Neat showroom. Mr Kannan in sales team did a great job. Delivered the vehicle on time and explained patiently all the procedures. Delivered the exchanged vehicle documents even though I am not aware of the same.
Money minded, showroom for only higher people not for the middle class family. If you have money they lick your feet. I booked a vechile GIXXER SF. Next day they sold it to someone who paid fully which I was booked, totally fake. Now I bought some other showroom in Chennai.
Very nice service. Worked with representative mr.Kannan on my purchase. Very helpful and patiently handled and answered the questions. Was able to do most of things through online and vehicle delivered as promised. Really happy with everything. Very convenient location in main road.
It is good.1st I appreciate ur MD.he is a very good personality person.All the faculties r disciplined.Giving respect to customers.Altogether I feel happy today to see my student as a great bussinessman
Decent place for service and maintenance.Not cheap, not too premium. Process simple. They followed up, get things done after confirmation.I will go here again.
Good showroom ambience, polite and knowledgeable staffs, delivered vehicle on time. Good overall experience.
Poor service. Its better to find some other dealer to have your free service done. There was no proper response from them about service schedule.
Very good place for service and sales. Staff are very supportive. Keep it up.
Very worset sales person kannan do not buy this person handling bike.alway spoken fake words.
Good showroom. Mr. Kannan was very responsive.
Worst service exp.. taken lot of time to delivery.. no proper response from the team ..only good thing is the mechanic who listen and responded in a polite manner other that _PATHETIC EXPERIENCE. They have made me to travel 18km for a 3rd -free service as they didnt even provide me any nearby service rather than they wanted me to come to the same showroom to leave for 3rd service. I can write a story with there negligence. It has been 4 days since i was trying to get my bike service done. Taken as granted and marked my 2nd service as done without my knowledge.Did nothing.. and asked Rs.531.00 for service.. No any payment method available other than Cash/Bank transfer. (Easypayment like Gpay/Phonepe/PayTM not available)where i need to send additional amount to the delivery person to convince and take from his account.
Good service for both sales and service. Best place for service
Very nice service. Worked with representatuve mr.thiyagu on my purchase. Very helpful and patiently handled and answered the questions. Was able to do most of things through online and vehicle delivered as promised. Really happy with everything. Very convenient location in main road.
Excellent service provided by Mr.kannanExcellent Customer support
I have visited for my free service. They done quickly with in 40 mins my suzuki Access is Ready. But they have charged Rs. 422, for my free sevice it is including oil change. I dont know when we purchase bike/scooter they have offered free services but after purchased the bike/scooter they have charged some amount for all the free services. Not only this show room it is happened in all show room. I am happy only they have completed the service quickly.
If you are in the range of medavakkam dont go to Adambakkam suzuki service centre (pramaan), go to this service centre MPC . The guys at MPC are very polite and make customer satisfaction their number one priority. They even let you see the service work which theyre doing. They inform you thoroughly about the engine oil which theyre gonna use in your bike before changing it.The guys at pramaan are rude and they dont even let you see your bike while its getting serviced. They dont answer your questions clearly.The guys at MPC are too good they even fixed the Hard shifting of the gear even when I didnt ask them for it.The customer lounge at pramaan is near to worse, water will always be leaking from the ac unit and the chairs there are too hard to sit for long periods.The lounge at MPC is far better than pramaan. They have comfy cushion chairs, good air conditioning and drinking water.In conclusion if you want your bike in good hands go to MPC..... DONT GO TO PRAMAAN
Beware of this showroom. The owner might sell your vehicle if any other person gives higher price even you paid full amount. I recommend strongly against bu^ing here. Beware beware
Took delivery of a vechile had a comfortable and good delivery being done. Hope the service of vechile also looks fantastic.
Its an another suzuki showroom, nothing good or bad.
Unnecessary charges they try to charge
Great service. Staffs are more kind here. I went for a battery replacement there and it was replaced within 3 days. They asked me for 5 days time due to corona issues. Even I had my first service of my Access 125 here. They noted all my issues and solved it. Keep it up guys !
PLEASE DONT GET HINDUJA LEYLAND FINANCE from this MPC showroom or anywhere guys actually i have bought two wheeler finance in hinduja they have putting high interest rate apart from bank i cant able to pay EMI in this corona period and i have not applied moratorium also but the finance manager is saying if u applied or not they will put moratorium interest rate for these months for 50k they putting 20k interest and they are telling me to pay this and get NOC ( SO MY KIND REQUEST DONT GET FINANCE IN THIS COMPANY BETTER PUT IN BANK GUYS )
Guys plz aware.. For God sake dont go to this showroom for the person who is going by finance from hdfc.. They doesnt have tie up with them.. Worst response.. Staffs are rude
I have received best service experience with MPC Suzuki. I have requested for wait and take. Service done within 1 hr. I have noticed that the technician checked every parameters including gear oil and tyre pressure also. Many centers and not doing. I would have more happy if they do finally the Co test which shows emission and milage. Good guidance given to technicians by the manager and management. Within no time the job card prepared and closed. Very happy service. I recommend Suzuki customers can get good service here. Thanks to the service team.
