had asked for a original HP Laptop battery model MO6 and he ordered the same with near by HP shop, since no stock available with him . In an hour or so i got the battery with one year warranty, while I tried to insert the battery the lock fitting was not even suit for Laptop and charged me Rs 3500 saying original HP battery it is. Checking with other shop I got to know it was just local battery which he had stickered in top of it showing as original HP battery. I am asking for replacement of new battery or money back from them, they had informed no way of giving return of money only battery which is not satisfying shall be replaced. By now I had done 2 replacement of battery with same shop both having issue and chasing this shop repeatedly for exact one suit to my lap. Please do not ever purchase any thing from this shop.
Good HP dealer. Customers friendly staff. All models are available. Reasonable price and EMI options are available. Happy to deal with.
One of the best Hp Company shop in kochi . Staffs are very helpful to select better option to meet our requirements. After service Also good. I purchase my laptop from here ,..
All HP related products available here. Well maintained showroom. Good staffs.
Good and polite staffs. Good service.
Excellent showroom..One of the best HP store in kochi . Staffs are very helpful to select better option to meet our requirements. 😍🥰
Good and friendly service. They help you choose a laptop right for ...
Good customer service and product management.
For buying a product it was fine, but for service or any other it was too bad in my experience , dont had a experienced staf there, and they damaged my laptop screws socket inside , bad behavior ,I went for there to upgrade my laptop Ram, they didnt allow me to view the upgrading process, they take my laptop to a private closed room and damaged my laptop screw sockets because of their lack of experience. Then the laptop was not worked for the first time because they didnt put the ram properly in the socket then the second try its worked. Worst service in my life.
Good place to purchase HP products with lowest price and good customer service
This is an HP Reseller, and not a service center. However, you can get your HP laptops serviced here - provided you are not covered under warranty. Anyhow this is the closest and the most conveniently located and reliable service center for your HP products outside the city center.
I gave them my laptop for repairing as the power was turning on. They told me that the I/O chip is damaged and took 3500 rs for replacement, after that the laptop was not getting charged as the battery was not even getting detected. Then I again gave the laptop to them they somehow showed me that the laptop is getting charged and gave my laptop back, when i came home and turned on the laptop it showed that the battery is damaged and now within a month and half the laptop is not getting power on.
Very bad experience, bought a replacement battery for my laptop from HP world Oberon Mall and it became faulty within a month. Incompetent staff made me travel 150 kms for nothing. Spent more time and money, I could have bought a new laptop for this. Disappointed with the service HP is providing, please do not buy HP or at least do not visit this place, you have made the biggest Mistake if you have bought a HP product just a huge Rip off.
Good service.... staff behaviour is outstanding if it compared to others....
Perfect place to buy a new laptop, good service , good price
Staffs efficiency and seriousness Very nice & cooperative, much better than I expected. Good keep it.
Very bad experience. I walked in and checked a HP omen laptop and couldnt buy it on the same day.The product was in sealed box.Today again I called and confirmed that I would come to buy the laptop. They said the product is available.But the product seal was open and the sales person TONY said the seal waso infront of me last time when I visited the place.did not expect such a bad experience from HP world.I will not recommend this place for anyone.
Worst service ever!Gave the laptop for service, got it back completely unusable. And they even charged me for something they didnt even repair!Had a terrible experience!!!!
Good place. Attentive staffs. Genuine price.
One of the best Hp Company shop in kochi . Staffs are very helpful
Hp Products only , Good service, well mannered staff, will go back again
Worst centre for service. Never ever go to them for any servicing problems. they are not authorized service centre. they screwed my laptop and the worst thing is even the hp authorized service center is not solving my problem. it has been 4 months now. dont fall for their false promises.I would like to give negative stars.
Poor customer service. Not bothered about customer at all. Bought my laptop from Reliance Digital in the same mall. They werent open until 10:45. Google told me otherwise.
I am satifysfd frodect good servicing
Excellent service given by them... Handling skills with experience workers👌👌
Very good shopping experience. sales executives was very helpful and friendly. Hp Products only ,.....
I got my laptop battery replaced in less than half an hour. Quick service and helpful staff. Keep it up!
Laptops lowest price in Ernakulam & good service
Nice showroom good support & helpfull staff 😍
I bought my laptop from here.. Its in oberon mall 3rd floor. Descent place to get ur new hp laptop, printer etc. Excellent support from the staffs. All my queries were addressed before and after buying the product. I will definitely recommend my friends...
