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Digitel Communication - Motorola and Lenovo Authorized Service Centre
#6, 1st Floor, Raja Badher Street Next to Panchamuga Vinayagar Koil & Near Rathna Fan House, Tamil Nadu 600017, India
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Am
Review №1

The people were very attentive although the replacement took more than an hour but Im happy with their service.

Ch
Review №2

Good courteous service. Been there twice and am happy 👍

Ad
Review №3

I need my MOTO X4s screen to be replaced. Please reply with the cost of the spare & service altogether. Will be very helpful, If you replied with the price quote without bother.I need this to be done very soon as I am moving to my native the end of this month.Thanks in Advance.

mu
Review №4

It is nice place to service moto and Lenovo smartphones but the need to improve in their customers care skills

N
Review №5

Not solved my dead lenovok8 note rs 200 for check and charge rs6500 for motherboard change for k8 note.

Mu
Review №6

Due to covid may be less crowded but got served my phone quickly and Im happy with the service and staff.

Pu
Review №7

Went for my mobile repair (k8 plus) warranty, restarting and switched off continuously they verified and said software reinstall. But once reached home still same problem I faced. I dont know did they checked properly or not.

Ad
Review №8

Understood the issue and promptly fixed the device within 24hrs. Great service.

Mu
Review №9

Best service center than others phone company

I.
Review №10

Very Good Customet satisfaction is thete

ja
Review №11

Satisfied with the service provided. Service provider Durga helped us in resolving issue very quickly.

s
Review №12

Authorised service centre for Lenova and Motorola Mobile phones with spacious hall situated at very busy area of Pondy Bazar, T Nagar, Chennai. Service also not so bad, but can be improved.

NE
Review №13

This is a good service center...but they have charged 1150 for micro usb port change..usually in normal repair shop it is 200.They are cheating the customers.

Ba
Review №14

Good service center. Good response and the people in the service center treat us with good respect and understand what we wanted to tell about the problem.

Da
Review №15

Every one have their difference if opinion on the service experience of their mobile when compare to the trust worthy of the service but overall they are a genuine Authorised centres to repair your mobiles ...However lets take your own judgement before going to any electronic repair centres

An
Review №16

Good but not great like samsung...

Sr
Review №17

Miss. Solomi attended very well. I am happy with the service.

Bh
Review №18

Better dont buy Lenovo products because of these worst service centres. Its devastating for me to even share the experience I had. Totally worst management who does not know how to manage and handle customers. Except very few people (1 or may be 2) everybody is useless. I had to wait for more than 5 hours to even get attended by an employee.

Ra
Review №19

One of only TWO service centres in the whole of Chennai!!!! UNBELIEVABLE! Extreme crowds, slooooooooow resolution rate, surly technicians, feel cheap for having bought Lenovo now.... If you pay peanuts, get ready to be treated like a monkey!

KO
Review №20

Great service support in this covid situation..entire service and office team was customer friendly..we got great technical support from this centre for my moto mobile.

A
Review №21

Pathetic service, these folks need to be thought how to behave with customers. I would recommend Motorola to remove Digital communications contract as authorised servicing Centre.

Ki
Review №22

I really hated my visit in this. My phone got wet and told them about the issue. They dried it by blowing hot air. Without charging it they said that the product has touch issue, power button issue and what not and asked me 14,000 to repair. I said I bought the phone for 12,000. Ridiculous, I went back home with the phone and charged it and it started working. They did not even charge to see if it is working or not. They just dried it and came with a whopping 14,000 amount.

SR
Review №23

I have very nice Experience With The Staff Cooperation And Patience.. Also Got My Mobile Serviced Prompt and Quick..!

Je
Review №24

The response from Durga customer service person really delighted. I thank them for my resolved my issue..

G
Review №25

Very comfortable place tor giving Lenovo and Moto mobile phones for service. Good service thanks ☺️

RA
Review №26

Digital communication t Nagar very good service. Iam very satisfied...good approach......

In
Review №27

Systematic, well maintained and good service centre. But they are after money and find an excuse not to honour the warranty.

