My wife bought a bicycle for my granddaughter at Makro on Tuesday, 5 October 21. After assembly the gears did not work properly and we took it back as I thought the Derrailleur was bent. Joshua and his colleague in the photo adjusted it and it works splendidly. Thank you for outstanding friendliness and service

Massive department store for you to get most of shopping done. I was especially impressed with the hi tech electronics department with some state of the art television sets on sale.Prices are reasonable and standard with all competitors. Parking is widely available and secure.I did however feel awkward at the money market when a lady there (as I was opening a Makro card) kept asking me why I was in the country and not staying in my own country,, among other related questions. I almost felt like Id to apologise for being a foreigner 🤒.That being said, I found other staff to be quite friendly. The guy who helped me find what I was looking for, the staff in the camping and outdoors section that struck up small talk with me while I shopped around, and the till slip checker at the door who was very friendly.

I prefer shopping at Makro for weird and wonderful liquor. About two weeks ago I went with a small list I needed to purchase. Jacob most friendly man made my shopping experience a breeze. Thank you Jacob you are awesome

Fantastic. My order was not received by Makro and young man Luther helped me shop my massive order. He deserves to be MAN OF THE MONTH at Makro Centurion.

Dear Makro Centurion,It appears as if your ability to police customers for mask compliance far exceeds your ability to provide good customer service. And both of the above are extremely poor.I left your store yesterday and wont be returning for any further business.I will pay a little bit extra for friendly service. And I am glad to see their are others joining me.Cheers

No PricesI have shopped at the Germiston branch for over 40 years and at Centurion for 10 months and have found a few differences. Lack of pricing on shelves for goods is a far greater problem. Space is cramped in isles. Display of pricing can be improved if management wishes it. Space, ah well, needs commitment and money. Not all criticism, the staff are helpful and I hope the gentleman who went to get a price survived the admonishment from his manager for being away from his forklift.

I love shopping here. This is where we do our monthly grocery and the staff is always friendly and happy to assist. My issue however is the parking outside. My husband (whos on a wheelchair) and I always struggle to find parking as a result of people who park there unlawfully. I have complained about this a number of times with no help.

Isles nicely marked. Easy to find items.

Five star customer service from a guy called Sam today, in the paint section. Knowledgeable and keen to help 👌👌They didnt have stock ultimately and we went to woodmead after he found stock for us there, but his service was really great. Client services needs more people like him.

I was shocked a the poor service we received. I often Shop at Builders but this was really the worse service ever. Nobody to help at the screws and nuts department. Nobody on the floor to help. Then went to the loose carpet section. 4 people sitting behind a desk having a conversation. Eventially 1 male got up, hand in his pockets and ask if he could help. He never gave me a proper answer when I asked him about the size. Just said I must look at the picture. Went to sit down again. I had to pull the carpets out myself and carry it to my trolley.

Super helpful staff... really appreciated the help and advices/suggestions given to me

As always Makro Liquors specials and variety is extremely hard to beat. You would find most of your favourite drinks there. I was disappointed in not finding any Flying Fish products.

I frequent Makro Centurion often. And without exception I always get the best customer treatment, and never had any disappointment with products. Definitely 5-star. Thank you guys! Keep going.

The teller was not friendly at all, I greeted her she just keep quiet. I even thought maybe shes sick.

The staff were calm and professional and handled the high volume of customers with ease. Well done!

Cant believe I need to complain about Makro again. purchased a laptop a few months ago. it has started giving issues, although still under warranty, the say I need to book it in with them and it will take 3 weeks for assessment, and 3 weeks to fix, no other options from them even though I have argued the point that if i take the laptop to their supplier, the supplier says 30 minutes for an assessment very quick for a repair. So basically what Makro is saying is, come drop it off, we will then waste 6 weeks of your life and then we will probably come back and say tat we can t fi it. Well done Makro, always need to fight with you guys.

Absolutely disgusting service, I am so disappointed. Wanted to buy an oven that was on special, and was advised to buy from this store as it was closest to our new house and delivery would be easier. As I did not live in the area yet, I tried to buy online, but the product could not be found online. I then tried to phone and waited for someone to answer for more than 30minutes!! Eventually I called head office, who advised they would help me and organise the sale. Centurion Makro phoned me 2 DAYS LATER only to inform me that the special was now over so I would have to pay full price. A very loyal Makro client lost.

