Very poor service from Whirpool special Mr. ANSHUL posted at lucknow everytime he make me fool last 2 months. Even he take me depression amount 4700 & said 5 times your machine is coming till know I am waiting no response from her side simply I am feeling so hopeless. So I will siad whose who purchase any product of whirpool please dont purchase employee of whirpool is very shameful.
NEVER PURCHASE WHIRLPOOL PRODUCTS!Big Fraud company. Purchased Split AC worth 30000 and during installation it was found a faulty. Now customer care says that service centre will replace it, service centre says dealer will replace it. Dealer says that we need it in written that its faulty and want replacement. Service centre says that we cannot write that and we are not aware about this process.I am just doing ping pong with no solution. No one in this company knows the actual product.Will never recommend to purchase any whirlpool product.
Horrible service.. the customer care girls are most disrespectful and incurtious. They disconnect call without even listening to your complaint. I am struggling with them for more than a week to get my fridge repaired. I dont know what for they are operating the helpline number .
One of the worst customer service. Senior management, Complaint no FAR24042148286 is the second complaint I lodged in call centre after one of the associate from Unique service station faridabad took some parts and never came back in three days. I spoke to the call centre escalation team almost 40 minutes after that he did not even documented my complaint. Please check the compaint & call details who in the call cenre escalation team spoke to me and did not bother to document the details and complaint. It SEEMS A BIG NEXUS BETWEEN CERTAIN SERVICE CENTERS AND REST OF THE CALL CENTRE TEAM. UNIQUE SERVICE STATION SECTOR 19 WAS RESPONSIBLE TO FIX THE ISSUE BUT HE NEVER RESPONDED BACK HE EVEN TOOK THE SENSOR FROM THE HOUSE.
Dont buy whirlphool productsVery 3rd class serviceVery poor service center.No answer if service headNo answer of service center parsonDont west your money in this companyI am heartly suggest all friends dont buy this company products..Apki mehnat ka paisa ye 3rd class compny me na dale..
I purchased split AC online from Whirlpool through TATA cliq in Sept 2020 which is not working since installed. My repeated request to register complain and get to rectify the problem with AC or to replace it is not yet attended. The customer care executive only assures to send someone but no one has attended despite my repeated calling almost every day to customer care. Therefore this post is to attract the higher authority Whirlpool and TATA cliq to get my problem sorted out . I am planning to go to consumer court if problem not resolved in 07 days. Feeling harassed and cheated as company has sold me a China made defective product under its brand name.
Services and products both are very poor not to buy and I really not recommended .
Authorise service center and Area service Manager is such a nexus which will ensure that customers do not get the required service. WORST & CORRUPT SYSTEM OF SERVICE CENTRE BY FEW PEOPLE.....
Worst service by whirlpool no response no accountability. Will suggest any to buy whirlpool products.I dont have the to rating I minus or I would have given -5 star very very bad service
Worst Productmy new whirlpool refrigerator not working
Pathetic product. I purchased fully automatic machine top load on aug 2020 and after 2 months it started overflowing and I complaint two times. Mechanic who came didnt know anything about machine and sold scalgon for rs580 and problem is standing as it is. I am fedup with this product. I used videocon machine since 13 years without any problem. I am regreting why I purchased this. No solutions they have
Worst customer services by company and their Er. Go back to your home
Hi, After chasing for service from March this year, I got my free service today and service engineer told me that there is leakage of gas. But denied to cover it under warranty. Ideally, it should be covered under warranty as I raised request repeatedly from March this year (When it was actually under warranty). Post that no engineer came for service due to lockdown.Request you to please resolve this for me as soon as possible. Complaint id FA180220991661
We purchased whirlpool front load washing machine from bangalore there is some problem on mother board we called the service centre they send us one technician he told me that there is a problem on mother board we can replace it as soon as possible .. Thats it !till now there is no response. every day we are calling them even today also . You guys cont believe it .they took 8months still the problem was going on only
I am having horrible experience with whirlpool. Complaint registered on 26 sep 20, CHA 2609 2012 206 not resolved. Service engineer visited took his charges, never returned with replacement. Service center at mohali, Chandigarh says speak to company office. Help care center advise We will register fresh complaint, if not resolved in one month u will have to pay service engineer charges again. An serving army officer at 55yr age has spent my entire leave to resolve issue. Let me see if this feedback is read by whirlpool. Not expecting any response. Brig sanjay Kaushal.
Awesome place
Extremely Poor not even 1 star all whirlpool team is always in sleeping mode when you ask for a help from customer support & always active in luring customers to buy the products and attracting them to buy attractive AMC offers and when the customer asks for service whole whirlpool team goes in sleeping mode. And when asked for refund they block from every where and never responds. Simply Pathetic !!!!!!!!!
