Worst customer service.No one will pick the call and even if someone picks, therell be no proper response.Very frequent power cute for 1-2 hour.

TNEB of Nanganallur is situated in 100 feet Road. Went there to pay the electricuty charges against the mtr reading taken during last week.Though there are 3 counters only one counter was functioning till 9.30 AM. After 9.30 AM one more counter was opened. People are wearing mask and maintained social distancing.Though the general atmosphere was ok but I could see lot of old/ repaired metres there in the first floor near the payment cpunter. Also in the entrance and in the staircase I could see lot of old records thrown out n few kept in gunny bags too. Not arranged properly. X Not at all a good sight. Seen few are having more than 4 r 5 cards for paying and it takes time. Since there are 3 r 4 counters, people may be asked to payA) Single card to be paid in cash Counter 1B) More than single cards - in 2nd counterC) Payment to be made thro Debit/ Credit cards in 3rd counter.When the first counter is free, people in the other counters may be asked to remit.Lot needs to be done.

Just like any other EB office. Lots of abandoned stuff

Very poor staffs.I have been trying to call them for 3 days, and the line says number is busy all the time.It is true that government offices don’t take their job seriously.Third update - my 5th day trying to get some work done. Incoming general public sent off saying internet is not working.Very ignorant and unkind staff.Boils to see tax payer money have ineffective & inefficient staff.

Attrocious customer service, the operator takes 10 minutes per person

There is no power in nights though in summer season so please avoid it

Worst eb service .....always power cut .no response

Very slow people handling person. Should improve speed in providing bills during emergency situation.

Place of lightning the homes of others but worst management & least bothered abt the consumers.. -5*

Wish I could not give this one star also . Extremely poor maintenance , frequent power cuts in nights ..that too in summer . When we call always line is busy . Improve the service for godsake .

Very very poor staffs. I am trying to contact them for a long time. Always it is telling that the number u have dialled is busy, please try after sometime. This is so bad.😤😤😠😠😡

Bill payments counter is in first floor. No lift, no ramp availableVery difficult for elderly people

Worst customer service. Even not picking call every time busy.

Always their line is busy worst irresponsible towards customers handling...cut off the power during nights in the summer season.

Not satisfied. Staff r very rood. Not giving response to people.

In case of emergency also nobody picking the phone. Really unfair.

Worst service no 1 pickup line number every time busy customer number 1912 this number also same response but bill payment little late the add fain this is not fair are working

Corrupted staffs .

Worst useless peoples are working nanganallur EB office rating 0 totally waste

Worst service. No response from the office at times of need.

Wrost service and shameless people and staff

Super rating due to excellent service. Landline always busy. That means people can think how the workers working.yesterday night 3rd Oct n today 4th Oct low voltage is ther in 6th main road. No one responded.

No online payment, its worst

Worst service ever... At least respond to the customer if there is a power shortage. Then why did you provide contact details...Please be responsive...

Worst behavior by tneb nanganallur no response while power cut and cutting the current from 1 to 2 hours that to mostly at night. They dont have the sense that mens should go to work and children should go to school. If they sleep only they can concentrate in there studies next day. I dont like to give one star also. Worst Behavior

No proper response

AE is very courteous

Why powercut is happening frequently in palavanthangal?? They often say transformer got burst as reason for powercut. If that is the case, why isnt it even changed yet?? Atleast 3 times a day power cut is happening. Worst service ever

Worst service ever

Waste eb office ever seen

Worst service. Worst behaviour. I dont know what made them government staff. Worst behaviour to customers. Head weight answers. Very worst. Need complaint number. Online complaints are not working. Line always busy, if I directly visit their office their lanline phone receiver is down.

No proper response when called through the contact no. Always busy tone and no alternative no available.

Very worst service.Useless phone number.

Waste service always ph no is busy only.if rain in night mean they will shut down whole night.

Worst behaviour to customers. Doesnt even deserve one star. Even a kid would know how to talk and respect others.

Its 👌 ok if you go on week ends queue is more so you have to wait and pay. Better use the online facility or use the app. Biking is in first floor. No lift so you climb the stairs to pay the bill

For the past 1 hr there is no power in 31 st street how kids ll sleep over nite no response from their side if we make a call

Well matained office. Easy to approach & easy bill payment facility through computer system. Advance payment over & above the bill amount is permitted. Responding the calls quickly.

Worst for counter service 8.30 am to 12.15pm this is the counter time. who is this time allotted to dute time. Staff sleeping is not comfortable for home so those staff is come to EB office is comfortable.🙅

One of worst experience I ever had in my life.No mannerism and worst service. Not even listening to the words of the people who are need. They are thinking that we are calling them for time pass. Dont have the sense. In midnight people calling Because of no current supply.Please change your staffs attitude.

Worst service. this should be made as private sector. even though we pay high EB bills they cut the power in night. A common man cannot get peaceful sleep in the night. yesterday 9pm we had power cut and the power was resumed only morning 8 am. Dont even bother to pick and answer the call. Useless system with worthless fellows work

Wrost area any time phone offline electri city romba wrost 😧😧😧😧

Power cut for more than 2hours.... No response for call... Why are you give this landline number...this is only for formality?very worst responsiblites... I dont like to give 1star also....what is going in EB... Very bad... Peoples are suffering in palava

Not even picking up the calls. They are not king for this city. Really disappointing people

Its ok

Very worst service. during night time around 1 or 2 power goes and no response.please dont switch off power what ever reason have backup plan. how people will go to work next day if power is not there for a night

Very very worst EB services in nanganallur.. power shutdown happens often...for the past 3 days three days there was power cut all over the night and resumed in the morning after 7 or 8am only...If it happens like this how we can run life? How kids are sleeping in the nights? Dont they have common sense?

Very very poor service.........very lazy and irritating pupil..😡😡😡😡😡😡phone panna engaged ah vae eruku apdi yaru kuda ya pesitu erukenga.....senseless pupil........edhavadhu wrk erundha morning panni tholaya vendiyadhu dhana.......eb bill pay panala na mattum crt ah off panitu poga theriudhu la.......olunga current kuduka theriyadhu

Worst service. Rude staff. The lady staff who attended the phone call in customer service is not fit to live in this world.

Such useless people and service.. every time we give them a call.. they start will a template that current will come.. every 30 mins there will be cut for 1 hour..

Simply waste no comments

Worst behaviour no response when power cut no response for the calls very worst

Regular power cuts during night time.No proper response.

Most pathetic service...No power from last 3 hours but till now it has not been rectified.Area: Railway colony, Adambakkam

Always line is busy.

Very Poor response.When power goes off they will not even attend phone calls.

Useless people... I try to call for so many times. Any time it was busy. Wat they are doing at office. F***

Very worst in customer service ,they dont the call and not answering respecting customers, simply they kept the receiver from phone its my own experience

Worst government staff night power cuts happening and also if you call the tn bord not taking the phone

Worst experience

Horrible people. Nobody informs previously about anything

Worst Service

Very very worst service

Worst service

Number not valid, poor service and not good response

Very poor service.

Ungluku. Service yourself panikonga da people cheat .. Idu a survival

For many hours a minute electricity was not done. This is the place where the phone is always busy ... very very very very very very very bad service

Nanganallur EP good service