Good hospital. Has to wait hours to see the doctor. Dr Ramesh is very nice human. New building is having all facility and good infrastructure. But old building is bad.. Not neat.. Very hot and crowded

Admited my father for some diagnosis. Shabby rooms, torn bedsheets, stained pillow cover. There was no lock for bathroom and the main door. No proper maintenance. Food/Canteen service was nice. Staffs were friendly and supportive.

Its well maintained and high-quality healthcare service provider. But it all comes at a premium. The quality of the medicines and health services are not something with which you could find fault. There is a pay and park facility at the entrance itself.

The doctors whom I had interacted were good. But if you admit there under insurance, consider you are the scape goat. All sorts of tests will be conducted since the money will be given by the insurance company. Lot of unwanted things will be ordered on behalf of you (like gloves..etc.) which they dont use. For every visit you need to pay to see the doc. You might have visited the Doc on Monday but you have to pay if you want to meet them on wednesday.In the ward, nursing care is little on a bad side. Very lethargic team of nurses. They dont keep track of the medications that you should be having. They sometimes miss to give you the required medications.The room size is very small for the price that you are paying. Better room expected.Parking space is almost nil.The receptionist staffs are arrogant. The bill provided during discharge is not self explanatory. No detailed bill provided. Upon questioning to explain the staffs make faces as if please pay and get lost.FROM OUTSIDE IT LOOKS VERY PROFESSIONAL, but inside it is just another hospital.

Simply awed by the sincerity of doctors, sisters and all staff. Very meticulous

A good hospital near to Vytilla, Ernakulam.Parking is difficult.

VPS Lakeshore, also known as Lakeshore Hospital is a multi super-speciality Hospital in Kochi, Kerala, India.[1] It is located along National Highway 47 in Nettoor, and is a 650-bedded facility with over 30 clinical departments. The hospital is headed by Shamsheer Vayalil, the founder and Managing Director of VPS Healthcare.

We travelled from Abudhabi to kochi last January dreamed spending wonderful time with family. Everything became upside down when my son Aidhen ( 2years old ) admitted to Lakeshore due to pneumonia. He was in high flow machine support. Seeing him like that was heartbreaking to us. But the care and support my son received from pediatric department was overwhelming. We are extremely thankful to Dr Satheesh Kumar, who was my Sons primary physician. His supported us during the whole stay in the hospital, explained every single details of our sons condition to us. I had never seen a down to earth doctor like him. I would like to mention Dr Jeethu (pediatric resident) for her special consideration for my son.she always visited my son and comforted us.Thank you Nursing team..you all are amazing...Thanks a lot

Good experience. Oncology they always shiw empathy towards patient. Nurse give better care and comfort. All r well set. Restaurant facility also give a good service

VPS Lakeshore, also known as Lakeshore Hospital is a multi super-speciality Hospital in Kochi, Kerala, India.[1] It is located along National Highway 47 in Nettoor, and is a 650-bedded facility with over 30 clinical departments. The hospital is headed by Shamsheer Vayalil, the founder and Managing Director of VPS Healthcare.

All the doctors, nurses, attenders and everything around are great except for few people like Mr. Latheef ( on call manager) who is a person with zero common sense and no management skills. He never even listens to your concern and arrogantly says NO to everything. I wonder who made him the manager in such a reputed hospital. He claimed that hes been working here for 9 years and even if I complain, hes not going to loose his job.Dear management, If people like him are working here, foreign citizens like us are never coming back to this place again.

HBOT Treatment available in lakeshore hospital??? Can you let me know.

Even though you get to consult excellent doctors in every field, the hospitality of the rest of the staff, be it receptionists, nurses or any one else is nil. Most of them are very abrupt, many of nurses appear to be juniors with no experience, no one even smiles or show compassion. Was surprised at such behaviour especially when the so called care is exhorbitantlt charged.

My husband had a keyhole surgery related to his intestines at Lakeshore hospital in 2011. At that time we were extremely satisfied with the service provided. But now, after 10 years, hes diagnosed with carcinoid tumour which we didnt relate to this earlier issue at all. But, by chance, on checking the 10 year old CT scan report of Lakshore, we came across their finding that there is a chance for this type of tumor in his body. But none had warned us about this at that time. We are so depressed that if the doctors had, at that time, hinted about this possibility, now he wouldnt be in an advanced stage of this tumor. So much of irresponsibility!!

