Today is my special day I thought..because I’m going to take my Metor 350.. but Dino motorcycle spoil entire mood and my bike too. In my new bike too many scratches it’s not looks like a new bike unwashed and poor in delivering the bike. Especially in silencer and silencer guard is in damaged condition. Once I identified this things they are changing the parts. Beware of Dino motorcycle showroom. And main thing no timely delivery on committing date.Don’t spoil everyone dream… everyone is paying…

Good service center @ current time, staff are good communication, responsible and service has been Satification. Not as full satisfied

I had very good vehicle delivery experience.Recently I took classic 350 and Mr. Regan helped me in all the aspects to fulfil all the needs to get my vehicle delivered on time..Thanks Mr. Regan and I personally appreciate your efforts in dealing with clients.. happy to have you in the showroom..

Poor service. Water wash is not done properly, when we ask they say - only this can be done in rude way. They apply chain lube without cleaning the chain during service. After service when they deliver the vehicle, it won’t look like a serviced vehicle, it will be more likely not washed, full of oil spills in seats and all over the vehicle.There was lots of scratches in my left mirror when I asked about it, they said it won’t cover under warranty even though it is under warranty ( < =1 year) and I had to pay for it (Rs 500 approx).Every time when I leave my vehicle classic 350 for service, by default they change the two small bulbs in the front and charge for it. When i ask they said, it is fused. But it was working fine when I left the vehicleThere are many more complaints tooThey are literally cheating customers, i see many customers have the same compliant when I visit the service centreThey are just killing the RE brand perception

They just taking petrol from other bikes given for service I have seen in my own eyes. And I am asking that guy y u doing this kind off activities he didnt answer me and went upstairs...! And worst service centre for RE they will spoil our bike completely. The employees working there are worst to the core...

Vehicle delivery time is late but still good service by delivery executive.

Very friendly and customer centric approach. They had the time to explain and clear each and every doubts that you had. Was very happy to meet Naveen Kumar who took us comfortably through the entire process and advice, follow ups and finally to the purchase. I am happy to have know this dealer. Thank you for the great support too.

🔥Finally dreams came true 🤩🖤RE❤️

Service part is most worst they call you like a king treat your bike as beggers bike definitely dont go there

Very worst service. Not serviced against compliant. Even not done water wash.But I paid 2600/-. The service person said we will solve the problem next service.

My First new bike purchased here. Can recommend anyone to go there...

Its definitely worth giving the best review to the Dino Motorcycles. From the day 1 for the sales I have visited I was extremely overwhelmed by the sales team and especially I would appreciate Mr.Regans efforts. After then comes the service and the CRM team which always made me comfortable in their way of approaching for the service. During the service and delivering, the team work can be completely appreciated especially huge thanks to Mr.Lokesh and Ms.Radhika for their efforts and explanations.Overall a good experience with the whole Dino Team...Keep Going ...

Unprofessional and pathetic Dealer. Looting customer…. Better to close the dealership

Excellent treatment to customers. Good service and cooperation from beginning to end. Keep up your good work.

Nice ambient and good service consultants..They know what theyre saying and well knowledgeable persons

I met a person Mr.Regan while booking he made me so comfort and helpful.myself fully satisfied for entire booking and delivery process so I refer my friends to book RE in Dino motorcycles.

Royal Enfield - Dino Motorcycles, Ambattur is getting really pathetic with their service and after sales support. They want to employ persons with genuine idea on how to meet the clients.This is what happened :The service person taken out my vehicle for their personal use and went to somewhere 30kms (up only) and kept my vehicle outside premises for one full night and returned on the next day. When I confronted them, They said they are on test-ride. this reply came right out from their Manager Mr.Lok*** which is hilarious and arrogant at same time. Since I had GPS in my vehicle, I was able to confront them well before my vehicle reached the location on the next day. They did not even fixed my problem. infact, they screwed up my bike and I had to replace my entire cylinder assembly including cam shaft. This shows their worst and pathetic approach and their transparency. I strictly dont recommend this place for anything. Dont get cheated.

Very bad experience.. manager is very unpolite and customer satisfaction is not provider

Dino motors are good so far. They have been giving good service.

