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BK Castles & Hotels Pvt Ltd.
Jayanti Complex, Marhatal, Jabalpur, Madhya Pradesh 482001, India
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Review №1

Hassle free check-in, hotel was so good services and amenities is best,food was awesome,family hotel, not to worry about anything just stay and njoy.

Na
Review №2

Everything was great at this hotel.. amazing staff that is friendly and makes customers feel welcome

Ka
Review №3

Excellent ServiceClean RoomI recommend this hotel in JabalpurIts near by main market and jabalpur railway station

Ab
Review №4

Dear BK Castle,Thanks for taking care of me and my family, and Mr. Shukla needs to Focus for the quality related issues, which could have been much better.thanks,felt comfortable

Su
Review №5

Rooms are clean and staff is co-operative, but they unnecessarily charge a lot for food and water. A bottle of water costs ₹51, just to give you an idea.

Ra
Review №6

Pathetic services road line hotel is better than this hotel, stay at your own risk, no security, no rooms lock and bathroom locks are operative and broken. Keep your belongings at your own risk... Front staff and hotel staff are not at all cooperative.... Very...... very bad experience.....

Sh
Review №7

Well before booking you should keep in mind they dont allow visitors so thats a issue dont book if you have local people to visit they will charge you accept money which is not acceptable.

se
Review №8

Not at all satisfied with service of hotel this time I m staying at your hotel for 2 time but its did a wrong msg.not Deliver water landline is dead if a person paying a handsome amount for hotel they provide a worth service. They charge normal water bottle for room service 205 bucks its a kind of loot.Not a proper response 👎👎

dn
Review №9

Excellent place for chilling lovely food very reasonable price

Ga
Review №10

Crazy rush and a bit dirt should be maintain some cleanliness

De
Review №11

Good STAFF ... And food quality good.. room neat and clean

An
Review №12

Location good but food quality poor

Sh
Review №13

Good staff cooperative...neat and clean hotel..it was nice experience... suitable for family friends couple

sa
Review №14

Good for small party meetings or any other small occasions

Ai
Review №15

Thanks bk Casal team and mr .jatin jee😊 for lovly support to us and . arrangements and delicious 😋 dinner . We definitely look forward for our next program.....👍

Sh
Review №16

Nice hotelTasty food good service

mr
Review №17

Lack hospitality. Poor room service. Unattractive location amidst market place.

Sa
Review №18

Excellent food and Sarvice super Rooms and environment excellent prime location so good Hotels BK castls

Sa
Review №19

Great food.. good ambience and very nice service

Vi
Review №20

Nice place.. fully like a castle.. food is also good

Gu
Review №21

Very good hotel and very competitive staff 👌 value of the best

Sa
Review №22

Its really good please

Dr
Review №23

AmaZing hotel

Ut
Review №24

The hotel is very good, service is also best.....they have parking place also....

CM
Review №25

Catering was good but I should say the carpet area and overall area is quite small even for small gathering.

Ks
Review №26

Have visited the restaurant for celebrating my mothers birthday. It was a bit empty. But the staff and the manager are very courteous also the food was delicious and well served. Would definitely want to give a visit again.

Pr
Review №27

Very Nice Hotel. Luxury room. Specially thanks for good Gym room & sufficient weight Tools. Supportive staff. Immediate response against customer call or issue. At the time of check in GYM room was under maintenance but against my requirement they have updated GYM on priority with in 2 hours. Its a great support of Hotel Management.

ra
Review №28

I have been for first time service and all over experience is good please go for it.

Ma
Review №29

Delicious food taste

Su
Review №30

Good rooms and nice staff

Su
Review №31

Service and bosse are at great deal

Sa
Review №32

Best place to enjoy party

Wr
Review №33

Worst service. They boast a lot but service is zero. Includes faltu k charges. They told that total charges are 7500 and made bill of Rs 5200. And asked to send money in their staffs personal account and too was not included in the final bill. The person they deployed to handle sound system left his job and was making videos from his personal device which ruined the performance.