Nurses are friendly and very helpful, overall service is excellent

I had bad experience with the oncology deparment OP on 10-09 2021. I have been waiting from 2 pm noon as a by stander for my chance. From the reception on the same floor informed me that, need to come after lunch before 4 o clock to see the doctor, otherwise there wont be any chance to see the doctor. While writing this, i am siting here as the last person. But lot of others including a persion reached 7 o clock could see docter before us. Very pathatic way of customer handling.

I am changing my previous review. This is because i learned today the best neo natologist in Lakeshore Dr. Satheesh Kumar sir is leaving, and for many parents like me, his presence was beyond words. Whatever the reason for his absence has to be discussed by the authorities and taken positive action for his continuance there. Please bring him back soon. 🙏🏼🙏🙏

I had undergone ACL reconstruction surgery from a government hospital but was not making required progress because of lack of guidance and was losing out on critical time. I decided to go to Lakeshore Hospital after having heard a lot of good reviews about the orthopedic doctors, Dr Bipin and Dr Varghese and the physiotherapy department. Dr Raju and Dr Litto from physiotherapy were amazing in helping me regain strength and range of motion which was otherwise a very difficult task. Initially I had started to lose faith and felt that my leg would never be the same again. Today I have completed 6 months post surgery and comfortably do more than 50k of cycling and feel very normal. Kudos to much needed guidance and support from Dr Raju and Litto who are not only ready to help you at the hospital but are also available on text and call to guide you. Highly recommended. Thanks guys. God bless.

One of the best Hospitals in kerala. All most all kinds of treatments are available here. Well qualified and experienced Doctors are available.

Such a worst experience from nurse in icu . For sure we all know that a patient in icu will be going through lot of things.my friend is admited due head injury.one of tge nurse in icu talked to him in abusive ,cursed ,bodyshaming language.itz realy pathetic.we gave complaint against this.all these incident happend during this week. Hoping that neccesary action will be taken.

Marketing coordinator Anoop was excellent to guide foreign patients. i ran all the hospitals with my 1yr old but finally Dr. Arun diagnosed him and explained it well that i can understand what could be the possible issues. through all this Anoop kept checking on our process and taking us relevant department and reminding us what doctors been told. such a wonderful team you have got there lakeshore. mostly the team excellent excellent. even a doctor who put cannular was simply excellent. thank you so much anoop and all doc team. Ansari mom,

My recent visit to Lakeshore Hospital made me to share my experience on this review column. Definitely a healthy person would not like to visit the hospital that too in this pandemic situation. You can come across plenty of people visiting hospitals out of them some having the best days and and some with worst days of their life. Few of them of their first day and other few last day of their life. As many says money can pay fee at the hospital but it can’t buy you health. Definitely the good doctors, nurses, availability of required testing facilities and medicine inside the hospital with timely treatment and services may bring back the health of a sick person which I had experienced in this hospital. I m happy with all the services at the hospital the doctors and nurses are very compassionate and knowledgeable along with all the healthcare supporting staff. I love to give all star reviews without Second thought from top CEO Mr Abdullah to bottom level security guards. Well managed during this Pandemic situation.. There might be more good doctors in other hospitals but i found a dedicated team and the teamwork In Lakeshore Hospital. Thank you very much all everyone at Lakeshore Cochin who made me comfortable as I never felt a language issue as I don’t speak Malayalam.

Worst hospital i have ever went. This hospital is only made for earn money. 4 days they kept on calling us for testing, we wanted to consult doctor but to consult doctor they make us to do all the tests whatever they can do with double charges. After 4 days we consult the doctor and admitted him to special room with 2 bed. After a day they shifted him to single room that too without proper ac and it was the worst room, bathroom too even without handwash. They brought the handwash while discharging him. All i want to say is if you are charging this much then give the quality service to your patients please

Overall great experience being here. Its one among the best hospital in all aspects. Their facilities are awesome. I would really thank all the nurses who took care of my mother. All the nursing staff members treated us just like their family member. Especially the doctors, they are well qualified and their expertise is remarkable.