I serviced my royal Enfield bike I compainted Right sided is loose and starting problem after taking to my home 3 time stoped what is this waste

Excellent treatment toCustomers..... good service..👍

This is the second time I have given my bike for service .1. In December 2019 , when I had given , immediately , the second day after service ,the front disk brake got detached.We tried contacting the service centre . After few days ,they serviced it again.Also ,horn was not working , it was repaired and again it went unserviceable within few months.2. Since this is the only near by service centre ,and others are very far away , I had to give the bike for service here again in July 2021 , & I insisted to the service rep that the service should be proper.This time , while delivering the bike, they said that they cannot repair the horn since it has a cut out system which they claimed I had got it fit from outside ,although I did not give my bike anywhere else for the sevice after 2019 December .Also they didnt inform me anything about the cut out system in 2019 when they repaired the horn.Neither they informed me about this in 2019 nor was the service proper at that time , still when I again gave them a chance , they were rude to me for asking my queries.Especially the store manager LOKESH , whose behaviour was totally arrogant and rudely balmed the issue on me .Later , SENTHIL , the service rep , patiently explained the issues & listened to our grievance.Though the issue is not solved , & sevice is still secondary , there is a way to treat the customers ,which the store manager lokesh should learn .

One of the worst showroom I seen. The staffs are so useless while enquiring the bike details he just playing games in his phone and he didnt giving explanations about the bike.

All RE bikes available for test drive and the way they approach the customer is very cool.

Excellent customer service!!! Service manager was friendly , polite and very much helpful in answering all my questions regarding service.

Service is poorAfter sales service is very bad pls dont buy vehicle with dino Motors.

Excellent service from the dealer. They got me the bike I needed in just one month where the waiting period is around 3 to 4 months. Also the sales rep Regan was very helpful and did a good job in following up things.

Very worst experience when i took Meteor 350. No professional Handling, Bike was not clean, Staffs were not responsive. Worst showroom to take a bike delivery. Please choose some good showrooms in city.Also for the service part, when there is no professional handling. The service icon is still blinking even after I got serviced from them. Please lookout for some other showrooms in centere of Chennai. This is worst showroom to taking and servicing bikes

Nice Infrastructure...Good Customer care...Fantastic Service..

Booked the Himalayan 2021 version and got it delivered in less than 3 months. Fast Delivery and good customer service. Special mention to Mahesh on Sales. I really appreciate the service. 10/10 would recommend to a friend.

Worstu experience ever in delivering bikes ....too much fake statements regarding delivery dates .... Dont go for this showroom rather go for any other big branches .. they doesnt know about customer service .... Dont believe their spoken statement regarding anything

I given first service after I bought re 350 classic, before giving service, the bike was so good and clutch was so easy and flowing very smooth no vibration and my parking light also fine, after given the first service my clutch was so bad and parking light was gone and chain was too tight.... Whether you guys have proper trained staff or not.. And asking on that day itself these constraints they saying after two days it will be good it shouldnt be the answer..Worst service I had..

My cousin was booked classic 350 gunmetal grey2.5 L with emi

I have give my TB for service for first time.Their team kindly invited me and are efficient and expert in attending the customers.Very quickly they have given the estimate for the details I have asked.Delivered the serviced vehicle in correct time as advised.My thanks to service advisor Mr. VigneshAt the time of booking service they have advised for bike body polish, worth it awsome work done by Mr. Venkat.Over all they are best in service.Keep going,My wishes to your Team.RegardsSathish

I have ordered Continental GT650 Rockers Red on 22nd March. During the time Mr.Regan (a humble man sales team lead) has communicated my bike will be delivered within 60 days. I cant wait for long since I have been waited for 10 years to get my dream RE bike. After my request he helped me to get my GT within 6 days. That was awesome, thrilled and much excited to receive my GT. Finall received. Thanks for multiple times to Regan and special thanks to my wife bcoz it is my birthday gift....

Best showroom of Royal Enfield their service was good and polite very attentive well maintained showroom

Hi dino motors Simply great ,myself continue only the dino motors showroom service .The bike offers 39 km mileage for 1litre of petrol . When we ride royal enfield classic 350 we can feel the smoothness and speed of the bike and also it gives the best experience for bikers . There is no malfunction in this bike, safe and stylish RE please buy royal enfield classic 350 bcz its worth its cost.Its cool stylish and strong for your all journey.....

