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TVS - V S Agency
Plot No, 15 & 16, Denkanikotta Rd, Shanthi Nagar, Shanthi Nagar West, Hosur, Tamil Nadu 635109, India
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TVS - V S Agency
Comments
Ar
Review №1

Im Arun, My Apache vehicle service today. Worst vehicle service. They want only money, not customers satisfication. No response from Service employees.

Vj
Review №2

Worst showroom i ever seen before. I took my Apache rtr 160 4v bs6 in this showroom.. In day 1 to till now i am facing lot of issues in this showroom.. They didnt giving proper response to customers.. The way use handling bikes & scootys are very worst... I raised a complaint on issues in Twitter to TVS motor company. I complete my 3rd free service in this showroom. I informed to service manager and explain the issues to him after the service nothing will be changed. The worst worst showroom.. Dont delever ur bike in this showroom... The mechanics are useless... They want proper training. So please dont purchase ur bike in this show room. 👎🏻👎🏻👎🏻👎🏻👎🏻

Sa
Review №3

Good customer service. TVs bike repairs are neatly done.

Kr
Review №4

Quite good. Not a focused Customer service.

Go
Review №5

VS TVS this is one of the branch of vs service. Here all kinds of services done and we can buy a new tvs vehicles, they also providing loan providing experts, registration also done by the showroom itself.Genuine parts are available here.wheel alignment and other engine related query all corrected and customer approach is really good and express service is done here and delivery of vehicle is within a day

An
Review №6

One of the worst service experience I have ever had. They kept my bike for over 2 weeks in showroom and gave it to me without resolving any issue. Went again and again and after 3 months they told problem cannot be solved. You have to change the whole silencer set . Been over two months since they placed order for an abs sensor which has still not arrived. In short they fix nothing but are ready to replace everything. Screw this place.

P
Review №7

No proper response for problem in bike after service. I asked the person in service the problem in bike , they told no mechanic available come tomorrow and they did twice. But why are they keeping service opened if mechanic not available and many persons where there in service. They are not ready to hear the problem atall. And to pay the bill they made me to wait for such a long time. No proper planning. Please go to vs showroom in highway, because they rectified it on same day with proper care and they treated good.

Sa
Review №8

Worst tvs vs ever seen in hosur very bad experience when i bought apache but i feel very bad customers sevice is zero

Pr
Review №9

Tvs two wheeler,three wheeler auto manufacturing plant and testing.international standard company.very good infrastructure and good higene canteen.car and bike parking available in opposite to company.seperate parking for Tvs company vehicle and other company vehicle.only higher official vehicle allowed inside company.authroised persons only allowed inside company with ID card.very strict rules

Um
Review №10

Good response and speed progress...

Ma
Review №11

Price slight high compare to velan TVS, respond not good in railway station road tvs show room, full amount payers only giving priority to show the vehicles. Not happy to buy VS Agency

Va
Review №12

If you are looking for an expensive way to break your vehicle, the perfect spot. On a serious note had to take my vehicle thrice to get it serviced once. It had new problems every single time. Finally it turned out worse after than when hadnt serviced my vehicle for 6 months.

Ra
Review №13

Very bad 2wheeler service. Not responsible properly.

ja
Review №14

I bought Apache RTR 160 4V here, at the time of purchase they are no one care and for service they taking more than 30 days even they are not ready to answer your call. If you are going to in general shift you will be regret why you left the bike for service.. They are least bother about customers.. very poor customer handling..Top level management have to take serious action ..

Po
Review №15

The service provider Needs to improve their customers satisfaction to Smile then to achieve customer delight

ch
Review №16

Very busy, may not get delivery same day. Can hire more mechanics to manage the load.

IM
Review №17

Need more attractiveness for customer offers and support. Just for name sake place is there

ba
Review №18

Really disappointed in customer service except one sales persons. Remaining employees are not bothering customers request and even they are flexible with customer if you ask anything if you intrest but or go like their response...then card payment not accepted 2% charges they are saying I dont know what kind of this...so before you go to purchase, you withdrawal cash 5 days before...this kind of service spoil the TVS brand name also....am worried now how they response in future service with this dealer....

Vi
Review №19

Took much time to deliver the Vehicle than the promised time. Not taking care of all the complaints.

