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Country Inn & Suites by Radisson, Gurgaon Sector 12
Plot No. 301/302, Anamika Enclave, Sector 12, Gurugram, Haryana 122001, India
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pr
Review №1

Love the place, delicious and nice ambience. I went with family for celebrating my birthday, place was not crowed due to covid as they have stopped buffet dinner for outsider as well in house guest. It was a advantage for us as we went with out 1.4 yrs Toddler. Ambience was very good and peaceful. When I talk about taste of the food, it was awesome, quantity being sufficient for 3 people. Representation of food was lacking. I order long Ice cocktail and thought to be attractive but they represented it in a very way (may be due to covid they are least bothered about representation). Apart from this staff were very co-operative, from cleaning our sitting place to providing us separate table to cut the cake with proper lights and all. We were provide high chair for our baby which was very good. This place has roof top swimming pool as well, if you are in house guest here you can enjoy swimming pool as well but I am not sure if they have closed it as per covid guidelines.I would highly recommend this place.

Am
Review №2

Lets start one at a time.1. Not the best of locations.2. No parking space, they will provide you with valet parking, but if you check where your car is parked, its next to the building materials and steel rodes(dont worry, they are not responsible if any damage happens).3. No toiletries.4. Had to wait for more then 30 min.because the staff was slow.5. They dont have cakes in their menu and you are not allowed to get one from the outside(if you want to celebrate a birthday or anniversary, you will have to sneak one, if you can).All in all. Its spoiling the name of the brand.

ka
Review №3

I would review the hotel on the following parameters:1) Stay: Rooms are absolutely comfortable. Good interiors. Spacious enough and also with a bath tub which is amazing. Just need to do something about the bathroom flooring as i slipped twice when it was wet.2) Food: Food is well made, tasty & most importantly reasonably priced.3) Cleanliness: Upto the Mark. No Complaints.4) Support staff: Very accommodating and service is satisfactory be it room service, house keeping or the front office.5) Location: This is the only reason why i have not given it a 5 star rating. Location is in old Gurgaon and the roads are bumpy and sometimes jammed packed. Also its is a little uncomfortable at nights specially if you have a family or a female partner with you. However, its manageable if you are willing to take a chance for a great stay at an economical price.Overall, Happy with the hotel.Thank You.

Ma
Review №4

Worst rooms .. not even a quality of three star.. i dont know how to post pics but above were the problens1) the person i called dint know wether i had a day use room or overnight stay for which he told me i was having a over night room.. once i reached i came to know i had taken a day use room2) room was sooo dirty and with full of dust .. and during such time in covid its always better to be safe..not visting again

Ek
Review №5

I visited Country inn and suites recently, This property is the chain of the Radisson but its a decent hotel according to 4 star , I booked a room with Double bed and they provided me a room having two single beds combined as a double bed, I raised the issue at the reception but they clearly denied that its mentioned no where that you will get a double bed,I complained on the booking website after only they changed the room next day at evening, almost when my trip was about to end. Property is Decent but they really need to improve their services.

bh
Review №6

Staff was welcoming but wifi does not work properly. Food was good too. Overall the experience was fine.

Va
Review №7

So recently visited this place for a day stay and found the property very beautiful yet safe. Ans Shout out to Ganesh Mishra for helping me out through put me stay.

Ak
Review №8

Rooms are big. Lobby is very small but beautiful. Location of the hotel is bad. It was an Okayish kind of experience.

Ay
Review №9

It was a good experience all the things were lovely room was cool and amazing staff is welcoming and cooperative

Vi
Review №10

To begin with since its a by product of Radisson obviously you will get some soothing experiencePros:1.Waiting area is spacious and beautifulStaff is nice and very polite2.Breakfast has lot of varieties also you can order some specific items like masala dosa poached eggs etc.3. Rooms are big and includes study table tv with mostly all channels good lighting washrooms are equivalent to 5 star ones and wardrobes and safe are also available4. Assistance is great very helpfulCons:1. Cannot access the swimming pool2. Freebies are very less and sometimes you have to ask for it from the staff3. Extra bed provided is not at all comfortable, will struggle for the rest of the day4. No split AC but centralised AC which sounds better on paper but takes a lot of time to cool the room

Sa
Review №11

Good service. Nothing exceptional. Breakfast buffet is not very appealing and not worth the extra 700inr per day, so deducting one star.

