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OM Sweets, M3M COSMOPOLITIAN MALL
Ground Floor, SHOP NO.1, M3M COSMOPOLITIAN MALL, Gurjar Samrat Mihir Bhoj Rd, Sector 66, Gurugram, Haryana 122002, India
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ap
Review №1

According to me patriarchy is the least noticed but the most significant structure of social inequality. A bosker example of which is the staff,especially the manager at Om Sweets. First of all they served the dosa within less than 2 minutes after we placed the order. And when it arrived it was totally cold and did not look as if it was made freshly. It seemed as if it had been prepared a while ago and given to us. The female members of our family had ordered it and as soon as they received it,they found that it was not warm and hence called the manager to discuss it. He came and as we informed him about the dosa, he totally ignored us and started talking to one of the male members of our family. He took no notice of the people who had ordered the food and were complaining, and this was done on purpose as he must have thought that discussing it with a male member would be easier. Further, when he was talking to us he was extremely rude and disrespectful and was keen on forcing us to eat the cold food by continuously telling us that it was made just now. But when a male member of the same family told him to get a new dosa, he readily agreed( He didnt get a fresh dosa even then, and gave us the same one after heating it in the microwave). When we had finished our meal and were heading out, he requested one of the male members only to give the feedback, despite all the females sitting right there. This clearly delineated that he had nil respect for women. Even in the 21st century he has a mindset of the prehistoric times. Not only does he have a conventional and orthodox mindset but is also poorly trained in customer service. The Staff management at on sweets really needs to look into this matter and teach him a lesson on how to respect women.

Go
Review №2

All branches of OM sweets in Gurgaon are awesome and this is not an exception.Yummy food, hygienic place, right price.

Pr
Review №3

Amazing place, nearby sitting option is also available.You cannot eat inside the OM sweets (Dining is not available).Nice place at evening spend time there.

Li
Review №4

Om Sweets is good. Nice spacious space to sit and chill, have food. Its good fir having snacks and sweets.Brand is excellent as usual, ambience and cleanliness is perfect. Free parking is available outside the complex and the place is never over crowded.

Gu
Review №5

Expert in hairdresser & Teacher ( jH)Absolutely professional work.Yes, all the work is very good and is done in a technical way.Please do visit once.Give one chance to serve.Thankyou

Ea
Review №6

The surroundings are very beautiful

An
Review №7

Food is really tasty. You can try any sweet/dish you want and you wont regret it. But when it comes to main course, service is really slow. Youll have to wait for rotis, refills etc. while eating.Tables are nerrow which makes you uncomfortable while eating, especially if you are in group.

Aa
Review №8

Had a good time eating.. staff was cooperative..they served everything on table

Mo
Review №9

Clean and good variety of food available. Staff is understanding and humble.

ka
Review №10

The gurgaon is full of om sweets outlets but this one was such an amazing experience from ambience to staff till my last bite of the food everything was just so good! Reach their by 9pm as last as we were the last one to leave the restaurant!Surely recommended for vegetarians

Ra
Review №11

Nice sweets stuff, competitively expensive from other competitors. I had experience to buy sweets on occasion of Rakshabandhan. They managed well to serve people inspite of crowd. I liked the way they package the sweets.

Al
Review №12

A nice restaurant for veg lovers and specially sweet enthusiasts. The place have sufficient seating capacity and many type of food to choose from incl sweets. The order processing time is also very fast at this place. Just front of the restaurant there is a small park for kids having swings, seesaw, slides and many other things. Its a new mall not many shops started yet. Have a good parking facility.

HA
Review №13

I had gone on Rakshabandhan day,though it is located on an empty road the place was buzzing with people I could not get my Dhodha,so I asked for small white & black rasgolla & gulabgaman,only white ones were available,as it is a popular franchisee so no problem of sale.The ambience is good ,location also is nice,good for change from hustle bustle of HUDA markets.

Ar
Review №14

First of all it is neat clean & hygeinic the food is very tasty & full of freshness.The ambience & sitting arrangement is also good & comfy.the only thing i feel there is no washrooms when i asked from them then they said the m3m mall management doesnt allow them to run washrooms in restaurant premises...rest all things like sitting,food,service is very good.

Ro
Review №15

Clean food. Fast service. Although I have noticed that the staff is always in a rush and ought to be more polite!

Am
Review №16

Spread 2 floors, basement and the upper ground has seating arrangement. Nice food, bakery and sweets. Spacious and clean.

Ma
Review №17

Famous for dhodha sweet and other fresh sweet and savory items .serves good mini meals chats and thali!

Ab
Review №18

Most of the sweets are very good. Better than Haldiram and Bikanerwala as far as sweets are concerned.

