I’ve been a loyal customer with Upoharbd for 10 years and never had to deal with any issues or didn’t bother. Recently I had to where they’ve made multiple stuff ups. I ordered a cake for my mother on her birthday, they sent a completely different cake to the one I ordered. I wish they informed me that the cake I wanted wasn’t available. What’s the point of selecting something online with pictures if that’s not what I am getting. Furthermore, I ordered another cake for my nephew and this time I made a spelling mistake on the order. With the order being placed day in advanced I reached out to support and they all confirmed it was fixed. Day after they sent me a picture with the unfixed issue. I immediately reached out to support and they asked if they can bring the cake back(right!) or send another smaller cake with the right name. I don’t understand this part, if you make mistakes why not fix the issue with the same cake fixed up. Anyways, the manager Rumi responded back accusing me that I never emailed them( don’t think he checks emails). Lucky I had all emails to prove it. Nevertheless the next day after I said I’m done with them and will never order again they then agreed to replace it. Unfortunately it was too late. I hope that Upoharbd can improve their support or service but I’m done being a loyal customer to horrible service- we all deserve better !

Using the service since 2013 and never failed to exceed the expectation. Great timing, communication, range of products, price and professionalism. Recommended them to other friends who were also very happy (and their families back home) with the quality of the service. Sharing love with friends and family from abroad has been so much easier with you guys!! Keep it up. From Adelaide, South Australia.

Always happy with last 8 years of service from upoharbd

Very happy with the Service. Everything was perfect and delivery was on time. Also liked the website 🥰

They’re service is so nice

I m living in Canada. Recently I send a fruit basket ( 50 lichi and 3 kg mango)to my sosurbari as a gift. They send very low quality of lichi and only 1kg mango . My father in law ask the delivery guy about the less quantity of mango the delivery guy didn’t given any answer but just left . After 2 hours he came back with 2 other kg of mango but not the same quality but low. After knowing all of this I try 30-40 times calling their number on the site but no one reply. I mail them 3times no reply. I ask them to refund my money still no reply. During the month of Ramadan I send Iftar package to my home for my parents. The delivery arrived 30 minutes after the Azan/ Iftar . So what’s the point to send Iftar . Upohar bd used to a good service but not any more. Coz they already know how to only make money not caring the customer anymore

I love their service. On time + guaranteed delivery.Thnkx _ Nizam from California

Thank You Upoharbd entire team thank a lot You made my day and the person i care about. Bless you guys and wish you all the best and to keep growing. Found them accidentally on google. From Abu Dhabi, UAE, Chittagong, Bangladesh. Please feel free to use there service without any worries they got your back.They are perfect everything was awesome from the staffs to the delivery guys hospitality was amazing. Exactly what i expected even a bit more.What Things could better ?More food restaurant restaurant options(chittagong).

If you are reading the reviews to decide if you should order for a loved one in Bangladesh (especially Dhaka), stop searching because you’ve found the best delivery service! I’ve used their service over 7 times to deliver hot food, grocery items, and much more to my loved ones back home from Canada. Everything is done effortlessly, great customer service is ALWAYS provided and my grandparents have nothing but good things to say about their service as well in Dhaka. I will be ordering more! They also add free roses and a greeting card with every order and always make sure to communicate with both ends of people if something goes wrong. 100/10 recommend.

Its really nice and useful for us specifically make someone surprised 😁

I am from Sylhet, Bangladesh and I ordered several times from Sylhet to deliver in Dhaka. Their service is outstanding. Highly recommended.

Excellent Service and Professionalism

Really poor service as I ordered box of flowers and they were supposed to deliver by 1 o’clock but they ruined everything as it was a surprised also quality of roses was very poor and definitely not worth £30.Please avoid this place

The best thing is that they deliver on time

Id 100% recommend them! Their staff is so so nice and always willing to work with you if you have issues with the order or want to clarify or specify a place. Im truly lucky that they exist and are so helpful and use them to send presents overseas often!

Ive always had nothing but good experience with Upoharbd. They not only deliver working a shirt span of time (often in less than 24 hours) and also offer free roses and a card with your order. Their selection of goods is really good as well. Would highly recommend!

Smooth service & on time delivery. I ordered a cake and it was delicious. Liked the roses and cards on the side. However, prices are too too high compare to the prices at the store. In overall, I am highly satisfied with their services except price.

Very good service... ordered online from Dubai for Chittagong.. order was on good time, properly managed.. keep it up!

Not happy at all with the service you have provided. Goat leg roast was rotten and smell bad . Chicken briyani was not given rather they have given other briyani packet. As a loyal customers you guys should have quality control system. Next time will not order with you guys.

Absolutely amazing service. Delivery was on time. Everybody is happy

They charged for standard delivery charge to delivered stuff but they could not keep the quality at all .I ordered cake and Ice cream, all ice creams was melt and cake was cracked.The worst thing is that they do not keep any privacy of receiver or sender.Delivery man had a chat with stranger and let them to see the sender address and receiver address which one is very awful.

Amazing service! Very satisfied with Upoharbds commitment. Highly recommend for gift delivery in Bangladesh.

Good place..

Well, in case of delivery products and food/surprises, they are promising a good service. but mobile recharge ! not a good idea - 100tk margin ! world card provides 300tk with 6$ where as they do 250tk with $5.75 ! need a competitive price to build up good service

Thank you very much upoharbd. You did a great job... Just wonderful...

I got a bad cake, which was old. A broken vase on valentines day.2nd time I ordered because my fiance was sick they didnt provide a get well soon card even though I have added it with a message.Worst service ever.

Very Good Customer service and delivers on time.

Thank you very much for the photo confirmation and on time delivery. I really appreciate.

Fantastic Service.... Timely delivered my gift..

Cake and card was good but flowers seemed old.

So far this is the best gift delivery service in Bangladesh I must say

Their service is good & also Reliable....hope,will order again... :)

Good delivery service.

Its a nice gift shop.

I have delivered with them twice and both times they have called in advance and ruined the surprise. Not only that they said 4pm but called at last min and said they wanna deliver at 8pm.They do not actually deliver on time. And also do not read the delivery ad on the instructions provided in the order.

Valo gift na

Very good flower delivery.

Thanks. It has helped me a lot

Wedding planner in the area.

Very quick service.

Need a bit more improvement

Loved their service....

Awesome service.

Good job

Like it, good service

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