Mo
Review №12

The hotel is so good that you cant go back. The ambience, the aroma is so refreshing and the rooms are also spacious. Value for money, only one thing I dont like is the room service. And you have to ask for the amenities.

TA
Review №13

It couldnt have been more pathetic stay and the reason is:-1- hotel staff non-cooperative no one will listen to you if you are standing there for an hour highly Ill mannered.2- no parking space available escort takes generation to get your car back.3-no one is serious for their job everyone is just busy in their own world.4- ROOMS ARE PATHETIC dont go on images shown by hotel trust me you will regret staying here. seems like 10th-century villas with small rooms outdated rooms worst interior. best if you stay at home.5-room dining and housekeeping is pathetic too no one will attend on time you ask for something else they will give something else 6- valet even broke my car side mirror and didnt compensate as well.7-dont fall for breakfast they have worst food I stayed for 3 days everyday same breakfast poori sabji, poha, eggs, idli and thats it as if you are eating at a hospital same breakfast every single day please 🙠dont go here you will waste your money and time.

Ri
Review №14

Everything is fine, but two concerns- first I forgot my straightner in a hotel room which was quite expensive, i was expecting to get it back but the management said they didnt found anything, though Im 100% sure that i forgot it in the room. I understand sometimes the management is not the culprit but the cleaners and housekeeping people, they keep things with them and deny the fact that the visitor left there thing. But again its the management responsibility only to keep an eye on house keeping or cleaners.. Im sorry to say but i stayed at Marriott hotel, forgot once something, they called me to take it back.. this is what kind of hospitality a customer expect... Thank God i didnt forgot something like iPhone or ipad in country inn..Second when i checked in, there was no chocolate in the mini bar but they charged and assumed that we have consumed it, better please check what all is there while check in.Still Im rating with 3 star just because of good space in rooms and front desks staffs politeness.

La
Review №15

Had an amazing stay at country inn & suites by radission as usual it was very comfortable. And Service was excellent as expected all the staffs are very helpful especially from the Service department and also i was looking for one girl from the restaurant whos name is Nikita Thakuri I clearly remember her because she was very good at service communicating very cheerful not only with me with each and everyone So I really missed her presence in the restaurant I guess was on a leave. But so ever I had a good time in country inn & suites will visit again and also hoping to see Ms Nikita again. Thanks to all the team.

Am
Review №16

The Bad:1. King size bed should not have two single mattresses, its pretty uncomfortable2. Even after cleaning twice by housekeeping the commode was pretty dirty3. mini bar had 1 used beer can smelling bad4. DTH was not connected to TV even after trying everything 5. washroom should have ventilation even if room is centrally airconditioned, there was none6 Was given a dirty room which was not even attended to, after the last occupant left, the room was changed after a bit of a time. 7. The concierge should have more staff, it was evidently clear they were too busy doing too many things at once.The Good1. The staff was polite and courteous 2. the in room dining experience was very good and extremely hygienic 3. At the time of checking out, casually told the above bads to the manager and he was kind enough to offer sincere apologies and complimentary breakfastOverall a decent experience but much was expected from a Radisson property

Is
Review №17

Due to corona virus pandemic, they have less staff, and thats why they are not able to give services quickly. We understand that. Else all is good. Washroom is small but usable. Food is good. Staff is humble and friendly at the same time.

Ro
Review №18

Had a wonderful stay all thanks to Akshay and Pushkar from the Front Office team. Kudos! Great hospitality!

A
Review №19

Had a pleasant stay and enjoyed the Food of the hotel in the leisure of room. And the catch is that, morning buffet breakfast is awesome. Chef Vijay makes too good arrangement of food.

