There’s a mask mandate for indoor establishments in the city of Columbus. You wouldn’t know it here. I just popped in for a few things and easily 1/2 of the people in there didn’t have masks on. There are signs on the doors but no one is enforcing it. Want Covid? Come to this Kroger!

Thank you for helping me out.

10 minutes until close I needed 1 thing and the security guard wouldn’t let me in. If you are changing your hours you should post it so people don’t drive across town to be disappointed. (This was evening of the 12th) I called after being turned away and the employee didn’t apologize, just told me that had to get the people out of the store because they are taking too long. I told him that wasn’t me I only needed 1 item.

This Kroger is absolutely terrible at keeping its items stocked. Need bread/milk/butter/eggs? Youve got a 50/50 chance. Need anything else? I suggest going to another store entirely. You wont find what you need. Trust me. Their employees do not seem to care about your shopping experience either. And the stores aisle are so tiny that youre unable to move around other people without knocking into their cart. Especially now that there is a Starbucks in there.I recommend shopping at the Giant Eagle down the street or Luckys. Not only will you find better meat/produce, but youll also have a larger selection of everything else to choose from. And youll be able to get everything you need without worrying if something will be in stock.

It’s okay for certain things, but I usually avoid going here if I can.I often have issues with purchases from this particular Kroger. Batteries that were crusty and leaking when I opened the package, sausage patties with mold growing in them, mold on cheese that definitely should not have mold, mold on prepackaged produce (oranges & potatoes) …you get the point. Honestly, in my experience, most perishables here are high risk.To be fair,there are a select few produce items they carry that are usually fresh, like their dill. They sell it in bunches instead of those small plastic packages. Also the guy who monitors self check out goes out of his way to be attentive, friendly, and helpful.

It didnt have all the items I wanted, being Kool aid jammers blue raspberry

Found everything I needed. In and out. Great customer service!

Its grocery shopping it is what it is, but no problems this visit and staff was nice and helpful

On the small side for a Kroger. Clean and well organized. Check out was fast.

Great Kroger experience. Liquor Store staff is always friendly and nice. Just always an all around great location..

Okay if you need something in a pinch but it’s on the lower end of the Kroger locations in Columbus in terms of quality and selection. I’d try going elsewhere.

First everything is as disorganized as it can get. Instead of putting all the nuts in one aisle they have them spread across the entire store. Second I wouldnt dare touch the fresh produce the bananas all had mold all over them. I recommend shopping somewhere else because it will save you time and you wont have to worry about getting sick.

Pharmacy never has more than 4 people in line. Sadly, it’s 45 minutes per person. Idk if they don’t want people to fill prescriptions here or what, but they make it take long enough you’ll give up and leave.

The Starbucks staff located inside this Kroger Co. have been doing a good job lately and compared to other stores that have one in them. I had a experience at the service desk. The clerk was friendly once they arrived. At first there was nobody behind the service desk. I was just playing two lottery ticket numbers and it was a hassle. Overall, Kroger is Kroger. They are no longer Winning in Each Store. #391IC

For the first time in over a year since the pandemic started I made the mistake of going to Kroger. The reason I stopped shopping there is I felt they dont care about their patrons it would not hold up to covid-19 regulations and guess what I was correct. When I was shopping today I noticed someone was not wearing a mask so I went to a manager to report the issue. The manager said it was too hard to deal with this customer and said sorry. I will go back to shopping at Giant eagle whole foods and Aldis because those places care about their shoppers and will make people not wearing a mask or following policy leave the store.

Shopping at 6am usually has someone asking for money out front. Doesn’t make me feel comfortable, it’s happened about three times in the last 3 weeks. Won’t return to this location so I’ll be choosing another location to do my early morning shopping.

Lots of *ahem* criminal types lurking right outside the doors, every day. Theyll wait around to accost you as you exit. Not safe at all for a young woman. Go to the giant eagle or luckys a few blocks away, or even the graceland kroger.

Good selection of items and thins are easy to find. Bus stops right outside parking lot make getting there convenient.

Our go-to grocery store. The food selection is good. Its smaller than Gracelands, so it makes it easier to locate the items. One downfall is parking. Its not even, scary sometimes because you might hit somebodys car with your cart. Lol

Employees and store are great. But the place is over run with Karens who have nothing better to do then harass a 9 year old for not wearing a mask. FYI, child under 10 are exempt from the mask mandate. I do a pretty decent job raising my kid, I dont need your help Clintonville Karen.