An
Review №34

A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a refrigerator and other kitchen facilities, upholstered chairs, a flat screen television, and en-suite bathrooms. Small, lower-priced hotels may offer only the most basic guest services and facilities. Larger, higher-priced hotels may provide additional guest facilities such as a swimming pool, business centre (with computers, printers, and other office equipment), childcare, conference and event facilities, tennis or basketball courts, gymnasium, restaurants, day spa, and social function services. Hotel rooms are usually numbered (or named in some smaller hotels and B&Bs) to allow guests to identify their room. Some boutique, high-end hotels have custom decorated rooms. Some hotels offer meals as part of a room and board arrangement. In the United Kingdom, a hotel is required by law to serve food and drinks to all guests within certain stated hours.[citation needed] In Japan, capsule hotelsprovide a tiny room suitable only for sleeping and shared bathroom facilities.The precursor to the modern hotel was the inn of medieval Europe. For a period of about 200 years from the mid-17th century, coaching inns served as a place for lodging for coach travelers. Inns began to cater to richer clients in the mid-18th century. One of the first hotels in a modern sense was opened in Exeter in 1768. Hotels proliferated throughout Western Europe and North America in the early 19th century, and luxury hotels began to spring up in the later part of the 19th century.

SU
Review №35

Good place to visit

Ne
Review №36

Best hotel in Jabalpur

As
Review №37

One thing i liked about this hotel.. timely pickup and drop as a complimentry But communication between room and reception (intercom) is very poor...all time kharrrrrrrrrrIf you want to take shower-bath then dont try because shower having temperature setting issue.... automatically temperature high...u can burn ur skin..... 24hours tip tip tip from water tabTowel and Badsheet quality not good water shipage mark in roomBreakfast restroom area was not clean... badly smell But Breakfast restorent is clean and beautifully designed.Most important thing is Restorent staff, Room service & House kipping staff are well behaved and well mannered

De
Review №38

Nice one 👍

Go
Review №39

The BK Castles and Hotels is located in jayanti complex area few kilometers from Railway station in Jabalpur. It is one of the finest hotels in Jabalpur. The hotel has good spacious rooms and multiple banquet halls that can be used for different functions at a time. There is also a bar in it. The room service and management of the hotel is good too. We had a good time during my friends engagement.

Ja
Review №40

The Ambience is overall great, the hospitality is also at par with other luxury properties, however they need to improve a lot on their food, some points to mention about the food :1. The taste of various dishes is not upto the mark as compared to other restaurants like asanzo.2. The chef tries too hard to make simple dishes.

Sa
Review №41

Its totally mobile market repairing purchase new mobile and all mobile parts

Ma
Review №42

Beautifully constructed and designed building. Calm and soothing ambience. Visited for an organised event in the banquet hall, a spacious and comfortable space. Parking is well organised. Employees are polite and mannered and good at their work.

ku
Review №43

I loved it..

Pu
Review №44

I was there for conducting a training and stayed for nights. Not a very pleasant experience. The a/c wasnt working in the room I was put up in, so had to change the room. Then came issues with the Wi-Fi even after making several complaints, no one paid heed to the request. During training the white board was of every color but white. The markers were no working. Though I was put up by the company, I did not want to ask for room service and hence visited the restaurant, in spite of going to the restaurant, I had been charged for room service, which I have not seen anywhere else. Room is spacious and well kept. The faucet in my bathroom did not work well.I wouldnt be suggesting this hotel to anyone.

pa
Review №45

Food is not good

Su
Review №46

It was a great experience. the behaviour of the entire staff is really good. I will always recommend this hotel to everyone. Buffet Breakfast was also good. Entire family enjoyed the tripIt is located at the heart of city. Safety is never an issue.

sh
Review №47

Very nice....amazing service...very polite staff

Mo
Review №48

The hotel is exactly as described by others. Its spotlessly clean, with a working elevator. The place is great value for the money. All the staff I spoke with were helpful, friendly and very professional. A most comfortable stay!

sw
Review №49

The ambiance and decoration is very nice, but the catering was ok.

An
Review №50

Its a too good place. Room service are also good. Food service are also too good. Very nice place. Go and enjoy your lovely moments.

Ni
Review №51

We have really enjoyed our stay here. Very nice and clean rooms. Food is also gr8. Biryani is a must try.

sh
Review №52

All facilities provided by B K Castles very good but i stay room no. 403 in room intrance from door appox. Distance 6-1/2 feet ending of floor, 6 inch lower side start double bed room flooring not seen exactly, i am fallen down with my family. Please check & correctly repair immediately, customer not fallen down in future.

Sa
Review №53

It was nice experience to stay in Bk Castle, delicious test of food, quick service

An
Review №54

Amazing place. If planning a trip to Jabalpur must stay here. This places offers you great service. Rooms are very well maintained and clean. The place is in the heart of market and maintained beautifully so you dont feel disconnected from the city and also enjoy luxuries.

Vi
Review №55

Good place to stay in jabalpur

An
Review №56

Lodging boarding bar here

Ho
Review №57

The hotel is amazing. The food is good and tasty and the service is also good. Workers are very polite. Ambience is nice. For banquet as well as restaurant and bar all 3 things are amazing here no complaints. Washrooms are also well built and clean.

