I gave my food processor for servicing. Repairing done in a day and they twice reminded me over phone. Good service
Nice service provided by them..Fast and accurate..They do service all trimmers, Philips gadgetsTimings -10.30 to 6.30pmLunch break 1:00 to 2:00 pmSunday Holiday
Not trustworthy at all. Got my blender without blade attachment now they deny that we didn’t submit blade. Pathetic service centre please keep records before going to this service centre before submitting your product.
Good Service. Authorised Philips service centre.
They are trying to earn profit not to resolve the customers QuestionsWorst service.....
My trimmer is not working so I bought here for service , they checked my trimmer and told that the problem is in the battery and so u have to replace it, also said that the service cost will come around RS 550 , and the battery is currently unavailable the spare will come after 4 days , so I collect my trimmer to give them back after 4days , after the service person gave my trimmer to me I found that they have broken my trimmer and now the black color plastic on the top of my trimmer is not going inside properly. I took my trimmer with one problem and came back with 2 problems , they are not handling our materials properly with care , I asked about this to the service person there at the same time he told that it is not a problem It just got stucked, anyway you have to change the battery at the time will see that . Bad experience for me .
Very worst customer service philiph nearby Adyar
Helpful staff. Repaired the subwoofer with a blown transformer at a very reasonable cost. Good for all Philips repairs.
V v bad service
Pleasant experience and great customer care
Really waste of time.. My 5.1 speaker system remote is not working. Also volume settings are reset when we power on again. I told them these issues.. They asked me to bring the speaker system and remote. When I reach service center, they told that remote not available and settings cannot be changed.. waste of time.. spent Rs600 for Cab to bring speaker system..
Great place to repair your Philips appliances.
Not meeting my requirements
I visited this center to fix My Philips trimmer head nibbles. That part gone missing while cleaning inside of trimmer head. All good but spares cost is very high.
Went there for servicing the trimmer. Within 15 minutes the trimmer was serviced and the charges were also very reasonable.
Request you to establish a branch at Madipakkam which will be of much helpful to elderly people like me.
This is the worst service Center ever. I took my 1 month old food processor with a noise complaint and they gave it back to me the same way I gave it for repair. Nothing was done . NOTHING. And the staffs are very very lethargic. Poor customer service
Very good service>instantly rectified my induction stove problem.
I want to give 0 stars for this center.They are charging heavily for servicing trimmers. For batter replacement they are telling us to replace the entire bottom kit of the trimmer. Triming cap costs around 310 + 750 trimmer kit which is over and above 1000 rupees. But new trimmer with the same efficiency is available for 700 in the market.
V bad...
Because of Tata Enterprise Centre, and hope it is Trustworthy.
Service is not free, even on guaranteed product which is under warranty date. Parking is not available. Even small service also they will charge. Its on main road side only easy to identify the place. Even though they charging, service is good can repair in less time. We can get Philips products also available.
Polite and prompt in answering calls
Went for servicing my trimmer. It just had a crack because of which they denied to repair and asked me to buy a new one. I just came back home and fixed it with a cellotape. Thats all it takes to repair it. They did wanted me to buy new one rather than repairing it. Seems like they are charging a little higher for every repair. Expecting better repairs and services please. There are other service centers as well in Chennai. Theres a retail outlet attached to this service center, this makes them to avoid repairing and asks for buying a new one instead.
Right away fixed the issue, fast service
This service centre is good with good staffs
Horrible people! They are dumb people who bring down the name of Philips. I had to get my trimmer repaired. I called and asked if they would do so. He replied yes. I went traveling all the way for 45mins. And when I reached there he said that they would not work on this model. And said that they were busy. Waste of time and effort! Really dumb people there..
I jus bought a qt4001 trimmer blade for a reasonable price...
Extremely difficult to locate even if you stand in front of that building itself. Sign boards hopeless. Service quality good
Good. they gave estimation of the repair cost before doing it.
This Philips service centre cheats the gullible by proposing dubious service solutions. These people declare that they had replaced the main board of 5.1 home theatre system, charge for the spares and service with a hefty bill, yet do not handover supposed to be defective main board to the customer. A curse on the reputation of Philips.
I have given my Philips iron box(GC1980/28, 1750W) for service. It was out of warranty. Thermostat got damaged. Before replacing the thermostat they informed me the price and asked my consent to do the work. Waited for 45 min and it is working fine now.