Ka
Review №19

Back in India. Especially in Gurgaon this was the best place that I used drive the most for best gol gappas and Pani puri.

Ab
Review №20

Great service and staff. And hygiene well maintained..!

HY
Review №21

It doesnt have 0 star rating otherwise I should give this restraunt 0 star rating.. Food quantity is not good at all. A single person can also not eat this dirty restraunt food...I req. everyone to boycott this restraunt..This doesnt worth 1 rupee as well....😡😡🤬🤬

Sa
Review №22

The food and sweets at this om sweets are just perfect.. sandesh is must to try.. it best

GU
Review №23

Popular Brand of Gurgaon. Only store running for last 3 years others vanished dead market.

Ta
Review №24

Smaller set up. Not so good in the Corona Era. Else food is good. If you was to avoid crowd then can eat outside

pa
Review №25

Plz try kadhai ghewar of om sweets. Its really taste tremendously great. This is a seasonal sweet and wont be available after Rakshabandhan.

Sa
Review №26

Always a wonderful experience with Om Sweets. Good quality products at reasonable prices...

Lo
Review №27

Wonderful place 🥰 and very quite ambience. Food was great, I ordered my always preferred item daal makhni and kadai paneer, taste of daal was awesome and paneer was so so. Quantity is little less as compared to normal dhaba you find on chandigarh or jaipur highway. You will surely find good chapati here, fresh and soft.😊 You can have dinner here in the range of 300 per person approx. Views are my personal. You can have better opinion ☺️ too. Lastly I would love to visit again.

ra
Review №28

Very good place. Wide variety and tasty snacks n sweets

Si
Review №29

Great standalone location.. Quick in and out. Fast service

ku
Review №30

A good but little compacted space and I found , staff was a little less concious , snacks and sweets are good.

Dh
Review №31

Very bad staff behaviour iam wait counter but not give me order iam waiting last 55 minutes but no response me and I go restaurant manager but manager tell me plz wait some time very bed

RA
Review №32

Located at a very easily accessible place outside of M3M Cosmopolis Mall.You can just walk in there and give a break to your hunger cravings.They have a very nice ambience with all varieties of Snacks as well as main course items along with Desserts.They have a small seating area on the ground froor but a huge seating in the basement.You must visit there either for Birthday Parties, any kind of Celebrations or just for a Casual Dining Experience.#Highly Recommended

De
Review №33

The best place for Kacha Gola sandesh and sponge rasgullas. Rest is ok but they nail it exactly right for these two!

An
Review №34

Pathetic service experience today. Waited for 45 mins for the order to be served, finally left without eating. Only saving grace, manager didn’t charge for the drinks !

sh
Review №35

I had hakka noodles and hot n sour soup there..it was good

Sh
Review №36

Small but adequate place for go to sweets and service also good but can be improved

Al
Review №37

Their kitchen is very clean n fresh...all products seems very fresh n good in taste

Pa
Review №38

Please do not order food from Om Sweets. They are useless and never delivery what you order. Out of my 6 items they only delivered 1 items. This restaurant should be shut down permanently as they are only open to fool people who wish to eat food. Swiggy should remove Om Sweets from their portal as they are in the market to loot people. Useless & worst restaurant....

RA
Review №39

Service is average snacks and food quality average, Dining space small parking available

Su
Review №40

Best option in sector 66. They have delicious sweets, food and service

Ni
Review №41

Its an okay place need more activities and things so that people can enjoy more nicely.

R
Review №42

As a south indian Ive not seen such a good and well maintained shop for sweets. All the sweets are well prepared. Such a hygienic place where you could sit and relax for your snack.

Ri
Review №43

Food quality and service is good, mainly recommended for quick bites or vegetarian food. Good options of sweets are also available. Menu also have some options for maincourse. As its in newly open market so comparatively less crowded.

As
Review №44

Worst Customer Service! Worst Hygiene! It takes forever for your orders to be served despite minimal crowd.. no wonder there is no crowd

Sa
Review №45

Good sweet shop and place to eat indian snacks. Good thing about OM sweets outlets in Gurgaon is predictable taste, price, ambience and overall experience.

sa
Review №46

Good place to hangout they have kids area as well.

al
Review №47

Clean,hygienic and friendly .Lots of things to buy and eat. Parking is a small problem.

Am
Review №48

Very good food , service and courteous staff.

Pr
Review №49

The quality of some of the sweets were good when compared to other sweet shops.

KK
Review №50

Food quality is good....but service is very slow

Im
Review №51

Good place to sit and eat some delicious food and sweets with friends and family.

Am
Review №52

Many options of food available. Quality and taste is fine. Nothing good nothing bad

Pa
Review №53

Malai kofta was good.