Sa
Review №20

Nice one...had good time at tvs vs agency, it was a good response by the staff...gave the details related to enquiry with smile...also gave me the suggestions related to my confusions about the vehicles. so overall its a good experience at v s agency.

Ra
Review №21

Good Customer Service

fr
Review №22

Service is bad, no experienced technicians available... Good for water wash & oil change

RA
Review №23

Worst services, especially sales persons, and VS Agency, please try to stop to sell the vehicles. Theres no proper registration. Worst owner in hosur to run this type of showrooms. Still I didnt get the owner number, once if I get the number Ill do.........such a irresponsible TVS Agency. I really dont know how they licenced from govt. to run this showroom, may given more bribe to them to cheat every one, Even after viewing this comment, expecting someone response from both customers as well the owner.

Na
Review №24

I have booked TVs Pep+Before 5days, still not deliveryIam unhappy

Ra
Review №25

Vehicle service department is pathetic. Compared to Yamaha, suzuki, Honda show room this VS agency is nowhere near to them in service. Response is very much irritating.Disappointed

ha
Review №26

1. Having good communication between costumer .2. Service is good 👍

Mu
Review №27

Very poor response in cus service i will bought xl100 june 19th,in chinnamma name payment disbursed in hdfc fin on 30th june in the same month i will called so many times sales person sekar he didnt repond me properly will informed to hdfc staff shilpa about my bike reg no one take care about my bike reg 2months ago dear friends dont buy veh in this shoowroom totaly dissatifiedRegards

Pr
Review №28

No one will response properly ..just for a sake they are running the showroom ..Worst service and no proper response post service ..Waste of time and money

Ni
Review №29

Completed service for my scooty zest 10 days ago..... back wheel is jamed....trying to contact them but no phone number is working...WTH...My experience with this store is geeting worser

Ma
Review №30

The labours were very less . Cant handle the bunch of customers , The price for service is affordable . The service reminders were maintaining good enough . Follow-up are good . Service is also nice

Es
Review №31

Very very Bad and worst experience .Work is not properly done meaning only for customers money.

Gu
Review №32

Technically very weak & analysis skill need to be improved and service is not that much good.

sh
Review №33

Fed up with the customer service calls regarding bike service. Everyday they call, Mam your bike is in due to service ,when you will bring your bike...when my bike is normal without any service due, this people eating my head everyday. Already for more than 10 to 20 times I replied them politely... finally today I replied them with very perfect verses...they deserve it...Work like a professional, not like irritating idiots

L.
Review №34

Smooth transaction to be maintained at Billing area.

MA
Review №35

This dealership is not good please avoid if possible

Bh
Review №36

Good and rapid (work) labourers

G
Review №37

Just good

ba
Review №38

Good service within the city limits.

Ka
Review №39

Very very poor service experience..

He
Review №40

Top waste tvs showroom

La
Review №41

Very worst customer service. Not at all worthy buying in this showroom. This showroom staffs will spoil the Super Indian TVS Brand name. Dear TVS Management request you to take some necessary action against This branch to satisfy the customer.

sr
Review №42

Good One

Vi
Review №43

Place is located in the center place, so easily accessible.We get original spare parts at low rates and services is decent enough.They provide 1 day delivery for all tvs bikes

bu
Review №44

Good

Jo
Review №45

My 200 4v serviced but totally worst only water service dont service

pu
Review №46

Worst service provider better get it serviced in a local mechanic shop

a
Review №47

Ok and nice reception

ra
Review №48

(service boy name is Ramesh )VERy Very worst experience i SeRviced my engine tvS phoenix on started 16th Aug 19 - 5th Sep 19 it will taken 20days very fast after thiS one more start acceleration Problem (automatically accelerator off )then i go for two time v s agency HoSur buT sTill not solve the Problems ,Again 3months gone 👎👎👎I paid ₹ 15,500 what is the this?My humble request nobody goTo V S agency hosur foR service

Bo
Review №49

It was a good place for service .

ki
Review №50

If u have a plan to visit this showroom for a enquiry or to book a vehicle u itself have to move forward in this showroom coz they wont be anyone to recieve u and ask d reason y u headed there. For me it doesnt feel like a showroom just i went in and looked all around for the showroom staffs to enquire wat i actually need. Tvs can actually do a session for their dealers how to take care of their valuable customers. Finally this is for d showroom MD. hi sir just keep one thing in mind customers make ur revenue without them whom u gonna sell all ur goods u deal so pls make ur showroom disciplined

Jo
Review №51

Good service,same day delivery

Ve
Review №52

Very lazy employees and poor responses.. Dont buy vehicles here...No updates after vehicle purchase. Need to do many follow ups for vehicle registration, separate follow ups for insurance, rc book and number plates. Very worst service... So many poor ratings but how still TVS motors is still not notified this..