I totally recommend Lakeshore Physiotherapy Department. I am from Bangalore and on my visit to Kochi I injured my arm. One of my friends recommended Lakeshore to me, though i was a bit unsure I took an appointment and I was not disappointed at all. The staff is very friendly and well experienced. They are extremely patient and give time to understand the patient’s case. I would like to mention Dr Litto Thomas, he is one of the best physiotherapists i have ever consulted. Within 3 visits, he set my arm right and taught me exercises that really helped in my recovery. I am glad to have consulted Dr Litto and even today, whenever I have any physiotherapy related problems, I fly from Bangalore to Kochi for an appointment with Dr. Litto. I have a lot of confidence in him. The equipments are up to date as well, the place is very well maintained and clean. I totally recommend and trust them. They ensure every patient goes back pain free. I wish this team all the very best! Thank you Dr. Litto Thomas.

Really amazingGood parkingFriendly staff

Good doctors at oncology department. Shows empathy towards patients

I was having difficulty in walking and consulted Dr. Bipin Theruvil at Lakeshore Hospital, Cochin . After a series of tests he suggested hip replacement surgery for both hips. Accordingly , surgery of the left hip was done first. Thanks to the doctor and staff, the recovery was fast. I gained confidence and within 6 months got admitted the right hip also. By Gods grace and the care I got from the hospital I can walk, run and do all my duties without help.

Nice tertiary care hospital with all modern facilities and specialized departments.. rooms and restaurants are Neat and clean.. charges are bit on the higher side compared to other hospitals in Kochi.

Pls dont let the reputation and goodwill of your hospital tampered and spoiled by a bunch of so called Security personals standing right in the front door. Pls tell them to show some empathy and respect .

One of the best hospitals in ernakulam... But bit expensive that ordinary peoples wont afford the charges..Good experience...The staffs especially Doctors and Nurses are so helpful..They wont give you the result (X-Ray film ) of the X-Ray,we want to pay extra charge if we need the result than the X-Ray charge..The premises and the hospital are soo neat.. 24x7 Ambulance service available.Have a good parking space.

Nice hospital. Well experienced doctors and excellent care & treatment. But slightly expensive.

The services rendered by Lakeshore hospital in my healing journey is commendable.My special thanks to Dr Smitha Joy and CS Muraleedharan Pai for the support and timely help.Dr Smitha guided me well which boosted my confidence to proceed with my gynaec surgery. She always has the patience to clear doubts and this made me feel that I was in safe hands.The whole nursing team Is highly professional and dedicated. I am thankful to the whole team for the excellent support .

This is a very good hospital. The Doctors and the Nurses of this hospital are provides 100% effort and convenience to the sick everywhere and very friendly with patient. And the way to treat patients is very remarkable. Finally, I would like to thank you all the staff of VPS Lakeshore Hospital. And during my wifes & Kids treatment I had a great experienced with Doctors and all the staffs and I would like to share the names of two great and best doctors here during my wifes & kids treatment namely #Dr. Arun A (Senior Paediatrician) and Dr. Gigi Samsheer (Senior Consultant Obstetrics & Gynecology). The best experience I have had so far is with these two doctors. Thanks a lot from the deep of my heart.🙏🙏🙏🙏🙏

They have a good Oncology department and Orthopedic hip and knee implants surgery. The services of nurses are very good and clean upkeep from feedbacks.

My mother underwent a surgery in lakshore hospital few years back. Instead of doing angioplasty Dr cibi Issac did CABG and he said while he was doing angioplasty the baloon did not inflate because of the manufacturing mistake of the particular product. Actually Don’t know what happened inside the operation . One of the other things is that he did not follow up properly after the surgery. That made the condition became worse. Again another day, I took my mother to the hospital as she was sick . In the emergency department she was consulted by the same doctor. Without even assessing the problem, he referred her to a doctor in the lourde hospital .when I reach there with my mother,the particular doctor was on leave for 2 weeks. Before he referred her to another hospital, he did not even ring the hospital and confirm whether the particular doctor is working or not. Her condition became bad, Then I took my mother to another hospital. They did an emergency vascular surgery immediately.

One of the large hospitals in Ernakulam with all facilities. Most of the staff are very cooperative n friendly. We have to book well in advance to visit main doctors. And also must wait for a long time. But their service is mostly very good.

Uncaring and incompetent doctors in the gastro team claimed the life of a young human being. Their lack of attention in patient monitoring is criminal. .it is only a matter of time, your hidden ugliness will be revealed.