Im all for good customer service but we were honestly hounded like flies around manure. Very uncomfortable

Awesome they have everything you need wat more can u ask for

Great service from Thabelo. Greeted me the minute I stepped in their electronic department. Got what I wanted, in less than 15 minutes I was out.

It is so cold inside the store. Can the management please look at adjusting the temperatures to medium so that we we will all feel comfortable while doing our shopping. I asked a few workers in the store too, they were feeling so cold.

They have a beautiful flower area who also make up bunches

Love visiting Makro Centurion as i can get everything we need once every 3 months, priced just right..

I was standing in the pool section looking at what I need. I was approached by a security and told directly to leave the store. Keep in mind I was on a business call. And had my mask on and was alone in the isle. I was told I need to leave now because I am asking people for money!!! That is completely insane and embarrassing. I was humiliated. Talk to your clients correctly lads. And do a investigation before just approaching a person.

On of the easiest makros to navigate (in my opinion). Parking is abundant and the store is reasonably well laid out. The cashiers and security move things along well during mad rushes. I really enjoy their wet biltong selection! Centurion is not short of biltong options, but this one stands out for me.

Always fully stocked, esp the specials they never run out of things in special.

We went to buy a fridge/freezer. Service was good and best pricing for the product.

Horrible service and attitude of staff. Returns desk on a go slow, took 45 mins for 2 peoples returns. Staff on floor are laid back, not willing to help and have an arrogant attitude. Really good example of how customer service should not be...

It was an and in out of the store. The nice thing about Makro is that you can find almost anything there.

Got this bike which was on display from Makro Centurion. I requested for a discount and was denied one. Needless to say the red lumina on the bike broke off as soon as I got home and my baby got on the bike. Needless to say the bike was not even in the box. I wonder if the treatment would have been different. It felt like buying a secondhand product which cost the same as a brand new product..... 😔😔

Went in to purchase a oximeter, first person I asked said they never sold that item ever. She works in the plastic container isles. Second guy I asked was very helpful and assisted me to purchase a oximeter.

Worst parking security by far. I personally know two people whos cars were stolen from their parking lot, not to mention the attempted theft of my vehicle yesterday (broken lock and handle). The security guards do absolutely nothing. If you value your vehicle or belongings go to another store. This Makro definitely has an unaddressed security problem.

Found what I was looking for, some staff slow/ lazy to help, after speaking to x5 staff no 6 assisted us. The first two told us no stock, while there was stock avaliable.

Good, not a problem. All I need is available. Help or assistance can be a problem. Some Makro personnel like to stand in groups chatting and then please forget that you will be assisted. I must say, forklift personnel is helpful and always considerate. This I can thank Makro for.

Cashiers are slow and not staff not helpful at all. Walking by you as if you, the client, owe them something. Not happy.

Extremely poor service from the people behind the multimedia counter, each of the ladies has a fellow Makro buddy for a chat. They dont even look up when there is customers. I stuck around for a while and then decided to rather online. On the other hand...Well done Mr Matimba at the vacuum cleaner department, excellent, friendly service and extremely knowledgeable! Will definitely come back to deal with you again!

Pretty much the same as ever other Makro around.

Great service... Social distancing properly followed.

Just want to compliment the cashier. no: 74 at 14:17 on Monday 1st March 2021. She help me at the till and was very friendly. She was extremely efficient and very helpfull. Feel she deserve a big thank you. Compliments to Makro at Centurion.

Fast service although very busy. Lots of specials.

Good experience as usual....FYI liquor shop closes on holidays now seemingly due to covid restrictions.

One of the better stores in the country.

Very helpful and knowledgeable staff. Nice place to do shopping.

Had an excellent experience @ Makro Centurion, I got assisted by salesman Mr Steven Mogolane... He is an amazing individual, thumbs up buddy!!!

Always great deals. And no where near as busy as it used to be at month end. So a pleasure shopping there these days.

Not crowded at all, make shopping easy and save

Shopping experience at Makro is just great.

I just love Makro Centurion.Lots to see.Easy and everything you want is just there.

My family was involved in an attempted robbery inside the store, there are no staff members or security to help. There are no ways to report this officially.Until makro starts to care about its customers ill be supporting other shops.

Product range good with competitive pricesAlways slow at the very weak security point where effectiveness seems negligible

Well maintained. Well stocked. Friendly and knowledgeable staff. A great Makro.

I use the computer/electroninc department a lot. Always very helpfull and good service from the staff... Very happy customer

Very Knowledgeable Agent in your TV/ Electronic Appliances section. Josè AlexanderGood Experience

Great deals. Great shopping experiance!