Nice ambienceCustomer service was really awesome 👌Calm and explained clearly.

Good experience till now. Booked a one there.

Nice experience...while purchasing and servicing....keep rockzzzz

Good responsible.. fastest delivery..good service.. awesome infrastructure.. separate room for customers staying..

Service is not satisfied... Lot of customers so maybe quality is getting low...

Recently given RE sandstorm for service... Bike condition become worse after their service.. And they are not ready to solve the problem not even listening to customer such a rude rude behavior from service people.. And after seeing bad reviews here now i think they dont even want to improve.. Such a worst service..

The worst servicing for RE ever, if you want to save your money and your bike please dont ever go to this place. Even for buying you should not go here. If you ask for queries these guys will be like simply see the brochure cant tell for everything and all. Due to the rise of fame for RE bikes these kinda showrooms are still running. The service is underwhelming.

Worst experience facing. No call picking, no proper response for service.. It has been 2 years but they never given properly after service, each time there will be problem and I have to revisit. Only security will ask u, why u standing none other from service guys. I am stopping to give my bike here and advise the same to all...

Great experience. Saff welcomed and explained briefly about vehicle. Had a pleasant experience at showroom. Their explanation helped in picking the right bike for me

Worst in service, they are only in sale point. They wont care about customer once vehicle sold. Such a worst customer care. I dont want to give any star mark for customer satisfaction.

Good service with Arun and coordinate with Regan

Worst Service experience. Service Consultant- Senthil Krishnan doesn’t have any technical knowledge and very rude behavior with customer. He has cheated me by charging more. Given estimate for Rs. 800 and collected Rs. 2700.

Pretty good & satisfying service!! Value for money!!

Test ride of new bikes are available.

Good place to buy as well as service...friendly staffs

Meteor 350 very good model i very impressed 👌Show room persons attend to the customers very nice 👍👌😊

Better talk to the Royal Enfield technician than the sales person. They will guide you more than the sales person.

They are expensive.if vehicle is having issue they will take 2 to 3 months to fix.they will put heavy bill.own experience

Worst bike. Only for status you can keep this in your premises. Cant use. For regular use

Purchased a Interceptor 650 BS VI model. The sales exec - Regan was very helpful. He followed up promptly and I got the delivery of my bike quickly. Easy processing of finance. yet to give the vehicle for service, will update the reviews after that.

Service is poor .Store manager is utterly rude & mannerless .Not recommended at all .

Awesome Customer Handling Support

Worst service and no one is responding and very bad hospitality....just doing for money purpose not for customer satisfaction worst ever service

Nice experience with service team

Nice service centre. Raj, the customer service executive is superb. Good service center.

Staff is not language friendly at all. When they were asked to kindly speak in english (since I did not know Tamil), call was disconnected. Such a bad work.

I had good experience in purchasing Bullet classic 350 in Dino motorcycles. I was happy to receive a quick delivery from them which I didnt expect.. People who wants to buy Bullet near Ambattur side can visit this showroom. Mr Regan the sales executive was so polite in his approach and good in dealing with me till the delivery of the vechile. I expect the same support in service station too.. Well appreciated Dino motorcycles Team

Service was done neatly and the staff explained the bill in detail. However Raj the service consultant were very unprofessional. Once the vehicle is ready they will send a notification with consultant number but this person did not respond and finally when he attended the call he simply said wrong number. This is totally unexpected.

Worst after sales service, even if the bike is in warranty period you will never get the replacement part and even if they get replacement part they will say some unique reason and cancel your warranty Replacement. I lost the hope on Royal Enfield and will never suggest anyone to buy a Royal Enfield.

RE experience is awesome. The way they treat every customer is special.