Visited for vehicle service. They are really good in customer service. While leaving my vehicle they hav noted the issues i have with the vehicle. Later again the service engineer calls and confirm the issues to resolve. I forgot to mention few faults still they rectified it.The key point to have a good service is make the service within tuesday to thursday, irrespective of the service centre.This is the third time i left the vehicle for service in this place. As of now i hv dont have any hard feelings with them.
Lovely staff. Excellent support.
Ya its is main road velacherry -tambaram road. Easy to access. Service manager Mr. Sanjeevi is very friendly and ready to accept customer feedbacks.
Good service done by mpc suzuki.. Nd staff are helpfull wit ur needs.
DONT GO FOR SERVICE THEYRE NOT DOING IT PROPERLY......
Very bad customer service. Please prefer online bike service like go pumbr
Good place I gave my Gixxer for service I feel they didnt clean the chaine at top notch
Excellent service done by Sanjiv and team. Will definitely recommend for quality service.
Good Suzuki dealership. Service quality is good. The parts store manager is helpful. Service manager is also quick at resolving issues.
I liked the servicing quality, far better when compared to my previous experiences. They did whatever I told them to do, moreover, they went a step ahead and fixed other minor issues too. I was used to getting suggestion to change batteries, because self-start would not work many of the times. But here, at MPC, they fixed it without changing the batteries. - a happy customer 🙂
Bad customers response no quality representative and bad response
Sales Part:Overall good experience on getting new bikes...after sales support is also good especially with sales executive Vijay.. he is more professional and deliver what ever promised.Service Part:Completed first service and they added 100rs as consumables for grease, anti rust oil, polish and clothes which no other service centre would charge for these items. Refused to pay those and they agreed to remove the same from next service. Please ensure you check this items in bill and remove the same before paying for free and paid services. Apart from this no other issues faced.
Nice
Very good service, professional, quick response, no delay.
One of the worst showroom, they wont care about the problems you say while giving for service, even they wont do a test ride before giving to customer...I had the worst experience from buying bike to giving for service. My bike is in superb condition before giving service, its a nightmare for me after that.
Not recommended. Mechanics dont even have the knowledge about the issue. If you want better service better contact other service center.
Very good.. Very nice .. Approach for Sales and service .
Customer service is really poor, the manager (seem to be) suppose to attend the customer, advising n arguing with the employee. According to my experience, they need to learn a lot about customer focus n customer service.. I waited for about an hour even after completing entire delivery formalities..wen vehicle is given delivery, not checked about the accessories condition..I will not recommend this show room..most unsatisfied service..
Purchased suzuki access here during year end. Got good discount. Owner is a very professional person. He will address any concerns himself. Sevice is also good
Excellent and courteous staff. I went there and the staff provided all the details about the various bikes and their variants. Also they were not hard selling their products. I liked the service
Going from good to bad to worse now... Never recommended...When this center was first launched, they had a chief mechanic who was awesome. Now hes moved out n the current one is just useless. All the best Suzuki... If the center manager is seeing, my bike is still there and delivery is still delayed.
Nice place for suzuki motorcycle sales and service. Have given my bike for service 2 times and theyve done a good job. The rates are standard and service is prompt. Experienced technicians take good care of your vehicles. Overall, Im satisfied with this place.
Gave good discount on my Access 125 purchase. Service is also good.04Oct2019Lots of big scratches in my vehicle after the second service. Major scratches in both the sides and front mudgaurd. On enquiring they act innocent. Useless fellows. I complained them about this and they said their manager will call me back. Hes still trying to call me since a week 😈
Very disoppointed with the people. Suzuki Vehicle is good. Better choose other show room.
Bought burgman a year ago. Burgman accessoires selling more than the mrp during delivery. Insurance also in quotation they quoted around 8-9k but wen i recieved the insurance it was 6k. They couldnt even able to explain the features of the bike. How to lock and unlock the bike. Not worth at all. Though the bike is good dealership experience is bad.
Good and punctual service. Far better than medavakkam Suzuki .
Service was nice. Thanks for the service for picking up my maxi scooter. I was struck 6kms away from the showroom. Having pick up services for bike is really good. The service was also nice and it was much easy to drive back bangalore. And easily touch the max speed (95 km/hr).