Th
Review №28

Excellent Service..Very good people and. Very nice customer service..

SA
Review №29

Very good service. Quickly solved tha problem thanks Lenovo Moto team.

SR
Review №30

Dear Team,I am currently using a Moto G5 Plus device for the past xx years.On 4th June 2020, I had a display issue and went to the Lenovo authorisedservice center in T.Nagar chennai for repairing. The service engineer toldthat there was a problem in the display and it had to be replaced. I got mydevice back after fixing the new display for which I was charged Rs.4,500/-.The next day I faced another issue, my device kept restarting frequently. Itook it to the same service center and the service engineer told that themotherboard had an issue and it would cost Rs.7,000/- for fixing it. Healso he would do it at a discounted rate of Rs.4,500/- as I had alreadyreplaced the display.For your kind information, the device restart issue had not occurred whenthe display was there. Only after replacing the display, did I face thisrestarting issue. If the service engineer had informed me that themotherboard had an issue, I wouldnt have replaced the display and sold thephone as scrap and purchased a new latest Moto device. But I wasntinformed of that and the display was replaced for Rs.4,500/- andadditionally I was about to be charged Rs.4,500/- for the motherboardissue. This is really frustrating from a good brand. It wasnt also worthinvesting Rs.9,000/- for this device at this stage.In my family, we have 6 mobile phones comprising of Lenovo and Motorolabrands and we have been using them satisfactorily till date. But the aboveissue and the approach dented that image and I am feeling bad for usingthis brand. Hereafter, Ill have to think thrice before investing in aMotorola/Lenovo device.I request you to take some action in this regard as I am really satisfiedwith my device and dont want to change the same.Its like road side shop

Su
Review №31

Technically sound & skilled, completes the service reasonably on time. Slightly costly

va
Review №32

Dear Moto service centre T nagar ,I had a great ambience in connection with my mobile Display issues.The customer service has given me a excellent support thought Covid period.Also they changed the display immediately and I am one among the Moto happy customerGreat

Mu
Review №33

Its very better. Swift response. Timely resolve the complaint.

ka
Review №34

Service was good and resolved my issues within a hour and delivered fast.thanks for your support team

sr
Review №35

Nice experience.

SI
Review №36

I experienced their service today.it was good and they returned my mobile within few hours ,good job all team 😁😁😁

R
Review №37

I have a charging issue in my mobile i visited DIGITEL COMMUNICATION they solved my issue within a hour now my mobile working good.

vi
Review №38

I have been used the moto g turbo phone for the last two yrs ...now unfortunately its broken ...so can you repair the display,touch and battery as well as the panels .. And please give the amount details I have to provide for this service ...

Mo
Review №39

Service is not arrested still now. I already 2 times came to this problem but your service is not satisfied. I give my mobile for one week to solve the problem in your service center but again again this same problem is repeated. I have only one month warranty. So replace my mobile with in this year.

th
Review №40

Excellent service my issues was resolved within a short time.thank u guys.

MA
Review №41

Excellent service. I am satisfied

J
Review №42

Good service thanks for Lenovo Moto team 👍

BA
Review №43

Excellent token system. Good seating and well air-conditioned waiting hall. Amazing estimated time to resolve within one hour. Staff are courteous and well-trained. Parking for all vehicles has to be done on the street (no dedicated parking). No lift for physically challenged (Service centre is in 1st floor).

Dr
Review №44

Good and quick service is mobile. Confirm s every step after service too. Kudos too the team

es
Review №45

Good service and good response from the employees and solved my issues on time.

RA
Review №46

I have mic and ear speaker issue i visited DIGITEL COMMUNICATION service center in t.nagar they resolved my issue on the same day.thank u for your support.

Ch
Review №47

They replaced my Entire Touch Screen with new one. Now its working fine. Thanks Team Moto service center ( Authorized One ). My mobile comes under Warranty. Better People choose this as a First Service point than any other.