Sh
Review №58

👍

Ku
Review №59

Good place for dinning and resting in Jabalpur.

Sa
Review №60

Hotel and the staff is good and helpful. the ambience is nice and the food served is good (i am very particular about this its just good )But in short its a nice place if you are planning for some event or gathering.One thing to mention about it is this hotel does not have a proper parking facility for four wheelers so please see to it and yeah it is situated in the centre of the city so you may find traffic issues

SH
Review №61

Bk castle urf jayanti complex mobile, electronics etc all are available

Hr
Review №62

Service excellence and the behaviour of service provider is very cooperative I am special thanks to Mr rishi Shetty for serving the best facility in hotel industries. Thank you so much

AL
Review №63

This is really good hotel, it is located above Jaynti Complex.This hotel has very cooperative staff, the overall cleanliness is very good.Food served is tasty and hygienic.Easily visible from traffic.Online booking of rooms could be done through various online websites. Hotel is moderate in Terms of expenses.

Mu
Review №64

Quite good service 3star hotel

Ma
Review №65

Cool experience. All facilities provided immediately on request. Room service delivered within 15 minutes of placing the order. The staff of the hotel starting from the Main Gate, Reception, Bell boy, Room Service, House Keeping..... All of them tremendously helpful and courteous. All in All...a wonderful experience.

Ay
Review №66

This place is so dirty.

he
Review №67

Once you find your way through this vast and confusing maze of a hotel, you find that it is a pleasant place, efficient, polite, good room service, a good bar and good food. The staff is well mannered and i would definitely stay here again, if i was to visit Jabalpur another time

si
Review №68

Its best of best if you can afford it.Nice hospitality at Reception Best room service Charging point in room is 1 Water bottel cost rs 51 here.. piyalla Bar is also amazing but takes 18% Vat extra Best is that it is near to Civic Center where you can enjoy street food .

Va
Review №69

Spacious rooms, clean bathrooms, good room service and staff is also cooperative. Food is good. The property is huge and have banquets & halls for ceremonies or meetings. Hotel is located in one of the main areas so you can find general stores, pharmacy, doctors, opticians on walking distance. There is also a mall nearby.

Ku
Review №70

Good hotel. Provides pick up and drop facility only from and to Jabalpur railway station. Rooms are good but bedding and blankets in the room was old. Blanket provided in the room was like the ones provided in trains. Basic toileteries are provided by hotel. Dental kit, saving kit and comb is also provided by hotel. There is a small gym with basic weights and a treadmill. It has in-house restaurant. Food is good. Serves both veg and non veg dishes. It also has an in-house bar for alcoholic drinks. Staff of the hotel are polite and courteus.

Pr
Review №71

This is the best hotel in the mid range catagory. However, my past stay on 25th Aug was awkward, weird and shocking. The incident: In the middle of night, around 2 am, two hotel staff were ringing my room, although Ive placed do not disturb still they were ringing it, I came at door and I asked who it it? they said house keeping I asked what do you want, they were keep repeating their selves, again I asked what do you want, they said, please open, house keeping as i was not afraid, I opened it and got shocking reply from them, is it occupied or free. what a wonderful question to ask at midnight. then they said, ok not this one may be and they went. Neither they realized that this was a mistake not they expressed any sorry.They left me stunned, I was in shock. Then I called reception to confirm with him, he said, He is not aware. This was more shocking to me, I was keep thinking, why they came here. later, soon I got a call from reception, he said casually, yeah sir, I have sent them to check weather room no **9 is not booked, but wrongly then came to your room. I dont buy this logic, who sent a guy to check room door to door, dont you have register, system, computer to check whether the room is booked or not, everything was suspicious , just few min back, a corporate party was going on in the same 3rd floor, so those guest were roaming in the same floor, and no hotel staff was there who can stop them and tell them, please sir , you are not allowed to go there, sadly it was my last stay. Your staff ruined your hotel reputation. Regards,

An
Review №72

Ambience of BK Castle is high class, staffs are well trained, well behaved. Good parking area. Good thing about the hotel is located at middle of the City, mall(samdariya) and theater is approx 500 meter, Civic center chopati which is very known in Jabalpur is also just 500 meter away. Jabalpur hospital is also around 1-2 kilometers. If you looking for party Hall they have that on top floor for approx 100 people can be a good option. Only bad thing you face front road is bit narrow and usually crowded but thats not a big concern.