Sarah...you should not be working with customers! The rudest cashier I have ever encountered.

Employees are unhelpful and rude and they dont enforce wearing masks. Saw several people in the store without masks on and associates walked right by them and said nothing.Not a safe place to be!

They have a very rude black lady at the cashier, she has straight light pink hair, she just hates people and should not be work at there; people nearby would rather wait in a long line than check out at her lane

Always busy, the staff makes this Kroger..

Keep seeling these with other flavors then im your customer for life

It was a pleasant experience today! A nice man that was stocking the bananas went and got a bigger cart for me after realizing my small one was full. He was really friendly and sweet. The lady at the checkout was also really nice and showed me how to use the gift cards I had for the remainder of the groceries I had. Everything is organized and clean and staff were really helpful! I will definitely be returning!

I was in there earlier today and I saw 3 different people with out masks in front of a seemingly indifferent staff. I wont be coming back to this location.

Mark the manager I guess is very rude and disrespectful and I dont think he should be working at a store period!!!!! I will never be back because of him and Im telling everyone I know not to ever come here....I thinking he dont like my kind which is black

Small branch but with good people to help

Try the Snow Fox Sushi. You wouldnt regret it.

My wife and I had come in from Cleveland area and we decided to stop in because we dont have a Kroger there anymore. Everything looks very good! The bakery is fresh, reasonably priced. I think the seafood prices were downright cheap the quality looked out of this world. we bought swordfish, crab legs, and salmon fillet. John at the counter was very helpful gave us some advice about the store.

I want to scream in frustration! Most employees are finally wearing masks (Id talked to some last month who said masks were too hot), but I saw both men behind the meat counter with their masks pulled down to expose their noses and mouths while handling raw meat. I told a manager who went to address it, then I had to pass by later in my visit for an item I forgot. They were still miswearing the masks!!Require employees to wear masks, teach them safety measures, and then enforce it heavily. The deli counter of all places should understand hygiene procedures!

Horrible experience at this location, first off the security guard was at the door telling people they were closed a half hour before the hours on the store say ,and yes this has happened more than once because I get off at 10pm and you close at 11pm, but he was crazy rude and then after having to tell the security guard that if the store hours say 11 it closes at 11 he let me in but there weren’t any workers around to help find items and then after all of that you guys were out of the item that I came for! I will not be coming back to this location any time soon and I also will be telling everyone I know to not go/or recommend this location again! Lifetime Kroger shopper turned Walmart shopper in 1 day!!

Decent store, with okay selection of products.Avoid having prescriptions filled at the pharmacy. Theyre constantly understaffed. Then as a result the pharmacist are horribly rude(not the technicians). Furthermore, the pharmacist will go out of their way to NOT fill your prescription.Switched to Giant Eagle, and never looked back.

I just stopped in to buy a pack of diapers and I was just about to get in my car when I heard “ sir” and one of the associates, Carmen, who was on a break told me about a great deal of free baby wipes when you buy that brand and asked me if I had enough time to go back in to get them. I only had to tell a couple of people, they walked me right over to make sure I had the right ones, walked me to the service desk. Took less than 5 minutes! If that isn’t service I don’t know what is! Thanks again clintonville Kroger!

Our neighborhood Kroger is often busy but well-stocked and the associates are so kind. I wanted to give a special shoutout to Ron, who often works up front. He is above-and-beyond friendly, always hard at work, and just a genuine joy. I hope Ron sees this comment and is well taken care of because he brings a lot of kindness to the Clintonville community and deserves it! Thank you, Ron!

Very efficient Kroger. Always have sufficient staff for the time of day. Great organic section. Store recently renovated with convenient layout. This is my go-to pharmacy, grocery, butcher, and deli. ...and for peace-of-mind, its an Ohio based company.

They have things listed above each aisle so you can easily locate it. Each week they have sales that make it easy on your purse strings. The pharmacy staff is always nice and helpful.

I really do like this place, even though its incredibly busy, Ive never had to wait in a line longer than 3 people. The customers are nice and the staff is super friendly and helpful. They arent paying me for saying this, because its true, but Id be happy to accept some free food (hint hint).