Ra
Review №20

Good hotel in sector 14,Gurgaon.Neat and clean hotel. Food quality is goodStaff is very courteous.Having good parking space.

Sa
Review №21

Nice to visit with family n friends .Very economical and safe. Hotel staff very sober n co-operative. Wonderful

Mo
Review №22

Very bad air conditioning.During night it was so hot...even after complaining there was no change....Every night after 12 the AC temp raised to 25 automatically

Pr
Review №23

Terrible place. I really dont know where ty start. Worst over Radisson ettiquettes at the reception. One called Mr Akshay doesnt seem to know even H of hospitality. Arrogance at its best it is. Breakfast is nothing like Radisson. Terrible options, terrible taste. Even the basic things like hand towel had to called for in the room. Dirty window panes. I dont really think its Radisson.

Ad
Review №24

This is a nice hotel. They dont have swimming pool but rather than that they have nice service.

Sa
Review №25

Excellent. Better than other 5 Star hotels in Gurgaon. Best hospitality. Excellent food

Ma
Review №26

One of the best property in Gurgaon love this hotel . Everything was excellent. Special thanks to chef Vijay for awesome food

An
Review №27

Worst surrounding as well as hotel . A good Oyo is better than this ...

An
Review №28

My experience was really good. The food was good. Staff courteous, Spl. mention for Chef Vijay who made sure that the food was according to clients liking.

Ri
Review №29

The breakfast could have been better. Limited items no bakery products

Ra
Review №30

Wonder experience specially the fooding .... breakfast is awesome...taste is so good.....Chef Vijay...gives amazing taste to the dishes ..must try

Hi
Review №31

One of the worst experiences I have and trust me it is radisson worst property ever. Have stayed over 10-15 different hotels across india and USA.Mr. Jitender Singh at front desk is not only rude but threatening when asked about queries as to why certain rule is implemented, he insisted on canceling the stay. Seems like they dont care whether guests are staying or notPlease do not think of even staying here. Its a shady hotel in sector 12

su
Review №32

Very nice hotel and well behaved staff. Nice ambiance and value for money hotel in the heart of the city

ut
Review №33

Worst radisson experience ever, charges for staying in country inn by radisson.Guest if they need to visit- INR 1000Ice bucket- INR 55Crockery- Depends on their mood but it is chargeable.Cold water- chargeable as per their wishes.On top of snooping on everything you do. Hospitality at its worst.Book at your own risk.

He
Review №34

I went there for attending my friends reception. Food was very tasty and service too. Only issue with the parking but their wallet service was very nice and they managed it quiet nicely. I liked it.

Pi
Review №35

I had a pleasant stay. Kudos to the staff!

Pa
Review №36

Great room with good breakfast made my day.

Tu
Review №37

Loved food. Chef vijay prepares delicious breakfast.

Pr
Review №38

The experience was extremely sub optimal. The rooms were not ready even when the check in time was 2 PM. I had to wait till 3 PM as the rooms were getting sanitised. Extremely casual staff and the rooms were also below average. The location was even worse. This was the worst country-inn I had ever come across. Extremely disappointed.

Ha
Review №39

Its a awsome stay every one should experience it the food is amazing of chief vijay .

pr
Review №40

Old style hotel in old gurgaon. Good rates and service though.

vi
Review №41

We were lucky to have stayed at discounted prices. Great stay with clean rooms.I felt that morning buffet was too repetitive for people staying for longer duration. They should have a rotation in terms of breakfast spread. Hospitable staff.

Wa
Review №42

AVOID THIS PLACEThere was a 70 minute delay in checkin the staff isnt that helpful and while entry only they asked me to park outside and bellhop was called after 30 minutes to pick my stuff up this type of service isnt known of radison brand I feel humiliated while I was trying to frequent this place while booking due to regular visits to gurugram it feels like a wrong choice because time matters more than anything and they dont care , Maybe in future they will have better staff and better management but i am very sad to say that AVOID THIS PLACE

Ja
Review №43

It was nice and short stay with lovely atmosp,Special thanx to Mayank for nic services and supportThanx again

hi
Review №44

Is it a 4 star hotel ????I don’t think it is as if you will request them for something in the morning they will keep you waiting for the entire day worst experience in one the radisson operated hotel. In the name of 4 star hotel they have 0.5 star services.