Service is good but not flexible with customers especially delivery timing
Suzuki showroom well maintained
Very good sales&service team
Good experience from this show room. I went to test ride Sf250 .Mr.Vijay nice person . Explained all the info I have asked...
Wonderful service , very cool approach and workers are friendly nature . If we tell about any issue they analyse it clearly and fix that issue properly. I strongly recomended this place for your bikes service.
Poor service experience had in this show room. Dont trust them. Umused service staffs are not true to their mouths.
Worst Customer care. I bought a Suzuki Intruder, 11 months ago and the chain sprocket is giving us a problem. This has been raised to service team from the 2nd service to replace it as it falls under warranty. All they say is they need approval and take photos and nothing else. The worst ever dealer.
My first and very worst experience with this showroom. They will call you till you book a bike.. Then you guys only need to call them repeatedly... No proper response from staff..... Buy Suzuki bikes.. But not at this show room.... Please change all the staff including manager.... They never care about customer.....they make customers to beg for there bike for delivery....... Worst worst worst
Service is really good. They will help you a lot regarding all customer queries.
Worst service pls dont go for any service or purchase to this service. Not even dont know to respect... Then for service of bike they dont do any thing just they will clean the dust and give it back to us...
Had hassle free test drive today. Not a very great customer service, but good enough.
No Stars... Worst Services. Had taken my bike on 13th August as my seat got jammed. There was no other complaints with the bike. Since i wanted a general service, I left the bike there asking for a service.Thought they managed to open up the seat and get my belongings in an hour, the service was WORST. The Girl from the service center calls me on the same day evening saying the bike is ready after service and i can pick it any time. But I could go only the next day. I was at the service center on 14th August 10AM. But the bike was not even Washed. I donna what was the service they did. I had to wait till 11 AM for the Water wash guy to come and then wash and give the bike.. I dont understand why they had to call me and give false information when nothing is done. I was charged 1450 just for that two minute water wash???!!! Now after Service my bike was having number of problem.. Indicator not working.. Excessive consumption of petrol, going off when i stop for signal.. throwing up when i slow down... I asked them to take the bike again and service again...They took a home pick up on saturday and gave back the bike on Monday later evening.. only resolved issue is indicator working..even before service my bike was working great.. now its so damn irritating... getting off on the goo.. thrwoing up.. loose brakes! WORST WORST...
Good customer service... Well explained product details
Worst Suzuki service centre in Chennai. Poor quality service and customer satisfaction. Never going to visit hereafter
Nice one... Suzuki increasing points of service ....Sale .... Nice to see very near to my home.
Sales person having good knowledge about their vehicles in display
No respect for customers, only false promises during enquiry and when you come for booking they adamantly charge you everything for whatever they promised. Better prefer some other dealers.
Sales person whom I met was very polite and knowledgeable
Not bad, but they are dependent on one agent for things like chasis printing, RC book stuffs and will drive us crazy with their fights with that agent. Otherwise, its a good showroom for Suzuki bikes.
Very worst experience.service is pathetic and commitment is zero.please avoid leaving vehichle here for service.Quality of service is also big question mark.
Please dont approach MPC Motors for any Suzuki product. After sale service are very worst and there is proper response from the front office.Showroom managers are not easily approachable for any queries.I yet to receive my insurance and RTO papers even after 60 days from the delivery. Whenever I call for update, they simols ask one week time to give update.PLEASE DONT GO MPC MOTORS FOR ANYTHING.
I m very very very very disappointed your care, very worst show room , fully time waste ..This show room owner fate very worst , god help him 🙏
No good response.. Servicing is also not that good.
Good service but slow delivery
Service not so good.... They gave spare battery for my suzuki access & took the original as it is not working good. But yet to replace the original battery since it been 2 months....
All variants available. Good
Good place to get your bike servicss. Good responsive staff.
There is no response while calling them i had tried multiple times very worst
Nice place for d bike service..Good response..keep it up guyz
I had my bike serviced there.. its good.
They talk a lot, but nothing in action. Pathetic after sales support.
Genuine and hassle free service.
Rude customer service. Especially lady named Devi call customers using filthy language.
Good customer service. Kind staffs
Salesman service is good,I bought access 125 product is excellent
Bad salesmen and quite poor condition vehicles for test drive even though the brand itself is good
Worst ever service. Decided not to go there again
The best service station in Chennai for suzuki
Service is ok..but delivery is delayed...
Place to buy Suzuki scooters.
Good customer service and very nice staff
Is Hayabusa is available in your showroom
Good response
Dedicated people..Good service.
Well-done service
Good place
Worst service provider in one of the suzuki dealer. Poor response, no technician availability.