I was in in search for something to cheer up a Great neighbor who is in the hospital. I viewed a Awesome variety of flower and the price was great and I also added balloons. The lady was very helpful. Thanks from Veronica

They have a pretty decent selection and convenient location... Although the Morse rd location seems to have better in store sales... Still a good store,regardless.

It is a very enjoyable shopping experience. A few of the cashiers have even remembered me and called me by name. They really put a big emphasis on customer service. I can easily find most anything I am looking for here.

They dont open on time this week everyday I come on the morning at 6:00am but they open 06:03am you need to be professionel on time

Pharmacy was fast and courteous. The gentleman doing the self checkout was very nice knowledgeable. Only reason not five stars is because they did not have a few items I needed. Other than that they were pretty darn good.

It was well worth the almost one hour wait. Loved the Pancake flight. Might try the Brioche French Toast next time. Also loved the Luck Bros coffee served with the meal. Great experience all around.😋

Its a good store has most of what I need but not all the time and sometimes theyre not stocked on something like the bread I like. But 95% of the time theyre fine.

Much better experience after the renovations. I am glad you have a proper butcher shop and seafood display. I will definitely consider going to this store the next time I go grocery shopping. Also, the staff was very friendly and helpful.

The pharmacy hooked me up with their new RX plan and Im going to save $14 a month on my prescriptions. Great program! What is cost to join for 1 year will only take a couple of months to even out over all. Better then the RX plan I was currently using.

Shout out to this Kroger and my Cashier Alexa today! She was so kind and patient and made sure everything got rung up at the right price. 10/10 for customer service!

Clean and very organized store

I love this Kroger because it is a more manageable size. It is currently set differently than a lot of other Kroger stores so it can be hard to find things. It is also in the middle of construction so a bit crazy. After construction, it will get 5 stars!

You know where to get those low prices theres only one store in town. Its Kroger and all the occasionally but honestly Krogers the best all-around grocery store in the Columbus area in my opinion. go early in the morning to get those great deals on manager specials. And generally they always have manager specials on flowers and other items that you need on a vacation.Kroger also has a section called the woohoo section this is where they have clearance items always go there and check it out you wont be dissatisfied.

I love Kroger but this location is a big disappointment. They were out of just about everything. Not well stocked at all. The produce they actually did have looked old. Smaller selection of products in general as well so less variety. Ill stick to schrock rd even though its farther now.

This is my regular grocery joint, however, I am a bit perplexed by their choice to remove certain natural food items. Things I used to love buying here are no longer offered, such as many nondairy icecream options, as well as vegan chocolate chips, just to name a couple. I was told they were trying to make it more of a basics store, and they recommend I go to a Kroger marketplace the get my specialty items. Kind of disappointing. But I really love this store and all the coupons they send me!

Always clean and well stocked. Can be very busy during peak shopping times. Staff is helpful and knowledgeable. Is a parking nightmare, so keep that in mind when planning your trip.

Better lighting than a few years ago. Produce section is niceAisles for cans, boxed goods etc. is too narrow.

The starbucks crew there today did an amazing job considering how busy it was. For a game day.

Early morning stop for sharable snacks. Found many more options than could be afforded. Automated checkout worked great. In and out quickly

This was my first visit to this Krogers location in many years. It was remodeled a few years ago and is now very different, its all changed inside. On this occasion I was visiting the pharmacy, and my experience was very good. Quick, efficient, and I was on my way.

Its my normal grocery stop. Though the main and frustratingly consistent negative is the perpetual shortage of microcarts. If you like to use a smaller basket cart, its best to bring one in with you from the parking lot. It doesnt matter the day or time, but this Kroger is regularly out of them when I stop to shop.

A fine Kroger overall, but points are definitely lost for the atrocious size and placement of the parking lot. The length and depth take away from the walkable built environment of the area and wholly incentivizes driving. The crosswalks at the intersection are a nice touch, but when you have a literal city-block parking lot on a hot or cold day, nothing brings people in from the street.