Good service for sub woofer
I think there will be quick repair work will be done
Helpful, polite and fast. This centre has a much higher standard of customer service than most other electronics service centres that Ive visited. Mind you Im only rating the service centre , the actual ability of Philips to replace my defective product is pretty horrible...
I reached this service center to replace my trimmer adapter, but they redirected me to the royapetta philips service center to claim guarantee. Very unpleasant service.
There service is very good but they will take time to solve the issue
Nice customer care....very friendly and very responsible faculty....
Need to improve customer service
They attend very quick to our service request and I recommend every Philips owner to avail the service centre facility
Good service. The people were pleasant and took time to understand the issue and gave proper suggestions / assistance in fixing the problem
Worrest..Service guys..They play with your time and patience finally end up with nothing. They didnt give me product..
Convenient store for repairs. They managed to repair an 15 old DVD player.
Good work they doing . Dont go if u require warranty service
I am giving 3 star for the guidance only. This guy didnt have shavers battery but was kind enough to give an address to get it
They wont open on time and pick up calls also one number land line they are not picking and mobile number is switched off I came at 9.40am and now the time is 10.10Am hope that some one will show up
I services my hair trimmers. Service was very quick and reasonably charged
Good Service... (They resolve my Hair dryer & Trimmer immediately )
Good store,very experienced service guys. Thawas my old review 5 years back.Today on 18 th JUNE 2020 I do Want to review my own review.I had ordered one spare mixie jar and paid advance Rs 500 about 40 days back . Due to covid delivery was told to be delayed. But about 3 times when I visited the NEW GENERATION RECEPTION and current employees ask name , bill number and what item ordered and advance paid etc. This very clearly shows now THIS NEW GEN is not connecting with old customers who gave them this much popularity.Yesterday I asked the refund of 500/- and they said no collection and come next day/ I went today spending a liter of petrol in car, am old, cant drive a cyle. She still say come again after 2 hours . I had to shout and I found the lady speaks with so much of irreverence and ignorance as if she is the owner and come what may.So I am taking back the best service tags and it does not exist anymore. The old and experienced seconds selling person also left it seems.
Fraud cheaters, don’t give any product for service even under warranty. I gave headphone for service under warranty, there was no response even after two months, after four months and after 2 3 visits, they admitted that the problem is with their side(looks like Philips is not under their partnership). And finally I end up paying more money to get the same product. Never ever think of this service center and Philips brand.
Helpful staff
Service done on time.
Service is ok.. But spare parts is too cast.
They. Wont provide warranty service here you need to another location to get free service.If you need warranty service dont go to this place..For warranty service center is located near sathyam theater mount road
Overall good. They provide service to all Philips goods.
Worst experience ever in a service centre , They try to extract money no matter what even if your product is under Philips warranty. Beware of these thugs or you might regret big-time
Fast service but chargeable for trimmer even if it is under warranty !! Free service for philips audio devices if under warranty as said by the service person there.
Philips (& Gibson) sales and service centre except that they dont seem to service products that are covered under warranty. For that I was redirected to another centre near Satyam Theatre.
They are very harsh in handling the Customers, Even my Headset was problem but they not even have knowledge of which one is a physical damage, and they didnt get my headset from me.1 Star is more for them.
More than what I expected.Good customer service
I take my head set for service but they refused to take it.They said in my bill model number not mention.All the Phillips service centre in chennai poor service.They do not bother about customer.Do not buy any Phillips items.
Quick response
Not very good as far as commited delivery is concerned
Here not covering warranty for trimmer. If you want service with warranty you can google Rocky agency.
Good but this place no warranty coverage
Quick service. Reasonable pricing.
Its a service center. But, this service center people wont give service for warranty product..
Good to give for servicing philips products
Nice place but car parking is a big issue
Easy to find and easy accessibility.
Very good service for Philips trimmers.
Warranty can’t be claimed here.! Need to go to GopalaPuram.
Taken my home theater for serrvice before 9 months still not serviced and not returning the device either.
Quality products.
Good service in very short time.
Good place, quick services.
Very nice place to visit....
They have services but when it comes to stock they have very few not all
Nice and fast response from the service team..
Very bad response from the service centre.
They dont do service if you have warranty
Service is good but high cost
Service with extra care for your products
This place is located at main place and rectifying a problem perfectly.
People here are very helpful
Given service of my jar and light still no updates
Ok
Philips service center
Higher price than flipkart
They only money mind
Only place to get genuine product service for Phillips appliances.
No spares, useless
Nice customer care
Good service
Service at its best
Nice one
Not good place for servicing
Good service