Sh
Review №53

Mr.Saravanan is the world most extreme worst Person.Mr.Saravanan Service In charge is the worst person in the showroom. i gave the service for apache due to oil leakage. he told it will take 2 days time. After two days im visited to store and met saravanan. He said vehicle is ready for next 30 minutes. after 30 minutes he told it will take another 2 days of time.After 10 days again oil leakage happening, they just water wash andraised billing for spares. dont go to this service center. Please check google reviews, many of them give only 1 star review.Manager will not take the responsibility for service issues.

Ra
Review №54

Very good response. Technicians working are very much humble and jobs are done cleanly.

Us
Review №55

Very bad experience about service center. please go to road side service centers. they will do best. Bunch of waste service team members and supervisors. Saravanan is the supervisor of service team, he dont know anything about service.

Vi
Review №56

They just dont care about the customer... So unlike TVS

an
Review №57

Very bad experience over here i purchased scooty, same day i face dificuty with scooty, engin is not working. They told me for servicing after a wk after also it not working. They are even dont know whats the problem in engin.. Very bad experience. Dont purchase form VS Agency.

Go
Review №58

Before going to buy vehicle here, know the fact..you have to call multiple times, visit multiple times to get insurance..and you have to fight more and escalate to get your vehicle registration. And would you believe it..even for service you need to visit multiple times, they wont even respond you properly. I have never seen any worst dealers in my life..felt very bad for choosing TVS and this dealer..I have to give -5 Rating that Google doesnt allow

Di
Review №59

Poooooooooooorest customer response. Do not choose this showroom. I would rate it -5 Stars if the option was available. Horrible experience no proper response.

Ve
Review №60

TVS the brand Best place to buy or service you two wheeler good stuff,great productsCustomer approach is good ,service of the bike is mind blowing they have some special features here express service in one hour,pickup and drop and road side assistanceTVS has n number of bikes where none of Indian brands have

Ja
Review №61

Please don’t go for service in this show room since they will convert customers for regular AMC and while serving inside few people will damage spares in customer bike and request to change it to new spares..it seems it’s for reaching their targets...it happens for me for 2times..so i suggest amc customers please get aware about actual service issue before going..my suggestion is better don’t go for AMC in this show room.

ha
Review №62

Very very worrest service and no good technical knowledge mechanic.i feel very bad . need more follow up but problem is not solve.no response....

Ra
Review №63

No individualized attention or complaint handling. No standard procedure followed as per TVS stipulation. Very poorly managed. Only good is General service is Good.

ni
Review №64

GoodTheir way of approach to the customer is goodGood service providers

Am
Review №65

Very good

Ka
Review №66

Good response

Sr
Review №67

Worst performance handling customer

Go
Review №68

Very nice

Pr
Review №69

Only one place to buy all tvs company two wheeler

Ra
Review №70

Worst service experience :I left my two wheeler vehicle for service at VS TVS agency , two days after I went to collect my vehicle. I paid the bill for service and when I took the vehicle, I noticed plastic handle part was broken. I asked the servicemen, who behaves in a irresponsible way and went to replace that part from an accident vehicle. I felt bad to replace my two wheeler handle with that accident vehicle handle. So , I asked for a new part, which had broken by the servicemen.I spoke to the Manager for the matter.The conversation ends in a quarrel and harsh words.Then I got the part replaced.