Myself Renjith (ID 4XXX99) One of the patients of Dr. Jacob Varghese of Ortho department. I had a surgery 2 months ago. I must say that the cooperation and dedication of the doctors and Physio (especially Raju & Litto) helped for my easy recovery. The Physio rehab room in Lakeshore was best and spacious one I have ever seen. But during my last visit I was surprised to see the change in the Physio rehab. The new Rehab room is very small with only few facilities. I don’t know how it changed from a spacious room to the size of a stall room. During this pandemic how can the management do something like this to the patients there. Patients cannot maintain any of the Covid-19 protocols like social distancing in that room. Due to this last time I didn’t do my Physio rehab. We need a good and spacious Physio Rehab room. It is the responsibility of the hospital management to make their patients visit comfortable as we are paying good amount of money to them. So I hope the management will do the needful as soon as possible.

Most famous and luxurious international hospital well known in Keralites and foreigners. This provides great facility for patients for their well being and health. Interior is well air-conditioned with centralised AC. Clean and hygienic interior. Good docters and modern technology for treatment. Main problem is treatment here costs a lot.

What a joke... I did a booking earlier for my father to consult neuro.. When i gwt here.. There is no social distancing method... Also had an appointment but they dont care about that at all... Just letting others by there personal interests.... Better go for other hospitals like amritha.. Maybe i got a lesson from here....

Good ambience. Food court is there and available all types of foods. Treatment is also good

We had a horrible experience. Lost my father due to lack of timely care and nonchalance of doctors. Unless you are a celebrity or a newsworthy case please avoid visiting this hospital. The only saving grace is the excellent nursing staff, who are very prompt and always available to help you.

Pain less vaccine administration done on 12th august 10.30 am . Thank you sister ( tall and fair sister)

The treated doctor Sri.Bipin Theruvil and his team has performed an excellent team work and had done the surgical procedures very well. Though the surgical and inpatient treatment cost were little higher compared to the facilities offered by the hospital, the doctors friendly approach and the full teams support helped us to have a speedy recovery. A big salute to the Doctor and his team.Thanks.

Good ambiance and facilities offered excellent health care offered.

State of art facilitiesVery good nursing staffsMultiple dining options

Providing Sputnik vaccine to their dearest peopleSlot booking is not real

Great care, hospitality, after a patient is admitted all his/her needs like medication and food will be done by the staff themselves. Also the good medical care from the doctors and the staffs should be appreciated.Clean and tidy environment.

It was my first time at Lakeshore Hospital last month for my mothers treatment.The Casualty doctors admitted her for full day,and asking some basic queries about what is wrong irked the doctor.I think the patient has the full rights to ask what procedures or treatment plan they r following.Just two days before she had a full health checkup and had a horrible experience with long waiting and unnecessary run overs.Imagine 65 year old not given time for her lunch just because doctor will go away.The patient is at hospital at 8.00 am and she is allowed to have her lunch after all the consultations at 5:00 pm.I think the team should buckle up and provide good experience to the patients who come and expect basic closures of their health issues.Lots of experiences to write about.Hope the PRO is reading and taking necessary actions.

Multi speciality hospital with mostly all insurance/TPA covered.

The hospital is quite bad for the being so insanely costly. They charge you for things that are not even used by you or even given to you. Please ask for extensive bill breakdown.The quality of rooms is below average and nurses are generally not available during time of need.In my room, the nurse call button was defunct, the lights were not working sometimes, the bed and pillows (leather pillows) are really uncomfortable and generally is of poor quality.As having experienced both Aster, Renai, Kunhalus etc. This is by far worst experience and even though we have our trusted doctor here, we would not avail Lakeshores services unless in dire lack of options.

The facilities and infrastructure is good but without good doctors like neo natologist Dr. Satheesh Kumar, its disheartening. We need Dr. Satheesh Kumar back.

I had a TKR surgery in the hospital. Dr. Bipin Theruvil did the surgery.It was good being in the hospital the services they provided me was excellent .My Doctor Bipin was so efficient and best Knee surgeon . Medical care was so well organized even though I had taken my appointment from Kuwait for my surgery .It was scheduled according to my leave without losing my days. Everything was organized and arranged by Doctor Bipin .After my TKR Surgery the very next day I started to walk and in 20 days I was able to go back to Kuwait and started my duty in few days. I am thankful for the grate services of Nurses of OT, ICU, Ward and the OP Departments . Room was neat and clean good housekeeping. It was truly a grate experience. Thank you for all your hours of hard work and devoted labour.Once again thanks a lot to Dr. Bipin Theruvil