They have given fake/waste battery for my HP Pavillion laptop (2 months back).. the backup of battery just limited less-than an hour... Loosing the trust on hp...
Very good place to buy hp products . Nice ambience and good collection of Hp Laptop and accessories with affordable price.
Trusted original HP store.100% quality products are delivered.All Models live demo and Better pricing compare to any other shop highly recommended
Best sale showromm ,best offer prices
Good products....well services....i really loved it
It is one of the authorised hp showroom in Kochi. All the hp model laptop,desktop & printer are always in stock with best price. Before purchasing you can visit to have a look.
Exclusive Hp Sales Showroom @ Cochin , only Hp Products , Very less price compare with online , Friendly staff . Recommended showroom for buying hp Products
None of HP Store contacts are working
Its cool✌️ , Nice place to buy Laptop ,.. recommended store for buy hp Products ,..
Fast service , But Out off Warranty cases only They doing , Friendly behaviour
Quick and easy to deal with .. thank u
Customer friendly
Poor service, even if someone had decided on buying a HP laptop they will change your mind and go elsewhere.
Good prompt service
Ive been here for an hp 5075 printer. Salesmen knows the correct details for all the products.
Not a great place to service HP laptops. Not an authorised HP service centre. They will return laptop without charging any cash if it’s not repairable. They said the chip was faulty and told it may or may not work after replacing the chip for 3000 rupees. In that case they have to change the motherboard of my laptop which will cost me another 10,000 rupees. All together I might have to shell out 13,000 rupees to get it repaired. The cost of my laptop was 40,000 rupees and so it was not economical. I sensed something was wrong and took my laptop back. I handed it over to one service Center near Pullepady and they replaced the chip for 1900 INR.
A great store with all ppssibilities related to hp, at the heart of ernakulam,well known mall,oberon. Great customer service and punctual.
Good place to purchase HP products with lowest price and good customer service
Good choice for laptop and desktop ...
Perfect place to buy a new laptops
Great HP store. Friendly and helpful people.
Absolutely nice place ♥️
Good place to purchase HP products with lowest price in the city. Good customer service and clean products.
Not yet open. It is 10.40 a m ist. Google says it is open.
Service is good and reliable..they sell genuine HP products
If you want to worst your money ..choose HP world , Oberon Mall.They are not genue ,offer all things before billing ,after install and billing done .they dont give the offered list they agreed ..better price avaible in realiance digital ,Oberon Mall
Good Customer Service. Loved it
One of the worst Service point
Hi,I had this horrible experience from the shop. I bought a HP laptop with below specification from the shop.Notebook Serial Number : 8CG7293DYNNotebook Model Number : HP Pav x360 Convert 14-ba073TX.I had to wait for 4 hours since the piece I was told which is ready to deliver was defective (at 2 PM I asked for the product and I got it by 5 PM and after installation I got the product by 6 PM) . My home is at Thrissur and I had to rush to reach home on time. However when i reached home and checked there was no HP touch pen in the package. I contacted Tony who delivered me the product. He informed me that they dont have it and when I called again he did not even bother to answer or return a call. I expect people to be more responsible and show some commitment towards customers.I had to move to Sweden on the very next day for my work. Hence, I did not had time to write about this incident.Hope things will change and people will be more responsible to do a complete package delivery. I strongly recommend people to have a complete check on items before you step out of this shop.Regards,Anoob
Good service and Nice staffs
Great customer service 👏
An authorised HP showroom. Complete solution for HP products like laptops, printers, desktops and related accessories.Situated at Oberon Mall.
Sysmantech hp store, oberon. sysmantech also have store in thripunithra.ln Here they provide good service ,customer friendly behaviour,new stock products , wifi ,.etc.
Lot of products purchased from here friendly staff , good service at all
Visited twice... Good service.. Slightly costly
Good choice for laptop and desktop
Good people. Nice products.
Worst experience ,made mistake wasting Rs.35500 . Charged 500 for card payment . Couldnt get Extended warranty beacuse of wrong information from this shop .local shop is better than this.
Nice place 🥰🥰👍
Good Price & Demo , Recommenced shop for buy hp laptop And Hp Products ,..
Good service and very good hospitality.
Powill Sadhanam my***
Pretty bad place if it is considered for servicing laptops. Always delays all the time.
Good service to the customers
Very good service
Good service 👏
Good service to the customers
Good customer service
Hp world is good for all HP products
Good quality products
Good and friendly service