Na
Review №54

We had ordered Chaat for our Sunday Breakfast and we received the order on time. However they had missed out sending the red and green chutney without which the meal was incomplete. As the delivery agent had already left (in the Covid situation we normally sanitise and keep the materials outside our kitchen balcony for 10 mins), there was no way to reach out to them. Called the restaurant and they too did not have delivery staff. In due course they managed to get hold of a team member who brought the materials. We always liked Om sweets and now we love their attitude and their services even more. Super work Team Om!Thanks for the extra attention and service attitude

Vi
Review №55

Good one good place for having tasty food

Jo
Review №56

Overall a good and nice experience with good ambiance

ra
Review №57

Nice sweets

Ch
Review №58

Its nice place with good seating space

MK
Review №59

Panner is not. Good

Am
Review №60

Good Food, economical. Slow service.

ऋष
Review №61

Well maintained.

Su
Review №62

Nice ambience and good quality food for non vegetarians.

Su
Review №63

Nice food but better than good earth restaurant

Sh
Review №64

Great place. Good quality snacks.

Sa
Review №65

Very good sweet shop with many varieties of sweets.

Na
Review №66

Must try Paneer butter masala and dal makhni

Ra
Review №67

Exceptionally good North Indian foods and sweets. Nice ambience and safe practices

ay
Review №68

The food here is simply superb be it north indian, south indian, street sliders, beverages or desserts. Dal Makhani and garlic naan are simply drool worthy.

An
Review №69

Missed customer service at the Lassi stall but 3 star due to good feedback mechanism and assurance to mend their approach

vi
Review №70

Stale paneer pakodas sentOn sweets is not maintaining any standard during the COVID timeBeware

RU
Review №71

Good, but very crowded and waiting time is more than expected

ta
Review №72

Ambience was good typical sweet shop and good place to eat

Su
Review №73

Like every Om it has all the sweets needed but their service is borderline horrible like any other Om.

Ne
Review №74

Always crowded with people with sweet tooth

Su
Review №75

Good place to get food from not too crowded.........the vrat thali is awesome!!

Lo
Review №76

Better than other restaurants in badshapur

Va
Review №77

Perfect place for casual vegetarian dining. Superb service and good tasty food. Nice experience.

Sa
Review №78

Nice place to take breakfast and lunch...

Ma
Review №79

All is fine but family sitting need spreatly

ni
Review №80

No washroom facility in restaurant , felt inconvenience in rainy days & very bad food quality as well as no satisfactory service......

De
Review №81

Nice restaurant.. you will find almost all the dishes here , you can also have a birthday or group party organise here and they dont charge for hall only for the food.. i tried ved manchurian and noddle ,it was good.

N.
Review №82

Good place to buy snacks, sweet and namkeen items

Ak
Review №83

Product quality level satisfactory. Good service.

Su
Review №84

It was very crowded, but service was good

De
Review №85

Om sweets was the only good joint open in m3m cosmos, and its doing good, options to have variety of foods and sweets 😃 would be only saviour. Good part near to open car parking one of the USP.

om
Review №86

Got sitting area. Nice food. Overall good experience.

Dh
Review №87

Nice place with lots of commercial points inside

Ri
Review №88

Good place to have vegetation breakfast lunch dinner... and snacks... 😘

Ma
Review №89

Excellent place for eatable item. Kids can also enjoy here.

Aj
Review №90

Not customer friendly, need to be organised

ka
Review №91

Lovable experience

dh
Review №92

Worst experience with Om sweets. Quality and service very bad at sector 66 Gurgaon outlet.pls dnt visit at this outlet.

P
Review №93

Small set up but being managed well.

Ta
Review №94

Food is nice (as per om standards). However, the service is slow

LA
Review №95

Its a good place

SU
Review №96

Always a wonderful place to visit.

sh
Review №97

Nice ambiance, food quality are good..

Ni
Review №98

Decent option for that area..good option for Bikanerwala and Haldiram customers.

An
Review №99

Enjoy eating 😋 neat and clean place to go with your family

Su
Review №100

Good. Much better than haldirams and bikaneewalas.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Ground Floor, SHOP NO.1, M3M COSMOPOLITIAN MALL, Gurjar Samrat Mihir Bhoj Rd, Sector 66, Gurugram, Haryana 122002, India
  • Site:http://www.omsweets.in/
  • Phone:+91 80100 70707
Categories
  • Family restaurant
  • Candy store
  • Chinese restaurant
  • Fast food restaurant
  • Vegetarian restaurant
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Offerings
  • All you can eat:Yes
  • Vegetarian options:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Family-friendly:Yes
  • Groups:Yes
Payments
  • Debit cards:Yes
  • Google Pay:Yes
  • Meal coupons:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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