Im in between the Kroger and Luckys/Giant Eagle but do most of my shopping at Kroger. -1 star since there have been times where a staple is unavailable (most recently the Kikkoman low-sodium soy sauce has been out for about 3 weeks now).Luckys is best for meat that is on sale that week (chicken thighs/breast or hamburger) or avocados, but Kroger is the best for everything else.Ive never had a bad experience with the staff or checking out. In fact, the staff is extremely friendly, from the meat counter to the person at self-checkout.

The customer service is bad. They are very rude and disrespectful.

I often shop at the Kroger at 3417 N. High St. while I am in that neighborhood for other reasons [most often while I am waiting for bus transfers between the #32 COTA bus route and the #2 COTA bus route or before I will be attending events at the nearby Columbus Mennonite Church].I do not live in Clintonville but many of my friends live there so I often run into one or more of my friends while I am there.I live very close to a far larger Giant Eagle store but there are several products that I can find only at Kroger so I am often at Kroger looking for those items. The Kroger at 3417 N. High St. is one of the most convenient locations for me in terms of travel there and then travel home afterwards.

I normally only go to this Kroger to pick up a thing or two because it is small and has a limited selection. This Thursday 10am, the aisles were crowded with people stocking and the shelves were *extremely* picked over. There were several sale items I didnt get because of this. I asked an employee, Levi, to get me one item from the back if possible and he was extremely nice and quick to help.

EBT machine didnt work. Tried twice, had to use cash. Went to another store and it worked fine.

Honestly this is probably the most unorganized grocery store I have ever been in. Just looking for simple everyday items seems to take close to an hour every visit. While in the store you will encounter employees who cannot direct you to the items and a lot of other customers wondering around looking very confused and lost. I am very happy with the closing of the Olentangy store.

Great selection and friendly staff

Ive got to review the pharmacy. They are so friendly there. My dad is afraid of doctors so I took him to the pharmacy and said they were my friends trying to help him. They could tell what was going on immediately and helped us. Always ALWAYS polite. Im pretty sure the womans name is Donna

This is my go-to Kroger. For the most part this location is everything you could want in a standard grocery store - good produce, stocked shelves, and frequent sales. The store clerks can be a little grumpy and rude at times, but Ive also had the exact opposite there. Dont go during rush hour times unless you want to fight through the crowd.

This store is way to crowded ever since the Kroger located on Olentangy River Road closed. This store is nice and staff is friendly. The pharmacy however is horrible and the staff at the pharmacy is not very friendly. If your really in need of a medication quickly you out of luck , you probably will have to wait a day or 2. I end up going all the way to Graceland Krogers for the pharmacy and they are amazing!The store in all is a good store but with the over crowded location its hard to find parking and sometimes things are not very well stocked.

I like this Kroger. Its pretty compact.Most things are easily found.Good wine, cheese, fruit and flower sections.Nice people work here.Hate when the south door is locked until0800 and we are all trying to use it!

Greatly improved since the rebuild a few years ago. Excellently friendly staff. Nut theyre landlocked, so have to go to Brewers Yard Kroger downtown near work to get full selection.

Its a pretty standard grocery store. Ive never been to an Awesome!!! grocery store. They have things you need and you go there and get those things. Although, I feel like I have friends at Kroger.

In and out pretty quickly even at a peak shopping hour. Good selection of products considering the relatively small size of the store.

While most of the time they are well stocked, during some sales they are out of just about everything. The worst is pharmacy!!! Many times there is a long wait and even worse, they are out of your medicine. Our insurance forces us to use them or we would go elsewhere in a New York minute.

Had a great dinner. Only problem is it seemed like we had little pieces of chips and had to ask for adult size chips because we ordered the large queso.

This is a nice store and their long-term employees are great. They have one of the better in-store pharmacies, too, with top staff. However, since two of the other Kroger stores closed--one quite close--theyve been flooded with additional business. They are showing signs of stress and the parking lot is jammed. The parking lot here has an awkward layout to begin with. They also have difficulty keeping certain items stocked. Pepsi Zero, for instance, we can only find half the time. I would have given them five stars if they werent having these new issues.

Went to Kroger at N Broadway and High. I always like. going there, l know where everything is and know almost all the employees. Get to shop and talk at the same time! Makes a enjoyable trip.

I got treated like royalty today. Best decision to go here on my birthday. Everyone helped me and was so sweet, its like they knew. #feelingspecial

Modest selection and narrow aisles but way better than Kroghetto by comparison.