Worst service and there is no proper response for the customers .. wasted my money and time by leaving my motorcycle at this showroom.... Dino motors serivice manager please learn how to communicate with customers.. trying to hide the mistakes from your side. I rised a question to the advisor about the malfunction of fuel gauge indication their said use single petrol bunk to avoid fuel gauge indication problem

Waterwash is good

Their services are very bad , even after lots of compliants they tend no response. No man power. Their are stocks are old. They dont even sell tank cover , I dont recommend this place... There is one near cmbt and kumananjavadi . Their services are much better compared to thirumulaivoyl

Suber service and they tells correct information

Very very bad experience 😕

Everytime I leave from this place...I leave with satisfaction with the service 👍🏻👍🏻

Poor service, have to pay money even they cannot fix issue. Terrible experience .. dont go.

Sales ok,services not so good, even small problems they want change the entire set

Best place around Ambattur for all your RE needs and service.

Good response team

Me full work enjoyed at this place

Very cheap treatment for coustmer..... They are dropping the name of ROYAL ENFIELD...

They have a collection of royal enfield gears and also has all most all the models of royal enfield.

Interiors well done. The lights used are the headlight of bullet that fuses some creative idea in the design of the showroom. As far as sales is concerned the service is good, but once the sale is over, they treatment is worst. Cleanliness of the workshop reception is worst. All old parts vehicle waiting for parts are all dumped at the cash paying counter. Irritating staff in the service center. Never accept for their mistake keep arguing to wade away their responsibility.

The exicutives in the office were great but the exicutives in the service section are a little bit unwelcoming personality

Perfect place to buy RE

Really a Better place to Book and Own a Vehicle within a short span of time and the services they provide is well and good! If you are in Ambattur side and willing to own an Enfield, Please go to DINO Motorcycles!

Thanks to Regan & Lokesh

No response from the employer even after contact through messages and its worst in case .

Its a nice Showroom for the RE Bikes & its accessories... Mr.Regan supported in selecting the better accessories.Dino Team is good in all its level. Moreover the Service guys were amazing as they guide us in a comfort way during the Services. Mr.Lokesh and Mr.Nagarajs support in the service is Well Appreciated.

They changed the bike parts, looters.

Service very bad 👎

I am Extreamly sorry Mr.Vignesh..Yesterday u have done a great job .

Nice and polite customer support. Got the bike delivered within 1 week. Bike service quality is also good. Ambience is also good.

Good service, all is good

Hi everyoneI purchased bullet bs6 350 on Feb 20 on dino motors when I planned to purchase bullet I saw lot of videos in YouTube there is some good and bad review about on service of bullet in all over India but I final to purchase vichel on dino motors because heare staff is too friendly. Now overall 4 months completed as per till now its good.But today I went again to dino motors because in my bike one issue came on there I meet with one person whos name is Mr LOKESH.gyus what a person he is too good person as a behavior and technical sound also.Finally I decided when ever I want to take service for my bike always Dino Motors.Because of Mr LOKESH .He is too friendly and nice person alsoThanks

Servicing peoples are coprative but hospalities is not good

Very courteous staff.. Good services..

This is one of the worst service center with minimal professionalism.. First, service cost is maximum. One after the other, service consultant will call you and inflate the service cost gradually. Second, water washing is not done for most of the customers. If anyone complains then a sham dust up will be done. Its painful to receive the bike like that. Third, till now I havent received my service invoice after repeated calls.

Very good service centre. I liked the way the service/sales executives talk with the customer. Reasonable price and effective work done on bike. Mr. Raj is very prompt and humble in attending all my queries and concerns on my bike. Highly recommended service centre for Royal Enfield bikes.

The worst ever service I recommend every royal Enfield holders not to give for service here. I gave my bike with the complaint of chain adjustment and borken Rear brake pedal. Now the brake pedal is fine but the chain gives me a disgusting sound. And I noticed a silver colour pallete which is used to join the chain if it is broken... But since the date I have bought the bike.. Chain hasnt been broken. Or I havent given to any local mechanics also. They have changed it without my knowledge. Am gonna raise complaint upto consumer level about this issue

Worst Service Ever !!! I gave my classic 350 for service and clearly mentioned that back break was having some issues but it was not fixed, returned back and the service guy said that they will take care of it in next service. Expecting someone to drive a bike with broken break until next service? This is the level of service you can expect from this service center.

Royal Enfield shop well maintained showroom and good hospitality but the mins sales executive are good technical specifications of the bullet and there update of the new version of bike otherwise good.