Date : 16/05/2021To,Lake Shore HospitalErnamkulam,Dear Dr Bibin Theruvil,Good day,First of all I would like to thank from by bottom of my heart to all the doctors, nurses and all staffs who rendering tremendous services during this Pandemic COVID – 19 situation all over,I met an accident 6 years ago which end up putting Steel ROD below my knee for both my legs , treatment was held up at Thrishur Hospital, But life become so miserable I couldn’t able to walk properly and pain was increasing day by day which made by life so hectic and painful,At that time I came to know about Dr Bibin Theruvil at Lakeshore Hospital through my husband and consulted him and treated removing Implant at both the legs and inserted new at both the legs and now have good relief in my pain which helped me out to be in track as normal life where I can easily move around through buses and was able to walk without any pain.In 2021, May 03rd at both my leg Implant was removed and on 15th May 2021 stitches were unplugged. With intense pain and sad to say I lost my daughter at that accident which happened Six years before, At this tough time with having full faith on me and having pragmatic approach , with help of Dr Bibin Theruvil who cured my leg which made us life quite relax and hopeful to live further with optimistic thoughts,Once again with god’s grace I sincerely thank Dr Bibin Theruvil and all assistant doctors, nurses who have taken care during my treatment and crew of Lakeshore Hospital providing assistance and showing good hospitality in my life,With prayers and good wishes,Sathi devi,

The review is based on value for money. Its not just doctors. Im paying a hefty amount as bill.Doctors: top notch. I came for my mom. Doctor is tight lipped. Not interested in talking much detailed. Felt little dismayed. But its okay.Facilities: its like a casino. Do you need casino feel in a hotel ? Well some needs. Jaguars, BMWs, fortunners just rush every 15 mins and those are the kind of ppl who can afford this hospital. And hospital is liking them too.In one of the building, they have 3 lifts of 20 ppl capacity working in parallel. They have an adjacent lift which is running in parallel. That means ~70 ppl can can always use the lift. Good design. This is without accounting stairs, escalators.Reception: good ppl.Cafe: gourmet is a good place. But highly priced. At times I felt they run the hospital for the hotel and hotel for the hospital. The bystanders too cant have food from outside within the premises. Come-on, you should allow someplace in the campus for all food. Why all the ppl have to go through the highly priced ? World these days know what is the real price of a meal which is charged 150. Why are you ripping off ppl who are already bombed ?Culture: lenient towards Islam. Should be after Dr vp shamseer aquired this firm. But anyways, you can see a crowd anywhere in the hospital in pardas. No issues on that. But they queue jump anytime. I was surprised the day before when a lady covered in black parda just queue jumped and ordered for a family straight way in front of my eyes and the cafe waitress (at reception area). The cashier too didnt care to give right priority. So just giving 1* for her. Ive been instructed to go and have coffee and cake from a table different and I have seen ppl eating just at the cafe itself and not being asked to other places.Security and racism: this hospital is a place where I felt racism exist.I happen to have my mother hospitalized and happen to visit her in the room constantly. The securities show descrimination based on skin color and they stop only black skinned visitors. Im observing this from day one. I was stopped multiple times for the same reason - while I totally agree that what they doing is right but at the same time they are ignoring all humanity by letting other fair crowd inside without asking any card or information. I stood there to see how many ppl he is doing of the kind, but surprisingly, in front of my eyes, he let in atleast 15 ppl. I wrote to the management but no response yet.Today, on 1st Jan 2018 I saw a mom to a kid who is admitted to ICU being stopped. She says my son is in ICU. And I must go. There is only his dad there. And we both are shuttling. I must say security was rude. There should be an alternative.If the law can be ignored or tweaked for so many ppl and poor/dark skinned ppl have to bend, I beg to differ it meets the quality it needs. And I foresee a down fall in few years.The trauma of such discrimination and traces that leaves behind the person is very heavy. A simple sorry CANNOT solve it. If there is a law, observe it.Gaurmet cafe: good expensive foods. Better dont go with kids. They have apple pie and all those dreamy cakes you see in American movies. Like Rammstein sings, we all live in America. And they sell it. Nobody force you to buy, but nobody force you to buy anything.Fish fries are extremely pricey. For that matter any non veg food. But food is good.Logo, design, product signs:I must appreciate the logo designer, sign boards, messages conveyed at specific locations (like on life styles etc.) and other arch principles followed. They are amazing. This is a classic designed interiors.Rooms: are pricey. Non AC regular room costed 2.3k per day.My rating is 3* only because of the racial descrimination I felt. Otherwise this was a 4*. I dont know how many centuries will it take for ppl to act normal to black ppl. Im a dignified professional too. And I have a story too. Pls respect all human beings equally. If this is the case of me, I wonder what would that be for a real poor man.