Pathetic Customer Care, I recently ordered a Refrigerator online through Whirlpool website and later realized it was a non-inverter fridge. I tried cancelling the order through website but there is no option anywhere, tried calling Customer care executives several times and they do not take cancellation orders nor has a process to guide. I logged in and tried chatting with several times, but they either cannot help me. They are fooling customers and later do not respond for any inquiry. Cannot imagine the post sales services.
Worst customer care service.Made a service request on 29 feb20, no body turned up then again requested on 4th march 20, but same , no body reported then lockdown & now they say, its not in warranty period.Big mistake, buying a whirlpool product.
Worst experience...they are charging installation charges ...for first installation..they dont act in warranty period but when its over...they ask for charges...I have called them in warranty period but they canceled my request...when I again requested to install..they are asking fr installation charges
This is my Office placr, I loves it.
Awful company, product and customer care. One star because there is no option for zero. PLEASE DO NOT BUY STUFF OF WHIRLPOOL. Bought refrigerator , it went faulty in warranty period, ven after a large no calls to service centre and customer care no action. A fake company. All should stay away.
Hugely disappointed with whirlpool, I purchased a ac 4 days back, but no technician came to install, very bad experience with whirlpool
Terrible service.My elderly grandparents have been trying to contact customer care for 10 days now with no response from.Absolutely pathetic!
Pathetic costumer relation.I wish I could give them negative rating for their customer handling.
Ok
I purchased whirlpool 5 stars split AC on 18 th march 2020 and it got installed on 10 may 2020 after day and night follow up .And then after 25 days , it stopped doing cooling... I am calling cutsomer support for five times a day daily and noone has visited yet to check the issue.. they only say to wait and technician will give you a call.Worst customer support... Noone helps...
Dont buy whirlpool products
Bogus response mechanism and no customer service. Suggested not to buy its product as they have most pathetic customer care and after sale service.
Its a very good brand but costmer support and technician or not supporting properly. with out visiting to customers place they are too much argument with costumer I by one refrigerator on 3months back its a brand new now its not working but i call to costumer care also to make complaining but no response please help me to rectify my refrigerator because I have medicine 2000$ cost
POOR SERVICE i am bought a whirlpool refrigerator and a LG washing machine and then a few days later a call comes to your whirlpool department for extended warranty of refrigerator and washing machine. Then I said ok to you, then your executive came to my home and they asked me for payment, i gave him a cheque for a whirlpool refrigerator and a LG washing machine for extended warranty. now few days later i called your service center saying that my refrigerator and washing machine are having problems. your executive come and said, refrigerator is Done but what about LG Washing Machine, Have I made a mistake by purchasing a Whirlpool product and getting the warranty extended by WhirlpoolAnd no one in your service center answers correctly
Cooling control system is very good
Disappointing customer care and repair services.
Dont buy. worst service ,....... before buy any whirlpool product check the facebook review ....
Coustomer service is too bad till now there is no there ia no any responce of my complain. Worst
I always trust on LG brand in my 30 years first time bought whirlpool product washing machine and its been 4 days installation not done yet engineer came without mask gloves. Never suggest anyone for whirlpool.
Whirlpool ..Their service center has people who have NO understanding of the product they are dealing with..its amazing that a company like Whirlpool India does not care to fix their customer service problem, considering the innumerable number of bad reviews and customer complaints.. it seems their only concern is to sell their products and then forget about any service. Each time they come to fix something and cant figure out the problem they tell you its a new problem.. its ridiculous..
This is very nice security
Had a very bad experience with whirlpool refrigerator . I bought a whirlpool refrigerator in Feb 2020 and in July 2020 the screws in the freezer part is seen with rust. And they are not ready to replace the item...Is it the quality we can expect from whirlpool?#Whirlpool Support
Great place to work.
Worst company ever...their after sales service is worst. Do not buy. They sell piece of garbage bin.
I purchased 2 Whirlpool AC form Chennai few month back. One A/C Remote is not working. We called service centre and tech took the Remote with him, it is now more than a month, not yet repaired, what sort of service is this? Just to repair an A/C remote, more than a month? very sorry we made a big mistake by buying Whirlpool A/C
Awesome
Hospitality is great, with good people the only deterrent is the place is very low on phone network
This is the Whirlpool corporate office. It has 2 buildings plot#40 & #41. In terms of infrastructure, facility & senic building is very good. Safety and securityis also 5 star Work is environment is also good but little bit boring.