This Kroger is lacking. You will find the basics here... Most of the time. Probably the worst stocked Kroger in the area. Go somewhere else first to find what you want.

This Kroger features an improved produce section and great selection of cheeses, plus better brands of deli meats and a much better floral department than nearby competitors. They are also a union store, and have more cashiers and baggers than other area supermarkets. Alas, theyre often out of basic items (as frozen peas, on a recent visit). Get rid of the Starbucks, hire even more cashiers, improve the meat department, and stock the shelves!

Kroger has abandoned the poor neighborhoods! Close then or let them get run down and dirty...or like the moler and Parsons store, let it get rats. No other option but to put up with this or go to another Kroger...DAMN I miss big bear

We love Krogers! Much better than Giant Eagle. Love that they send us personalized coupons.

Much better since the rennovations. The back of the store no longer says dungeon. Solid four stars.

I mean, it’s serviceable I guess. Since the October 2016 closure of the Kroger nearby on Olentangy, this Kroger has been packed every single time I’ve gone. The problem is that it’s a tiny Kroger with a cramped parking lot, narrow aisles and not a giant selection. It’s strange considering the neighborhood it’s in and how it now serves the vast majority of folks who used to get their groceries at the Kroger that closed. If I’m making cookies and I’m like,“Shoot, I forgot butter,” I’ll drive here and get butter. But I’m picking someplace else as my main grocery store.

Clean, friendly and good selections. This is not one of the bigger stores but I would not shop anywhere else. Great store in the Clintonville area.

Always sweet to my baby. Great staff in here and star bucks! One of my favs, I try to only shop at Kroger these days!

I love shopping at Krogers. They always have exactly what Im looking for

Beautiful Kroger. Well stocked and great friendly manager. Carts are never wonky and the place is really clean.

I give the selection inside the store 4 stars but the parking lot is dark. Theres no lights at all working in the parking lot at 10:37pm. And the customer service tonight is why Im giving it one star. I had to wait 5mins for the self checkout attendee to come over after pressing the help button 30 times and several other customers having to flag him down. He was too busy in the middle of a conversation with other employees. And after waiting so long on a coupon error to be fixed he then told me Id have to bring it back tomorrow for customer service to fix it.....Needless to say I drove out of my way to avoid the Kroger on E. Main Street only to get the same level of service

I have gave this store a chance, Im not sure whats worst some of the staff being rude to certain races or the clutter of the store. It was very upsetting having to explain to a child why the cashier was rude to us and not the people that was in front of us it was so upsetting that I had to walk out with my child and have my husband pay if it wasnt for us needing this stuff I would have left it in her line and went to a different store. So congrats to be a trashy ghetto store. Get new staff and train them with customer service and how to make sure product is out before the times of rush.

Always has the BEST DEALS. &&. Fresh meat && fruit.

The employees here were super rude, to be more specific it was Jess & Miranda. They acted like because I was using coupons I was doing something illegal, which made the man behind me in line have a false biased opinion of me, which he finally spoke on. Such a humiliating experience, I was put on display for the whole store, and was treated like a common thief. I could see if I was using fraudulent coupons, but I didn’t/don’t. Then I spoke to the “co-manager” and she was dismissive, and just as rude. I am waiting on corporate to call me.

Its a grocery store, they have groceries. Sometimes the prices are better here than other places, other times they arent. Hope this helps

I just recently started going to this Kroger instead of the one on 7th/south campus. Although there is a bit less to choose from and it seems a little smaller and less organized, I feel much safer in this Kroger location. The employees are also very friendly here. I will continue shopping here.

Great staff. Friendly. Its a smaller store so its faster shopping. In and out!

I was in and out I wouldnt go there at 10 at night if youre expecting to do large shopping because you will have to stand out of you scan and scan the items yourself theres no other lines open but you scans and you have to bag your own groceries so dont go there at night time expecting the actual line to be open so it just for that 3 stars I think they should always have one line with actual cashier so you dont have to scan your items when at a time in back of yourself what are you paying extra money for for you to do their job

Love love love Krogers mostly have everything Im looking for very convenient friendly staff...Nice safe area excellent customer service always great parking space 2 enterances and exit ways which is helpful highly ranked on my list of good Kroger