Va
Review №45

Hotel denying the confirmed booking. I made the booking from happy easy go and it was booked in 151 rupees. The hotel didnt update the price of the booking from backend. It was their fault and the booking was confirmed. Still the hotel denied my booking. Being a readisson brand they are doing such a thing. As a good service they should have accepted their mistake and should have continued with my booking. Neither happyeasygo is taking the responsibility nor the hotel. Moreover, their representative Mayank Kumar talked rudely about it and informed that my booking is cancelled. Although, it was not cancelled in real. He misleaded me so that i dont come for check in. A customer would look for the best price on internet and i informed them about the same. But they dont take responsibility. This should be taken forward and be sued.

Pu
Review №46

Pathetic team over hyped price. Not well managed team. No service at all. Very risky in covid situation. Quality of food cant review.

Ch
Review №47

Nothing special just an ordinary experience. Rooms lack modern flavour.

Jy
Review №48

Hotel is good ..rooms were clean .Nice staff

Me
Review №49

I liked the hotelThe food was actually very nice, the restaurant is called mosaic, the quality , quantity and taste of the food all together was amazing.What I was not really happy about was the bed linen, they were not changed in a while,I have the habit of removing the sheets and checking and this time the linen was quiet dirty.....Otherwise the overall experience was all right.....

sa
Review №50

Its nice but location is not good according to me.

An
Review №51

Nice service. Good food

Ch
Review №52

Very bad experience. Very poor service. Had to call multiple times for room service. Even for a bottle of bottle. Very slow. Charged separately for crockery.

Ga
Review №53

I recommend you to all please visit that hotel...Very nyc...and fresh. FoodIts like home and very helpful staff ... Always ready to help... ..

RA
Review №54

The location is not good at all. On top of that, one of the front office staff is rude, do not give option of early check in. The vibration is overall low.

Ch
Review №55

Excellent business hotel with convenient location, neat & clean rooms, very reasonable rates, good food and above all a team of kind, helping, polite and professional staffs to take care of guests 24x7...!! Highly recommend it to all...!! Keep it up guys...!!

An
Review №56

Good experience...will recommend 😄

Sh
Review №57

Amazing hospitality by the team and great food by Chef Vijay. Thank you. Felt really good staying here.

Sa
Review №58

Hotel is quite good with all precautions and cleaning staff. Enjoyed the stay. Keep it up.

Sa
Review №59

Doesnt allow Zomato and they dont make everything so it should be allowed

RA
Review №60

Our stay at Country inn Hotel was really very memorable as the Staff was very courteous, soft spoken, ambience was also nice, Food was also very yummy n tasty. The food was being prepared by the Chief Chef Vijay........who makes out really delicious dishes.....what ever we demand.

HI
Review №61

Service is little bit late rest nice taste

Vi
Review №62

Friendly staff and nice behaviour. Excellent room service & good food. Mr. Rohit & Mr. Sudhir were helpful while our stay. Family &children friendly.

Ku
Review №63

Good place to stay in old gurgaon, near bus stand...

Sa
Review №64

Good food. Helpfully staff

Aj
Review №65

Njoyed the stay of two days. The staff especially the managers are responsive, responsible & respectful. Pleasure to be there. Great Ambience, food & all facilities

Ma
Review №66

Had a great time the staff is soft spoken and well mannered. Love that we got to use the swimming pool.

Ne
Review №67

Nice stay. Hotel staff was cordial and hostile. Food was nice. Thanks to chef vijay, all the people at the reception and household staff.

Pr
Review №68

It was a great experience with hotel !

RE
Review №69

It was so so. We stayed for 2 nights but till the end of our stay they were not able to provide WiFi details even I asked 4-5 times. Breakfast was same for both the days and was quite avg. Apart from that it was k

Vi
Review №70

Good room service and classy rooms.Recommended to stay if you are visiting delhi.