Ma
Review №71

Very bad customer response. No punctuality in service. Very delayed service. No call or update on service status. Very worst time management.I had same experience from last year also. Thats why I have not preferred this service center for my scooty pep service eventhoeven I have valid AMC. They have called for the service. I told my concern. I want the bike by one day. They asked me to come by 8.30 AM and evening they can able to give. Next day morning I went by 8.30 AM. Nobody is there to put work card. After 9.30 AM one person came, I explained the exact problem and I told I need my scooty by evening 6.30 PM. He promised by 4.00 your scooty will be ready and he mentioned the same time in job card also. But by 6.00 PM I went to take my bike, it took 1 h to check the service status and finnally they told it is not ready. Nobody called me regarding the service status.Tomorrow before 12.00 it will be ready, will call you nobody called. Nextday up to 12 nobody called. I went by 12 and asked the status. They to not yet ready. I got irritation like anything asked you give back the bike, I will service outside. They told within 15 min it will be ready. But that also not happened.

SR
Review №72

Vary vary worst showroom in the world, worst customer response

Sh
Review №73

Sarjapur

Ra
Review №74

Waste. Poor communication with customers.

Mu
Review №75

Worst experience in servicee

Ka
Review №76

Very Poor Customer Handling and lame Excuses by Executives there. No Proper co-ordination between team. Please do not choose this agency for getting vehicle. after sales nobody will answer your call.

A
Review №77

Pathetic service quality. I have never had a satisfied service from here. Since this is the only authorised service centre im using it.

St
Review №78

Service not too good

ar
Review №79

Near by main road only. Customer handling is nice and Apache RR 310 sales and service done here. Card accepted here.

bh
Review №80

Worst customer service

ra
Review №81

Highly un professional delivery experience. Payment made 4 days back. On the date of delivery bike not ready worse staff dont know which bike is out for delivery among two red Apache RR 310. If you really have so much time and want to waste your time please visit this showroom.

HA
Review №82

Horrible showroom. Not even worth giving one star. Had booked the bike one month back and manufactured 15 days back but the dealer is not able to get it from the factory. All the employees working there are so irresponsible and takes customer for granted. Planning to get other brand bikes.

vi
Review №83

Like all others, these people take out some petrol from your vehicle. Its fine if we can get the service done at the roadside mechanics than preferring these people.

ch
Review №84

The worst showroom. One Monday I had visited the showroom around 2 p.m they said all staff have gone for lunch , when enquired with the security he said lunch time no one will be available, wait for half hour they will come. And another incident ...the mob n.o given by them in proforma Invoice, bill receipt , website, just dial are all temperorly disconnected that for what this n.o are displayed ... I think they are too lazy even to update their n.os and even in showroom no one is responding properly ....

Sr
Review №85

The phone number is also not reachable worst customer response I have ever seen

Mu
Review №86

Feel not well ok

Sa
Review №87

Registration took 1 month for me.. Not sure what went wrong

He
Review №88

Very good service 👍

Ir
Review №89

Very Worst Customer Service..... Not responding to calls ... Very unpunctual and toooo much lazy employees.. Not delivering bikes on time....Very very very unprofessional...

ja
Review №90

Very bad response 😞

Sa
Review №91

Poor response and all contact number s of agency given wrong and not working.very very very worst response.

ba
Review №92

The Service here is not a good experience for me.Washing is not goodThe delivery time is not punctual, (asking for 24 more hours :) )Totally not satisfied

Gu
Review №93

So dont Response to Customber.you are aime for only sales. That is Not good.

Da
Review №94

Trying to fool customers by giving fake offers and the service technicians have lack of service knowledge. They will definitely miss to tighten some nut or bolt in all the service vehicles may be to make them come again n again.

M
Review №95

Always no 1 in worst service and in communication part, they never have changed and wont ever in future,Cannot even click 1 star, this cant be posted if not clicking, for that hell have done this

Na
Review №96

I ever seen this kind of worst showroom in South India

VI
Review №97

Lot of improvement reqd.on your system.To add more computer to avoid the crowd.

la
Review №98

Nice service

so
Review №99

Nice Experience......

Ki
Review №100

Went to look for NTorq ..... The service was good....Test ride was requested and it was arranged immediately.....

Information
86 Photos
100 Comments
2.3 Rating
  • Address:Plot No, 15 & 16, Denkanikotta Rd, Shanthi Nagar, Shanthi Nagar West, Hosur, Tamil Nadu 635109, India
Categories
  • Motorcycle dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:9AM–1PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
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