Huge store with everything plus friendly active staff always willing to assist.

Makro food prices tend to be exceptionally high and the quality of the fresh produce is very poor at most times.

Staff very friendly and assisting 👌👌👌

Service from the sales staff is efficient, as they are knowledgeable and there are enough salespeople to service such a large store. The returns and warranty process is also excellent and Makro is honest in terms of delivering on promises, which is lacking from some other large retail stores.

Collecting personal data even if you buy a toilet roll has become the norm now. Lol...Otherwise a fantastic massive store!

Really the only option when in comes to large office supplies (desks / chairs / printers etc)Also has an amazing (and affordable) DIY section which I have used to great success in gome and garden

Good specials especially on big appliances but sad they close so early at 2pm on a Sunday!

A touch busy, but manageable.

I always shop at makro centurion, never overcrowded, friendly staff and always fully stocked

Great shopping experience. Check pricing. Specials are fine. UniMart Wholesales are well priced on bulk items.

Has anyone noticed, Makro is no longer cheaper than anyone else, its just a bulk store

Very friendly staff. Nice shopping experience

Service was very good.

Quite a happy experience specially at the butchers section, all meat neatly packed out and very hygienic

Staff very helpful. Excellent service.

Nice store staff also presented themselves professionally

Bought a ergonomic office chair and with assembly there was a fault. Returned it and it was exchanged within minutes. No problems with the second chair.

Helpful and friendly. FIVE STARS FROM ME. Thanks

We bought a Gazebo from Makro. There were about 5 or 6 different types and sizes to choose from. So convenient and we received good service as well. Put the unit up in the garden and we are very pleased with the product. Good price too. Thanks Makro.

I love it so much ,because u get everything in one shop

Not the biggest nor the best Marko but for sure easily accessible. It doesnt have a bakery section and during weekends very busy and over crowded. I recommend this one only cause it is the closest to me.

Ive always enjoyed the layout. Excellent specials, great overall impression. Good service.

Love it!!! My house feels like home thanks to the great variety of products especially the stuff on special

The store is well packed and tidy. You can find almost everything you need without wasting a lot of time. Service can be improved or standardized as some cashiers are friendly and helpful, but others are not.

Excellent service and friendly and helpful staff!!!

Love makro. Sometimes service can improve. But overall satisfied.

Always has what I need. A lovely store to visit

Everything could ever want in one place. Despite all the cashiers, your bound to wait in a queue. Liquor store has a great selection. This Makro also has a glass recycling depot to drop off any glass you want. A big bonus!

We normally give 5 star ratings - if everything goes well, but my 5 star rating is about how fast they assist with a product I Bought online (Home Gym) and some parts were missing from the Box. I act quickly and ask the Customer Care email address to help. And a friendly person (Thandiwe Mpanza) help me all the way, keeping me posted on my query. This happened on Monday and today is Wednesday and I will receive my replacement parts today. Karabo from Centurion phoned me to confirm the delivery.. I know not everything cant always go to plan and its easy to put our frustrating on reviews on how bad a company is. I say thank you for the quick response and thanks to everyone who was involved.Sometimes to change a current situation is not by anger but with your heart, that will change the situation for you.MAK3028566I hope the manager who reads this will give praise to those who assistedThank youJacques

Organized! Helpful and efficient.

What an amazing shopping experience I had,I loved it

I just dropped off some recyclable materials outside at the Makro (Bylsbridge) store, yet the car guard was friendly and helpful, and benefitted from what I have away still in working (yet shoddy) order!Makro is going on and open and respecting regulations as level 1 Covid observance in SA permits.Gas refills are handled there and electrical waste is still recycled.Be considerate, be street wise. Bye.

Absolutely amazing 👏 they have such friendly and helpful staff.I recommend that you visit them.

Home away from home love this place their service is always on top

Its a nice shopping destination

The place is so awesome wonderful I really love it.

Very helpfull at the cellphone counter

Friendly staff and service.This is referring to the Liquor department...not so sure of the staff in the main section can be as friendly.

Great service and very tidy store.

Definitely a great place to shop one stop store to empty out your account

Not too busy, well stocked and well prepared for the rush. Clean, wide isles mean you can move freely. Well done Makro!

They have friendly staff always willing to help

Found what I was looking for. Made my experience memorable

Good place to buy in bulk

Love shopping at Makro. Never disappoint.

Great store but trolleys need to be looked at when buying heavy components they buckle