MA
Review №48

Device working good thanks to moto and lenovo team 😁😁😁😁

M
Review №49

Good and very responsible staffs and providing correct information about the mobile complaints

Su
Review №50

Excellent service

pr
Review №51

Good place for good customer service.keep it up .thanks to moto team

mu
Review №52

Good and worth full service.

KA
Review №53

Good communication for problem solving my mobile phone...and good response in all team good

AM
Review №54

Good service 👍 Excellent staff , fast service and keep it thankyou all of us 😃😃

Sa
Review №55

Service extraordinary level mass moto service

PU
Review №56

I went there on Sunday. Unfortunately Service centre closed on Sunday! I didnt know before that.

re
Review №57

Good service....good customer service

Sa
Review №58

Very nice service center... 👍🏻 Within 1 hour they replaced my screen. Very organized and well maintained service center... Behaviour of staffs is also good.

Mo
Review №59

One & only Motorola Authorized Mobile Service center in Chennai city.due to which it face about 300 to 400 customers a day.service center has only 5 counters. it takes about 1 to 2 hours for the service Person to identify the fault.To give a mobile to service it would take about half a day.Moto have to open more service center on high Priority

M
Review №60

Best service and nominal prices.

RA
Review №61

I came for very low ringtone problem. Got it corrected. Excellent service. Keep it up!

La
Review №62

Had display issue with my device Moto x4 they have replaced it within the TAT and good customer service was provided looking forward with Motorola service providers

Ak
Review №63

There will be no one in the entrance to tell you about their procedure , their services, etcI was waiting for half an hour in the centre waiting for my turn but no one there notice my presence and when I finally asked about them they told that their services is not for tabsAll the most I was irritated and insulted.Also my time got wasted.The place was good so only thought of giving 2 stars.

Ma
Review №64

Problem was MIC repair. Case was handled by Ms.Durga. A soft spoken lady and a positive response from her, excellent reception. Problem was solved in an hour .

kh
Review №65

Got my problem solved

Me
Review №66

Had a wonderful experience at this service centre. When I had a problem with the camera of Moto e6s, they replaced the entire set and handed over a brand new mobile to me. I was elated. Wonderful set of people doing quality work. Thanks everybody!

jo
Review №67

The only best and impeccable authorised store to rectify all of your Moto phones.. Dont fall into any other unauthorized store who steal money out of your bank. And I got an amazing service which they usually give to everyone.

ni
Review №68

My issues was solved i am very satisfied with the service

10
Review №69

Hi... Its really good service.. thank you so much for making my mobile back to old... Its much more faster than before..Good support.. really awesome..😃😃

Ar
Review №70

Service is Ok but taking too much time for basic services.Working people have to plan and visit there, for initial addressing itself they will take 2-3 hours.This is the only service center which is covering warranty, if rest of branches extended to cover warranty service it will be well and good for customers.

sr
Review №71

TRUST WORTHY SHOP FOR REPAIRReceived excellent service, repair will be done in your presence. As far as i i observed they will ask to wait for an hour or two and they will repair and return as soon as possible. You have to pay by cash since their POS machine was repair that costed them a star.

Na
Review №72

My battery problem for lenovo K4 note was attended promptly though it took nearly 2hours for me,.My issue with this center is1)pricing not transparent - no break up given for cost for the items replaced. They give just a cash receipt for the total amount paid. How can an organisation run by issuing a hand written receipt. Creates lot of suspicion about the product and cost.2) Warranty is only one month- very funny if it is an authorised service center.3) pressuring us to pay in CASH instead of ATM/DEBIT/CREDIT card giving lame reason of NETWORK coverage failure. Irony is that they are always in online to check about the warranty and other details about the mobiles brought for repair/service. Even small end mobiles are good in dealing digitally but an authorised service point is dealing in CASH even for higher values. LENOVO/MOTOROLA should look to this which definitely speaks about its image with customers. I would suggest the customers to check with this issue before giving the item for service.

ed
Review №73

I requested to change the display and micro phone but they didnt change both. Only software was updated anyway as of now its working fine. Let me check if any problem comes in regular use I will come back

k.
Review №74

Excellent service. Courteous staff. I am happy with the service.Durga service was excellent.