Glad to share my recent experience with Lakeshore Hospital Cochin which gave hope of life. Overall satisfied with all the in house facilities like testing labs, pharmacy, canteen, VIP lounges, Dialysis Centre etc. Definitely would like to name some of the personalities who remains in my mind forever are Dr. Abi Abraham - Nephrologist and his awesome team, the father n son duo Dr. George & Dr. Datson - Urology department, Mr. Abdullah - CEO, and all the hospital staff from security, reception, billing, lab, canteen, pharmacy and VIP Customer Relations etc who really managing well during this pandemic situation. Definitely I m obliged for the selfless services of nurses of OT, ICU, ward and the OP departments of both Nephrology and Urology. All the facilities are satisfactory one would look to make his comfortable stay at hospital. Since I stayed in house for more than 35days would like share few things which still the hospital can consider and may benefits a normal patient i.e., Hospital bills on services, tests and Pharmacy bills as outside pharmacies giving competitive rates and the in-house F&B bills as the food not upto the mark compared to the bills what comes in discharge summary. Definitely this wont stop me referring this hospital for my friends ANDand business associates in India and Dubai. THANK YOU.

The hospital infrastructure is very good, especially the new building. There is separate car parking is arranged. Paid parking also available. Some doctors are excellent like Dr. Anandkumar V (for Cardiology). Registration charges (Rs. 200) and doctors consultancy charges (Rs. 300) is also very affordable. Moreover revisit within 15 days is free.But problem is they charge exorbitantly from these patients who are admitted for some surgery or similar things. Not all doctors are good. Gynecology dept. (Dr. Thresy George) is not that good in this hospital. Neurology dept. and Dr. Prithvi Vargese is one of the best doctors that the hospital has. Dr. Krishna Kumar Menon (neurology) is not that experienced doctor I feel personally. All other things are maintained well. nurses and stuff are well behaved.

One of the best hospitals in Cochi with highly dedicated medical team of doctors and nurses.

Nice hospital . Good parking facility good buildings.clean surrounding food court inside free wi-fi facility

Great service and good experience. I was undergone hip replacement surgery in a local hospital which was not successful and also infected severely. Fortunately I had visited your hospital and consulted Dr. Bibin Theruvil. He gave me full support and that helped me to gain confidence. Infected hip removed initially then again undergone hip replacement surgery. Both surgeries were successful. Now feeling much better.

Had a really Bad experience from one of the nurse in ICU.This happend to my friend who was admitted there due to accident.The nurse used abusive language and made really bad comments about him.Really disappointed with this kind of behaviour from the nurses even after paying such huge amount of money for the treatment.

If I could, I would have given a negative rating. Medical negligence and trauma are the only things that my family has experienced after going into the hospital. Dont just be focusing on achieving your targets, instead, save patients who are longing to live their life.

Poor customer service..They are attending the phone calls once in a blue moon...

Great experience as a first timer. I barely waited to be helped when I checked in. The staff were friendly and helpful.

Good for insured patient. We have bad experience from staff pro, lissy(manger billing),lab for email .Not from nursing and security. Flop cancer treatment happened and life spoiled.

My aunt was 59 year old she had 1st stage cancer it was found out in L F hospital.For the best treatment we went to lakeshore hospital met dr gangadhar and HN ramesh.They suggested chemotherapy and then surgery.within 3 days of surgery she died with septicaemia.such a big hospital couldnt treat her properly idots....so please big hospitals and big names are not important..A big salute to idiots who couldnt save life of poor people its a joke for them shame on you doctors and staff...

My wife was admitted in Lakeshore hospital for cancer treatment on 4th January 2021 and she died on 18th February. She was a patient of Dr VP Gangadharan for the last six years. During the fourtysix (46) days of stay variou tests were done to clear the bowel obstruction. The gastroenterologists were dragging the treatment supported by oncologists. Hence she was not given cancer treatment like Nab Paclitaxel injection suggested by oncologists of Astermims Kozhikode in the discharge summary in her disease progressive stage. I think Dr Vijesh oncologist who came for daily rounds is reponsible for this serious fault and he may not discussed with Dr VP Gangadharan. The oncologists and Gastroenterologists replied differently about the success of duodenal stent . When the Gastroenterologist told me as success but oncologists were not with the same opinion. Dr Govind told me there may be obstruction at the other end of the stent. I firmly believe that if they start cancer drugs at an earlier stage Anitha may live few more years.

