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MPEB Gumashta Nagar Zone Office
GPH Compound, Polo Ground, Western Ring Rd, behind BSNL Exchange, Gumasta Nagar, Scheme 71, Indore, Madhya Pradesh 452003, India
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Comments
Sa
Review №1

Google doesnt allow to rate a place or service below than one star. If it would have been possible I would have rated - 5 Star. Worst staff. Even if wind blows at 10km/hr they turn off the lights. Worst technicians. They should work as peon in any other government office but not technicians. They turn down receiver of landline phone every time they turn of lights due to any reason. No one can say that number 1 city in india for trash management and cleanliness has worst electricity management. They should just resign from their jobs and jump in waterfall.

Ra
Review №2

Privatization is the only option, worst service. No one wants to take responsibility.

Ad
Review №3

Very bad service people are not answering the call I have compaint more than 25 times but no one is responding higher authorities also.

Av
Review №4

Very good service, staff is rude sometimes but the service has improved very much from 1 year. The thing which is constant is many a times during the power cut they dont pich the call or they just keep the receiver aside so that it shows line is busy.

Ra
Review №5

Just keep the receiver aside so line shows busy, very bad service, nobody is available to receive complaint and give proper repply.

An
Review №6

This was canter ho MPEB nd Bill collection center very clean nd all workes are well trained nd punchul

Av
Review №7

Very bad people dont cooperate.

Ab
Review №8

Not given me proper answer & he talk roudly.

Ka
Review №9

The person who answered my call was very ill-mannered. But the work is quiet good

El
Review №10

One only due to not Lower rate Registered

Ha
Review №11

Very good

Sa
Review №12

Not a good visit there is too much rush or not take any action on time their officers do delay in each n everything

Sa
Review №13

Too poor to serve the customers

Sa
Review №14

Lots of space for parking...

Ri
Review №15

They cant pick the call.. in emergency.

pr
Review №16

There should be 0 star available to rate this pathetic service pathetic people no one answers the calls you keep calling but these lazy people doesnt even bother.. Worst it is

aj
Review №17

Very Professional Service. They closed the call within 60 mins. Hats of to the customer care team

Pr
Review №18

RTI bithaao inpe kis baat Ka bill le rhe light to rehti nhi.....poor service Indore is on its way to become a SMART CITY LOL

Yo
Review №19

Ghost and Uneducated staff. metre reader fraud cheater. god save consumer very third class service by Mpeb specially rajmohalla zone even not filed complaint after 6 days very BAD service 1912 TOLL FREE NUMBER Quick service seva also dont solved complaint complaint number GIDC 302533 yet not solved within 6 days...#MODI ji Aklle kya kya kar lenge.

Sa
Review №20

Never on time, team having illiterate SC/ST people never responded on time, government sucks, lights goes off even if the wind is blowing, in rainy season you can forget about electricity for some weeks.Please learn to manage first

Ni
Review №21

Pathetic service they just want to sleep and gossip during work no phn answering at the time of power cut.

Ge
Review №22

Very poor service

CA
Review №23

Why the MPEB at gumasta nagar zone always schedule the maintenance on Monday, when every one has to rush to work.

Fi
Review №24

The website not works properly, we always face issue while we find our electricity bill. we also do not got hard copy of bill till date.

Pu
Review №25

Pathetic customer service and response. I called the number to complain about unexpected power outages and all i got was samasya ka samadhaan sheeghra kar diya jayega. On asking ki kab tak ? The CSR diaconnected the phone. No response juat disconnected and he even didnt bother to take the complain. INDORE certainly is on its way to be a SMART CITY (sarcasm).

De
Review №26

Very poor serveries . call not pic i will try last 24hrs but call not pic.. dwarkapuri area last 2day se light nahi hai .. office me bhi ye log bus tarkane ka kaam kaerte .abhi gaadi yaha hai waha .. .

Im
Review №27

Government employee very poor in all that.not taking any responsibilty .simply getting salary in pocket not working properly.worst thing running in india

ab
Review №28

Very poor third class service . last 4 din se same problem aa rahi hai but no proper solution

Ri
Review №29

Third class services employees of the department are not intrested to do work and dont have attikets to talk with people....

Hi
Review №30

Was helpful... they told me about the issue and till when can I expect power.

Ar
Review №31

Good

Ma
Review №32

Garden

ga
Review №33

Highly unprofessional department, since last night not having electricity and these people came and said our shift over we will not do anything now. Whole night suffered without electricity.

ci
Review №34

Please do something your employees always try to make that always the customer is wrongIf the person of coming to note the reading of meter they that it is also only your fault.

Sh
Review №35

Too rude and not professional

Sh
Review №36

Frequent power cut with no response for restoring the same. Third class service.

As
Review №37

Very third class service and calling no. allways bussy.👎

Pr
Review №38

Thank u so much sir for providing instant service

An
Review №39

Best irritative service...

ra
Review №40

Good

Su
Review №41

Wrost

Aa
Review №42

Totally impressed by their service .🙏🙏

Pu
Review №43

Very Poor Customer service . No one responding and no one here for taking care of electricity.

de
Review №44

Not good service

RA
Review №45

Very bed sarvice

Bh
Review №46

Very poor service. I call the number and complain but no solution. third class services in this company

Sh
Review №47

Extremely unrsponsive

Ra
Review №48

Dirty ,very Dirty

At
Review №49

Very bad services

pr
Review №50

Pathetic sense of responsibility and work ethics.

Ra
Review №51

Bad

Ni
Review №52

Proper information given by operator

Dk
Review №53

Very bed service.

Sh
Review №54

Worst experience

An
Review №55

Rating is enough.

De
Review №56

Very poor service

Ga
Review №57

Poor service

Ra
Review №58

Third class

Da
Review №59

Poop

Kh
Review №60

Poor services

Ra
Review №61

Here the electricity bill is paid

Yo
Review №62

Adored. Cleanliness was also good.

Pi
Review №63

There was no option of 0 star or else he would have given the same. Thank you for the nonsense service.

De
Review №64

Extremely bad experiences, no one listens, no one helps, they only give increased bills and collect bills by threatening to cut the connection.

Mu
Review №65

Red behavior of staff.

Ni
Review №66

Bakwas

Ya
Review №67

Bina kam ki leena ko lena koi sakhe sakhe

Ra
Review №68

In order to protect yourself from the privacy of the book.

MA
Review №69

Ek dam ghatiya service he complete desk ki

Vi
Review №70

Bahut hi problem wala. Har roj rat Ko light jati hai.kal to Puri rat light nahi thi. Service bahut hi kharab hai

ga
Review №71

Third class company bhrashtachar se yukt consumer ka harishment karne wali company

Pr
Review №72

He is going to work

Information
12 Photos
72 Comments
1.8 Rating
  • Address:GPH Compound, Polo Ground, Western Ring Rd, behind BSNL Exchange, Gumasta Nagar, Scheme 71, Indore, Madhya Pradesh 452003, India
  • Site:http://www.mpwz.co.in/portal/Indore_home.portal
  • Phone:+91 731 238 1171
Categories
  • Government office
  • Electricity board
  • State government office
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5PM
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