Ni
Review №75

Worst

Ni
Review №76

Great experience at the shop as even after so much rough use my mobile is still in almost perfect condition..... no doubt about the reliability of the warranty of product , no need for warranty ..... Only issue is the wait time and cost .... go in the morning around its opening time if want to get the fast service .......... Also a lot costly......

Se
Review №77

I have Moto device display issue replaced display thanks for service.works well,Iam happy

Sh
Review №78

Minimum waiting time will be 3 hours, on pick time it may take more than 6+ hour also...!! If youre going to this service centre, bring your food and snacks for eating... Since you cant even go out for food...!! Once your ticket number is displayed, the service representative will say to give your mobile and go we will call you in two days..!! At the end you feel, you have wasted the complete day in this service centre...!! After that you will be thinking how to get a permission in office to pick your mobile from service..!!Note: No proper two / four wheeler parking...!! If you came inside the service centre, traffic police will come and take your vehicle, since you parked in NO PARKING... Later on you should follow up will the police to take your vehicle...Conclusion: if you didnt have a work you can sit here and listen to they untrusted words..!! Such a worst service centre, I didnt see...! They have improve the service quality and also need some more staff to assist the public Q..!!

An
Review №79

Prompt service. Team clearly explained the technicalities. Good job. Price of replacing glass is very high

Mu
Review №80

Excellent service. Having good technicians. Were able to diagnose the issue quickly. Purity happy with the service.

Pr
Review №81

Wait time is too much, coz the place is always jam packed with people. The services offered are good and they do not try to pull out money from your pockets unnecessarily.

sa
Review №82

Suddenly my device switched off. Iam visit motorola service. Told. To battery bulged.After replaced battery. Working fine

Ni
Review №83

Excellent place to get service your mobile or laptop. Staff behavior is nice.

di
Review №84

The complaint about charger was explained properly. And that was rectified with in one hour. The response and rectification process are done quickly. I like it...

Su
Review №85

Service is nice. But the waiting time is very very high. It takes a whole day for giving your phone for repair. But the good thing is, they have a turbo chargers installed so that we can charge our phones.

VI
Review №86

Good customer service thanks for Moto team 😁

Vi
Review №87

Good service no any issues iam very satisfied for service

ni
Review №88

Good service and good response from the staffs.keep it up guys.

PI
Review №89

Digitel communication I visited today Good service.iam happy

je
Review №90

While receiving incoming call blank display . I am visit this Moto authority service centre .After service my phone working good.Thanks to Moto team & response staff.

kr
Review №91

My device dead . I am visit t nagar Lenovo service centre . After service my phone working good. Good team work. 😁😁😁😁😁😁😁

Sw
Review №92

Service was professional and the staff were polite.

Pr
Review №93

I have e6s mobile Iam visit today digitel communication service centre very good.thanks Moto...

Sa
Review №94

Good service durga mam corret time given the phn I am happy

Ra
Review №95

My lenovo K9 . incoming call received time not displayed . I am visit t nagar lenovo service center . meet ms . durga . tell him for this software issue . after software update my phone . working good . good team work . 😍😍😍😍😍😍

Bh
Review №96

Good service. I am satisfied with service.

La
Review №97

Good Happy and satisfied,Gavasker,Durga and solomi.

Ak
Review №98

I experienced their service today.. it was good and they returned my mobile within few hours... Good job

NA
Review №99

Excellent receiving and asking in detail about the program and solving very fast and efficient

An
Review №100

Service was good ! On time. Executives are really helpful. They didnt removed data as i requested. Request was resolved as per my requirements. Kudos Team 👍

Information
93 Photos
100 Comments
4.3 Rating
  • Address:#6, 1st Floor, Raja Badher Street Next to Panchamuga Vinayagar Koil & Near Rathna Fan House, Tamil Nadu 600017, India
  • Site:https://motorola-mobility-en-in.custhelp.com/app/mcp/service-center-locator/chennai
  • Phone:+91 44 4330 8222
Categories
  • Mobile phone repair shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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