Ne
Review №73

Good Hotel with cheaper room and hall rents at Jabalpur

Sh
Review №74

The hotel on its own is quite good. The options available for vegetarians and non-vegetarians are nice. The party hall and stuff is very good and the rates are also reasonable. The only issue is the parking which actually is the outcome of the huge electronics market present on the ground floor.

Ch
Review №75

Beautiful hotel in side & good service

Ra
Review №76

Hotel BK Castles is a good hotel present in the heart of the beautiful city jabalpur. The great things about this is that it is not so far from the bus stand and the railway station. The only thing which is missing here is the better parking facilities.

Ut
Review №77

Worst food experience

Ab
Review №78

Its a good place to hang out with friends. Ambiance is good. Food is good and parties such as farewell, birthday will give good memory. Dont know about marriage parties as have-not attended any.

Sa
Review №79

An awesome place. The ambience, food and service are excellent. The only downer is the location as its adjacent to a very crowded market place but for some it could be a blessing as well.

AM
Review №80

Love it

Pr
Review №81

Please confirm hotel policies at the time of booking.

ma
Review №82

Rooms have a very small window and care suffocative.Absolutely nil customer orientation. They switch off the corridor and staircase lights leading to darkness. Despite repeatedly requesting them they didnt listen and I was about to fall due to lack of lights at starecase and corridors.Staff is very courteous and obliging with lip service without any substance.Food is just ok and appears costly at that price.No tea making provision in the rooms.Rooms and corridors give a look of dark alleys.Hotel General Manager called me twice and said sorry with a promise never to repeat such mistake.

sh
Review №83

Properly fake liquor .. decent food but service is very quick and excellent.

Sh
Review №84

I think this is the only Descent Hotel in Jabalpur City.Staff is good but needs improvement as they are in hospitality Business.Room Quality is Good, Space is Good.Food is Plus point here and liked it.Location is also Good and kind of Family Hotel.I will recommend all Travellers coming to Jabalpur.

vi
Review №85

Nice hotel, the space in front is not enough. However food and service is excellent.

Pr
Review №86

Bar was quite a nice place to hang out with your friends. Food is good and music fine. Can spend 2-3 hrs over a drink nicely.

Na
Review №87

Nothing to hate ❤😁

Aj
Review №88

Nice and clean Hotel. Hotel staff behaviors so nice. Hotel service good. Hotel management good. Hotel staff good behave from all customer. Hotel Room is nice and clean and proper management.

Ab
Review №89

Good hotel with nice amenities. Approach is very crowded however rest of the things are really good. Curteous staff and very high level of hygiene and sanitation maint.

Ro
Review №90

Really nice and cooperative staff. The hotel is equipped with all the things you may need to conduct a good party or other functions. It is the best place for official party, conference or get together.

Sa
Review №91

Nice place for small parties....

Ra
Review №92

Jayanti complex ke uper b. K. Castle hotel jbp.food quality all the best food

Ri
Review №93

Very nice hotel 👏🏻👏🏻

Vi
Review №94

It was a nice place has good space and nice food

Mu
Review №95

Yet another BK Castles is situated in very chaotic but in the centre of the town, everyone has trouble to find where is actually is, but to clear the vision its on the 3rd floor of the Jayanti Complex, taking about the hotel, its kind of luxury, holding 3 star position, big chandeliers, A big banquet hall lighting and all arrangements for wedding and functions, 2 meeting halls, different types of suites , beautiful lobby, a Bar and a continental restaurant... You can check the price of the tariffs in any hotel booking app or call directly

NA
Review №96

The manager does not have sense, how to talk to a costumer Nd unable to fulfill the service they had given

Sh
Review №97

This is the first hotel to which I am giving 5 star rating.. value for money.. good hospitality.. good accommodation.. good location.. pick up and drop facilities.. thank you guys for making my stay wonderful.

Sh
Review №98

Hotel provides both lodging (temporary habitation) & boarding facilities. Also hotel is an establishment of a permanent nature, of four or more bedrooms, offering beds and breakfast on a short-term contact and providing certain minimum standards.

Su
Review №99

Awesome hotel and tasty food

Ch
Review №100

It was amazing the surrounding was like heaven it was great contact with this hotel.....we can feel our comfort as we feel at your home ....it have no more words to say it was mindblowing..everything was awesome .....

Information
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100 Comments
3.1 Rating
  • Address:Jayanti Complex, Marhatal, Jabalpur, Madhya Pradesh 482001, India
  • Site:http://www.bkcastles.com/
  • Phone:+91 761 402 8800
Categories
  • Hotel
  • Banquet hall
  • Extended stay hotel
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