Worst experience by customer service.I called them to enquire rrgarding procedurr charges of gastroentrology, and none of thr extensions answered.the call keeps on dropping after holding for a while.

A 5 star hospital with one of the best facility available in the state of Kerala. Good doctors and staffs .. the hospital is expensive ... lot of Middle East people come for treatment to this hospital.Parking is available .

Place is sanitising now and then, seems clean. Little rush but seems all follow protocols.

This hospital is best in all aspects i.e facilities, record maintaining and patient treatment thehospital staff treats us like we are part of their family. the doctors and nurses always strive to give best treatment to my wife and child and at the same time the staff is very cordial and helpful. although all the staff at lakeshore hospital is remarkable however i would specifically like to mention name of two doctors one is Dr SMITHA JOY, MS (OBS-GYN) who was doing the treatment of my wife pre delivery, during delivery and post delivery, is a motherly figure and we never felt we are away from my family for a single second because of her calm, composed and friendly manner while attending us. Another is Dr Arun A, Senior paediatrician with whom our family had a remarkable experience , the way he attends us always with a smile is stupendous. further both the doctors responds to you whenever they can even after hospital hours which is boon in this corona period . sir and madm my family i.e me ankit, my wife Prerna and my daughter Jadu are deeply grateful to you and to all the Lakeshore staff for providing us with healthy, safe and remarkable atmosphere. we will always cherish the memories at Lakeshore hospital

I underwent a spine surgery in Lake Shore Hospital a couple of days back. Fully satisfied. Top class neurosurgery team lead by Dr. Sudheesh Karunakaran.Competent and compassionate nurses whose services were readily available round the clock. Special thanks to Anu Kadayathu, marketing manager for personal help from beginning to end

Thankful lakeshore hospital for provided wonderful experience.also one of the pediatric dr mr arun sir really his an great man because his treated in COVID 19 period just like brother kid really thank god dr and lakeshore

My experience with the hospital service recently has been very bad. It seems to be an after affect of the Covid situation but the hospital has been really inept at making it better. There is simply no way of getting any information properly which is annoying. We cant see the doctor either and consulting has become more like internet consulting. I hope the management sorts out these service issues.

We were blessed with a baby girl in dec 20 at lakeshore hospital. During this period, staff took great care of my spouse and displayed utmost professionalism whilst handling delivery. Dr thresy George, gynaecologist helped my wife during pregnancy phase from the first day till delivery of the baby and especially during Covid-19 scenario.I would also like to convey special thanks to Dr arun, Paediatrician, for being with the baby from day one and helping the mother and baby during initial phase. We have been visiting Dr Arun on a regular intervals as we find confidence in him. He has been very caring yet very professional and never misses our calls for any telephonic advice every in late hours. We thank him for taking care of our baby.At the end, we would like to thank entire staff of lakeshore who helped us during this journey.

Easy access for people from TripunithuraDr George P Abraham ,Famous Urologist works here

The services that I receive from LAKESHORE HOSPITAL is excellent and really thankful to Dr.SMITHA JOY / Dr. SATHEESH Dr. NIRMALA (peadiatric and neonatology dept) and the staff are friendly and ensure that I am properly informed about my health and care.my wife was delivered in 28 weeks and they wieghs around 1kg each . i was having twins .so quite delivery issues experienced amd they were ventilated . but these peoples tried with thier effort to save my kids life in all crucial condition nowdays It’s rare to find a doctors that combines such personal touches and care for a patient as a person with outstanding quality of medical care which i feel in real and was happy durimg this 2 month of time u kids were in safe hands. I highly recommend these doctors and hospital for all my friends and families to get reach them the best....thanks again to the Doctor and the hosptial to maintain the best standards of service and care given to us .

Dr. Dharav, Interventional Radiologist, is a extremely professional doctor and very good at what he does. PAE was done for my father and I must say it was done very well, this is a good option to try instead of TURP. I would surely recommend him and the hospital is good as well.

Very good hospital. New block is very neat and well maintained. Staff is good.