Worst ever experience, purchased full automatic watching machine from vijay sales, vikas marg, first the delivery was delayed then the installation from whirlpool happened after 10 days of daily follow up night & day & when the machine got installed we came to know that the power button is not working coz the technician tried to give us the demo. Since that day we are approaching & repeatedly requesting whirlpool customer care & vijay sales too to get the replacement done but no one cares at all, this is when we paid extra money for 3+2 (5) year 100% warranty covered (3 years by whirlpool & 2 years by vijay sales). Pathetic experience, never recommend anyone to trust whirlpool, there are so many other brands who provide very quick customer service like IFB, LG, SAMSUNG, BOSCH etc. don’t go for whirlpool guys, they will kill your peace of mind.
Bought a dishwasher from Whirlpool. Pathetic performance, and service is even worse. Service engineers have no idea what to do, and just want to replace all parts that they feel is broken.How can a brand like Whirlpool fall so far behind in product quality, and provide such horrible service?
I bought a Refrigerator at vijay sale Pittampura 10 days gone 20 times registered complain no one came We have been using whirlpool for 20 yrs but the worst service and arrogant tecnician never Experienced
Worst company and my suggestion dont purchase AC from this company.I have purchase A C from this company after two month A C is not working and after complaint in customer care service engineer came and say some part is damage and two or three days problem is resolve but after 9 days problem is not resolved and service centre is not satisfactory response...
VERY WORST SERVICE EVER I SEE....No one knows technical info of th refrigerator in tis jayasurya & co at broad way, Chennai 600013, tamilnaduI bought two(2) refrigerator in wirpool and a person came to install it and telling me... u need to purchase stebilizer for tis model its compulsory but actually its stebilizer free operation model Im trying to explain it wit tat guy but tat instalation boy and his manager working at Jaya surya&co also forcing me to buy tat stebilizer and told me ul not get warranty frm our side if u didnt purchase it frm us is tis is th way u guys giving service fr ur valuable customers....? if u guys Hav any doubt in my review go and see wat model refrigerator I had purchased its(305 IMFRESH INV PRM HC-E 4S) its stebilizer free model and I had forced by th installation person and his manager too.... Plz took any action... They vl spoil th name of ur company (WHIRLPOOL)
Worst company never purchase any products of this company.I bought a washing machine from this company and it got multiple repairs in the month of February and the executive who visited for checking the repairs say that it cannot be repaired and hence they would provide a replacement for the same and asked me to pay 20% depreciation as a bailout policy which I was forced to pay in the form of DD and still today I didnt got any replacement product and when asked the customer service through mails and calls they say the product is not available and will be delivered only once the product is available. As you can see its almost 3 months till today and we have no replaced product yet.
Dont tourcher and harras me to write the truth your customer service is poooooor.
Great office and people here are too supporting. Good product and great deals. This is a corporate office so no casual entries.
Please dont make fool to your customer through your third class support services.
WORST SERVICES EVER . My microwave is dead from last 2 months , i tried to reach whirlpool in every possible way. But still Microwave is in same condition ... I talk to customer service but they are just avoiding it , i dont why. Even not able to contact whirlpool service center now in delhi.... Disaster service 😡🤬 I m giving it 1 star only bcoz I wanna post this concern unless I will minus stars to this...
Feeling very disappointed while sharing my experience with my New Whirlpool Fridge-205 IMPC PRM 3S Sapphire bought on 28 July 2019 in Moradabad from Kappor Electronics, 165 Court Road Moradabad. First Delivery was of a faulty product with Faulty Compressor which was changed after so much of head ache with service center and dealer after 5 days. There after in replaced product..it was noticed that rubber was defected, and with burnt stained, again same cooling problem in the fridge, No support at all..being a service class, i cant express my pain, still after 15 days Door was changed in my absence by a service person after so many calls to dealer and service center..Still Door is defected, Posting pics of product, No Grip in the door. My all Hard money is blocked and precious time is being wasted by the service provider and dealer, Cant tolerate any more.. want to return the fridge free of cost to the company..Worst Experience, after having the best experience of my earlier purchases from whirlpool..
Whirlpool India management particularly service has no concern for genuine customers providing operational deficiencies /feed back of their machine. More so the back up office co named Care tel which provides service support is filled with un professionals who do not have time line , discipline and completely in competent to handle or respond customer complaints. I am waiting for a response ( technical ) since last one year. No one from Cartel or Whirlpool contacted me till now despite having my mobile contact. I have a very bad experience and Whirlpool India direct employed executives are not reachable. This gives a customer they care damn once the sale is over...... shame. At least after this post let someone sensible call me to hear out????
Very pathetic customer care .when ever we called they told to connect call to senior of department but they put call on hold 15-20 min after that also no response.is this way of customer service.even they have one no of senior continuously it was switched off.even theybare not understand the problem .less knowledgeable staff.why whirlpool hired this types of person who dont know even single meaning of service.
Worst company please dont buy any product of this company the amc service is very poor and when you ask them to repair the product they dont take any initiative to repair the product.