Ni
Review №71

This is a very good hotel to live in if you plan to stay in Gurgaon, the hotel staff is also kind and supportive. Menu is limited but the food is very good!

Pr
Review №72

The food was amazing. Loved chicken butter masala and breakfast buffet. Special thanks to chef Vijay.

Pa
Review №73

Nice Ambiance Front Office staff is very helpful special thanks to Mayank

Pr
Review №74

I have been visiting this hotel since last 2 years and the services are uptp the mark. They have never let me down. Talking about hygiene, they take special care about every single thing.

Ku
Review №75

Great stay, amazing staff, clean and hygienic. Must stay for weekend. Getaway

NA
Review №76

Its a very nice Hotel and every staff member is very supportable. Specially thanks Mayank Dwivedi for this support.I m not doing hope, definettaly we will meet againthank you Country inn

Ak
Review №77

It was an amazing service with delicious food. Enjoyed my roommate bachelorette 🥂

ks
Review №78

Very nice ambience environment and friendly behaviour from hotel staff...Enjoyed complete trip in homely environment....

Sa
Review №79

Nice experience visited with friends

Jh
Review №80

I loved this place ❤ and the staff was too good 👍

As
Review №81

Its was good staff is too polite and helpful... Location might be an issue but after you entered the premises you feel quite good.

Al
Review №82

It was a wonderful stay with Family. Thanks to entire staff,”. Specially to Mr Sudhir Mistry,Chef Vijay, Rohit and Vikay(HK)

Ro
Review №83

Hotel is good but staff is not at all experienced

Ch
Review №84

Just an average property with below average services but above average prices.

bh
Review №85

It was an amazing evening and the food was awesome. The ambience was good and the staff was really courteous. Highly recommended for a peacefull environment and tasty food

Pr
Review №86

Overall good experience.value for moneycourteous staffvalue for moneyfood is goodhassle free check - in/out

Ya
Review №87

Stay was the awsome staff behaviour is too friendly ! And it was hygience !

Hi
Review №88

It was great here. We enjoyed a lot.good staff

Am
Review №89

Very nice hotel. Comfortable rooms great service.

Ke
Review №90

Thank to CIS Team for best experience Thank to Mr. Pramod and Mayank @ Desk

Ni
Review №91

My family come here for 2 days trip and to my surprise the experience.was wonderful everything. was just as we hope and more the services are good. as well the staff was friendly Amit and Arjun was very externally helpful. And best experience

pr
Review №92

Excellent hospitality ..Special mention of Mr. Akshay Pratap .. and all front desk co ordinator .. as well as restaurant food and ambience .. great staff ..Thank you for the memorable time ..

Ra
Review №93

Room is good with affordable price. And food quality is also good.

mo
Review №94

I attended a wedding here .the ambience was very nice and food was awesome. Even the service of the staff was excellent.over all good experience.

Sa
Review №95

Loved the stay here and good hospitality.Nice spread of breakfast as well.

Ch
Review №96

Food is amazing and serving too, Specially want to mention 3 of your employees who serves us as the best (sudhir,sudharshan,abhay)

Ne
Review №97

Too good staff but room ac is to slow

Ro
Review №98

Excellent qualityfood A1 qualityservice A1 (sudharshan, sudhir, abhay)room very well maintained hygine and excellent...

Na
Review №99

I have all the good things to say about this property.nice place, spacious rooms, hygiene maintained,good breakfast,polite staff,valet parking ,great hospitality

CH
Review №100

Below average service property. Rooms are ok but services extremely poor

Information
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100 Comments
4 Rating
  • Address:Plot No. 301/302, Anamika Enclave, Sector 12, Gurugram, Haryana 122001, India
  • Site:https://www.radissonhotels.com/en-us/hotels/country-inn-gurgaon-sector-12?cid=a:se+b:gmb+c:apac+i:local+e:cis+d:ind+h:INDCXTW
  • Phone:+91 1800 108 0456
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