VPS Lakeshore one of the best hospital with Dr Abi Abraham heading nephrology renal transplant and medicine . Dr V P Gangadaran oncology department . Dr H Ramesh Gasto surgery . Dr Iqbal , Dr Anand Kumar cardiology, and other doctors one of the best place in case of care and treatment . I will recomend Lakeshore as they where one of the first hospital to manage covid patients during pandamic. One of the best in class for the care and treatment.

I had been to Lakeshore for my total hip replacement surgery . I consulted Dr Bipin Theruvil whom I should say a life saver . So thankful for the confidence he gave before the surgery . The whole orthopaedic team gives you a good service . Nurses , attenders , counter staff . The physio department works with patients very well listening to them patiently. And of course the food they serve is awesome .

Vps Lakeshore hospital

Excellent performance for doctors and nurses and all staff. Thank u everybody.

My mother in-law aged 73, was an inpatient in Oncology department, and she had undergone a surgery. The doctor suggested for a series of tests (including mammogram , 2 CT scans, biopsy test etc). All the tests came negative, but she has to visit the doctor for regular checkups. Now the doctor, is asking to do a Petscan, which my mother inlaw does not have the clue what it is. The people sitting in the reception told that the actual price is 21000 for the Petscan, but they can do for 15000. She got a bit confused with this huge DISCOUNT offer, and asked the doctor about the need of this special scan. The answer given by the doctor How can you confirm that you dont have Cancer?. With the limited knowledge my mother in law has she replied that Biopsy results came negative. But the doctor was saying that, Negative Biopsy results does not conclude that you dont have Cancer.Is this is the way the doctor has to respond to a patient? I am not a specialist to conclude that the Petscan needs to be done. But the way the doctor responded cannot be justified. I am not mentioning the name of the doctor here. But when she read this review, she has to think twice, that the way the responded was right or not.. Shame on you ...I am not able to find a reply option for your first reply. Please share your email address in the post, so that I can discuss further on this matter.Thank you !!!

Kindly visit some other hospitals if you dont want to squander your money.They just loot your savings.Keeping it simple and short, never ever a good option.

Doctors are good...process and admin is bad with no value for time....

I am fully satisfied with the treatment and other services, especially from Dr H Ramesh. One very poor experience is about their discharge formalities. If discharged at 9.30 am, the patient wont get the discharge summary before 4 pm so that he cant leave the hospital before 5 pm. I request the staff concerned to speed up the discharge formalities at least for patients from far places.

One of the best ongology hospital in india

One of the best hospitals in kochi

Good Hospital connected with different modes of transport-Air,Water and Land.Need more staff at the entrance to guide the first timers.Couldnt find parking for two wheelers-not sure if it was available.For visiting time,pls refer the image attached.

Excellent Hospital . Well Organised. Apart from the usual run around of procedures seen in Indian hospital (less than usual 🙂). Overall Excellent service.

Very bad experience.They are only for money.

I was about to thank the whole gynacology department (esply Dr. Smitha Joy) and the Peadiatric or neonatology dept.( Dr. Satheesh Kumar , DrNirmala ) , and the wonderful nurses of these depts. May god bless them.My wife got delivered at her 28th week ,and these people tried with all their effort to save their life. , !Thanks to all doctors and nurses helped my baby to breathe and survive.Thanks for all the suppports they gave us during our hard times... !!!Wel always remember theses people in our prayers..!!Once again . Thanks alot!!!

Every facilities in here and expensive and trustable

Very good hospital and affordable too

Overall experience during my stay was excellent

Overall good experience. Doctors and nursing staff are cooperative.

I visit VPS Lakeshore Hospital on January 2019 .I meet dr Pippen and he did all investigation needed for my cases and x-ray for my left thigh ,hip and knee because i hadAccident and fracture .Dr .pipen advised me and explained for me every thing in my cases .Then , he did for me the surgery (total hip replacement ) . In same day of operation i start walk on my leg and with some training from the physical therapy and advised from dr pipen . Dr pipen was very polite ,good explanation about my cases and he answer all my question .Now ,I am fine and i am walking on my leg .I thank dr pipen for every thing .

Since 26.10.2020 I am trying to get some information on PET CT scanSuch as next available date , procedures to be followed before the scan and costUnfortunately I have made 5 calls in two days and none of the calls where not transferred to the correct department and when I got connected that gentleman doesn’t know anything much other than the price is (approx INR 22500)It was one of the bad experiences I have ever had with a well know hospitalNever expected this from lakeshoreNow I lost my confidence in the process followed by lakeshore hospitalI won’t select for any of the treatments in future