Never buy any product of whirlpool, no support after sales, zero service, even if you are ready to pay, they do not care, customer care number never gets connected
After sales service are only for making money not for arriving at the solution of a problem. My refrigerator stopped working i rang up the customer care service . Person from service center came up and charged the gas 2 times. I asked him whether compressor is ok or not. He said it is ok. Next time again same problem arrived. So i again called up the executive. Now he said compressor is a problem, I told him there is no problem with compressor which was already tested in last visit. Still he suggested to replace compressor. I paid huge amount for the new compressor. Now again problem has arrived. And no one is ready to pay my compressor amount back which was unnecessarily replaced and come up with the proper solution.
A good working space. There are 2 good sized buildings that comprise the premises. With a cafe and gym in place for the employees. Despite being well-equipped with lifts it has proper fire exits. Located quite close to huda city centre metro station, it is quite convenient to access. Also very close to Taj Vivanta Hotel.
May be one of the worst companies to buy a product from. I bought top of the line washing machine from this company n within 4 months it stopped working. For last one month have phoned service manager dozens of times nothing is moving.Shameless people.I think all the 5 n 4 stars are given by their staff.Custmers had no option of giving below 1 star.
Nothing in store. All empty.
Third class services of this company dont purchase any itam of this company so disappointed company make sure its diwaliya come soon
Their outsourcing companies for complaint s are very irresponsible/unprofessional. Failed to rectify problem of my fridge.
Excellent... Im using last 15 year to continue
Wonderful people. Good atmosphere to learn and work
Worst service, I purchased refrigerator of whirlpool last year and took AMC of product, but company denied its service as per commitment.
Nice building, nice people. Good service. People there were helpful.
Very good and interesting collection of home asseseries like fan gas chulha fridge etc.
Pls purchase any whirlpool product from online and check the kind of service u get.. since may Im pushing all this f***ers post purchasing an 0.8 tonn ac on may 4..Still not able to enjoy that. Very pathetic and poor service..
Whatever i bought right from Washing machine to ACs i found worst of quality with frequent problems and no sales after service. Suggest avoid Whirlpool
I agree with you Anand sharma, very cheapish services, Not get any type of support. He just says, doesnt do anything.
Good area near by huda city center metro.
Buy #whirpool at your own risk ....awful products and worst customer service as they are bound to break down. All the negative reviews below came true for me. Their answers are robotic and least helpful. You have to keep chasing them for any results. #worstcustmercare award goes to #whirpool. #shameful. Could put all the names here of the employees working there but perhaps not their fault they are only employees afterall. Buy at your own risk. Supervisors are never available...give you the run around.
This company gives the best service
Good
Behind huda city centre. Easy to locate on maps
I have all products of whrilpool worth rs 1.5 lacs.. and now not getting any services to any product their services Mangers even dont pick up calls.. I request all not buy whrilphool products.
Good street food market around this area
Whirlpool has always been best among all the giants competing in the market.
Lovely place
Nobody answers the board number of the Corporate Office at 4.40 pm IST
Best of corporate experience. Nice place to work for.
Goood but services are not si good
Good
Wish that I could give negative rating about Whirlpool. They give the worst service response amongst all the reputed companies. They hire the shittiest and untrained technicians on earth who have no knowledge at all. Its the greatest mistake one could ever commit in his lifetime to purchase from this so-called fake-brand . Let this company face the biggest downfalls now, as they are not at all ashamed or guilty to get negative reviews about themselves, and above all, they never even try to make a move to improve their mistake, nor they are sorry for it. I am sure, eventually their employees would lead to a BIG SHAME in the entire industry. Dear Mr Marc Bitzer and Mr. Jeff M. Fettig, I hope you are reading this and wont let Mr. Frederick and Louis Upton down...only if you also believe in providing a good customer service. Or just keep making money !!!! ALL THE BEST, but I personally do not wish any luck to you.ANNOYING !!!!!
Its my office and I love to be here. Every facility be it metro, hospital or restaurants are near to this place.
Nice place to work. Gud environment
Worst customer service. So please dont go with Whirlpool products.
Corporate office in Gurgaon NCR
Very bad service and not supporting
Whirlpool Head office Gurgaon,Awesome corporate environment
Great work place
I purchased a oven worth 11500/- stopped working now almost year complained several times but they have the worst service people in the industry ...its my request pls dont go for whirlpool products . Now i am filing a consumer complaint to get my product ready ... several correspondence done with the customer care west but to my surprise i got a final mail saying they have refunded me the money and took the product back from my house ...only God and company knows to whom they have refunded and from where they have took the product without my knowledge.
Awesome, Worlds No. 1 Home Appliance company
Very good 👍👍👍👌